Running Head: Values and Strategy
MARKETING 6
Introduction
The significant components of strategic management include; conducting internal and external analysis which will be a guideline in setting up the vision, mission, strategies; Scanning the business environment; strategic formation; implementation of strategy and strategic evaluation the process follows POLC (planning, organization, leading and controlling)
Strategic management process
Hitt et al. (2014/01/01) state that the strategic management process is a phase whereby an organization has a full set of commitments, decision making, and actions that are detrimental for the firm’s ability to achieve strategic competitiveness and high revenues. Therefore, the organization needs to conduct both internal and external analyses to determine the firm’s resources competencies and capabilities thereof strategy will be based. The information gathered from the analysis will be used in formulating the firm’s vision, mission, and strategies.
The strategic management process begins by identifying the mission and vision of the organization and afterward setting attainable short-term goals, which will be the building blocks for the long-term objectives that align with the mission and vision of the company. Therefore, the mission and the vision statements of the company create a broader guideline for the organization.
Scanning the business environment by conducting the SWOT and PEST analysis is an important strategic tool to understand the intricacies of the business environment. Hitt al et explains the importance of understanding the business landscape; with challenging emergence of global economy and globalization, dynamic changes in market trends and the ever-changing technological innovations (Hitt, 2014/01/01) in the recent years business paradigms have shifted to sustainability; the challenges that have arisen in the recent years comprises of significant challenges associated with the environment, economic and social issues. Consumers are aware that natural resources are getting depleted, the rise in global poverty, climate changes, and economic injustices (Fairbrass, 2012).
The strategic formation is a phase where organizations decide on what actions to choose from multitudes available. These choices are carefully selected and deliberated; they are a product of the SWOT analysis influenced by the external analysis. Therefore, the main objective that spearheads an effective formulated strategy that marshals, integrates, and allocates organization resources, core competencies, and capabilities to align with the organization's vision and mission statement. A successful strategy will rationalize a firm’s vision and mission and actions taken to achieve them (Hitt, 2014/01/01). Also, while formulating strategies, it is essential to innovate; some.
Strategically understanding a company involves conducting a comprehensive analysis of both internal and external factors that influence its operations, goals, and long-term vision. This includes evaluating the company's mission and vision, core values, business objectives, internal strengths and weaknesses, external opportunities and threats, competitive landscape, and how to effectively allocate resources and measure performance. Regularly monitoring the strategic plan and making adaptations based on changing circumstances helps ensure the company remains aligned with its strategic objectives.
Strategic Planning, Execution Frameworks & Organizational Health – Executive Summary
There are many frameworks and components for strategic management, planning, and execution; like a Ferrari, a BMW, or a Volkswagen, they all do the job – just differently. Ultimately, every business needs to answer some key questions:
Where are we? Where are we going? How do we get there? How are we doing? How do we function effectively? How can we influence what we cannot control? How should we appear to Customers (BtoB, BtoC)? How do we look to our investors? How do we look to our workforce? How do we sustain, and continuously learn & improve? What must we excel at to satisfy stakeholders? How do we become The Employer of Choice, and the Provider of Choice in the markets we serve?
Led by an internal team (which frequently includes the CEO, CFO, COO, CHRO, sales & marketing, IT/IS, and other represented disciplines), and sometimes also key stakeholders (customers, suppliers), the output is practical & tactical, helping to enable sterling execution & organizational health.
Strategic management is a method by which leaders conceive of and implement a strategy that leads to a sustainable competitive advantage.
Strategic planning is a systematic, organizational effort that includes initial assessment, thorough analysis, strategy formulation, its implementation and evaluation, leading to the achievement of business goals, and competitive advantage. Continuous improvement / continuous learning includes benchmarking, best practices, change management, and performance excellence. Input frequently comes from senior management, and may also come from lead investors, the workforce, key customers, suppliers, and distributors.
Execution frameworks help align the organization’s talent, organizational structure, programs, projects, tasks, processes, and technology, to ensure strategy is executed on time, on budget, as required, meeting (and exceeding) business goals. In many instances, an execution framework has few strategic objectives, numerous (enabling) tactical initiatives, measures, and targets, plans operations, monitors and learns, validates & adapts, supported by budget & resources.
Organizational health is about making a company function effectively by building a cohesive leadership team, establishing real clarity among those leaders, communicating that clarity to everyone within the organization, and putting in place enough structure to reinforce that clarity going forward, and aligning rewards, metrics, and resources.
Strategic Thinking and Repositioning Day1Timothy Wooi
This 2 day hand-on practical program consisting of 5 parts is specially designed to focus on creating stretch and inter-connectedness
PART A: INTRODUCTION TO STRATEGIC THINKING
Strategic Thinking Versus Strategic Planning
Strategic Management Process
The Purpose of Vision and Mission
(Team Activity)
PART B: THE BEGINNING OF THE STRATEGIC FORMULATION JOURNEY
Auditing General Environmental Influences
Thinking Tool for External Evaluation
(Team Activity)
PART C: EXPLORING THE INTERNAL ENVIRONMENT
Resources, Capabilities and Competencies
Thinking Tool for Internal Evaluation
(Team Activity)
PART D: EXPLORING CURRENT STRATEGIES
Value Chain and Activity Chain Analysis
Using SWOT - How comprehensive are our
current strategies?
Relevancy of Structural Analysis
Customer Intelligences
(Team Activity)
PART E: LATERAL THINKING WITH STRATEGIC POSSIBILITIES
Concept of Value Pioneering
Lack of strategic thinking by management staffs has been identified as a major shortcoming in organisations. Concepts in management and psychology had been drawn and used to remedy this situation.
Strategic thinking needs to be addressed at two different levels:
the individual level and
the organisational level.
Organisations that successfully integrate strategic thinking at these two levels will create a critical core competency that forms the basis of an enduring competitive advantage.
Implementing strategic planning getting the thing to work - robert l walker uscRobert L. Walker USC
Strategic Planning has developed a bad name. Many organizations do strategic planning, but few are satisfied with the results. It seems that somewhere between the conceptualization and the execution, a serious melt down occurs.
Employee Communication & Engagement (ECE) - A Tailored Approach for Measuring Communication, Engagement, and Execution to Make a Meaningful , Sustained, & Continuously Improved Impact.
Employee Communication & Engagement (ECE) are essential elements of a Talent Management System (TMS).
Talent Management is a set of integrated organizational HR processes & practices designed to attract, develop, motivate, and retain productive, engaged employees, in support of becoming the “Provider of Choice” & the “Employer of Choice” in the markets we serve. Talent Management Systems (TMS’s) typically work in four key stages: define, implement, measure, & improve.
Through a customized Employee Engagement Program, we will tailor an approach, tools, and methodologies for measuring engagement, articulating the concepts across the Company, clarifying accountability related to engagement and finally, making a meaningful and sustained impact on people’s commitment to the success of the Company, and their own personal success at the same time. Most successful employee engagement initiatives use a multi-faceted approach.
Employee Communication & Engagement (ECE) Focuses on Enhanced Business Outcomes:
- Highly engaged business units have less absenteeism, lower turnover and greater productivity, a more aligned organization, and lower risk management
- Result in greater profitability
- Outperform peers measuring earnings per share
- Enables high quality, timely organizational communication through an Employee Engagement & Communication (ECE) Platform (ECE) platform;
- Continuously improves (modernize, streamline, measure).
- Enables high quality, timely organizational communication through an Employee Engagement & Communication (ECE) Platform (ECE) platform.
This document provides an overview of strategic human resource management. It defines SHRM and explains its links to strategic management and the general planning process. The document outlines the SHRM process, including scanning the external and internal environment, identifying sources of competitive advantage, developing HR strategies, implementing those strategies, and monitoring/evaluating performance. It also discusses strategic fit and the relationship between business and HR strategies. Examples of Facebook's performance management and efforts to increase employee convenience are provided.
Getting A to C is the process of strategy formulation. To do strategic planning well, figure out A,B,C and how they should be connected. This is accomplish principally by understanding the issues that A,B,C and their interconnections must be address effectively. This summary makes it clear that strategic planning is not a single thing but a set of concepts, procedures and tools.
Human resources planning identifies an organization's current and future human resource needs to achieve its strategic goals. It involves assessing the present HR capacity, forecasting future requirements, identifying gaps between present and future needs, and developing HR strategies. The key aspects of strategic HR planning include linking it to the organization's overall strategic plan, analyzing external trends, ensuring flexibility, and predicting future HR management needs. The process aims to ensure adequate human resources with the right skills to meet organizational goals now and in the future.
Strategically understanding a company involves conducting a comprehensive analysis of both internal and external factors that influence its operations, goals, and long-term vision. This includes evaluating the company's mission and vision, core values, business objectives, internal strengths and weaknesses, external opportunities and threats, competitive landscape, and how to effectively allocate resources and measure performance. Regularly monitoring the strategic plan and making adaptations based on changing circumstances helps ensure the company remains aligned with its strategic objectives.
Strategic Planning, Execution Frameworks & Organizational Health – Executive Summary
There are many frameworks and components for strategic management, planning, and execution; like a Ferrari, a BMW, or a Volkswagen, they all do the job – just differently. Ultimately, every business needs to answer some key questions:
Where are we? Where are we going? How do we get there? How are we doing? How do we function effectively? How can we influence what we cannot control? How should we appear to Customers (BtoB, BtoC)? How do we look to our investors? How do we look to our workforce? How do we sustain, and continuously learn & improve? What must we excel at to satisfy stakeholders? How do we become The Employer of Choice, and the Provider of Choice in the markets we serve?
Led by an internal team (which frequently includes the CEO, CFO, COO, CHRO, sales & marketing, IT/IS, and other represented disciplines), and sometimes also key stakeholders (customers, suppliers), the output is practical & tactical, helping to enable sterling execution & organizational health.
Strategic management is a method by which leaders conceive of and implement a strategy that leads to a sustainable competitive advantage.
Strategic planning is a systematic, organizational effort that includes initial assessment, thorough analysis, strategy formulation, its implementation and evaluation, leading to the achievement of business goals, and competitive advantage. Continuous improvement / continuous learning includes benchmarking, best practices, change management, and performance excellence. Input frequently comes from senior management, and may also come from lead investors, the workforce, key customers, suppliers, and distributors.
Execution frameworks help align the organization’s talent, organizational structure, programs, projects, tasks, processes, and technology, to ensure strategy is executed on time, on budget, as required, meeting (and exceeding) business goals. In many instances, an execution framework has few strategic objectives, numerous (enabling) tactical initiatives, measures, and targets, plans operations, monitors and learns, validates & adapts, supported by budget & resources.
Organizational health is about making a company function effectively by building a cohesive leadership team, establishing real clarity among those leaders, communicating that clarity to everyone within the organization, and putting in place enough structure to reinforce that clarity going forward, and aligning rewards, metrics, and resources.
Strategic Thinking and Repositioning Day1Timothy Wooi
This 2 day hand-on practical program consisting of 5 parts is specially designed to focus on creating stretch and inter-connectedness
PART A: INTRODUCTION TO STRATEGIC THINKING
Strategic Thinking Versus Strategic Planning
Strategic Management Process
The Purpose of Vision and Mission
(Team Activity)
PART B: THE BEGINNING OF THE STRATEGIC FORMULATION JOURNEY
Auditing General Environmental Influences
Thinking Tool for External Evaluation
(Team Activity)
PART C: EXPLORING THE INTERNAL ENVIRONMENT
Resources, Capabilities and Competencies
Thinking Tool for Internal Evaluation
(Team Activity)
PART D: EXPLORING CURRENT STRATEGIES
Value Chain and Activity Chain Analysis
Using SWOT - How comprehensive are our
current strategies?
Relevancy of Structural Analysis
Customer Intelligences
(Team Activity)
PART E: LATERAL THINKING WITH STRATEGIC POSSIBILITIES
Concept of Value Pioneering
Lack of strategic thinking by management staffs has been identified as a major shortcoming in organisations. Concepts in management and psychology had been drawn and used to remedy this situation.
Strategic thinking needs to be addressed at two different levels:
the individual level and
the organisational level.
Organisations that successfully integrate strategic thinking at these two levels will create a critical core competency that forms the basis of an enduring competitive advantage.
Implementing strategic planning getting the thing to work - robert l walker uscRobert L. Walker USC
Strategic Planning has developed a bad name. Many organizations do strategic planning, but few are satisfied with the results. It seems that somewhere between the conceptualization and the execution, a serious melt down occurs.
Employee Communication & Engagement (ECE) - A Tailored Approach for Measuring Communication, Engagement, and Execution to Make a Meaningful , Sustained, & Continuously Improved Impact.
Employee Communication & Engagement (ECE) are essential elements of a Talent Management System (TMS).
Talent Management is a set of integrated organizational HR processes & practices designed to attract, develop, motivate, and retain productive, engaged employees, in support of becoming the “Provider of Choice” & the “Employer of Choice” in the markets we serve. Talent Management Systems (TMS’s) typically work in four key stages: define, implement, measure, & improve.
Through a customized Employee Engagement Program, we will tailor an approach, tools, and methodologies for measuring engagement, articulating the concepts across the Company, clarifying accountability related to engagement and finally, making a meaningful and sustained impact on people’s commitment to the success of the Company, and their own personal success at the same time. Most successful employee engagement initiatives use a multi-faceted approach.
Employee Communication & Engagement (ECE) Focuses on Enhanced Business Outcomes:
- Highly engaged business units have less absenteeism, lower turnover and greater productivity, a more aligned organization, and lower risk management
- Result in greater profitability
- Outperform peers measuring earnings per share
- Enables high quality, timely organizational communication through an Employee Engagement & Communication (ECE) Platform (ECE) platform;
- Continuously improves (modernize, streamline, measure).
- Enables high quality, timely organizational communication through an Employee Engagement & Communication (ECE) Platform (ECE) platform.
This document provides an overview of strategic human resource management. It defines SHRM and explains its links to strategic management and the general planning process. The document outlines the SHRM process, including scanning the external and internal environment, identifying sources of competitive advantage, developing HR strategies, implementing those strategies, and monitoring/evaluating performance. It also discusses strategic fit and the relationship between business and HR strategies. Examples of Facebook's performance management and efforts to increase employee convenience are provided.
Getting A to C is the process of strategy formulation. To do strategic planning well, figure out A,B,C and how they should be connected. This is accomplish principally by understanding the issues that A,B,C and their interconnections must be address effectively. This summary makes it clear that strategic planning is not a single thing but a set of concepts, procedures and tools.
Human resources planning identifies an organization's current and future human resource needs to achieve its strategic goals. It involves assessing the present HR capacity, forecasting future requirements, identifying gaps between present and future needs, and developing HR strategies. The key aspects of strategic HR planning include linking it to the organization's overall strategic plan, analyzing external trends, ensuring flexibility, and predicting future HR management needs. The process aims to ensure adequate human resources with the right skills to meet organizational goals now and in the future.
Page 1 of 2 Capstone Experience in Integration & Strategy .docxalfred4lewis58146
The document discusses undertaking a strategic audit to improve a company's performance. It recommends the following initial steps:
1) Analyze the external environment, including competition, market trends, and changes in customer needs.
2) Evaluate the company's resources and capabilities to determine what is and isn't working given the company's growth.
3) Assess if the company has the right people in the right jobs and make changes if needed.
4) Review the strategic plan and vision to ensure they are aligned with current capabilities.
This document provides an overview of strategic and operational management strategies for educational institutions. It discusses strategic management processes like strategic planning, implementation, evaluation and decision making. It also covers operational management techniques and decision making. Specific topics summarized include the strategic management process, SWOT analysis, benefits of strategic management, strategic decision making and the 7 steps of operational decision making.
this is performance management of the employees we are found there is lot of employees not satisfied with their job what they have . and we need to improve their performance management in the organization this main reason we did this study
Strategic planning process and the role of hrwilliamwachira
Strategic planning is a long-term process that helps organizations define goals and plans to achieve them. It involves analyzing internal strengths and weaknesses as well as external opportunities and threats. The strategic planning process consists of four main stages: formulation, development, implementation, and evaluation. In the formulation stage, organizations develop vision, mission and value statements. In the development stage, goals are established and strategies created after analyzing internal and external factors. In the implementation stage, action plans are made and resources allocated. Finally, in the evaluation stage, performance is assessed and strategies modified if needed to ensure goals are met.
Running head ABC INTERNATIONAL, INC.1ABC International, Inc..docxtoddr4
Running head: ABC INTERNATIONAL, INC. 1
ABC International, Inc. 5
ABC International, Inc.
Marquita Watkins
HRM5000 | Strategic Human Resource Management
South University - Online
April 20, 2020
A balanced scorecard (BBC) is a management system and strategic planning performance metric that organizations use to identify and enhance different internal functions and their external outcomes. A balanced scorecard was first introduced by Robert Kaplan and David Norton in 1992. They took previous performance metrics and reformed them to incorporate nonfinancial information. This paper will, therefore, evaluate the purpose of a balanced scorecard, recognise the categories on the balanced scorecard, defend the significance of a balanced scorecard, and, lastly, design a supplemental graphic of a balanced scorecard.
Purpose of a Balanced Scorecard
BSC has several purposes. Organizations can use BSC to communicate what they want to accomplish. They can also use a balanced scorecard to prioritize products, services, and projects (balancedscorecard.org). Besides that, they can use the balanced scorecard to monitor and measure progress and to align the everyday work that every employee is doing with the company’s strategy.
Many large companies all over the world use the balanced scorecard. More than half big companies in Asia, Europe, and the U.S. are using a balanced scorecard, with the use increasing in those areas as well as Africa and the Middle East. According to recent research, BSC is among the top ten mostly largely used performance metric around the world (balancedscorecard.org). Harvard Business Review editors have also selected BSC as one of the most influential management tools of the past seventy-five years.
Categories on the BSC
Traditional Categories
The four categories of BSC are customer, learning and growth, internal, and financial perspective. The financial perspective is normally traditional measures. They usually seek to answer the following question: how should an organization appear to shareholders in order to thrive financially? Financial measures usually convey the economic results for the specific actions already undertaken by the company and focus on measures that relate to profitability (Malgwi & Dahiru, 2014). Under financial perspectives, the most common measures used include Cash Flow, Revenue Growth, Net Operating Income, and Return on Investment. Financial Data such as expenditures, income, and sales are used to understand and evaluate financial performance.
Communication Flow
The content of an organizational BSC must be communicated to all stakeholders in a clear, timely, correct, structured, complete, and honest manner to arouse company-wide commitment and to gain buy-in for it. When the BSC has been communicated in this manner, the entire company will realize the significance of continuous improvement, strategic thinking, learning, and personal development.
The Role of HR Professionals
HR professional.
This document discusses the importance of performance management for organizational effectiveness. It argues that performance management influences factors like employee development, teamwork, commitment and retention. It states that effective managers are able to understand how employees feel about their work and intervene when needed. The document provides details on how to develop an effective performance management system, including gaining input from senior management, employees and other stakeholders. It outlines key elements of strategic plans that can be used to develop performance measures and management. Overall, the document advocates for the use of performance management to motivate employees and improve business performance.
Meaning of strategic management & its levels111Apeksha Bhatkar
Strategic management involves determining a company's strategy and ensuring its implementation. It includes analyzing external/internal factors, formulating strategies to achieve objectives, implementing strategies, and evaluating results. There are three levels of strategy - functional, business unit, and corporate. Functional strategy focuses on operating divisions/departments, business unit strategy on cost leadership/differentiation, and corporate strategy provides an overarching plan and framework. SWOT analysis and other tools help in strategic analysis and planning.
The document discusses strategic planning and strategic human resource (HR) management. It defines strategic planning as the process of defining an organization's strategy and allocating resources to pursue that strategy. The strategic planning process involves analyzing strengths, weaknesses, opportunities, and threats, establishing goals and objectives, formulating organizational and functional strategies, implementing strategies, and re-evaluating. Strategic HR management refers to using HR practices like talent acquisition and development to achieve competitive advantage and support organizational strategies. The focus of HR is shifting from traditional to strategic emphasis.
The Balanced Scorecard is a strategic performance management framework introduced in 1992 that allows organizations to measure strategy delivery. It breaks performance into four perspectives: financial, customer, internal processes, and learning and growth. Originally a measurement tool, it evolved into a strategic management tool involving clarifying vision, communicating objectives, planning initiatives, and enhancing feedback. Key benefits include improved strategic planning, communication, management information, performance reporting, and organizational alignment. More than half of major global companies use Balanced Scorecards.
1 introduction- concepts in strategic management.Naganandini Devi
Strategic management involves 4 key processes: 1) environmental scanning to analyze internal/external factors, 2) strategy formulation to develop long-term plans, 3) strategy implementation through programs/budgets, and 4) evaluation and control to assess performance and make adjustments. These cyclical processes integrate functions like marketing, finance, and HR to help organizations adapt to changing environments and gain competitive advantages.
The document discusses several aspects of strategic management including activating strategies, measurement, reporting, implementation, barriers, and structural considerations. Activating strategies involves institutionalizing the strategy and translating objectives. Measurement and reporting are challenges due to objectively assessing concepts like opinions. Implementation requires developing an organization to carry out the strategy, allocating resources, and using strategic leadership. Barriers to evaluation include needing corrective action if standards are not met and lack of cooperation. There are three models of strategy: linear which focuses on planning, adaptive which changes in response to the environment, and interpretive which emphasizes interpretation and responses. Structural considerations for implementation include structuring work, aligning functions, establishing authority, developing partnerships, and fostering cooperation.
Effective Human Resource ManagementPurpose of the pr.docxSALU18
Effective Human Resource Management
Purpose of the presentation
Improved performance and the role of Human Resource Management is more and more popular topic. Business pressures are ever-increasing, and firms are now required to become more effective and efficient as well as executing better business strategy so as to remain competitive (Sims, 2002).
The presentation aims at highlighting the SWOT analysis, recommendations on how to add value to an organization as far as the from employee performance, workflow and the flow of information are concerned.
SWOT analysis
Active wellness program
Strong leadership
Annual performance goals set for each employee for bonuses
Professionalism
High instances of workers’ compensation claim
Financial cutback
Weaknesses
Strengths
SWOT Analysis
Opportunities
Last year’s strategic planning process identified knowledge management as an area for organization-wide improvement
Ongoing exploration of Canadian and European markets
Addition of idea blogs to the company’s intranet
Improved exit interview process.
Threats
A layoff of newly hired employees which is likely to harm the company’s reputation in the society and render recruiting difficult when the economy grows.
Because the staffing forecast is based on sales numbers, which is inconsistent, The hiring freeze may not be sufficient.
Heavy reliance on one client is a significant worrying source for the Managerial team.
Proposed recommendations
Creating of emphasis on Employee Development
One of the organizational goals has been to be a strong supporter of employee development.
The employees are encouraged to attend training seminars with tuition reimbursement available for college-level courses that are related to every employee’s particular task.
New Pay Structure:
The organization should ensure a Broadband pay structures that would encourage the development of broad employee skills since non-managerial jobs would be appropriately valued and skill Development rewarded (Sims, 2002).
Additionally, a broadband pay structure can stand a changing market and pricing conditions, hence less costly to administer and manage over time. They also provide significant non-promotional income opportunities for workers
Proposed recommendation
New Training
A company can improve its employee training by the use of instructional media which can support both near and far training. Self-management strategies like goal-setting can help learners plan about how they will use their knowledge and skills in the work set up (Lawler & Boudreau, 2015).
Involving managers and peers to support training transfer offer learners with opportunities to apply their newly acquired skills in their work practically.
Value added
The recommendations add value to the areas of people, performance, information
and workflow. For instance, announcing more opportunities and the training enables
sharing of ideas. It improves efficiency (Scarpello, 2008) ...
The document discusses the basics of the balanced scorecard approach. It explains that the balanced scorecard addresses weaknesses of classical strategic planning and performance management by providing an integrated framework. Key aspects include having objectives and metrics in four perspectives (financial, customer, internal processes, innovation and learning) and cascading scorecards from the enterprise level down. The document also discusses how HR can develop an HR scorecard aligned with business strategy to measure its contribution in areas like employee capabilities and satisfaction.
The role of strategic direction in organization designRajamani5373
The document discusses organizational design, which is a methodology that identifies dysfunctional aspects of workflows, procedures, structures and systems within an organization. It then realigns these aspects to fit current business goals and develops plans to implement new changes. The process focuses on improving both technical and human aspects of the business. It consists of chartering the design process, assessing the current state, and designing the new organization.
The balanced scorecard method - strategySushovan Bej
The balanced scorecard is a strategic planning tool used by businesses to align goals and initiatives across four perspectives: financial, customer, internal processes, and learning and growth. It was created by Kaplan and Norton to provide a more holistic view of organizational performance beyond just financial measures. Managers use the balanced scorecard to translate strategy into objectives and measures, communicate strategy to employees, link strategic objectives to budgeting and resource allocation, and monitor performance regularly to ensure goals are met.
External and Internal AssessmentMichael J. Wallace, Jr.MGT-6.docxmecklenburgstrelitzh
External and Internal Assessment
Michael J. Wallace, Jr.
MGT-660
Grand Canyon University
24 October 2018
Results of the Environmental Scan
From the environmental scan, it was discovered that marketing is a strength of any business since it l helps in creating awareness of the company’s products and services.
Management is also important since it deals with the way in which an organization is run and the activities that affect how it is ran (Champion, 2018).
Research and development is a weakness in any organization since different researchers may find out different things and since everyone want their research to be taken into consideration, it may lead to feuds within an organization.
Finance, accounting and management information systems are the strength of any company since they show how much is spent by an organization within a certain period of time.
Several things were learnt about the industry from the environmental scan.
The first is that the industry is strong and weak at the same time and it is the role of the management and the employees to ensure that the strength of the company surpasses the industry (Champion, 2018).
The other thing learnt was that an environmental scan is important for the industry since it tells the top management more of the where the company was and where it is heading to.
2
Results of the Environmental Scan
The results from the internal and external assessment tools was used in the decision making process.
They helped the company’s top management to manage their finances and account for the use of every shilling within an organization.
From the assessment, the company was also able to know its strengths and weaknesses and then to know where improvements should be carried out and where they are already doing well.
The internal and external assessment are have also helped the company to make contentious decisions with the help of the employees based on the results that had been found out.
The assessment has also helped in creating accountability and honesty with an organization hence helping the people make sober decisions.
3
Results of the Environmental Scan
During the assessment process, there were several things that were learnt.
The first is that everybody within an organization is responsible for all the things that happen within the company and they have to make positive contributions for the good of the firm (Machovec, 2018).
The assessment process is also important since it helps the employees to be open- minded.
The workers come up with new ideas in which the company carries out its activities.
Results of the Environmental Scan
The environmental scan has supported my original vision.
The vision was aimed at ensuring that decisions are made effectively .
Every decision within a company counts and when the decisions are made by the employees and employers within a company, it shows that they are well thought (Parker et al., 2018).
From my learning some of the things emerged..
500+ words are a good guideline to help you to be substantive enou.docxalinainglis
500+ words are a good guideline to help you to be substantive enough to provide a reasonable amount of interest and effort for this activity.
Spelling and grammar is also worth a significant portion of your grade. Do not overlook these important components.
Week 3 Discussion
As the Chief Human Resource Officer of Community State University, your legal team has just contacted you. They informed you that your organization has been selected to undergo a Federal I-9 audit. You decided to do a spot check on 5 random departments and noticed that numerous I-9’s was completed incorrectly. You only have one month before the auditors arrive to do an entire I-9 audit on over 100 departments and the president of the university expects a strategic plan on how to tackle this issue in 2 days.
For the first part of your post, briefly describe the immigration forms and documents needed to work in the United States. Research and review an I-9 Form and list the documents you would produce to establish legal U.S. status.
For the second part of your post, use Figure 2-1 Strategic Planning process for the Organization (Mathis, 2017, p. 44) to recommend a plan of action to correct the deficient forms described in the scenario above. Remember this plan will be presented to the University president, should include a short and long- term solution for the I-9 completion process.
For the third part of your post, analyze whether the I-9 Form and other documents are enough to establish legal status in the U.S. and are adequate protection for employers. Justify one additional safeguard that could be added to protect the employer from unknowingly hiring an illegal immigrant.
Human Resource Management, 15th Edition
CHAPTER 2
Reference Information for textbook
Reference
Mathis, Robert L. Human Resource Management, 15th. (Edition) [Vital Source Digital Version]. Retrieved from http://www.bookshelf, vitalsourse.com/books/
I was not sure how much of this chapter you would need so I just furnished the whole chapter. I know that one part calls for pg. 44 to be used I could not copy any of the figures but I did get what kind it is so maybe you could find the charts online somewhere.
Strategic Planning process for the Organization
2-1 Organizational Strategic Planning
Strategic planning is the process of defining organizational strategy, or direction, and allocating resources (capital and people) toward its achievement. Successful organizations engage in this core business process on an ongoing basis. The strategic plan serves as the road map that gives the organization direction and aligns resources. The strategic planning process involves several sequential steps that focus on the future of the firm; Figure 2-1 shows these steps. (Mathis 44-45)
2-1a Strategy Formulation
The strategic planning cycle typically covers a three- to five-year time frame, although some firms conduct long-term planning that can cover 10 years or more. When formulating the strategi.
Running head TALENT MANAGEMENT STRATEGY .docxtoltonkendal
Running head: TALENT MANAGEMENT STRATEGY 1
TALENT MANAGEMENT STRATEGY 9
Talent Management Strategy
An HR team without a talent management strategy and plan fails to perform its role. In fact, an organization with such an HR team does not give talent management activities the importance they require (Khatri, Gupta, Gulati, & Chauhan, 2010). The hardest part in designing a talent management is getting started with the plan. An effective talent management strategy should map out the goals and priorities of an organization and tie them to its strategic plan. The current analysis will formulate a six step talent management approach to encompass an organization with two hundred people in which twenty are identified leaders. The talent management strategy will include identifying organizational goals, identifying organizational drivers and challenges, identifying gaps, defining HR priorities and goals, conducting an inventory of the talent management processes, and measuring the results and communicate success.
The first step is to identify organizational goals and priorities. The organization should identify its strategic high-level goals and priorities. The leaders should examine whether there are any upcoming changes, initiatives, or directions for the company. In the case of any new directions, the leaders should identify and list each one of them. The second step is identifying the organizational drivers as well as its challenges. Every business has both internal and external challenges. The challenges could include a highly competitive job market, results from an employee satisfaction survey, new or changed regulations and legislation, and new technology.
Thirdly, the organization required to conduct a gap analysis. Here, business leaders should compare where the organization is today with where they want it to be. Besides, it is essential to consider the risk and address the gaps in the company. For example, an organization that wishes to be ranked first in the industry for customer satisfaction needs to identify its current rating on customer satisfaction. It is only then that the business will identify the gap between its current rating and the kind of rating required to make it the leader in customer satisfactions. The risk of failing to improve the customer satisfaction rating might be a drop in sales or the market share.
Fourthly, business leaders should define the HR priorities and goals of the company. The HR goals should be based on the goals, challenges, and gaps that were identified in the previous steps. The identified goals ought to be specific, measurable, achievable, relevant and time-bound (SMART). Additionally, the HR goals should be linked to the applicable corporate goals. The HR team should introduce measures in the implementation stage to determine the effectiveness of the strategy. It is critical to ensure t ...
-I am unable to accept emailed exams or late exams. No exception.docxgertrudebellgrove
-I am unable to accept emailed exams or late exams. No exceptions.
-For technical issues you would need to go through tech support.
-Turn in work early to avoid technical issues. Technical issues are not a valid reason for failing to submit work.
-Make sure to research the exam drop box and where to find it a week or more ahead.
-Make sure to read all announcements and most importantly around exam times.
-The Professor has 2-3 days to grade the exam and once graded you need to check your grade book. I do not release exam grades via email.
-For any directions only contact your Professor, DO NOT use “all student” email to email other students because this only confuses them and points will be deducted as well as violations of the course policies
--Most exams you are given a FULL WEEK to complete. I also indicate day one of the course what the exam will cover and include. Do not email me the last minute to turn in work or ask any questions. I may not be available the hour before an exam so it is important to plan ahead.
- Review the sample exam to gain an A. Follow the length, and structured, apply APA format and go in depth. It is not too rough but points are deducted for failing to following the samples.
-Please do BOTH (1) copy and paste your work into the dropbox comment are or area provided, PLUS (2) attach the file. PLEASE DO BOTH. For attachments it must be in word. If it is any other format, or I am unable to open the file (such as word perfect) a 0 (zero) will be granted and no re-submissions will be allowed)
-See your course due dates for any dates as well as announcements. These are set and well planned week 1.
-Do not use work you previously submitted this term or a past one, do not work with anyone and do not plagiarize. This will result in a 0/F and I want you to gain an A!
-1 page each question, APA format.
-Keep an eye on your gradebook for grades. I am unable to respond to “confirm” if it is submitted or not, you can do so with tech support if needed.
NOTE +++IF YOUR TEXT DOES NOT HAVE END OF CHAPTER QUESTIONS, YOU MAY SUMMARIZE EACH CHAPTER IN DEPTH, THAT MEANS ALL CHAPTERS 7,8,9,10,11,12
EXAM worth 25 points.
READ ALL OF THE DIRECTIONS OR POINTS WILL BE DEDUCTED.
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change a grade under any circumstances.
Work alone.
IMPORTANT NOTES:
Feel free to attach and/or copy and paste the work into the provided drop box.
No emailed papers will count.
IF YOUR CLASS HAS A DROPBOX THAT IS THE MAIN AREA TO SUBMIT THE EXAM
If I cannot open it I will not GRADE IT.
I will not accept ANY late work for exams.
FOLLOW THE DATES IN THE SYLLABUS ONLY!
YOU HAVE till the date listed on the syllabus to email it back to me. Good luck!
USE APA FORMAT
Please email me with any questions. DO NOT WORK WITH ANYONE! Put time into it and go IN DEPTH!
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The Midterm is essay/short answer. Use the readings, the discussion .
-delineate characteristics, prevalence of exceptionality-evalua.docxgertrudebellgrove
-delineate characteristics, prevalence of exceptionality
-evaluate causes and concerns of each exceptionality
-critique and analyses component of the IEP
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Follow the rubs. 4 DOUBLE SPACE with running head
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The document discusses undertaking a strategic audit to improve a company's performance. It recommends the following initial steps:
1) Analyze the external environment, including competition, market trends, and changes in customer needs.
2) Evaluate the company's resources and capabilities to determine what is and isn't working given the company's growth.
3) Assess if the company has the right people in the right jobs and make changes if needed.
4) Review the strategic plan and vision to ensure they are aligned with current capabilities.
This document provides an overview of strategic and operational management strategies for educational institutions. It discusses strategic management processes like strategic planning, implementation, evaluation and decision making. It also covers operational management techniques and decision making. Specific topics summarized include the strategic management process, SWOT analysis, benefits of strategic management, strategic decision making and the 7 steps of operational decision making.
this is performance management of the employees we are found there is lot of employees not satisfied with their job what they have . and we need to improve their performance management in the organization this main reason we did this study
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Strategic planning is a long-term process that helps organizations define goals and plans to achieve them. It involves analyzing internal strengths and weaknesses as well as external opportunities and threats. The strategic planning process consists of four main stages: formulation, development, implementation, and evaluation. In the formulation stage, organizations develop vision, mission and value statements. In the development stage, goals are established and strategies created after analyzing internal and external factors. In the implementation stage, action plans are made and resources allocated. Finally, in the evaluation stage, performance is assessed and strategies modified if needed to ensure goals are met.
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A balanced scorecard (BBC) is a management system and strategic planning performance metric that organizations use to identify and enhance different internal functions and their external outcomes. A balanced scorecard was first introduced by Robert Kaplan and David Norton in 1992. They took previous performance metrics and reformed them to incorporate nonfinancial information. This paper will, therefore, evaluate the purpose of a balanced scorecard, recognise the categories on the balanced scorecard, defend the significance of a balanced scorecard, and, lastly, design a supplemental graphic of a balanced scorecard.
Purpose of a Balanced Scorecard
BSC has several purposes. Organizations can use BSC to communicate what they want to accomplish. They can also use a balanced scorecard to prioritize products, services, and projects (balancedscorecard.org). Besides that, they can use the balanced scorecard to monitor and measure progress and to align the everyday work that every employee is doing with the company’s strategy.
Many large companies all over the world use the balanced scorecard. More than half big companies in Asia, Europe, and the U.S. are using a balanced scorecard, with the use increasing in those areas as well as Africa and the Middle East. According to recent research, BSC is among the top ten mostly largely used performance metric around the world (balancedscorecard.org). Harvard Business Review editors have also selected BSC as one of the most influential management tools of the past seventy-five years.
Categories on the BSC
Traditional Categories
The four categories of BSC are customer, learning and growth, internal, and financial perspective. The financial perspective is normally traditional measures. They usually seek to answer the following question: how should an organization appear to shareholders in order to thrive financially? Financial measures usually convey the economic results for the specific actions already undertaken by the company and focus on measures that relate to profitability (Malgwi & Dahiru, 2014). Under financial perspectives, the most common measures used include Cash Flow, Revenue Growth, Net Operating Income, and Return on Investment. Financial Data such as expenditures, income, and sales are used to understand and evaluate financial performance.
Communication Flow
The content of an organizational BSC must be communicated to all stakeholders in a clear, timely, correct, structured, complete, and honest manner to arouse company-wide commitment and to gain buy-in for it. When the BSC has been communicated in this manner, the entire company will realize the significance of continuous improvement, strategic thinking, learning, and personal development.
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HR professional.
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Effective Human Resource Management
Purpose of the presentation
Improved performance and the role of Human Resource Management is more and more popular topic. Business pressures are ever-increasing, and firms are now required to become more effective and efficient as well as executing better business strategy so as to remain competitive (Sims, 2002).
The presentation aims at highlighting the SWOT analysis, recommendations on how to add value to an organization as far as the from employee performance, workflow and the flow of information are concerned.
SWOT analysis
Active wellness program
Strong leadership
Annual performance goals set for each employee for bonuses
Professionalism
High instances of workers’ compensation claim
Financial cutback
Weaknesses
Strengths
SWOT Analysis
Opportunities
Last year’s strategic planning process identified knowledge management as an area for organization-wide improvement
Ongoing exploration of Canadian and European markets
Addition of idea blogs to the company’s intranet
Improved exit interview process.
Threats
A layoff of newly hired employees which is likely to harm the company’s reputation in the society and render recruiting difficult when the economy grows.
Because the staffing forecast is based on sales numbers, which is inconsistent, The hiring freeze may not be sufficient.
Heavy reliance on one client is a significant worrying source for the Managerial team.
Proposed recommendations
Creating of emphasis on Employee Development
One of the organizational goals has been to be a strong supporter of employee development.
The employees are encouraged to attend training seminars with tuition reimbursement available for college-level courses that are related to every employee’s particular task.
New Pay Structure:
The organization should ensure a Broadband pay structures that would encourage the development of broad employee skills since non-managerial jobs would be appropriately valued and skill Development rewarded (Sims, 2002).
Additionally, a broadband pay structure can stand a changing market and pricing conditions, hence less costly to administer and manage over time. They also provide significant non-promotional income opportunities for workers
Proposed recommendation
New Training
A company can improve its employee training by the use of instructional media which can support both near and far training. Self-management strategies like goal-setting can help learners plan about how they will use their knowledge and skills in the work set up (Lawler & Boudreau, 2015).
Involving managers and peers to support training transfer offer learners with opportunities to apply their newly acquired skills in their work practically.
Value added
The recommendations add value to the areas of people, performance, information
and workflow. For instance, announcing more opportunities and the training enables
sharing of ideas. It improves efficiency (Scarpello, 2008) ...
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External and Internal Assessment
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MGT-660
Grand Canyon University
24 October 2018
Results of the Environmental Scan
From the environmental scan, it was discovered that marketing is a strength of any business since it l helps in creating awareness of the company’s products and services.
Management is also important since it deals with the way in which an organization is run and the activities that affect how it is ran (Champion, 2018).
Research and development is a weakness in any organization since different researchers may find out different things and since everyone want their research to be taken into consideration, it may lead to feuds within an organization.
Finance, accounting and management information systems are the strength of any company since they show how much is spent by an organization within a certain period of time.
Several things were learnt about the industry from the environmental scan.
The first is that the industry is strong and weak at the same time and it is the role of the management and the employees to ensure that the strength of the company surpasses the industry (Champion, 2018).
The other thing learnt was that an environmental scan is important for the industry since it tells the top management more of the where the company was and where it is heading to.
2
Results of the Environmental Scan
The results from the internal and external assessment tools was used in the decision making process.
They helped the company’s top management to manage their finances and account for the use of every shilling within an organization.
From the assessment, the company was also able to know its strengths and weaknesses and then to know where improvements should be carried out and where they are already doing well.
The internal and external assessment are have also helped the company to make contentious decisions with the help of the employees based on the results that had been found out.
The assessment has also helped in creating accountability and honesty with an organization hence helping the people make sober decisions.
3
Results of the Environmental Scan
During the assessment process, there were several things that were learnt.
The first is that everybody within an organization is responsible for all the things that happen within the company and they have to make positive contributions for the good of the firm (Machovec, 2018).
The assessment process is also important since it helps the employees to be open- minded.
The workers come up with new ideas in which the company carries out its activities.
Results of the Environmental Scan
The environmental scan has supported my original vision.
The vision was aimed at ensuring that decisions are made effectively .
Every decision within a company counts and when the decisions are made by the employees and employers within a company, it shows that they are well thought (Parker et al., 2018).
From my learning some of the things emerged..
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500+ words are a good guideline to help you to be substantive enough to provide a reasonable amount of interest and effort for this activity.
Spelling and grammar is also worth a significant portion of your grade. Do not overlook these important components.
Week 3 Discussion
As the Chief Human Resource Officer of Community State University, your legal team has just contacted you. They informed you that your organization has been selected to undergo a Federal I-9 audit. You decided to do a spot check on 5 random departments and noticed that numerous I-9’s was completed incorrectly. You only have one month before the auditors arrive to do an entire I-9 audit on over 100 departments and the president of the university expects a strategic plan on how to tackle this issue in 2 days.
For the first part of your post, briefly describe the immigration forms and documents needed to work in the United States. Research and review an I-9 Form and list the documents you would produce to establish legal U.S. status.
For the second part of your post, use Figure 2-1 Strategic Planning process for the Organization (Mathis, 2017, p. 44) to recommend a plan of action to correct the deficient forms described in the scenario above. Remember this plan will be presented to the University president, should include a short and long- term solution for the I-9 completion process.
For the third part of your post, analyze whether the I-9 Form and other documents are enough to establish legal status in the U.S. and are adequate protection for employers. Justify one additional safeguard that could be added to protect the employer from unknowingly hiring an illegal immigrant.
Human Resource Management, 15th Edition
CHAPTER 2
Reference Information for textbook
Reference
Mathis, Robert L. Human Resource Management, 15th. (Edition) [Vital Source Digital Version]. Retrieved from http://www.bookshelf, vitalsourse.com/books/
I was not sure how much of this chapter you would need so I just furnished the whole chapter. I know that one part calls for pg. 44 to be used I could not copy any of the figures but I did get what kind it is so maybe you could find the charts online somewhere.
Strategic Planning process for the Organization
2-1 Organizational Strategic Planning
Strategic planning is the process of defining organizational strategy, or direction, and allocating resources (capital and people) toward its achievement. Successful organizations engage in this core business process on an ongoing basis. The strategic plan serves as the road map that gives the organization direction and aligns resources. The strategic planning process involves several sequential steps that focus on the future of the firm; Figure 2-1 shows these steps. (Mathis 44-45)
2-1a Strategy Formulation
The strategic planning cycle typically covers a three- to five-year time frame, although some firms conduct long-term planning that can cover 10 years or more. When formulating the strategi.
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Talent Management Strategy
An HR team without a talent management strategy and plan fails to perform its role. In fact, an organization with such an HR team does not give talent management activities the importance they require (Khatri, Gupta, Gulati, & Chauhan, 2010). The hardest part in designing a talent management is getting started with the plan. An effective talent management strategy should map out the goals and priorities of an organization and tie them to its strategic plan. The current analysis will formulate a six step talent management approach to encompass an organization with two hundred people in which twenty are identified leaders. The talent management strategy will include identifying organizational goals, identifying organizational drivers and challenges, identifying gaps, defining HR priorities and goals, conducting an inventory of the talent management processes, and measuring the results and communicate success.
The first step is to identify organizational goals and priorities. The organization should identify its strategic high-level goals and priorities. The leaders should examine whether there are any upcoming changes, initiatives, or directions for the company. In the case of any new directions, the leaders should identify and list each one of them. The second step is identifying the organizational drivers as well as its challenges. Every business has both internal and external challenges. The challenges could include a highly competitive job market, results from an employee satisfaction survey, new or changed regulations and legislation, and new technology.
Thirdly, the organization required to conduct a gap analysis. Here, business leaders should compare where the organization is today with where they want it to be. Besides, it is essential to consider the risk and address the gaps in the company. For example, an organization that wishes to be ranked first in the industry for customer satisfaction needs to identify its current rating on customer satisfaction. It is only then that the business will identify the gap between its current rating and the kind of rating required to make it the leader in customer satisfactions. The risk of failing to improve the customer satisfaction rating might be a drop in sales or the market share.
Fourthly, business leaders should define the HR priorities and goals of the company. The HR goals should be based on the goals, challenges, and gaps that were identified in the previous steps. The identified goals ought to be specific, measurable, achievable, relevant and time-bound (SMART). Additionally, the HR goals should be linked to the applicable corporate goals. The HR team should introduce measures in the implementation stage to determine the effectiveness of the strategy. It is critical to ensure t ...
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-I am unable to accept emailed exams or late exams. No exception.docxgertrudebellgrove
-I am unable to accept emailed exams or late exams. No exceptions.
-For technical issues you would need to go through tech support.
-Turn in work early to avoid technical issues. Technical issues are not a valid reason for failing to submit work.
-Make sure to research the exam drop box and where to find it a week or more ahead.
-Make sure to read all announcements and most importantly around exam times.
-The Professor has 2-3 days to grade the exam and once graded you need to check your grade book. I do not release exam grades via email.
-For any directions only contact your Professor, DO NOT use “all student” email to email other students because this only confuses them and points will be deducted as well as violations of the course policies
--Most exams you are given a FULL WEEK to complete. I also indicate day one of the course what the exam will cover and include. Do not email me the last minute to turn in work or ask any questions. I may not be available the hour before an exam so it is important to plan ahead.
- Review the sample exam to gain an A. Follow the length, and structured, apply APA format and go in depth. It is not too rough but points are deducted for failing to following the samples.
-Please do BOTH (1) copy and paste your work into the dropbox comment are or area provided, PLUS (2) attach the file. PLEASE DO BOTH. For attachments it must be in word. If it is any other format, or I am unable to open the file (such as word perfect) a 0 (zero) will be granted and no re-submissions will be allowed)
-See your course due dates for any dates as well as announcements. These are set and well planned week 1.
-Do not use work you previously submitted this term or a past one, do not work with anyone and do not plagiarize. This will result in a 0/F and I want you to gain an A!
-1 page each question, APA format.
-Keep an eye on your gradebook for grades. I am unable to respond to “confirm” if it is submitted or not, you can do so with tech support if needed.
NOTE +++IF YOUR TEXT DOES NOT HAVE END OF CHAPTER QUESTIONS, YOU MAY SUMMARIZE EACH CHAPTER IN DEPTH, THAT MEANS ALL CHAPTERS 7,8,9,10,11,12
EXAM worth 25 points.
READ ALL OF THE DIRECTIONS OR POINTS WILL BE DEDUCTED.
Grades will be final and I will not discuss the grade or
change a grade under any circumstances.
Work alone.
IMPORTANT NOTES:
Feel free to attach and/or copy and paste the work into the provided drop box.
No emailed papers will count.
IF YOUR CLASS HAS A DROPBOX THAT IS THE MAIN AREA TO SUBMIT THE EXAM
If I cannot open it I will not GRADE IT.
I will not accept ANY late work for exams.
FOLLOW THE DATES IN THE SYLLABUS ONLY!
YOU HAVE till the date listed on the syllabus to email it back to me. Good luck!
USE APA FORMAT
Please email me with any questions. DO NOT WORK WITH ANYONE! Put time into it and go IN DEPTH!
Please apply Primary sources, journals, articles, etc.
The Midterm is essay/short answer. Use the readings, the discussion .
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REVIEW PAPER GUIDELINES (3 pages,
Essay format) Introduction
Plot
What happens?
E.g., “Mother Courage follows the misadventures of Courage and her children over a ten year period during the 100 Years War...”
How does it happen?
E.g., “The play is built in a series of episodes, alternating personal struggles against a backdrop of the larger social/political struggles.”
What does it mean?
A one-two sentence that captures the essence of the action. In the case of Epic Theatre, this statement is primarily about the intended “lesson” of the play. E.g., “MC is about how capitalism inevitably leads to the corruption then destruction of society—from nations to families.”
Rhythm
Flow of the plots?
Character
Main character Description
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Second Character Description
Thought—what are the ideas in the play
e.g., Mother Courage looks at the intersection of war and commerce and how one feeds off the other, to the destruction of land, civilization, and families. The ideas arise out of the work of Karl Marx. Summarize--
Historical (Where and When) Philosophical (What & Why)
Diction--
Summarize the language the playwright uses. How do the characters speak?
E.g., prose, poetry, cliché, long speeches, short, etc.?
7 of 8
Music—
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Spectacle
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Conclusion
A paragraph about your particular feelings about the play—did it engage you? Were you changed, even a little? Goethe asked three questions—What was it trying to do? How well was it done? Was it worth doing? Answer these questions.
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How does FEAR keep you alive? (See emotions and feelings video)
Please write 300 or more words and APA to address the above concepts for week four.
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1. Title of Show
2. Playwright (and, if musical, Composer, Librettist)
3. Creative Team: Lead actors, Director, Designers (if musical, Choreographer and Music Director)
4. Venue: Broadway, Off-Broadway, College, etc. (incl. # of seats, cost of a regular ticket
5. Audience: (that is, what demographic is the production trying to attract?) Whom do you think would come and enjoy the performance?
Substantiate this claim by citing advertising evidence--type of ad, where it is advertised (e.g., NY Times, TimeOut New York, Internet, radio)
6. In one sentence, what's the story about?
7. In three sentences, what is your expectation? E.g., Deliriously excited? Modestly intrigued? Morbidly curious? Apathetic? Anxiously anticipating? Horrifically terrified? Dolefully dreading? And why?
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B. The role of the media in the life of the modern child.
C. Creating a stricter definition of normal behavior.
D. Fetal development’s influence on childhood behavior
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A. What’s four times five?
B. Who’s the current president of the United States?
C. What day of the week is it today?
D. Who wrote the Harry Potter books?
3. State laws can influence decision making in all the following ways, except
A. who can legally provide consent for the child.
B. beneficence and maleficence
C. timelines for reporting suspected child abuse
D. custodial versus noncustodial parental rights
4. The transactional model was developed to
A. illustrate how even very disabled children are able to adapt to their environments.
B. analyze exactly which characteristics are passed from a caregiver to a child.
C. predict the future of a child’s development by analyzing past events and behaviors.
D. show how a child adapts to an environment and how the environment changes as a result.
5. All of the following are true concerning the APA 10 ethical standards except
A. the standards were useful in past decades but are no longer useful.
B. the standards address appropriate advertising and displays of public information.
C. the standards address matters pertaining to research and publication.
D. the standards assist professionals to resolve ethical issues.
6. Which of the following is true regarding the age of majority?
A. It’s 18 in 34 of the U.S. States.
B. It’s 19 years in all Canadian provinces.
C. It’s 18 years of age in every USA State
D. It’s not an important consideration for psychologists working with children.
7. In the context of Sue’s 2006 article on cultural competent treatment, gift giving refers to
A. giving a token gift to the client
B. rules about barbering
C. accepting a gift from the client
D. gifts of therapy, such as reduced tension
8. Which of the following is one of the guiding principle of the American Psychological Association (APA).
A. Generosity
B. Duplicity
C. Felicity
D. Integrity
9. Mash and Wolfe (2002) suggest three goals of assessment . Which of the following is not one of the goals?
A. Diagnosis
B. Treatment planning
C. Prognosis
D. Research
10. Using the K-3 Paradigm involves knowledge of
A. brain chemistry
B. the Diagnostic and Statistical Manual of Mental Disorders
C. a child’s family medical history
D. developmental expectations
12. Which of the following is true regarding a functional behavioral assessment?
A. An FBA assesses the degree to which a behavior exists.
B. An FBA is norms-based.
C. The FBA was developed to analyzed why a behavior exists.
D. The use of FBA has been discouraged by the American Psycholo.
-Prior to the Civil War, how did the (dominant) discourse over the U.docxgertrudebellgrove
-Prior to the Civil War, how did the (dominant) discourse over the United States’ future reach a crisis point? What were the arguments regarding the Constitutionality of slavery and notions of citizenship? How did relative definitions of liberty/freedom/equality become irreconcilable?
.
- Using the definition Awareness of sensation and perception to ex.docxgertrudebellgrove
- Using
the definition Awareness of sensation and perception to explain why or why not dolphins have consciousness
!
-
two to three paragraph explanation
-
Specify the definition you are using.
Then demonstrate appropriate application of that definition.
- You should describe the creature you are exploring and its behavior for those unfamiliar with it.
- Stick to behaviors that are relevant to whether the creature has consciousness or not under your chosen definition.
- The behavior must be observable! You declaring that a creature "looks fearful/happy/sad" is not on observation, it's an opinion.
- Present arguments that illustrates your position.
* For example, "Research has shown (citation if available can help) that Orangutans can recognize themselves in the mirror and realize the image they see is a reflection of themselves. This suggests they have awareness of their themselves as separate from the environment and others."
.
- should include an introduction to the environmental issue and its .docxgertrudebellgrove
- should include an introduction to the environmental issue and its location
- next portion should be about the opposing views (atleast 3 cons. and 3 possible solutions to the cons) The cons needs to be focused on the environmental impact of the problem, not just how it's affecting humans. What is it doing to the ecosystems?
- must be 4 pages double-spaced not including references and include in-text citation
-not opinion based!!
.
- FIRST EXAM SPRING 20201. Describe how the view of operations.docxgertrudebellgrove
- FIRST EXAM SPRING 2020
1. Describe how the view of operations as a process can be applied to the following:
a. Acquisition of another company
b. Marketing Research for a New Product
c. Design of an Information System
2. An operations manager was heard complaining
“My boss never listens to me ----- all the boss wants from me is to avoid making waves. I rarely get any capital to improve operations. Also, we do not have weekly, biweekly or even monthly meetings with our product managers, supply chain department, customer service or the sales department. We only meet with the accounting and finance departments when there are issues with the monthly budgets. Furthermore, our department has interacted with information service department about four times in past fiscal year”
Please assess the following:
a. Whether this business has a business strategy ?
b. Does it have an operations strategy?
c. What would you recommend?
3. Firm A has recorded the following costs in 2018:
Incoming materials and inspection $20,000
Training of Personnel $40,000
Warranty $45,000
Process Planning $15,000
Scrap $13,000
Quality Laboratory $30,000
Rework $25,000
Allowances $10,000
Complaints $14,000
a. What are the Prevention, Appraisal, Internal Failure and External Failure costs?
b. What inferences can you draw on Quality Measures taken by Firm A?
c. What would you recommend to improve quality programs in Firm A?
d. What initiatives should Firm A implement for 2019 and 2020?
4. Please explain the House of Quality (QFD) as discussed in class.
5. A certain process is under statistical control and has a mean value of 130 and a standard deviation of 8. The specifications for the process are:
a. USL (upper specification limit) = 150
b. LSL(lower specification limit) =100
a. Calculate the cp and cpk
b. Which of these indices is a better measure of process capability and why?
c. Assuminng a normal distribution what percentage of output is expected to fall ourside the specification. Why is it important to know this?
d. What would you recommend?
2
Chapter 7
Government Ethics
and the Law
William A. Myers, Ph.D.
Learning Objectives (1 of 2)
• Describe some of the reasons why there has
been a loss of trust in government.
• Explain the purpose of various government
committees on ethics.
• Discuss how public policy protects the rights of
citizens.
Learning Objectives (2 of 2)
• Describe federal laws designed to protect each
individual’s rights.
• Explain the concept of political malpractice.
• Understand the importance of ethics in public
service.
Let every American, every lover of liberty, every
well wisher to his posterity, swear by the blood
of the Revolution, never to violate in the least
particular, the laws of the country; and never to
tolerate their violation by others.
—Abraham Lincoln
Executive Branch:
U.S. Office of Government Ethics
• Exercises leadership .
- Considering the concepts, examples and learning from the v.docxgertrudebellgrove
- Considering the concepts, examples and learning from the various modules you have attended this year, summarise and reflect on in a critical way what you think are the key elements (both internal and external to businesses) that organisations should consider to develop and grow responsibly and effectively in today’s economy.
.
- Discuss why a computer incident response team (CIRT) plan is neede.docxgertrudebellgrove
- Discuss why a computer incident response team (CIRT) plan is needed, and its purpose.
- Why are the roles and responsibilities important to be listed and kept updated for a CIRT plan.
- Connect the dots: Discuss your understanding of the CIRT incident handling procedures, the role policies play, and the importance of communication escalation procedures.
- What are some best practices for implementing a CIRT plan? Do some personal research to answer this questions.
.
- Discuss why a computer incident response team (CIRT) plan is n.docxgertrudebellgrove
- Discuss why a computer incident response team (CIRT) plan is needed, and its purpose.
- Why are the roles and responsibilities important to be listed and kept updated for a CIRT plan.
- Connect the dots: Discuss your understanding of the CIRT incident handling procedures, the role policies play, and the importance of communication escalation procedures.
- What are some best practices for implementing a CIRT plan? Do some personal research to answer this questions.
.
- 2 -Section CPlease write your essay in the blue book.docxgertrudebellgrove
- 2 -
Section C
Please write your essay in the blue book.
Write an informal narrative about "some" composing process of yours. Essentially, you will write a Reflective Self-Evaluation of yourself as a college writer. What exactly does that mean? It requires you to:
a. look back over a recently completed process
b. think reflectively about that process
c. critically evaluate what went well, what didn’t go well, or what you might have done differently
As the aforementioned examples suggest, reflective writing is writing that describes, explains, interprets, and evaluates any past performance, action, belief, feeling, or experience. To reflect is to turn or look back, to reconsider something in the past from the perspective of the present. So, in your final essay, you will reflect and make an evaluation of your experience in this course.
Remember, reflection involves multiple angles of vision. Just as light waves are thrown or bent back from the surface of a mirror, so, too, reflective writing throws our experience, action, or performance back to us, allowing us to see differently. We view the past from the angle of the present, what was from the angle of what could have been or what might be. Multiplying your angle of vision through reflection often yields new insights and more complicated (complex) understanding of the issue on which you are reflecting.
Professors generally look for four kinds of knowledge in reflective self-evaluation essays: self-knowledge, content knowledge, rhetorical knowledge, and critical knowledge (aka judgment). Following are ideas for each of these types of knowledge, which may be used to generate ideas for your essay. Choose only a few of the questions to respond to, questions that allow you to explain and demonstrate your most important learning for the course.
You may write about your composing process for academic papers or creative genres or a combination of both. Reflect as thoroughly as possible upon your writing process and explain it. Your narrative should include whatever you DO when you write, as well as whatever you DO when you compose. Composing should be understood in the broad sense, i.e. composing goes on in your mind when you are cleaning your refrigerator, mowing your grass, etc. It also occurs when you are researching, taking notes, or procrastinating. In essence you are NEVER NOT composing something. So the key to your reflections is to include everything you do that makes a difference in your writing, from having to use a certain pen, to listening to music or sitting in the library. Both your formal and informal processes impact the way you produce a written work, if you use a formal method of note taking or outlining, if you compose on the computer or with pen and paper explore any and all of these activities that are helpful to you in your process. Explore all possible aspects that apply. This is a useful exercise for now and for you to revisit and revise in the future .
- Confidence intervals for a population mean, standard deviation kno.docxgertrudebellgrove
- Confidence intervals for a population mean, standard deviation known
- Confidence intervals for a population mean, standard deviation unknown
-Confidence intervals for population proportion
- Confidence intervals for a standard deviation
.
) Create a new thread. As indicated above, select two tools describ.docxgertrudebellgrove
) Create a new thread. As indicated above, select two tools described in chapter 7 from different categories, and describe how these tools could be used to develop a policy for optimizing bus and local train schedules to minimize energy use and passenger wait times in a SmartCity environment.
tools
•Visualization
•Argumentation
•eParticipation
•Opinion mining
•Simulation
•Serious games
•Tools specifically designed for policy makers
•Persuasive
•Social network analysis (SNA)
•Big data analytics
•Semantics and linked data
.
(Write 3 to 4 sentences per question) 1. Describe one way y.docxgertrudebellgrove
(Write 3 to 4 sentences per question)
1.
Describe one way you can leverage any strengths you have in research and information literacy to promote your success.
Consider successes, lessons learned, or skills you have gained as a result of your past academic, personal, or professional experiences.
2.
1.
Why do you think it is important to use source materials to support your viewpoints?
Why is it important that the sources you use in your coursework be scholarly sources?
.
( America and Venezuela) this is a ppt. groups assignment. Below is .docxgertrudebellgrove
( America and Venezuela) this is a ppt. groups assignment. Below is my part.
Explain how an American would apply the knowledge of verbal and nonverbal communication to foster effective cross-cultural communication within the selected country.
Lastly, summarize how cultural differences affect cross-cultural communications.
.
++ 2 PAGES++Topic Make a bill to legalize all felon has the rig.docxgertrudebellgrove
++ 2 PAGES++
Topic: Make a bill to legalize all felon has the right to vote with no condition (become a green state) https://www.aclu.org/issues/voting-rights/voter-restoration/felony-disenfranchisement-laws-map
Guideline: **only do part 2 (3-55)** follow guideline on this website: https://leg.wa.gov/CodeReviser/Documents/2019BillDraftingGuide.pdf
additional websites (or you can search more info beside the websites i provide):
https://www.sos.wa.gov/elections/voters/felons-and-voting-rights.aspxhttps://www.sos.wa.gov/elections/voter-eligibility.aspx
.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Gender and Mental Health - Counselling and Family Therapy Applications and In...PsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
-------------------------------------------------------------------------------
Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
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Website: https://pecb.com/
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Slideshare: http://www.slideshare.net/PECBCERTIFICATION
Temple of Asclepius in Thrace. Excavation resultsKrassimira Luka
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
1. Running Head: Values and Strategy
MARKETING
6
Introduction
The significant components of strategic management include;
conducting internal and external analysis which will be a
guideline in setting up the vision, mission, strategies; Scanning
the business environment; strategic formation; implementation
of strategy and strategic evaluation the process follows POLC
(planning, organization, leading and controlling)
Strategic management process
Hitt et al. (2014/01/01) state that the strategic management
process is a phase whereby an organization has a full set of
commitments, decision making, and actions that are detrimental
for the firm’s ability to achieve strategic competitiveness and
high revenues. Therefore, the organization needs to conduct
both internal and external analyses to determine the firm’s
resources competencies and capabilities thereof strategy will be
based. The information gathered from the analysis will be used
in formulating the firm’s vision, mission, and strategies.
The strategic management process begins by identifying the
mission and vision of the organization and afterward setting
attainable short-term goals, which will be the building blocks
for the long-term objectives that align with the mission and
vision of the company. Therefore, the mission and the vision
statements of the company create a broader guideline for the
organization.
Scanning the business environment by conducting the SWOT
2. and PEST analysis is an important strategic tool to understand
the intricacies of the business environment. Hitt al et explains
the importance of understanding the business landscape; with
challenging emergence of global economy and globalization,
dynamic changes in market trends and the ever-changing
technological innovations (Hitt, 2014/01/01) in the recent years
business paradigms have shifted to sustainability; the challenges
that have arisen in the recent years comprises of significant
challenges associated with the environment, economic and
social issues. Consumers are aware that natural resources are
getting depleted, the rise in global poverty, climate changes,
and economic injustices (Fairbrass, 2012).
The strategic formation is a phase where organizations decide
on what actions to choose from multitudes available. These
choices are carefully selected and deliberated; they are a
product of the SWOT analysis influenced by the external
analysis. Therefore, the main objective that spearheads an
effective formulated strategy that marshals, integrates, and
allocates organization resources, core competencies, and
capabilities to align with the organization's vision and mission
statement. A successful strategy will rationalize a firm’s vision
and mission and actions taken to achieve them (Hitt,
2014/01/01). Also, while formulating strategies, it is essential
to innovate; some corporate innovations include product,
process, marketing, and management innovations. Innovations
also include new leadership styles, organizational cultures, and
commitment that impact employees directly and their
willingness to work (Wu et al., 2011).
Strategic implementation is conducted at the organizational
level where resources are delegated, human resources training,
channel development, and the organizational culture is rectified
or modified to suit the strategies; This is the phase where
network partners are also involved in maximizing benefits.
3. Major Components of the Strategic Management Process for
Southwest Airlines
Strategic management process for Southwest Airlines include
environmental scanning, strategy implementation, formulations,
and evaluation. Rothaermel (2015)South West airlines analyze
relevant internal and external determinants of the firm through
feed backs, reviews, information understudy, and scrutiny.
Also, by conducting the analysis, the company is able to
improve its services and conform to the market trends
continually.
Strategic formulation
Southwest airlines prioritize its objectives and SMART goals
by ensuring that their services are delivered as promised; that
is, their services are rendered by a stipulated timeline with the
highest efficiency and effectiveness. The strategy formulation
of the company is following the environmental scanning After
completing environment scanning, the strategic managers
formulate functional strategy, corporate strategy, and business
strategy, in order to enable the company to achieve the strategic
goals and objectives (Rothaermel, 2015).
strategy implementation,
At strategy implementation, strategic managers, together with
relevant stakeholders, create the organizational structure of the
company, allocate and distribute resources, the design process
of making decisions, and manage HR resources.
Strategic Evaluation
The last step of the strategic management process is strategy
evaluation. POLC(planning, organizing, Leading, and
4. controlling) is applied at this point; This the point the feedback,
reviews, and other reports are scrutinized in-depth in relation to
the strategies used. The company compares the anticipated
results with actual results and mitigates to ensure that the
strategic process is gearing towards the intended results for its
goals and objectives. A strategy evaluation, strategic managers,
use performance metrics to evaluate the entire strategy
(Rothaermel, 2015). Some of the performance metrics used by
the strategic managers include employee satisfaction, turnover
rate, employee retention, and quality of services delivered by
employees.
When undertaking a strategy evaluation, the loyalty of the
human capital is an important metric used to evaluate the
success of the Strategic Management Process. To measure the
loyalty of the customers, purchase ratio, upselling ratio,
customer loyalty index, customer engagement numbers, and net
promoter score are effective methods (Rothaermel, 2015). The
purchase ratio involves measuring the ratio of repeat purchases
over one-time purchasers. Upselling ratio involves calculating
customers who have sought services for more than one type of
product divided by customers who have sought for service only
one. The customer loyalty index incorporates values of
repurchasing, NPS, and upselling to evaluate customer loyalty.
How Strategic Management Process Components Create Value
Proper integration of f Strategic Management Process
components helps in creating value. Through proper
environment scanning, the company is in a position to
understand the negative external and internal factors that
inhibits the progress of the company and work towards
correcting those negative triggers. As a result, it enables the
company to innovate its service delivery to the customers
(Scarborough, 2015). When there is a proper environment
scanning, it makes it easier to undertake strategy formulation
and implementation. As a result, it enhances a proper design of
the course of actions that help to improve quality. When
strategic managers undertake a proper strategy evaluation, it
5. makes it easier to concentrate on value elements such as the
safety of services, efficiency, and effectiveness (time
management).
Southwest Airlines Summary
The mission statements
The mission statement of Southwest Airlines is "dedication to
the highest quality of Customer Service delivered with a sense
of warmth, friendliness, individual pride, and Company Spirit"
(Southwest Airlines, n.d). To improve on the quality of service
delivery as stated in the mission statement, the company focuses
on staff training in order to create awareness of how to offer
quality services that boost the level of satisfaction of the
customers.
The vision statements
The vision statement of Southwest Airlines is "To become the
world's most loved, most flown, and most profitable airline."
(Southwest Airlines, n.d)
According to the CEO of the company, the vision of the
company is achieved by "providing employees with a stable
work environment with equal opportunity for learning and
personal growth" (Southwest Airlines, n.d). The CEO believes
in creating a conducive work environment by providing equal
opportunities for learning, and individual growth nurtures the
spirit and teamwork that is grounded in social cohesiveness;
human capital is the driving force for-profit motives of the
company.
SouthWest airlines have incentives, benefits, free-flying passes.
Also, employees have the opportunity of getting a stock
purchase plan. Southwest Airlines has been ranked as one of
the best companies in staff retention with the lowest turnover
rate. The company's organizational cultures are grounded on
improving service delivery to its customers. The people strategy
of Southwest Airlines is to improve the livelihood of primary
stakeholders such as customers, employees, investors, and
communities.
6. Role of Ethics and Corporate, Social Responsibility in Strategic
Planning
At Southwest Airlines, ethics and corporate social
responsibilities are the compasses that assist the company to
focus on the demands, aspirations, and plans of the primary
stakeholders. Therefore, it gravitates to the company to make
with the stakeholders' interest at heart while delivering the
promises made to the customers. Ethics and Corporate Social
Responsibility assists the company to deliver informed
decisions without neglecting corporate and business strategies
(Scarborough, 2016). Also, ethics helps to leverage positive
inputs of employees during strategic planning. Hence, it
improves the credibility, reliability, and effectiveness of the
entire strategic plan.
Ethics and corporate social responsibilities spearhead Southwest
Airlines into implementing a strategic plan for moral values,
respect to diversity, and principles of the society and the
company; also, help in acknowledging the societal expectations
and values of the primary stakeholders (Rosemann & vom
Brocke, 2015). SouthWest achieves this by being transparent to
its stakeholders on the changes and trends in the strategic plan
and therefore increasing the credibility of the entire strategic
plan.
References
Fairbrass, J., & Zueva-owens, A. (2012). Conceptualizing
corporate social responsibility: 'relational governance' assessed,
augmented, and adapted: JBE JBE. Journal of Business
Ethics, 105(3), 321-335. doi:http://dx.doi.org/10.1007/s10551-
011-0968-9
Hitt, M. A., Ireland, R. D., Hoskisson, R. E. (20140101).
Strategic Management: Concepts and Cases: Competitiveness
and Globalization, 11th Edition [VitalSource Bookshelf
version]. Retrieved from vbk://9781305217188
7. Rosemann, M., & vom Brocke, J. (2015). The six core elements
of business process management. In Handbook on business
process management 1 (pp. 105-122). Springer, Berlin,
Heidelberg.
Rothaermel, F. T. (2015). Strategic management. McGraw-Hill
Education.
Scarborough, N. M. (2016). Essentials of entrepreneurship and
small business management. Pearson.
Southwest Airlines. (n.d). Our Business: Purpose, Vision,
Values, and Mission. Retrieved from
http://investors.southwest.com/our-company/purpose-vision-
values-and-mission
Wu, S., & Lin, C. (2011). THE INFLUENCE OF INNOVATION
STRATEGY AND ORGANIZATIONAL INNOVATION ON
INNOVATION QUALITY AND PERFORMANCE. International
Journal of Organizational Innovation (Online), 3(4), 45-81.
Retrieved from
https://search.proquest.com/docview/905854310?accountid=358
12
Running headInternal Analysis
1
[Shortened Title up to 50 Characters] 9
8. INTRODUCTION
The sole reason for conducting an assessment in an
organization’s internal environment; is to ensure that the
organization is capable of achieving the intended strategic goals
in line with the company's mission with the delegated resources
and capabilities. Therefore, the internal environment
assessment determines the organizations' portfolio of its entire
resource and capability. Through internal analysis, a firm can
determine the relationships between resources, core
competencies, and capabilities (Hitt et al., 2014).
Also, the market dynamics have changed to global; therefore,
the organization needs to develop a global mindset to have the
ability to contend with similar firms that are coming into the
market on a global scale. Hitt et al. (2014) state that it is
common for firms to differ in the amounts of resources
accumulated or rather the type of resources’ which increase the
competition within the market and a company’s competitive
advantage may not be guaranteed without innovating (Hitt et al.,
2014).
Kinicki (2015) adds that the internal environment comprises of
9. the employees, the board of directors, and the owners; the
internal environment at times may also consist of stakeholders
and people whose interests are inclined with firm performance
(Kinicki, 01/2015). Therefore, supporting Hitt et al. (2014)
idea of innovation as the most critical aspect in any firm to
sustain its competitive advantage, whereby human capital is the
essence and critical resource for achieving the goal. Therefore,
it is essential for the organizations to be able to identify and
successfully utilize talented individuals for innovation,
creativity, and economic growth.
This paper seeks to explore how Southwest airlines utilize its
resources and capabilities to achieve the company’s strategic
goals; how the company has managed to create services of value
to its customers (Hitt et al., 2014).
Southwest internal analysis
Human Capital Strategy
Hallowell (1996) asserts that "Southwest Airline's success is
dependent on its organizational capability, which enables them
to convert some of the value created for employees to customer
and shareholder value." Southwest understands the value of
innovating human capital and utilizing them as a resource to
attain the firm strategic goals and objectives. Also, as a result
of the capability of adequate use of its human resources, the
employees deliver quality service at low prices, which is
Southwest's competitive advantage.
Therefore, for Southwest to maintain its competitive
advantage that it has formed through people, the company
requires to employ motivation, organization capabilities, and
strategic positioning. Southwest uses its resources to ensure that
its employees feel valuable; the sense of feeling value inspires
the employees to work hard. The value instilled into the
employees; some of it rubs off to the customers. Therefore,
10. "creates value, convert value, capture value cycle which may
apply to some extent in competitive advantage (Hallowell,
1996).
Airline Strategy
Southwest Airlines is a low-fare passenger airline that provides
services in the US and near international markets. The company
serves 97 destinations in 40 states and international
destinations, including Jamaica, Mexico, Bahama, Aruba,
among others. Southwest is primarily operated by one segment,
which is the passenger and freight transportation services; the
company provides point to point air transportation service.
Therefore, the company is high frequency, short-haul routes
with nonstop long-haul hauls for designated states and cities
(MarketLine Industry Profile, 2017).
Strengths, weaknesses, and resources of Southwest airlines
1. Strength
Fleet network
In the most recent data from the US department of
transportation, Southwest Airlines is the largest carrier of
originating domestic passengers. In 2018 the airline operated a
total of 750 Boeing 737 by December 31; the airline also served
99 destinations, 40 states, and offered international services to
14 destinations through 23 international gateway cities. Besides,
the airline added 26 new 737-800 aircraft, 18 new 737 MAX 8
aircraft, and one pre-owned Boeing737-700 aircraft. The strong
airline fleet is a big resource, which enables the company to
deliver its services effectively and efficiently to its customers
and a quick response to opportunities (Southwest Airlines Co.
SWOT Analysis, 2019).
11. Point to point service strategy
Hub and spoke system is the popular service strategy with many
airlines; however, Southwest uses the point to point strategy,
which was a great fit that ensures maximum usage of its fleets
and "reliable on-time performance. The point to point strategy
offers nonstop flights; 77% of Southwest customers flew
nonstop. Also, the southwest point to point It to provide its
target market with frequent conveniently timed flights at low
fares. Also, the company "balances its high-frequency short-
haul with nonstop long hauls (Southwest Airlines Co. SWOT
Analysis, 2019).
.
Low-cost fares
The airline fare structure comprises of; “wanna get any away”,
anytime and business select; also, the fare includes two free
checked-in luggage, soft drink, and snack. On some flight, they
are also on-demand or live television. Wanna get away fares are
the cheapest and nonrefundable; anytime and business select are
refundable. Southwest is focused on reducing fuel costs by
upgrading and buying new fleets and taking advantage of other
fuel initiatives (Southwest Airlines Co. SWOT Analysis, 2019).
.
Weaknesses
Reliant on single aircraft and engine supplier
Boeing is Southwest sole supplier for aircraft, and many of its
spare parts. Hence, the company may be "materially adversely
affected " in the event of a regulatory or mechanical issue with
the Boeing 737 aircraft. The company has a total of 750 Boeing
737, and 51 of the aircraft are on operating lease. In addition, if
12. Boeing were unable to deliver any of its services to Southwest
Airlines, the impact would be dire to the company's operations
(Southwest Airlines Co. SWOT Analysis, 2019).
Limited presence in the freight market
In 2018 Southwest freight transportation was limited when
comparing its total revenue to all the airlines; its total revenue
was $175 million, which was 0.8 percent of the entire
company’s revenue (Southwest Airlines Co. SWOT Analysis,
2019).
Southwest Airlines' structure of the organization and the
influence this has on its performance.
As mentioned earlier, Southwest values its human capital;
employees are viewed as the heart of the delivery system;
though high-quality service with low costs. Therefore, the
management strives to fulfill employees' needs as a means of
motivating and creating a value that will, in turn, be converted
to the organization's use. The value in Southwest airlines is
created by " FUN and LUV. The value created by employee's
management utilizes it to convert it into a high value, which can
accrue customers a shareholder (Hallowell, 1996).
Below is a Southwest Virtuous cycle of the organization and the
influence it has on the performance.
Figure 1 Southwest Airlines' virtuous cycle (Hallowell, 1996)
Southwest airlines in comparison with other airlines
13. Most airlines have strategic strike alliances to which has
ultimately led to stiff competition to non-members; also, with
an added advantage of operating in an environment where
competitors are under bankrupt protection, which creates
uneven grounds for competition. "The alliances pose threats to
routes within which they would fly"(Riwo-Abudho, 2013).
However, Southwest has not established any alliances; as a
result, Southwest is under immense strain to maintain its
position in the industry while running a smaller fleet (Southwest
Airlines Co. SWOT Analysis, 2019).
References
Dearinger, R. L. Organizational Behavior Evaluation of
Southwest Airlines.
Hallowell, R. (1996). Southwest Airlines: A Case Study Linking
Employee Needs Satisfaction and Organizational Capabilities to
Competitive Advantage. Human Resource Management, 35(4),
513–534. https://doi.org/10.1002/(SICI)1099-
050X(199624)35:4<513::AID-HRM5>3.0.CO;2-Z
14. Hitt, M. A., Ireland, R. D., Hoskisson, R. E. (2014/01/01).
Strategic Management: Concepts and Cases: Competitiveness
and Globalization, 11th Edition [VitalSource Bookshelf
version]. Retrieved from vbk://9781305217188
MarketLine Industry Profile: Airlines in North America.
(2017). Airlines Industry Profile: North America, 1–42.
Riwo-Abudho, M., Njanja, L. W., & Ochieng, I. (2013). Key
success factors in airlines: Overcoming the challenges.
Kinicki, A., Williams, B. (01/2015). Management, 7th Edition
[VitalSource Bookshelf version]. Retrieved from
vbk://1259723542
Pidun, U. (2019). Corporate Capabilities. In Corporate
Strategy (pp. 33-53). Springer Gabler, Wiesbaden.
Southwest Airlines Co. SWOT Analysis. (2019). Southwest
Airlines Co. SWOT Analysis, 1–8.
Running head: ENVIRONMENTAL SCAN 1
[Shortened Title up to 50 Characters] 9
15. Introduction
Author (2016) states that a company’s value and ability to
sustain competitive advantage through its ability to "devise new
resources and reconfigure existing ones to address issues that
arise in the external environment. Environmental scanning is
defined as the act of scanning and acquiring information about
relationships and events in the external environment that have
importance for charting and achieving the organization's
strategic goal and mission (Ciaran Heavey, 2009). Therefore,
the organization needs to conduct environmental scanning by
also investigating how other firms interpret environmental
signals.
Ciaran (2009) states that environmental scanning has become
16. paramount due to the increase in complexity, dynamic
environment, and competitiveness that are spearheaded by the
global forces, customers, channels, and transferable marketing.
The author also mentions global cost drivers which are
economies of scale, scope, learning, and experience(Ciaran
Heavey, 2009). Besides, Yu et al. (2019) give examples of
models used in environmental scanning that is (SIAP) scanning,
interpreting action and performance model, and (OIPT)
organization, information processing theory can be used as a
metric to explain environmental scan performance.
Also, environmental scanning is fundamental to many vital
strategic processes, including planning, decision making,
innovation, and organizational design (Ciaran Heavey, 2009).
Some of the advantages associated with environmental scanning
include fast response to changes with consumer demand, supply
disruption risks, and realigning the supply resources with the
environment (Yu, 2016). This paper aims to discuss how
environment scanning is used by South West airlines to sustain
its competitive advantage within their target market
Southwest Airlines external environment.
Southwest Airlines is one of the low-fare passenger airlines that
provide services in the US and near international markets. The
company serves 97 destinations in 40 states and international
destinations, including Jamaica, Mexico, Bahama, Aruba,
among others. Southwest is primarily operated by one segment,
which is the passenger and freight transportation services; the
company provides point to point air transportation service.
Therefore, the company is high frequency, short-haul routes
with nonstop long-haul hauls for designated states and cities
(MarketLine Industry Profile, 2017).
Challenges Facing Southwest airline
1. Product innovation and supplier (economic and
17. technological)
In Aviation, modern technology and advance innovations are a
force that affects operations and drives for change. Southwest,
among all other airlines, are heavily dependent on the systems
that are subjected to advancements from innovation (Riwo-
Abudho, 2013). The manufactures of Boeing are dedicated to
innovation; therefore, they produce modern planes and engines
through their R&D; Boeing is the majority carrier for
Southwest. Therefore, southwest is faced with the challenge of
upgrading their planes and systems that requires much
investment of resources. Also, other cost includes
communications systems, maintenance, insurance, and training.
(Riwo-Abudho, 2013).
2. Reputation (Social)
Like all businesses, Southwest depends on its good name to
retain and acquire more customers. However, in the event of bad
publicity can be detrimental to the firm. Some of the recent
notable scandals for Southwest airlines include:
.1 engine problems in 04/17/2018 that resulted in a death
2. flights delays where Southwest was forced to ground 34
planes on their busiest travel weekend 11/26/2018
3. Baggage's issues; an employee was caught on camera tossing
baggage's haphazardly
4. price increase, the company is under pressure for quality
services due to the recent increase in airfare and lastly safety
and violations;
5. the company was caught falsifying safety reports in
conjunction with the FAA. The very reports that assure
consumers that the planes are safe. The airline had to pay $7.5
million in fines (Biggest Southwest Scandals, 2018).
a. Enlightened consumers
18. It is a norm for all companies to understand their target
consumers' needs and is obligated to incorporate them into their
services or products. The global market has become easily
accessible to consumers due to the internet. Therefore, the
internet has become a platform that is an opportunity at the
same time, a threat. The internet has provided an opportunity
for consumers to shop around for the best price and airline.
Therefore, Southwest has the responsibility of ensuring that
they sustain their competitive advantage by conducting frequent
environmental scans; to access new markets and profit
opportunities (Riwo-Abudho, 2013).
3. Competition: strategic alliance s and bankruptcies Political
Most airlines have strategic strike alliances to which has
ultimately led to stiff competition to non-members; also, with
an added advantage of operating in an environment where
competitors are under bankrupt protection, which creates
uneven grounds for competition. "The alliances pose threats to
routes within which they would fly"(Riwo-Abudho, 2013).
However, Southwest has not established any alliances; as a
result, Southwest is under immense strain to maintain its
position in the industry while running a smaller fleet (Southwest
Airlines Co. SWOT Analysis, 2019).
4. Increased expenses: labor, fuel and security measures
All Airlines, including Southwest, included overly depend on
the insurance payouts; due to the constant innovations and
advancement of equipment, facilities, and " advents of jets
meant more seat to sell" (Riwo-Abudho, 2013). Also, due to
terrorist threats, security measures have become a vital variable
to airlines; also, airlines are losing money since people are
using other forms of transportation for travel. Also, the fuel
cost has soared due to the political instability that has prevailed
in oil-producing countries. Therefore, Southwest is facing an
19. unpredictable environment that has rapid changes with different
variables. Therefore, strategic managers need to conduct regular
environment scanning to come up with ways of mitigating
different scenarios (Riwo-Abudho, 2013).
Inconclusion
Southwest has the challenge of ensuring it sustains its
competitive advantage by maintaining its target market position
while growing its market share. The marketing department has
to continue adding face value to the company by ensuring that
there deliver their services and amenities as advertised. The
Southwest airlines have been able to stick to its mission of
providing low fare for more than 30 years and has focused on
teams' spirit and other strategies; therefore, the company needs
to ensure that their strategies are keeping up with the dynamic
market trends (Riwo-Abudho, 2013).
20. Reference
author. (2016). Achieving a firm’s competitive advantage
through dynamic capability. Baltic Journal of
Management, 11(3), 260–285. https://doi.org/10.1108/BJM-11-
2015-0224
Biggest Southwest Scandals. (2018, November
29). International Business Times [U.S. ed.]. Retrieved
from
https://link.gale.com/apps/doc/A563644107/GIC?u=uphoenix&s
id=GIC&xid=a171c4d8
Ciaran Heavey, Richard T. Mowday, Aidan Kelly, & Frank
Roche. (2009). Reconceptualizing executive environmental
21. scanning and search: Implications for international leadership
research and practice. Emerald Group Publishing Limited.
https://doi.org/10.1108/S1535-1203(2009)0000005007
MarketLine Industry Profile: Airlines in North America.
(2017). Airlines Industry Profile: North America, 1–42.
Riwo-Abudho, M., Njanja, L. W., & Ochieng, I. (2013). Key
success factors in airlines: Overcoming the challenges.
Southwest Airlines Co. SWOT Analysis. (2019). Southwest
Airlines Co. SWOT Analysis, 1–8.
Yu, W., Chavez, R., Jacobs, M., Wong, C. Y., & Yuan, C.
(2019). Environmental scanning, supply chain integration,
responsiveness, and operational performance: An integrative
framework from an organizational information processing
theory perspective. International Journal of Operations &
Production Management, 39(5), 787.
Running head Strategic Evaluation
1
[Shortened Title up to 50 Characters] 9Strategic Evaluation
Babra Kamusinga
University of Phoenix
02/24/2020
STR/581
Lorelie Kaid, MBA, CSM, CSPO, CCMP, Pmp
22. INTRODUCTION
Barret (1994) states that at the Chicago conference in 1944, free
trade aviation was rejected of the fear that the USA would
dominate the market; therefore, a "system of bilateral air
treaties was established." Hence, every international aviation
market was served by two different airlines; that charged the
same airfare with a predetermined market capacity. Government
control over the airline was a formality. In 1978 there was the
deregulation of the airline with the belief that there would be an
improvement with the quality of the consumer service. Over the
years, the airline industry has evolved, and many features and
amenities have been developed and added as perks to the
consumers' examples are “hub and spoke networks, computer
reservations, frequent fliers, travel agencies commission
overrides and many more (Richards, 1996).
Contestability theory was utilized in predicting the airline
market structure. A contestable airline market is termed as a
costless entry and exit, that would promote competitors to enter
the market at any given time. However, Richards argues that
airline markets are not entirely contestable. However,
Southwest Airlines has managed to show that it is possible to
"compete with the hub-and-spoke systems by offering low-cost,
no-frills, and point to point service; this is depicted of how the
airline thrived in the early '90s while most airlines were
23. incurring heavy losses. Southwest Strategy of low cost and low
fare helped change the dynamic in the airline market, with the
belief that even the structure of the U.S airline industry would
adapt to the southwest model. The model applied to short hauls
and hub and spoke for long hauls (Richards, 1996).
This paper is an evaluation of Southwest strategic management
for business-level strategy and corporate-level strategy.
Evaluate potential business level strategies for southwest
airlines
Southwest Airlines has a business level strategy; the company
"believes in a sustainable future with a balanced model between
its consumers' shareholders and stakeholders. The company has
maintained its mission of a low-fare passenger airline that
provides services in the US and near international markets.
Also, Southwest is primarily operated by one segment, which is
the passenger and freight transportation services; the company
provides point to point air transportation service. Therefore, the
company is high frequency, short-haul routes with nonstop
long-haul hauls for designated states and cities (MarketLine
Industry Profile, 2017).
Assess potential corporate-level strategies for Southwest
Airline
Pidun (2019) states that an organization is capable of
developing an excellent corporate strategy after matching its
resources and core capabilities to the external environment
opportunities. Southwest is an airline company that has shown
its prowess by creating long-term value for its stakeholders.
Southwest is a company that has been operating for decades;
therefore, it has accumulated analysis of customers' competitors'
24. market resources and care capabilities. Therefore, the company
has the capabilities of expanding into other businesses such as
expanding to a freight company, acquiring the duty-free shops
with specific products; expand to airbus with destinations all
over the world by joining a strategic alliance with another
airline. Southwest will become diversified by operating all the
different product markets to increase its revenues and organic
market presence. Hitt et al. (2014) state that diversification
produces a firm with the flexibility of shifting their investments
to market with the highest returns rather than being dependent
on one commodity in one market. therefore, southwest top
management must keep a portfolio of “ businesses balances
diversification costs and benefits
global strategies for Southwest Airline
Most airlines have strategic strike alliances that have eventually
steered stiff competition to its non-members; also, with an
added advantage of operating in an environment where
competitors are under bankrupt protection, that creates unequal
grounds for competition. "The alliances pose threats to routes
within which they would fly"(Riwo-Abudho, 2013). However,
Southwest has not established any alliances; as a result, the
airline is under immense pressure and strain of maintaining its
position within the industry the airline industry while operating
a smaller fleet. Also, In 2018 Southwest freight transportation
was limited when comparing its total revenue to all the airlines;
its total revenue was $175 million, which was 0.8 percent of the
entire company’s revenue (Southwest Airlines Co. SWOT
Analysis, 2019).
Recommendation
Kumar et al. (2020) state that "high growth companies become
low growth all the time; many top managers know that it is an
evitable sign of business maturity." Therefore, at this point, a
25. company needs to stop looking for internal growth instead,
needs to shift its attention for acquisitions and mergers of
smaller companies and big companies. Southwest is a company
that has shown continual growth for decades. Also, the company
has managed to maintain its competitive advantage of low fares
as well. Therefore, the company needs to generate “organic
growth”; Southwest needs to innovate and implement new ideas.
The company needs to explore opportunities by taking
advantage of the dynamic global market. For example,
Southwest airlines could offer more inflight amenities (as a
choice with purchase option) to enjoy, especially during the
long, non-stop flights. Also, Southwest Airlines needs to strike
a strategic alliance with international airlines to explore more
opportunities beyond the US borders or nearby international
destinations and its freight fleet. The company will also benefit
from bankrupt protection in place (Kumar,2020). Inconclusion,
the market dynamics have changed to global; therefore, the
organization needs to develop a global mindset to have the
ability to contend with similar firms that are coming into the
market on a global scale. Hitt et al. (2014) state that it is
common for firms to differ in the amounts of resources
accumulated or rather the type of resources’ which increase the
competition within the market and a company’s competitive
advantage may not be guaranteed without innovating (Hitt et al.,
2014).
Reference
Barrett, S. D. (1994). Aviation and the Pursuit of
Contestability. Economic Affairs, 14(2), 11.
https://doi.org/10.1111/j.1468-0270.1994.tb00168.x
Hitt, M. A., Ireland, R. D., Hoskisson, R. E. (2014/01/01).
Strategic Management: Concepts and Cases: Competitiveness
and Globalization, 11th Edition [VitalSource Bookshelf
26. version]. Retrieved from vbk://9781305217188
Kumar, R., & Kumar, A. (2020). Conceptualizing corporate
entrepreneurship capability and its linkages towards firm
performance. In Sustainable Business: Concepts,
Methodologies, Tools, and Applications (pp. 1771-1796). IGI
Global.
MarketLine Industry Profile: Airlines in North America.
(2017). Airlines Industry Profile: North America, 1–42.
Richards, K. (1996). The effects of Southwest Airlines on US
airline markets.
Riwo-Abudho, M., Njanja, L. W., & Ochieng, I. (2013). Key
success factors in airlines: Overcoming the challenges.
Pidun, U. (2019). Corporate Capabilities. In Corporate
Strategy (pp. 33-53). Springer Gabler, Wiesbaden.
Southwest Airlines Co. SWOT Analysis. (2019). Southwest
Airlines Co. SWOT Analysis, 1–8.