1. Ruchi Gupta
9871538895
E-Mail:
er.ruchi85@gmail.com
Address:
Flat No-85 A, Madhuban
Apartment, Inside Swarnim
Vihar, Sector82,
Noida-201301
Career Summary
 7.5years of experience in fields of Network Support, Software QA and Testing
(TV& Multimedia, Banking, Insurance, E-commerce, Social Network)
 Knowledge of Linux networking technologies and protocols, App Switches,
MPBN and SSR Router.
 Creation of technical documentation of processes and procedures used
throughout normal operations.
 Thorough understanding & enriched Concept of V- Model, Agile
Methodologies, SDLC, STLC, Verification and Validation, Bug Life Cycle &
Testing Methodologies.
 Troubleshooting configuration issues at customer site Tata Sky, New Delhi.
 Involve in End to End system testing of CR's and Upgrades.
 Maintenance of the CDN Service and associated Servers.
 Worked in configuration management with Television Protocol Tools like
RTC, Content delivery network like Jetstream.
 Responsible for planning, monitoring and controlling the Support activities,
overall operation.
 Responsible for Performing Health Check-up of all NE’s (Network Elements)
including local and remote sites.
 Communicates with the customer to help them understand how to use the
product properly. Provides ongoing maintenance support and training.
Professional Qualification
 Diploma in software testing from SEED Info Tech
CompletedB.Tech.(BACHELOROFTECHNOLOGY)in2006
 Electronics & Communication from UP Tech. University
Academic Record
 Higher Secondary (Non-Medical) in 2001 from JBS Inter College Saharanpur
 High School in 1999 from GNG Inter College Saharanpur
Professional Skills
 Operating systems: Linux, Windows 7, XP, IOS, Android
 Databases: SQL Server 2005
 Knowledge of: Watch-Point CMS, VDO-X Jetstream
Video Exchange CDN Manager.
 Software & Tools: IP, Switch, Router(SSR), Win SCP, Putty.
 Communication Protocols: TCP/IP, SNMP.
 Defect Management Tool: Bugzilla 3.4, JIRA
 Other Technologies: Project Estimation, Web-based testing,
Transaction Processing, Test Case
Management, V-model & Agile methodologies
 Programming Languages: C, C++
 Scripting Languages: HTML
CURRICULUM VITAE

2. Employers and Positions
Held
Ericsson India LTD., Gurgaon May’14 – till date
Sr. Engineer
Roles & Responsibilities Handle: -
 The job involves interaction with the client Tata sky and having all the
responsibility of providing solution.
 Participate with Implementation team during CDN Expansion.
 Monitoring of Servers (Ubuntu, Red hat, Edgeware) and other network devices
through IBM Tivoli.
 Responsible for supporting network hardware, software, and applications on
servers and SSR Routers.
 Database Testing, User Acceptance Testing for new CR’s.
 Trouble Ticket Management- Coordination with 3PP vendors for level 3
support of Jetstream & Edgeware appliances located at Atlanta (US) NOC.
 Monitoring of content distribution through Jetstream VDO-X CDN Manager.
 Log Analysis of WTV for the customer request orders
 Configuration of Watch Point CMS, TSTV (RCS, RM, RTC) for both VOD and Live
Catch-up contents.
 Taking backup and managing backup process.
Binary Info Technology, Noida Oct’12 – Apr’14
Sr. Software Tester
Roles & Responsibilities Handles: -
 Understanding the Requirements and Functional Specifications of the
application.
 Participated in identifying the required Test scenarios and Test Cases.
 Executed Test Cases as per System Requirements.
 Performed functional testing, Usability Testing, Regression testing.
 Extensively performed Manual Testing process to ensure the quality of the
software
 Preparing test case for manual testing & manually executing it
 Performing Functional Testing, Sanity Testing, Smoke Testing & Regression
Testing.
 Daily defect status calls with client & development team.
 Defect management and Defect reporting with Jira.
 Attending walk through & creating detailed test status reports.
 Maintaining Weekly Status Reports.
Palewar Techno Solutions, Nagpur Apr’11 – Oct’12
QA Professional
Roles & Responsibilities Handles: -
 Database Testing by Executing Queries on SQL Analyser.
 Wrote RTM – Requirement Traceability Matrix, Test Plan.
 Monitored the Re-Testing / Regression testing on each new builds.
 Approve completion of the integration, system tests, Usability Testing.
 Analyzed, restructured, and implemented QA procedures.
 Interaction with Client.
 Tested using the following methods: Black Box, GUI, Functional, and
Regression Testing
 Created Test Cases, Test Plans, and Test Scope/Testing Schedule.
 Closely worked with the development team to analyse & resolve any issu

3. CoreStrengths:
 I believe in workingwith
dedication and a
willingness to walk the
extra mile to achieve
excellence
 Fast learner and can
easily grasp new
concepts.
 Have good
communication skills.
 Good team player and
motivate my colleagues.
 Ability to take initiative.
 Hardworking.
Interests
 Reading
 Traveling
 Listening Music
Sahara Computers & Electronics Ltd., Noida Sep’06 – Sep’09
Test Engineer
Roles & Responsibilities Handles: -
 Used V-Model for Project Life Cycle Management.
 Implementation of various Testing as Black-box Testing, Functionality
Testing.
 Identified Test scenarios, Prepared & Reviewed Test Cases.
 Performed the Re-Testing / Regression testing on each new build.
 troubleshoot configuration issues
Achievements
 Got Power Award for the Performance in year2015 from Ericsson.
 Got Customer First Award in year2014-2015 from Ericsson
 Got Verbal appreciation while working with different customers.
Personnel Details
Date ofBirth: 22/06/1985
Sex: Female
Nationality: Indian
Marital Status: Married
LanguagesKnown: English & Hindi
Declaration
I consider myself confident of my ability to work in a team. Iam ready to learn any new
concepts and technologies that are contemporary and essential.
I hereby declare that the information furnished above is true to the best of my
knowledge.
Ruchi Gupta
Place: Noida