Ruben Yapias is seeking a career in the government field where he can utilize his communication and customer service skills. He has a Bachelor's degree in Criminal Justice from Austin Peay State University and work experience including delivering ice, assisting with criminal investigations, and working in animal clinics and retail. He is bilingual in Spanish and English and has skills in training, teamwork, working independently, time management, and Microsoft Office.

1. Ruben Yapias
Clarksville, TN 37040
563-676-9700
ryapias1@gmail.com
Objective
To grow within the government field and be able to utilize and expand on my
communication and customer service skills.
Education
Austin Peay State University Clarksville, TN
Bachelor of Science: Criminal Justice Concentration: Homeland Security May 2015
Minor: Spanish
GPA: 3.47
Work Experience
Home City Ice Clarksville, TN
Commissionned Driver Summer 2013
 Loaded stacks of ice onto truck
 Drove commercial truck to different locations to unload and deliver the ice.
 Lifted up to 480lbs with dolly
 Provided excellent customer service
Scott County Jail Davenport, IA
Internship March 2011 - May 2011
 Conducted and assisted with criminal investigations
 Briefed personnel on case updates
 Screened people for illegal drug usage
Klein’s Animal Clinic Bettendorf, IA
Internship Jan 2011 – March 2011
 Assisted veterinarians with animal exams
 Provided assitance with vaccinations
 Remained calm when unexpected animal behaviors occured
DECA Rock Island, IL
Store Associate Sept 2009 – Sept 2010
 Stocked items onto shelf
 Operated electronic cash register

2.  Received and processed payments by cash, credit card, checks, and debit cards
 Communicated excellently to over 50 customers daily
Honors & Achievements
 Selected for the United States Hispanic Leadership Institute February 2015
 Founded Nuestra Hermandad at Austin Peay University August 2014
 Secretary of Nuestra Hermandad (Student Organization) August 2014
 Alpha Phi Sigma Criminal Justice Honor Society August 2014
 2nd degree black belt April 2011
Volunteer
 Austin Peay State University’s “Big Event” community service
 Service Learning: Tutored English Language Learners and took care of their
children
 Genesis Medical Center: Assisted with gift shop register
 Red Cross: Helped fundraise for events
 Library: Maintained yard, cleaned building to maintain orderly appearance,
and organized books
 Post Office: Efficiently delivered packages to customers
Skills
 Bilingual (Spanish & English)
 Goal-oriented
 Ability to train and motivate others
 Ability to work well within a team base scenario
 Ability to work independently and responsibly
 Ability to work with people from diverse backgrounds
 Excellent time management skills
 Ability to plan, organize and prioritize work
 Knowledge of Microsoft Word, Excel, PowerPoint
 Technology savy