The document discusses the shift in corporate reporting and sourcing models over time from transactional outsourcing focused on costs to outcome-based partnerships focused on business value. It provides examples of contract elements for an outcome-based partnership, including moving from statements of work to objectives, incentives tied to outcomes, and governance that manages the business together rather than a supplier-client relationship. Finally, it suggests that the future solution will be a platform for an even more integrated next-generation partnership.

1. The Future of Corporate Reporting
Ruben Veld

2. Ruben Veld
Finance
Sales
Operations

3. www.issworld.com

4. TO AN OUTCOME BASED PARTNERSHIP
Copyright © 2017 Accenture. All rights reserved. 4
• Single source
contract
• -> Hours
2005
Output based
contract
-> KPI’s
2012
Outcome based
partnership
-> Business Value
2017

5. Examples of applied rules of a Vested on our contract
5
 From a Value Proposition to a Shared Vision
 Guiding Principles for the agreement
 Statement of Objectives instead of Statement of Work
 One page with all services and objectives (What) + OPF and QA (How)
 5 Desired Outcomes tied to the Shared Vision and the NOSE
 Incentives tied to TCO, Service Experience and other outcomes
 Flexible Pricing Model that optimises the TCO for Accenture
 Guardrails established upfront, what are the no go’s for the parties
 Governance, managing the business together instead of the supplier
 Exit and transition plans interlocked with the OPF

6. The shift over the years in the sourcing models, creating value beyond savings
6
Phase II
Troels
‘Shared vision, one team and one culture’
The future solution will
be a platform for the
next generation
partnership
1st Generation
• Transactional
outsourcing
• Single service
focus
• Mix of insourced
and outsourced
• Large,
operational
Accenture
organization
• Focus on control
and costs
Phase II2nd Generation 3rd Generation
• Output based
partnership
• Many services
and management
fully outsourced
• Guaranteed
savings upfront
• Focus on output
and experience
• Lack of flexibility
in contract
• Still large focus
on KPI’s
• Strategic
partnership
focused on
outcomes and
innovation
• A flexible fair and
balanced pricing
model
• Full scope for ISS
• Shift to TCO
2012
strategic
partnership
focused on
outcomes
2017
output based
focused on
kpi’s and
experienceinput based
2005 ∞

7. How to create Integrated reporting

8. Outcome Based Dashboarding