The document discusses the coexistence of security and user experience, highlighting challenges like tailgating, phishing, and password compliance. Solutions proposed include monitoring, training, accountability, and a balanced approach to design and security. Key takeaways emphasize the importance of transparent compliance and the need to design for change while training users appropriately.

1. Can Security and User Experience
coexist?
SCOTT MILLER | ROX CONFERENCE |
NOVEMBER 9 2017

2. 2
Tailgating
Can’t comply
Something went wrong
Solution:
• Monitoring
• Design for change

3. 3
Phishing
Could comply but
No clear reason to comply
Solution:
• Training
• Accountability
• Monitoring
• Culture

4. 4
Passwords
Could comply
But the cost of compliance is too high
Solution:
• Human Factors
• Design + Security in balance
• Monitoring

5. Take Away
Design Transparent Compliance
Verify Expected Behavior
Design for change
Train when appropriate