The document discusses brand marketing and communication strategists. It emphasizes that clear brand values and messages can gain customer loyalty and entice customers. It also notes strategists should align their brand culture, know what customers think, add value, mine data, take advantage of opportunities, use media, develop partnerships, grow existing clients, and look for opportunities online to strengthen their brand. Finally, it quotes that the strongest brands are true to themselves and are built by customers and leaders focusing on lasting customer relationships rather than just transactions.