Virgin Atlantic faces several human resources challenges in the aviation industry: [1] attracting great people despite capacity issues and a recession; [2] complying with regulations while engaging employees; [3] keeping people motivated in tough times through engagement, recognition, and change enablement; [4] managing change effectively through alignment, training, and communication; and [5] using HR insights to help drive strategic business decisions. Sir Richard Branson believes that happy employees lead to happy customers and profits.
The document discusses several HR challenges facing Virgin Atlantic, including attracting great people, managing HR in a regulated aviation industry, and engaging employees during tough economic times. It emphasizes the importance of employee engagement and satisfaction for achieving customer satisfaction, loyalty, and ultimately profitability and growth. The document also covers managing change, using HR to drive business decisions, and leadership development.
Assured Recruitment is a fast-growing UK recruitment firm that specializes in recruiting for dynamic privately-owned businesses, focusing on culture fit. They were established in 2001 and recruit for executive leaders, project managers, technology experts and other roles. Assured takes time to understand their clients' businesses and cultures to find the best candidates who will be compatible and succeed. They deliver focused recruitment services including retained search, managed services and contractor programs. Client testimonials praise Assured's ability to understand requirements and find quality candidates under tight timelines.
SEE Human Capital Solutions is a staffing agency established in 1995 that specializes in candidate search, selection, and permanent and contractual recruitment. They aim to find the best cultural fit for organizations and have successfully placed over 3,500 executives and mid-level managers in over 200 companies across various industries. SEE is committed to providing transparent staffing solutions that meet clients' needs while assisting candidates in their careers.
Assured Recruitment is one of the fastest growing recruitment businesses in the UK, specializing in recruiting for dynamic privately-owned companies. They focus on recruiting candidates that are a strong cultural fit and have the potential for growth. Assured takes time to understand their clients' businesses and needs to find the best candidates suited for the role and company culture. Their clients praise Assured for their dependable service and ability to find quality candidates under tight deadlines.
Assured Recruitment is one of the fastest growing recruitment businesses in the UK, specializing in recruiting for dynamic privately-owned companies. They focus on recruiting executives, project specialists, technology experts, and digital marketers. Assured takes time to understand their clients' culture and needs to find candidates that are the best fit. They aim to unite a candidate's ambitions with an environment where they can succeed and drive excellence.
Assured Recruitment is one of the fastest growing recruitment businesses in the UK, specializing in recruiting for dynamic privately-owned companies. They focus on recruiting executives, project specialists, technology experts, and digital marketers. Assured takes time to understand their clients' culture and needs to find candidates that are the best fit. They aim to unite a candidate's skills and ambitions with an environment where they can succeed and drive excellence.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods, often within 11-15 days. Client testimonials praise Duffy for meeting needs, delivering value, and getting candidates fast. They specialize in critical executive roles and have experience across several industries.
The Duffy Group provides executive recruiting and staffing services. They offer a disciplined recruitment process including strategy development, research, promotion, evaluation, and reporting. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has 15+ years of experience in diverse industries. They claim a 95% return customer rate and deliver value by typically costing 15-17% of salary compared to 20-30% for other firms. References highlight how Duffy found qualified candidates quickly and provided counsel that guided hiring decisions.
The document discusses several HR challenges facing Virgin Atlantic, including attracting great people, managing HR in a regulated aviation industry, and engaging employees during tough economic times. It emphasizes the importance of employee engagement and satisfaction for achieving customer satisfaction, loyalty, and ultimately profitability and growth. The document also covers managing change, using HR to drive business decisions, and leadership development.
Assured Recruitment is a fast-growing UK recruitment firm that specializes in recruiting for dynamic privately-owned businesses, focusing on culture fit. They were established in 2001 and recruit for executive leaders, project managers, technology experts and other roles. Assured takes time to understand their clients' businesses and cultures to find the best candidates who will be compatible and succeed. They deliver focused recruitment services including retained search, managed services and contractor programs. Client testimonials praise Assured's ability to understand requirements and find quality candidates under tight timelines.
SEE Human Capital Solutions is a staffing agency established in 1995 that specializes in candidate search, selection, and permanent and contractual recruitment. They aim to find the best cultural fit for organizations and have successfully placed over 3,500 executives and mid-level managers in over 200 companies across various industries. SEE is committed to providing transparent staffing solutions that meet clients' needs while assisting candidates in their careers.
Assured Recruitment is one of the fastest growing recruitment businesses in the UK, specializing in recruiting for dynamic privately-owned companies. They focus on recruiting candidates that are a strong cultural fit and have the potential for growth. Assured takes time to understand their clients' businesses and needs to find the best candidates suited for the role and company culture. Their clients praise Assured for their dependable service and ability to find quality candidates under tight deadlines.
Assured Recruitment is one of the fastest growing recruitment businesses in the UK, specializing in recruiting for dynamic privately-owned companies. They focus on recruiting executives, project specialists, technology experts, and digital marketers. Assured takes time to understand their clients' culture and needs to find candidates that are the best fit. They aim to unite a candidate's ambitions with an environment where they can succeed and drive excellence.
Assured Recruitment is one of the fastest growing recruitment businesses in the UK, specializing in recruiting for dynamic privately-owned companies. They focus on recruiting executives, project specialists, technology experts, and digital marketers. Assured takes time to understand their clients' culture and needs to find candidates that are the best fit. They aim to unite a candidate's skills and ambitions with an environment where they can succeed and drive excellence.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods, often within 11-15 days. Client testimonials praise Duffy for meeting needs, delivering value, and getting candidates fast. They specialize in critical executive roles and have experience across several industries.
The Duffy Group provides executive recruiting and staffing services. They offer a disciplined recruitment process including strategy development, research, promotion, evaluation, and reporting. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has 15+ years of experience in diverse industries. They claim a 95% return customer rate and deliver value by typically costing 15-17% of salary compared to 20-30% for other firms. References highlight how Duffy found qualified candidates quickly and provided counsel that guided hiring decisions.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and focuses on critical positions like C-suite roles. Client testimonials praise their ability to meet needs within budget constraints and provide qualified candidates quickly.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and focuses on critical positions like C-suite roles. Prior clients commented that Duffy found qualified candidates quickly and efficiently within budget constraints.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and focuses on critical positions like C-suite roles. Prior clients commend their efficient process and assistance qualifying candidates. They claim a 95% return customer rate and cost 15-17% of salary on average, lower than typical recruiting fees.
The document summarizes the services provided by The Duffy Group, an executive recruiting firm. The Duffy Group offers a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. They claim to find qualified candidates faster than typical recruiters, often within 11-15 days. Testimonials and details are provided on their experience recruiting for a variety of industries. They aim to help clients attract and retain exceptional talent for critical positions like C-suite roles.
Introduction - Intrepidus Human Resource ConsultingSimon Campbell
Intrepidus Human Resource Consulting provides human resources consulting services to businesses to help inspire improvement. They offer specialized expertise in areas like human resources strategy, industrial relations, recruitment, and business improvement support. Their goal is to comprehensively develop innovative solutions and support lasting change for businesses and their employees.
The Duffy Group provides executive recruiting and staffing services. They offer a disciplined recruitment process including strategy development, research, promotion, evaluation, and reporting. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and leadership roles. Prior clients praise their ability to meet needs within budget constraints by clarifying requirements. They typically cost 15-17% of salary compared to 20-30% for other firms.
Intellnet Global Staffing Solutions provides recruitment and staffing services. It has an experienced team of consultants with expertise in various industries. Intellnet uses a consultative approach and sophisticated technology to identify and recruit top executive talent for its clients. It offers staffing solutions across multiple industries as well as training and development programs. Intellnet aims to be a strategic partner for its clients by helping them focus on their core business while providing quality talent solutions.
The Duffy Group provides executive recruiting and staffing services. They offer a disciplined recruitment process including strategy development, targeted candidate research, position promotion, in-depth candidate evaluation, and a comprehensive final report. Their approach aims to deliver qualified candidates faster than traditional methods at a lower cost. The Duffy Group has over 20 years of experience recruiting for a diverse range of industries. Their clients praise them for meeting needs efficiently and delivering value for recruitment costs.
Natalie Mellin, Global Employer Brand, King
Robert Käck, Global Employer Brand, King
Claudia Tattanelli, Chairman Strategic Board, Universum
Companies achieve a solid talent brand message by first laying the foundation with a strong employee value proposition (EVP). A smart and structured EVP empowers the culture, community and workplace transformation that your employees love to post, tweet and talk about with their friends. Without an EVP, talent brand messaging risks being diluted or scattered.
#FIRMday 2nd Oct 2014 Chris Marsh, Atkins, Developing and employer brand, t...Emma Mirrington
‘Developing an employer brand: the Atkins experience’
The presentation follows the journey taken by Atkins over 2 years from deciding they needed an employer brand, through devising one, launching it and embedding it within the business.
- Why do you need an employer brand?
- How do you define an employer brand?
- How do you activate an employer brand?
- How do you embed an employer brand?
Wray Executive Search is an executive search firm that has successfully provided executive recruiting services for over 40 years, focusing on leadership teams in the restaurant, hospitality, retail, and consumer goods industries. They begin searches by meeting with clients to understand the job requirements and company culture to develop a candidate profile. Wray sources candidates from their extensive network and industry experience. They present top candidates to clients and work until the position is filled. Wray has experience recruiting internationally and for a variety of executive roles. Their clients range from large multinational brands to startups.
#FIRMday London 28/04/16 - Armstrong Craven 'Best Practice Talent PipeliningEmma Mirrington
Teresa Wykes from Armstrong Craven presents 'Best Practice Talent Pipelining' Essential learning for novices or a refresher session for those already doing it. Support for talent teams to handle and coach hiring managers as they are required to socialise with talent and lead their own succession planning. Theory, best practice, what works and doesn't work in this talent strategy approach.
Using a culture of creativity to deliver brilliant customer experiencesKin + Carta Connect
This document discusses using a culture of creativity to deliver brilliant customer experiences. It highlights that the company has over 1,500 technologists, strategists, and creatives working in specialized "tribes" to bring solutions directly to customers. It then outlines five steps to accelerate a company's customer experience: 1) align the organization around a consistent vision, 2) identify pain points to turn into opportunities, 3) agree on metrics and what success means, 4) create a unified view of the customer journey, and 5) plan to pivot to stay ahead of competition.
Boost Middle East Group is a marketing, management and training consultancy established in 2004 with offices in several Middle Eastern countries and partners in the UK. It has three business areas and provides services including business development, medical publishing, training and assessments, and marketing. Its vision is to be the preferred partner for companies seeking to maximize opportunities in their markets. It offers a range of training courses covering topics like customer service, selling skills, finance management, human resources, leadership, banking/finance, public relations, and oil/gas.
Kashvi Consultants provides management consulting services to support businesses through their entire lifecycle from inception to exit. They follow a 4D methodology of discover, dream, design, and deliver to help clients optimize enterprise performance by improving people satisfaction, streamlining processes, enhancing productivity, and optimizing the overall organization. Kashvi focuses on a people-centric approach to consulting and utilizes project management principles. Their services portfolio covers areas like finance, governance, human capital, supply chain, and customers.
This document outlines the company's blueprint for success, which sets out their reasons for growth, vision for the future, critical focus areas, and importance of culture and values. It is used daily to inspire, focus, motivate and guide efforts. The company is proud of past success but excited about future plans, and thanks people for their support in presenting this blueprint written by employees. It highlights core values like quality, passion, and being a great place to work and for customers, as well as growth imperatives and the critical areas of focus needed to achieve the vision.
This document outlines the company's blueprint for success, which sets out their reasons for growth, vision for the future, critical focus areas, and importance of culture and values. It is used daily to inspire, focus, motivate and guide efforts. The blueprint details the company's proud past success and excitement for future plans. It also highlights the company's core values and imperatives that will help achieve the vision of being a great place to work and a great place for customers.
Stanton Chase is a global executive search firm with 71 offices in 45 countries. They focus on finding executive talent for clients through industry-specific practice groups. While large in scale, each local office operates with autonomy, allowing partners to develop strong local relationships and expertise. The firm prioritizes listening to clients to understand their unique needs and delivering candidates with the right skills, experience, and cultural fit.
The document describes FocusCore, a recruitment and business services firm that helps clients focus on their core business by outsourcing non-core functions like recruiting, business setup support, and business process outsourcing. FocusCore has offices across Asia and provides customized solutions tailored to local market conditions. They offer recruiting services across many industries and functional areas with a dedicated process involving strategic consultation, maintaining candidate confidentiality, and partnering with clients.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and focuses on critical positions like C-suite roles. Client testimonials praise their ability to meet needs within budget constraints and provide qualified candidates quickly.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and focuses on critical positions like C-suite roles. Prior clients commented that Duffy found qualified candidates quickly and efficiently within budget constraints.
The document summarizes the services provided by The Duffy Group, a recruiting firm. They offer a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and focuses on critical positions like C-suite roles. Prior clients commend their efficient process and assistance qualifying candidates. They claim a 95% return customer rate and cost 15-17% of salary on average, lower than typical recruiting fees.
The document summarizes the services provided by The Duffy Group, an executive recruiting firm. The Duffy Group offers a disciplined recruitment process with 5 stages: strategy development, recruitment research, position promotion, candidate evaluation, and presentation/report. They claim to find qualified candidates faster than typical recruiters, often within 11-15 days. Testimonials and details are provided on their experience recruiting for a variety of industries. They aim to help clients attract and retain exceptional talent for critical positions like C-suite roles.
Introduction - Intrepidus Human Resource ConsultingSimon Campbell
Intrepidus Human Resource Consulting provides human resources consulting services to businesses to help inspire improvement. They offer specialized expertise in areas like human resources strategy, industrial relations, recruitment, and business improvement support. Their goal is to comprehensively develop innovative solutions and support lasting change for businesses and their employees.
The Duffy Group provides executive recruiting and staffing services. They offer a disciplined recruitment process including strategy development, research, promotion, evaluation, and reporting. Their approach aims to find qualified candidates faster than traditional methods. The Duffy Group has experience recruiting for a variety of industries and leadership roles. Prior clients praise their ability to meet needs within budget constraints by clarifying requirements. They typically cost 15-17% of salary compared to 20-30% for other firms.
Intellnet Global Staffing Solutions provides recruitment and staffing services. It has an experienced team of consultants with expertise in various industries. Intellnet uses a consultative approach and sophisticated technology to identify and recruit top executive talent for its clients. It offers staffing solutions across multiple industries as well as training and development programs. Intellnet aims to be a strategic partner for its clients by helping them focus on their core business while providing quality talent solutions.
The Duffy Group provides executive recruiting and staffing services. They offer a disciplined recruitment process including strategy development, targeted candidate research, position promotion, in-depth candidate evaluation, and a comprehensive final report. Their approach aims to deliver qualified candidates faster than traditional methods at a lower cost. The Duffy Group has over 20 years of experience recruiting for a diverse range of industries. Their clients praise them for meeting needs efficiently and delivering value for recruitment costs.
Natalie Mellin, Global Employer Brand, King
Robert Käck, Global Employer Brand, King
Claudia Tattanelli, Chairman Strategic Board, Universum
Companies achieve a solid talent brand message by first laying the foundation with a strong employee value proposition (EVP). A smart and structured EVP empowers the culture, community and workplace transformation that your employees love to post, tweet and talk about with their friends. Without an EVP, talent brand messaging risks being diluted or scattered.
#FIRMday 2nd Oct 2014 Chris Marsh, Atkins, Developing and employer brand, t...Emma Mirrington
‘Developing an employer brand: the Atkins experience’
The presentation follows the journey taken by Atkins over 2 years from deciding they needed an employer brand, through devising one, launching it and embedding it within the business.
- Why do you need an employer brand?
- How do you define an employer brand?
- How do you activate an employer brand?
- How do you embed an employer brand?
Wray Executive Search is an executive search firm that has successfully provided executive recruiting services for over 40 years, focusing on leadership teams in the restaurant, hospitality, retail, and consumer goods industries. They begin searches by meeting with clients to understand the job requirements and company culture to develop a candidate profile. Wray sources candidates from their extensive network and industry experience. They present top candidates to clients and work until the position is filled. Wray has experience recruiting internationally and for a variety of executive roles. Their clients range from large multinational brands to startups.
#FIRMday London 28/04/16 - Armstrong Craven 'Best Practice Talent PipeliningEmma Mirrington
Teresa Wykes from Armstrong Craven presents 'Best Practice Talent Pipelining' Essential learning for novices or a refresher session for those already doing it. Support for talent teams to handle and coach hiring managers as they are required to socialise with talent and lead their own succession planning. Theory, best practice, what works and doesn't work in this talent strategy approach.
Using a culture of creativity to deliver brilliant customer experiencesKin + Carta Connect
This document discusses using a culture of creativity to deliver brilliant customer experiences. It highlights that the company has over 1,500 technologists, strategists, and creatives working in specialized "tribes" to bring solutions directly to customers. It then outlines five steps to accelerate a company's customer experience: 1) align the organization around a consistent vision, 2) identify pain points to turn into opportunities, 3) agree on metrics and what success means, 4) create a unified view of the customer journey, and 5) plan to pivot to stay ahead of competition.
Boost Middle East Group is a marketing, management and training consultancy established in 2004 with offices in several Middle Eastern countries and partners in the UK. It has three business areas and provides services including business development, medical publishing, training and assessments, and marketing. Its vision is to be the preferred partner for companies seeking to maximize opportunities in their markets. It offers a range of training courses covering topics like customer service, selling skills, finance management, human resources, leadership, banking/finance, public relations, and oil/gas.
Kashvi Consultants provides management consulting services to support businesses through their entire lifecycle from inception to exit. They follow a 4D methodology of discover, dream, design, and deliver to help clients optimize enterprise performance by improving people satisfaction, streamlining processes, enhancing productivity, and optimizing the overall organization. Kashvi focuses on a people-centric approach to consulting and utilizes project management principles. Their services portfolio covers areas like finance, governance, human capital, supply chain, and customers.
This document outlines the company's blueprint for success, which sets out their reasons for growth, vision for the future, critical focus areas, and importance of culture and values. It is used daily to inspire, focus, motivate and guide efforts. The company is proud of past success but excited about future plans, and thanks people for their support in presenting this blueprint written by employees. It highlights core values like quality, passion, and being a great place to work and for customers, as well as growth imperatives and the critical areas of focus needed to achieve the vision.
This document outlines the company's blueprint for success, which sets out their reasons for growth, vision for the future, critical focus areas, and importance of culture and values. It is used daily to inspire, focus, motivate and guide efforts. The blueprint details the company's proud past success and excitement for future plans. It also highlights the company's core values and imperatives that will help achieve the vision of being a great place to work and a great place for customers.
Stanton Chase is a global executive search firm with 71 offices in 45 countries. They focus on finding executive talent for clients through industry-specific practice groups. While large in scale, each local office operates with autonomy, allowing partners to develop strong local relationships and expertise. The firm prioritizes listening to clients to understand their unique needs and delivering candidates with the right skills, experience, and cultural fit.
The document describes FocusCore, a recruitment and business services firm that helps clients focus on their core business by outsourcing non-core functions like recruiting, business setup support, and business process outsourcing. FocusCore has offices across Asia and provides customized solutions tailored to local market conditions. They offer recruiting services across many industries and functional areas with a dedicated process involving strategic consultation, maintaining candidate confidentiality, and partnering with clients.
FocusCore is a recruitment and business services firm that helps international companies focus on their core business by outsourcing non-core functions like recruiting, business setup, and business process outsourcing to FocusCore offices across Asia. FocusCore provides customized solutions by taking the time to understand each client's unique needs and offers services in recruiting, interim staffing, consulting and other business support areas with a focus on results.
Global Talent Corner is a trusted partner for providing cost effective HR solutions to Organizations worldwide.
Global Talent Corner offers Executive Search, HR Outsourcing and HR Consulting services across all major industry verticals.
At Global Talent Corner our prime objective is to add value to the clients business by offering customized solutions for specific needs of our clients and designing and delivering most effective search and consulting solutions to provide our clients a competitive edge in their core areas of business.
This document provides tips for creating an effective employment brand. It discusses that an employment brand shapes how candidates view an organization and helps communicate its culture and values. It emphasizes gathering insights from stakeholders to understand the organization's mission, vision, and personality in order to attract and retain top talent. The document outlines the key elements involved in developing an employment brand strategy, activating the brand through various touchpoints, and measuring its effectiveness.
International recruiter....Company ProfileLion SAHOO
International Recruiters (formerly ITM Consultancy Services) an ISO 9001:2008 & 27001:2005 Certified company in business of executive search and consulting firm established in 2000. We take pride in our decade’s history of excellence, and continue to adhere to our time-proven principles of information insight, and integrity as we serve clients across the Globe and industry-leading clients and the top-quality candidates they look for. We are based in the business center of Chennai and have our network of associate offices In Singapore .
We have achieved this through extensive experience of placing candidates at all levels ranging from entry level through to Heads of Division and onto MD, CEO , CFO, COO ,CIO, CMO , CRO ,GM , President , Head HR / Board members. We deliver this service on a contingent and retained search basis across temporary, contract and permanent engagements.
Industry and functional group expertise includes:
Accounting & Finance
Advertising & Marketing
Aerospace & Defense
Banking
Construction/Real Estate
Consumer Products (Both Foods and Non Foods)
Hospitality
Human Resources
Insurance
Legal
Manufacturing/Engineering /
Supply Chain & Logistics
Medical Device/Biotech/Pharmaceutical
Military Transition
Technology
Further details Contact
International Recruiter
An ISO 9001:2008 & 27001:2005 Certified Company
(Recruiter expertise in senior and middle management]
Phone: 0091 44 43579757 ,
Mobile: 0091 917 666 6693 /0091 938 000 6759
Email: sahoo@internationalrecruiter.org
Skype: itmconsultancy
Gtalk: itmconsultancy
Website: http://www.internationalrecruiter.org
The Corner Office was founded in 2006 by former executives from companies like Microsoft and IBM to provide a higher quality executive search experience for both clients and candidates. They bring the perspective of hiring managers and job seekers to create a differentiated search process focused on quality, agility and experience. The Corner Office team has over 50 years of combined experience in leadership roles. They partner with global and Indian brands to facilitate senior management hiring and provide customized recruitment and advisory services.
Job Hub is a manpower solutions firm established in 2008 in Chandigarh, India that provides recruitment, training, corporate gifting, career counseling, and employment event organization services. It has experience in industries such as hospitality, aviation, IT, banking/finance, and healthcare. The company aims to understand clients' needs and source qualified candidates through a database of professionals it has evaluated. It also provides training programs and helps candidates learn and develop careers. Job Hub works with over 50 major corporate clients in India and internationally.
HR Driving the Business of the BusinessAnil Saxena
This is a presentation built around a session I lead. The purpose of this session is to support the movement that HR is a unique position to be a primal force in driving organizational performance:
o Increasing Market-share
o Driving customer loyalty
o Enabling positive public perception
o and so much more
“The senior HR executive [needs to be] a business person first and an HR leader second. They need to decipher and deliver.” - Claude Balthazard and Susan Robinson
Senior HR leaders drive and create the nexus of the where the business and the only resource that appreciates meet, its people.
But how does that happen? How does all of HR become an integral tool to drive overall organizational performance in measures that matter to business leaders - increased revenue, increased sales per customer, lower customer acquisition costs, and all the other measures that senior leaders make decisions based upon?
By leading the effort to become a Culture of Performance.
HCL Technologies has adopted an "Employees First" philosophy that places the needs of employees above customers. They believe empowering and engaging employees is critical for success. The philosophy focuses on treating employees like partners and empowering them to deliver value for customers. HCL has implemented programs like open feedback for managers, employee-led councils, and leadership training to create a culture of transparency, accountability and employee empowerment. This approach has resulted in significant growth for HCL and improved customer satisfaction, with revenue tripling and market share growing 20% annually over five years.
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Prescriptive analytics BA4206 Anna University PPTFreelance
Business analysis - Prescriptive analytics Introduction to Prescriptive analytics
Prescriptive Modeling
Non Linear Optimization
Demonstrating Business Performance Improvement
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Stone Art Hub
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Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
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How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
in the American Kennel Club's annual survey of the country's most
popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
2. Agenda
• Virgin Atlantic
• Attracting Great People
• HR in a Regulated Industry
• Engaging People in Tough Times
• Managing the People aspect of Change
• HR to Drive Business Decisions
• Questions
3.
4. Virgin Atlantic
• Founded by Sir Richard Branson in 1984
• First flight from Gatwick to Newark, USA
• 38 Aircraft - Boeing 747 and Airbus A340
• 29 long haul destinations
• Upper Class, Premium Economy and Economy
• Singapore Airlines own 49% stake
8. Power of the Brand
• No.1 most admired brand in the UK (HPI)
• No.1 brand to represent Britain in the future (Marketing Week)
• No.1 best company to work for, UK (Marketing Week)
• No.1 coolest travel brand in the UK (CoolBrands)
• No.5 best customer service provider in the UK (National Consumer Council)
• 4th best marketed brand in the world (Forbes)
• 11th most innovative company in the world (Boston Consulting Group)
9. Business Challenges
• Over capacity on core routes
• High and fluctuating fuel prices
• Global recession affecting customer confidence
• Being a player in future industry consolidation
• Long term sustainability of aviation
• Little or no growth
15. Attracting Great People
• Be clear about who you want
– Common sense before intellect
– People skills before technical skills
– Someone you’d want to work with
• Set the bar really high;
– Tell people about the real job
– And recruit for the next job
• Everyone is a Talent Spotter; let your people pick the team
17. …..and off to a Flying Start
• Start before they Start
• Importance of the brand
• Set the Bar High….again!
• Customer Service
• Brilliant Basics and Magic Touches
• The Big Welcome
23. “For us, our employees matter most. It just seems
common sense to me that, if you start off with a
happy, well-motivated workforce, you’re much
more likely to have happy customers. And in due
course the resulting profits will make your
shareholders happy.”
Sir Richard Branson
24. People, Service and Profit
Profit
Employee Customer Customer
Value &
Engagement Satisfaction Loyalty
Growth
People ….. and ….. and we’re
love to deliver able to grow
Work at Brilliant a profitable
the
…..People stick basics, Magic ….. So our airline
airline
around and touches customers
put in the love to fly
effort when it
Virgin
matters
Atlantic
25. Identify your drivers of engagement
“Our Manifesto is to grow a profitable airline where people
love to fly and where people love to work.”
Think Feel
Drivers Performance
Act
26. Opportunities to improve
BRILLIANT BASICS - keep working on service consistency
• Understand the problems you face in your work so we sort them together
• Provide you with the tools and training to do the job so you can shine
• Let you know what your customers are saying so you can respond
RESPECT – your ideas and talent
• Involve you in work decisions, listen to you ideas and act wherever possible
• Give you regular feedback on how you are doing and develop you to be the
best you can be
• Encourage career development and transparent & fair progression
WORK TOGETHER – to be more efficient and have fun!
• Strengthen the cooperation between departments and divisions
35. Change Enablement
•Change Enablement is the process for preparing an
organisation and its people for the implementation of
a new capability
• Change Enablement work typically addresses several
business issues
• Some of the project activities include
- Aligning roles, jobs and teams
- Developing & delivering training and performance
support
- Planning & developing communications
- Measuring and coaching the business in change
readiness, sponsorship, and governance activities
37. HR role in business planning
• Facilitate strategic and operational planning
• Identify capabilities to succeed
• Plan how to deliver capabilities
• Drive for efficiency & effectiveness
• Ensure business equipped to manage change
• Right policies and processes
• Past and future perspective
Editor's Notes
It’s been an amazing journey and climb from pretty humble beginnings One Aircraft, one route, 6 month anticipated life span, a bunch of BA retirees and a brace of pretty girls. 27 years on, 35 Wide Body Aircraft, 30 routes, 4m pax, 2bn t/o and 5000 pretty girls! How? No magic pill, 1000’s of things, no hope of covering all today
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
DRIVE THROUGH PHOTO We were already offering our customers a free limo pick up at either end of their journey. But we improved the experience by creating a drive through “check-in facility”, where a customer could be checked in and be relieved of their bags without leaving their vehicle.
CLUBHOUSE Customer told us that waiting in airports was pants. So we put in some serious thought as to what we’d like to do if we had an hour of free time. As a result we created Clubhouses rather than Airport Lounges : These clubhouses have shoeshine, hair cut, manicure, massage, spa pools, bars with cocktail bar men, games to play, demo technology for you to try, quiet zones for a nap, you can even top up your tan in our spray booths.
INFLIGHT ENTERTAINMENT Because customers told us that keeping themselves and their kids amused for up to thirteen hours was hard… So we were the first with personal in-flight entertainment for all passengers, the latest systems now offering full video on demand so you pause the movie and go to the loo.
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Having a clear, consistent, communicated strategy is important Our Manifesto Loose/Tight management style
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Let’s talk about one of the big enablers Somewhere early in his business career Richard recognised that he needed like minded people to deliver excellent customer service. People to whom service …..our definition of service…..is an intrinsic part of their character or makeup. Over time we have made finding these people a bit of a black art.
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
DRIVE THROUGH PHOTO We were already offering our customers a free limo pick up at either end of their journey. But we improved the experience by creating a drive through “check-in facility”, where a customer could be checked in and be relieved of their bags without leaving their vehicle.
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
NAKED AIRCRAFT The ad is designed to stand out from the crowd … we want to get those young engineers saying “now that’s the type of company I want to work for” Don’t be lazy This approach is successful, each year we get over 90,000 enquiries and 35,000 applications and we take about 1500. Therefore it’s easy to be choosy. Being clear about whom you want and going to great lengths to attract the right types are only two parts of “people” element of a service culture. What we do with them once they are on board is just as important. Let me see a show of hands … . How many of you here today are seated next to your customers ??? OK….if you are not with your customers…. Who is? Hopefully, your people are - right ?? In any business, you can never fully pre-conceive all of the situations your people will face … in our business its even more difficult because these situations often occur at 39,000ft in far away places. These situations can be so diverse that it is impossible to imagine a rule book that would work. So we discovered early in our history that it wasn’t worth trying.
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
RED GIRL IN TERMINAL Unfortunately, leaders like Richard can’t be everywhere at once. So having other “champions” or role models to provide service leadership when the boss isn’t there is really important too. Leadership at a particular moment can shown by anyone, at any level . So we want a culture that inspires people to step up. Celebrating and holding up people who display the right behaviour like Captain Burgess did in Gander does help set the standard for others to follow. This really helps keep the momentum going and takes the strain off the guys at the top.
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
NAKED AIRCRAFT The ad is designed to stand out from the crowd … we want to get those young engineers saying “now that’s the type of company I want to work for” Don’t be lazy This approach is successful, each year we get over 90,000 enquiries and 35,000 applications and we take about 1500. Therefore it’s easy to be choosy. Being clear about whom you want and going to great lengths to attract the right types are only two parts of “people” element of a service culture. What we do with them once they are on board is just as important. Let me see a show of hands … . How many of you here today are seated next to your customers ??? OK….if you are not with your customers…. Who is? Hopefully, your people are - right ?? In any business, you can never fully pre-conceive all of the situations your people will face … in our business its even more difficult because these situations often occur at 39,000ft in far away places. These situations can be so diverse that it is impossible to imagine a rule book that would work. So we discovered early in our history that it wasn’t worth trying.
NAKED AIRCRAFT The ad is designed to stand out from the crowd … we want to get those young engineers saying “now that’s the type of company I want to work for” Don’t be lazy This approach is successful, each year we get over 90,000 enquiries and 35,000 applications and we take about 1500. Therefore it’s easy to be choosy. Being clear about whom you want and going to great lengths to attract the right types are only two parts of “people” element of a service culture. What we do with them once they are on board is just as important. Let me see a show of hands … . How many of you here today are seated next to your customers ??? OK….if you are not with your customers…. Who is? Hopefully, your people are - right ?? In any business, you can never fully pre-conceive all of the situations your people will face … in our business its even more difficult because these situations often occur at 39,000ft in far away places. These situations can be so diverse that it is impossible to imagine a rule book that would work. So we discovered early in our history that it wasn’t worth trying.
RED GIRL IN TERMINAL Unfortunately, leaders like Richard can’t be everywhere at once. So having other “champions” or role models to provide service leadership when the boss isn’t there is really important too. Leadership at a particular moment can shown by anyone, at any level . So we want a culture that inspires people to step up. Celebrating and holding up people who display the right behaviour like Captain Burgess did in Gander does help set the standard for others to follow. This really helps keep the momentum going and takes the strain off the guys at the top.
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
Frankly in 45 odd minutes we will only scratch the surface of what it really takes so I’m just going to concentrate on the four things I’ve seen at Virgin Atlantic that I think creates the right environment to win loyalty. A Clear Business Strategy Having the Right People Relentlessly Innovating Having the right leadership
It’s been an amazing journey and climb from pretty humble beginnings One Aircraft, one route, 6 month anticipated life span, a bunch of BA retirees and a brace of pretty girls. 27 years on, 35 Wide Body Aircraft, 30 routes, 4m pax, 2bn t/o and 5000 pretty girls! How? No magic pill, 1000’s of things, no hope of covering all today