Robin T. Tiger has over 30 years of experience in gaming, bingo, and case management. She has held various management roles such as General Manager and Assistant Gaming Manager at casinos and bingo halls in Oklahoma. She also has experience as a Case Manager providing social services and assessing client needs. Tiger has a Bachelor's degree in Social Work and Psychology and is a disabled veteran.

1. Robin T. Tiger
Member, Muscogee Nation of Oklahoma #33191
9316 South 90th
East Ave Tulsa, OK 74133
Cell:575.693.1759 Email: cosmicndn@yahoo.com
Summary of Qualifications
 Ten(10) years’ experienceingaming.
 Eight(8) years’ experience inBingo –the largestwith1,600 seatsat Cherokee NationBingo
Outpost.
 Customerrelationsadvocate
 Program developmentandmaintenance
 Strongmanagementskills
 Experiencedschedulingandinterview skills
 Case Manager II State Certification
 Publicspeakingandpresenting
 ComputerskillsincludingMSOffice
 DisabledVeteran –10% service relateddisability
EmploymentHistory
TwinArrowEntertainmentCenter,Clovis,NM March 2015 – Jan 2016
Bingo/CasinoGaming Consultant
120 slots,250-seat Bingo
 Responsible forcreationof the bingoandgamingfloor
 Assessedneedstailoringresourcesforthe client
 Establishedcompliance procedures
 Createdcomplete bingo programs
 Createdhiringcriteriaforbingoandgamingemployees
AdvancedTherapyAssociates,OklahomaCity,OK May 2014 - Feb 2015
Case Manager II
• Responsible forassessmentinterviews.
• Assessedneedstailoringresourcesforthe client
• Usedempathyand interpersonal skills
• Utilizedleadershipandcoachingskills
• Case Management
AmeriCorps, OklahomaCity,OK Aug 2011 - May 2012
InternedatThe EmploymentandEducationMinistry (TEEM)
Case Manager
• Responsible forassessment interviews.
• Assessedneeds tailoringresourcesforthe client
• Usedempathyand interpersonal skills
• Assistedclientsinthe Clothesclosetforcorrectclothingforjobsearch/interviews
• Utilizedleadershipandcoachingskills
• Case Management

2. SalvationArmyHomelessShelter,Norman,OK March 2011 - Dec 2011
ShelterMonitor
 Responsible forintake interviewsforthe homelessincludingrequireddocumentation, providing
overnightshelter,showers,mealsandsocial services.
 Assessedneeds
 Usedempathyand interpersonal skills
 Implemented InventoryControl
 Utilized FoodHandlingandDistributionskills
 Case Management
Universityof Oklahoma,Norman,OK Aug 2010 – May 2014
Full-time Student
Self-Employed, OklahomaCity,OK Nov 2004 – Aug 2010
Consultant– Casino & Bingo
ThlopthloccoCasino(now GoldenPonyCasino),Okemah,OK May 2003 – Nov 2004
General Manager
250 slots
Responsible forthe 24/7 general operationsof the gamingbusinesswhichwasanindependentincome
for the ThlopthloccoTribe of Oklahoma.
 Managed 50+ employees
 Evaluatedandincreasedprofitability
 Implementednew customerservices
 Managed marketingandpromotions programs
7 ClansCasino(nowParadise Casino),RedRock,OK Oct 2002 - March 2003
InterimGeneral Manager
700 slots, 300-seat Bingo
 ServedasGeneral Manager duringtribe’spolitical change
 Managed over100 employees
 Evaluatedandincreasedprofitability
 Implementednew customerservices
 Managed marketingandpromotionsprograms
Cheyenne andArapahoTribes/LuckyStarEntertainment Center,Concho,OK Feb1999 – Sept 1999
BusinessManager
MultimediaGames,OklahomaCity,OK Oct 1996 – Feb1999
Director and Producer MegaBingoShow
We had a studio in Lucky Star Concho. We were an on air bingo game that aired 3 times a day. It was a
satellite program to Native American bingo halls across America. Although the program was for
Reservation bingo halls only we had one exception - The Holy Family Catholic Church in Washington DC.
 Responsible fornationallytelevisedgame show
 Managed rotatingschedule of talentandcameracrew
 Managed broadcastschedule andgamingdocumentation
 Taught customerproductknowledgetoall employees

3. Cherokee NationBingoOutpost,Catoosa,OK Jan 1995 – Sept 1996
Assistant GamingManager – Bingo
1600-seat Bingo
 Responsible forthe bingooperationseitheropeningorclosingdependingonmyshift
 Responsible forall functionsof the bingofloorincludingcallers,floorclerks,inventoryclerks,
admissionclerks,paymasterandthe MoneyRoom
 Managed the schedulesof all bingoemployees
 Managed marketingandpromotionsprogramsasdirectedbythe GamingManager
Cheyenne andArapahoTribes/LuckyStarEntertainment Center,Concho,OK Sept 1992 – Jan 1995
Bingo Floor Manager (Lucky Star Entertainment Center), Feb1994 – Jan 1995
1,200 Bingo Seats
 Responsible forthe bingooperationsopeningand closing
 Responsible forall functionsof the bingofloorincludingcallers,floorclerks,inventoryclerksand
admissionclerks
 Managed the schedulesof all bingoemployees
 Managed marketingandpromotionsprogramsasdirectedbythe General Manager
ChildCare Coordinator (Cheyenne andArapaho Tribes),Sept 1992 – Feb 1994
 Case Management
 Managed the childcare program
 Createdpaperwork andformsforthe program
 Assessedthe clientele
 Conducted fieldinspectionof childcare centers
 Certified qualifyingchildcare centers
 Made presentationsatcommunity meetings topromote the program
Education
Bachelors of Social Work (BSW)
UniversityofOklahoma, Norman,OK
 TrainedinGeneral Practice
 Practicum– TEEM, The Educationand EmploymentMinistry
Bachelors of Arts, Psychology
UniversityofOklahoma, Norman,OK
 TrainedinMotivational Interviewing
 Case Management
MilitaryExperience
1987 - 1990 - 2ND
Lt. Infantry – ArmyNational Guard
1977 - 1982- Sgt. – UnitedStatesAirForce