HighWire Next Gen: Collection 
Management and Extending 
Publisher Reach into the 
Researchers’ Workflows 
Tara Robenalt, 
VP Workflow Solutions 
HighWire 
NISO Virtual Conference: Using the Web as an E-Content 
Distribution Platform: Challenges and Opportunities 
October 21, 2014
HighWire Overview 
Publishers 140+ 
Total Publications currently online 3500+ 
Journals/other 1746+ 
Books Online 1800+ 
Article Count 7,100,000 
Issues Published Online daily 83 
Ahead-of-print articles daily 500+ 
Mobile sites 1275+ 
Free full text articles: 2,300,000 
Search Requests Daily 1,000,000 
Abstracts viewed per month 101,000,000 
Downloads per month 88,000,000 
Unique visitors per month 54,000,000 
New content alerts per month 12,000,000 
Registered Bench>Press Users 700,000 
Bench>Press submissions per year 135,000 
Data Storage (terabytes) 100 
Publication year of oldest content 1665 
3 
HighWire | Confidential and Proprietary
In this session… 
▪ Collections @ HighWire 
▪ Connecting to publishers to individuals— 
extending publisher reach into the researcher 
workflow 
HighWire Press -- CONFIDENTIAL 10/22/2014 3
Many types of collection in publishing 
Journals 
Issues 
TOCs 
By Format (books, 
articles, images) 
Search Alerts 
By topic 
By author 
By date range 
By issue 
By society 
org structure 
And more… 
HighWire Press -- CONFIDENTIAL 10/22/2014 4
Some are lasting collections…assign 
content to collection when published 
▪ Cardiology 
▪ Cells 
▪ Architecture 
What about post-publication grouping? 
HighWire Press -- CONFIDENTIAL 10/22/2014 5
Some collections are timely…and need 
to be distributed quickly! 
HighWire Press -- CONFIDENTIAL 10/22/2014 6
▪Collections Overview 
HighWire | 
Confidential and 
Proprietary 
7
HighWire | 
Confidential and 
Proprietary 
8
Why ad-hoc collections? 
▪ Provide a rapid response to trending news or 
current events 
▪ Quickly create on the fly collections for events 
like conferences or meetings 
▪ Focus collections around high profile authors or 
research areas 
▪ Use keywords to enhance discoverability for 
critical focus areas 
▪ Easy to market collection pages with email or 
links from other pages 
9 
HighWire | Confidential and Proprietary
Example of an auto-generated landing 
page (with ad) 
10
Next Gen Collections @ HighWire… 
▪ Collections should be able to… 
▪ contain content ACROSS publications 
▪ contain content ACROSS multiple formats 
(articles, book chapters, images) 
▪ be built AFTER publication, quickly! 
▪ distribute to sites immediately (indexed in search, auto-generated 
landing page) 
▪Who should be able to create collections? 
▪ Publishers 
▪ Readers? Authors? 
▪ Advertisers? 
HighWire Press -- CONFIDENTIAL 10/22/2014 11
What about readers creating (and sharing) 
their own collections of content? 
HighWire Press -- CONFIDENTIAL 10/22/2014 12
Launched in Beta….September 2014 
HighWire Press -- CONFIDENTIAL 10/22/2014 13
Launched in Beta….September 2014 
Where scholars can collect, organize, and share 
the scholarly content they are most interested in 
HighWire Press -- CONFIDENTIAL 10/22/2014 14
Launched in Beta….September 2014 
Where scholars can collect, organize, and share 
the scholarly content they are most interested in 
…Where publishers can distribute their collections 
to be followed by Stackly members 
HighWire Press -- CONFIDENTIAL 10/22/2014 15
Next Gen topic #2: 
Connecting to the 
Individual! 
HighWire Press -- CONFIDENTIAL 10/22/2014 16
Individuals are making more buying decisions 
than ever before! 
Popularity of 
PDA 
Increase in 
number of 
publications 
OA-Author pays 
Libraries collect 
extensive 
usage data 
HighWire | Confidential and Proprietary 17
Readers find your content. Then what? 
HighWire | Confidential and Proprietary 18
Readers find your content. Then what? 
HighWire | Confidential and Proprietary 19
Readers find your content. Then what? 
HighWire | Confidential and Proprietary 20
Readers find your content. Then what? 
HighWire | Confidential and Proprietary 21
Readers find your content. Then what? 
(they leave) 
HighWire | Confidential and Proprietary 22
Integrate sites into a larger research 
workflow 
23 
Publisher sites +
Nextgen: Embrace reader tools that 
connect publishers to the readers 
▪ A site alone is not pervasive in the reader workflow 
▪ Stackly is a tool that adds value for both publishers 
and researchers 
▪ Build tools to help readers do more of their work on 
publisher sites 
▪ Make it easy for readers to share and collaborate 
▪ Provide visibility of user behavior through reports 
Bring the tools to the content. 
Bring the content to the tools. 
HighWire | Confidential 24 and Proprietary
Researcher adds bookmark to browser 
HighWire | Confidential and Proprietary 25
Easily collect and track content from any 
publisher websites (not just HighWire sites) 
HighWire | Confidential and Proprietary 26
Easily collect and track content from any 
publisher websites (not just HighWire sites) 
HighWire | Confidential and Proprietary 27
Easily collect and track content from any 
publisher websites (not just HighWire sites) 
HighWire | Confidential and Proprietary 28
Public Stacks: Publishers and Stackly 
members contribute collections to follow
Capture the content engagement cycle 
HighWire | Confidential and Proprietary 30
Stackly: Captures the Conversations: 
Interactions and impact 
HighWire | Confidential and Proprietary 31
Nextgen @ HighWire Summary 
▪ Collections 
▪ Breaking down silos! Make any combo of articles and books 
▪ Post-publish collection building for timely events 
▪ Quick distribution to site (indexed + landing page) and Stackly 
▪ Extend reach further into research workflow 
▪ Provide end user tools that benefit publisher and researcher 
▪ Give publishers visibility to user behavior around content through 
reports 
▪ Distribution channels for collections beyond publication sites 
▪ Creating conversations around content! 
▪ Provide visibility to publisher about user behavior and demographics 
behavior data and demographics through reports 
HighWire Press -- CONFIDENTIAL 10/22/2014 32
Thank you! 
Tara Robenalt, VP Workflow Solutions  robenalt@highwire.org

HighWire Next Gen: Collection Management and Extending Publisher Reach into the Researcher's Workflow

  • 1.
    HighWire Next Gen:Collection Management and Extending Publisher Reach into the Researchers’ Workflows Tara Robenalt, VP Workflow Solutions HighWire NISO Virtual Conference: Using the Web as an E-Content Distribution Platform: Challenges and Opportunities October 21, 2014
  • 2.
    HighWire Overview Publishers140+ Total Publications currently online 3500+ Journals/other 1746+ Books Online 1800+ Article Count 7,100,000 Issues Published Online daily 83 Ahead-of-print articles daily 500+ Mobile sites 1275+ Free full text articles: 2,300,000 Search Requests Daily 1,000,000 Abstracts viewed per month 101,000,000 Downloads per month 88,000,000 Unique visitors per month 54,000,000 New content alerts per month 12,000,000 Registered Bench>Press Users 700,000 Bench>Press submissions per year 135,000 Data Storage (terabytes) 100 Publication year of oldest content 1665 3 HighWire | Confidential and Proprietary
  • 3.
    In this session… ▪ Collections @ HighWire ▪ Connecting to publishers to individuals— extending publisher reach into the researcher workflow HighWire Press -- CONFIDENTIAL 10/22/2014 3
  • 4.
    Many types ofcollection in publishing Journals Issues TOCs By Format (books, articles, images) Search Alerts By topic By author By date range By issue By society org structure And more… HighWire Press -- CONFIDENTIAL 10/22/2014 4
  • 5.
    Some are lastingcollections…assign content to collection when published ▪ Cardiology ▪ Cells ▪ Architecture What about post-publication grouping? HighWire Press -- CONFIDENTIAL 10/22/2014 5
  • 6.
    Some collections aretimely…and need to be distributed quickly! HighWire Press -- CONFIDENTIAL 10/22/2014 6
  • 7.
    ▪Collections Overview HighWire| Confidential and Proprietary 7
  • 8.
    HighWire | Confidentialand Proprietary 8
  • 9.
    Why ad-hoc collections? ▪ Provide a rapid response to trending news or current events ▪ Quickly create on the fly collections for events like conferences or meetings ▪ Focus collections around high profile authors or research areas ▪ Use keywords to enhance discoverability for critical focus areas ▪ Easy to market collection pages with email or links from other pages 9 HighWire | Confidential and Proprietary
  • 10.
    Example of anauto-generated landing page (with ad) 10
  • 11.
    Next Gen Collections@ HighWire… ▪ Collections should be able to… ▪ contain content ACROSS publications ▪ contain content ACROSS multiple formats (articles, book chapters, images) ▪ be built AFTER publication, quickly! ▪ distribute to sites immediately (indexed in search, auto-generated landing page) ▪Who should be able to create collections? ▪ Publishers ▪ Readers? Authors? ▪ Advertisers? HighWire Press -- CONFIDENTIAL 10/22/2014 11
  • 12.
    What about readerscreating (and sharing) their own collections of content? HighWire Press -- CONFIDENTIAL 10/22/2014 12
  • 13.
    Launched in Beta….September2014 HighWire Press -- CONFIDENTIAL 10/22/2014 13
  • 14.
    Launched in Beta….September2014 Where scholars can collect, organize, and share the scholarly content they are most interested in HighWire Press -- CONFIDENTIAL 10/22/2014 14
  • 15.
    Launched in Beta….September2014 Where scholars can collect, organize, and share the scholarly content they are most interested in …Where publishers can distribute their collections to be followed by Stackly members HighWire Press -- CONFIDENTIAL 10/22/2014 15
  • 16.
    Next Gen topic#2: Connecting to the Individual! HighWire Press -- CONFIDENTIAL 10/22/2014 16
  • 17.
    Individuals are makingmore buying decisions than ever before! Popularity of PDA Increase in number of publications OA-Author pays Libraries collect extensive usage data HighWire | Confidential and Proprietary 17
  • 18.
    Readers find yourcontent. Then what? HighWire | Confidential and Proprietary 18
  • 19.
    Readers find yourcontent. Then what? HighWire | Confidential and Proprietary 19
  • 20.
    Readers find yourcontent. Then what? HighWire | Confidential and Proprietary 20
  • 21.
    Readers find yourcontent. Then what? HighWire | Confidential and Proprietary 21
  • 22.
    Readers find yourcontent. Then what? (they leave) HighWire | Confidential and Proprietary 22
  • 23.
    Integrate sites intoa larger research workflow 23 Publisher sites +
  • 24.
    Nextgen: Embrace readertools that connect publishers to the readers ▪ A site alone is not pervasive in the reader workflow ▪ Stackly is a tool that adds value for both publishers and researchers ▪ Build tools to help readers do more of their work on publisher sites ▪ Make it easy for readers to share and collaborate ▪ Provide visibility of user behavior through reports Bring the tools to the content. Bring the content to the tools. HighWire | Confidential 24 and Proprietary
  • 25.
    Researcher adds bookmarkto browser HighWire | Confidential and Proprietary 25
  • 26.
    Easily collect andtrack content from any publisher websites (not just HighWire sites) HighWire | Confidential and Proprietary 26
  • 27.
    Easily collect andtrack content from any publisher websites (not just HighWire sites) HighWire | Confidential and Proprietary 27
  • 28.
    Easily collect andtrack content from any publisher websites (not just HighWire sites) HighWire | Confidential and Proprietary 28
  • 29.
    Public Stacks: Publishersand Stackly members contribute collections to follow
  • 30.
    Capture the contentengagement cycle HighWire | Confidential and Proprietary 30
  • 31.
    Stackly: Captures theConversations: Interactions and impact HighWire | Confidential and Proprietary 31
  • 32.
    Nextgen @ HighWireSummary ▪ Collections ▪ Breaking down silos! Make any combo of articles and books ▪ Post-publish collection building for timely events ▪ Quick distribution to site (indexed + landing page) and Stackly ▪ Extend reach further into research workflow ▪ Provide end user tools that benefit publisher and researcher ▪ Give publishers visibility to user behavior around content through reports ▪ Distribution channels for collections beyond publication sites ▪ Creating conversations around content! ▪ Provide visibility to publisher about user behavior and demographics behavior data and demographics through reports HighWire Press -- CONFIDENTIAL 10/22/2014 32
  • 33.
    Thank you! TaraRobenalt, VP Workflow Solutions  robenalt@highwire.org

Editor's Notes

  • #3 Across all disciplines, publishers (commercial, academic, societies), and business models (subscription and open access)
  • #18 By analyzing publisher data over the past year, we have deduced that buying power is shifting from the institution to the individual (patrons, readers, authors). Indicators: Popularity of Patron Driven Acquisition: Vendors are increasingly pushing PDA to Librarians. Librarians can upsell this feature to individuals, which makes patrons the buying decision maker. Increase in the number of publications: We have also observed that the number of publications are increasing at a faster rate than library budgets. This means there is more opportunity for readers to buy content, even if they are associated with an institution. This is an upsell opportunity! OA-Author pays: There is a 15% increase of open access journals in 2013. 50% of the articles are author pays. In this model, the author is the paying customer. Libraries collect extensive data on individual researchers: Analytics tools are getting much better, so libraries are able to understand their usage data much better. As a result, every action an individual takes is more valuable to the publisher.
  • #19 18
  • #20 19
  • #21 20
  • #22 21
  • #23 22
  • #24 23
  • #25 A site can not be pervasive in the readers entire workflow HW understands both publishers and readers. By providing a pervasive tool directly on the publication site…readers can do their work without leaving By tracking what readers do at eStacks – PDF views, sharing, collecting, reading – we can share that data with publishers.
  • #27 Msharma: Change the screenshot
  • #30 Create public stacks to increase discoverability and site traffic . Whatever collections publishers think users can track, they can create relevant stacks. Note: you will soon be able to brand your public stack, thus increasing brand loyalty
  • #31 The readers are taking your content with them now anyway…Stackly is your opportunity to capture the engagement cycle. -- Content leaves publication site to go to eStacks, and eStacks sends people back for more content.
  • #32  There are many forms of impact beyond impact factor. Impact and visibility of content are generated by several well understood major factors such as position in search results, citations, media stories, sharing on social sites; but a lot of interactions are not so well understood such as users collecting and keeping the articles for reading again later, layer of commentary that happens with those collected materials, no longer on your sites but still interaction with your content Going a step further, those comments create conversations that bring in individuals that may have never been to your site Stackly create opportunity – capturing those interactions and having knowledge of those interactions to feed the impact and discoverability of your content We will capture those interactions. Not only will you see that they are happening, but other users will see the content more often because of the interactions of others Each little events become items in someone’s news feed