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Risk Management for
Medical Devices
An Overview of ISO 14971 & How To Apply a “Risk
Based Approach” to Your QMS Processes to
Address the Upcoming ISO 13485 Changes

September 2015 Presentation
Background
• Founder & VP QA/RA greenlight.guru
(Quality, Design Control & Risk
Management Software for Medical Devices)

• Founder Creo Quality (Consultancy)

• 17+ Med Device Industry Experience

• @CreoQuality & @greenlightguru

• Email: Jon.Speer@greenlight.guruJon D. Speer
Agenda
• Key risk management terms & definitions 

• Overview of ISO 14971 

• Incorporating risk management throughout the design control process

• Using risk management as a tool during design & development

• Preparing for the coming ISO 13485:201X changes 

• Describe relevance of ISO 14971 and the impending ISO 13485 revision 

• Applying a “risk-based approach” to all your QMS processes

• Q&A
Risk Management Terms &
Definitions
Key Terms & Definitions
• Risk	
  Management	
  - systematic application of management policies, procedures,
and practices to the tasks of analyzing, evaluating, controlling, and monitoring risk

• Risk - combination of the probability of occurrence of harm and the severity of that
harm

• Hazard - potential source of harm

• Hazardous	
  Situation - circumstance in which people, property, or the environment
are exposed to one or more hazard(s)

• Harm - physical injury or damage to the health of people, or damage to property or
the environment

• Severity - measure of the possible consequences of a hazard
Key Terms & Definitions
• Risk	
  Analysis - systematic use of available information to identify hazards and to
estimate the risk

• Risk	
  Estimation - process used to assign values to the probability of occurrence
of harm and the severity of that harm

• Risk	
  Evaluation - process of comparing the estimated risk against given risk
criteria to determine the acceptability of the risk

• Risk	
  Assessment - overall process comprising a risk analysis and a risk evaluation

• Risk	
  Control - process in which decisions are made and measures implemented
by which risks are reduced to, or maintained within, specified levels

• Residual	
  Risk - risk remaining after risk control measures have been taken
ISO 14971 Overview
ISO 14971 Overview
• Risk Management Planning

• Risk Analysis

• Risk Evaluation

• Risk Controls

• Overall Residual Risk Acceptability

• Risk Management Report

• Production & Post-Production Information

• Risk Management File
Risk Management Plan
• Scope of the Risk Management activities. Define the product included. It is
possible to have multiple products described within a single Risk Management
Plan.

• Describe the intended use of the product(s). 

• Identify all Risk Management activities planned throughout the product lifecycle.

• Define roles and responsibilities. Identify the Risk Management team and will be
reviewing and approving risk documentation.
• Criteria for the product’s risk acceptability. (Note, that often times this is likely
to be defined within your Risk Management Procedure.)

• Specify methods to verify Risk Control measures are implemented and reduce
risks.

• Define how post-production information will be captured and fed into Risk
Management activities for the product.
Risk Management Plan
Free Risk Management Plan Template
Free Risk Management Plan
Template + Exclusive Bonus
Offer: 

http://greenlight.guru/risk-
webinar-offer
See More -> http://greenlight.guru/risk-management-software
ISO	
  14971:2007	
  
Figure	
  1	
  -­‐	
  Risk	
  
Management	
  Process
ISO	
  14971:2007	
  
Figure	
  B.1	
  -­‐	
  Overview	
  
of	
  Risk	
  Management	
  
Activities	
  as	
  Applied	
  
to	
  Medical	
  Devices
Risk Assessment = Risk Analysis + Risk
Evaluation
Risk Control
Risk / Benefit Analysis (RBA)
• After you identify Risk Controls and evaluate residual risks, it is still
possible that you will have some risks that are still in the unacceptable
level. In these cases, it might make sense to conduct and document a
risk / benefit analysis (RBA).

• The RBA must be documented and provided objective evidence and
rationale for why the medical benefits outweigh the unacceptable risks.
If you are able to do so, the RBA is a special provision for moving
forward with unacceptable risks.
Overall Residual Risk Evaluation
Risk Management Report
• Summarize all your risk management activities

• Include any risk / benefit analyses 

• Explanation of overall risk acceptability of entire device

• Discuss your plans for evaluating risks in production and post-
production

• Recommend that you have executive management in your
company approve the Risk Management Report.
Production & Post-Production
Information
ISO 14971:2007 vs EN ISO 14971:2012
• Normative standard the same

• 2012 added “Z” annexes

• 2012: reduce risk as far as possible

• 2012: risk controls required for all risks

• 2012: risk / benefit analysis required for all risks
Risk Management 

+ Design Controls
Risk Management + Design Controls
• Understand the importance of Intended Use

• Product Risk Management is a cycle—even during product
development

• Risk Management & Design Controls have the same purpose
Risk Management As a Tool
Risk Management ≠
• The Longer You Wait, The Tougher It Gets – delaying design controls and
risk management documentation actually caused lengthy delays in projects

• Understanding The Purpose – design, develop, manufacture, and sell
medical devices that are as safe as possible for their intended uses

• Value Of Documentation – FDA inspectors, ISO auditors, and other
regulatory bodies and business associates are likely to review your design
controls and risk management
ISO 13485:201X
ISO 13485:201X – Major Changes
• Regulatory Requirements – not just ISO 13485

• Risk Management – entire QMS should involve risk-based approaches 

• Verification & Validation – plans in place plus supporting documented evidence

• Design Transfer – ensure Design Outputs are suitable for manufacturing before
becoming production specifications

• Purchasing Control – emphasis on purchased product has on safety and
performance

• Supplier Control – emphasis on suppliers ability to meet regulatory
requirements

• Monitoring QMS – during production and post-market
ISO 13485:201X – Some Details
• Terms “risk” & “regulatory” used >200 times (vs. ~50 in ISO
13485:2003)

• Align with industry best practices 

• Better align with regulations; expectation QMS complies with all
applicable regulatory requirements

• Concept of risk-based QMS

• Previously risk more aligned with D&D

• Now risk management methods to all QMS processes

• ISO 9001:2015 not aligned with ISO 13485:201X
ISO 13485:201X – Some Details
• More flexible – non-applications of clauses 6, 7, or 8 allowed
(with justification)

• “Product Quality” replaced with “Product Safety and
Performance”

• Emphasis on traceability during product realization

• Further definition on Design & Development activities (Design
Controls)

• More references to software (as a medical device)
ISO 13485:201X – Some Details
• Requirement to address UDI regulations

• Design & Development Transfer now its own subsection

• Effects of purchasing on safety and performance of medical device

• Ensuring suppliers meet regulatory requirements

• Supplier related risks
ISO 13485:201X – Overall Impact
• If you have ISO 13485:2003 and/or 21 CFR 820 compliant QMS, the
overall impact of the new standard should be relatively minor

• Should help incorporate use of ISO 14971 throughout QMS

• Improved linkage and integration of all clauses

• Expected to be published in 2016; 3 years to adopt (if already
certified)
Risk-Based QMS
Risk-Based QMS
• Greater emphasis on Risk due to ISO 14971 and regulatory bodies

• Manage risks throughout QMS

• Management Review – What is impact of failing to review critical items?

• Training – What are consequences of ineffective training?

• Calibration – What happens if done incorrectly?

• Purchasing – What effect do purchased products have on safety and
performance?

• Supplier Monitoring – Are suppliers able to meet regulatory requirements?

• Manage risks through entire product lifecycle (like ISO 14971)
Want to Work Together?
Free Risk Management Plan
Template + Exclusive Bonus Offer: 

http://greenlight.guru/risk-
webinar-offer
Email: Jon.Speer@greenlight.guru

THANKS!
35

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Risk Management for Medical Devices - ISO 14971 Overview

  • 1. Risk Management for Medical Devices An Overview of ISO 14971 & How To Apply a “Risk Based Approach” to Your QMS Processes to Address the Upcoming ISO 13485 Changes September 2015 Presentation
  • 2. Background • Founder & VP QA/RA greenlight.guru (Quality, Design Control & Risk Management Software for Medical Devices) • Founder Creo Quality (Consultancy) • 17+ Med Device Industry Experience • @CreoQuality & @greenlightguru • Email: Jon.Speer@greenlight.guruJon D. Speer
  • 3. Agenda • Key risk management terms & definitions  • Overview of ISO 14971  • Incorporating risk management throughout the design control process • Using risk management as a tool during design & development • Preparing for the coming ISO 13485:201X changes  • Describe relevance of ISO 14971 and the impending ISO 13485 revision  • Applying a “risk-based approach” to all your QMS processes • Q&A
  • 4. Risk Management Terms & Definitions
  • 5. Key Terms & Definitions • Risk  Management  - systematic application of management policies, procedures, and practices to the tasks of analyzing, evaluating, controlling, and monitoring risk • Risk - combination of the probability of occurrence of harm and the severity of that harm • Hazard - potential source of harm • Hazardous  Situation - circumstance in which people, property, or the environment are exposed to one or more hazard(s) • Harm - physical injury or damage to the health of people, or damage to property or the environment • Severity - measure of the possible consequences of a hazard
  • 6. Key Terms & Definitions • Risk  Analysis - systematic use of available information to identify hazards and to estimate the risk • Risk  Estimation - process used to assign values to the probability of occurrence of harm and the severity of that harm • Risk  Evaluation - process of comparing the estimated risk against given risk criteria to determine the acceptability of the risk • Risk  Assessment - overall process comprising a risk analysis and a risk evaluation • Risk  Control - process in which decisions are made and measures implemented by which risks are reduced to, or maintained within, specified levels • Residual  Risk - risk remaining after risk control measures have been taken
  • 8. ISO 14971 Overview • Risk Management Planning • Risk Analysis • Risk Evaluation • Risk Controls • Overall Residual Risk Acceptability • Risk Management Report • Production & Post-Production Information • Risk Management File
  • 9. Risk Management Plan • Scope of the Risk Management activities. Define the product included. It is possible to have multiple products described within a single Risk Management Plan. • Describe the intended use of the product(s). • Identify all Risk Management activities planned throughout the product lifecycle. • Define roles and responsibilities. Identify the Risk Management team and will be reviewing and approving risk documentation.
  • 10. • Criteria for the product’s risk acceptability. (Note, that often times this is likely to be defined within your Risk Management Procedure.) • Specify methods to verify Risk Control measures are implemented and reduce risks. • Define how post-production information will be captured and fed into Risk Management activities for the product. Risk Management Plan
  • 11. Free Risk Management Plan Template Free Risk Management Plan Template + Exclusive Bonus Offer: http://greenlight.guru/risk- webinar-offer
  • 12. See More -> http://greenlight.guru/risk-management-software
  • 13. ISO  14971:2007   Figure  1  -­‐  Risk   Management  Process
  • 14. ISO  14971:2007   Figure  B.1  -­‐  Overview   of  Risk  Management   Activities  as  Applied   to  Medical  Devices
  • 15. Risk Assessment = Risk Analysis + Risk Evaluation
  • 17. Risk / Benefit Analysis (RBA) • After you identify Risk Controls and evaluate residual risks, it is still possible that you will have some risks that are still in the unacceptable level. In these cases, it might make sense to conduct and document a risk / benefit analysis (RBA). • The RBA must be documented and provided objective evidence and rationale for why the medical benefits outweigh the unacceptable risks. If you are able to do so, the RBA is a special provision for moving forward with unacceptable risks.
  • 18. Overall Residual Risk Evaluation
  • 19. Risk Management Report • Summarize all your risk management activities • Include any risk / benefit analyses • Explanation of overall risk acceptability of entire device • Discuss your plans for evaluating risks in production and post- production • Recommend that you have executive management in your company approve the Risk Management Report.
  • 21. ISO 14971:2007 vs EN ISO 14971:2012 • Normative standard the same • 2012 added “Z” annexes • 2012: reduce risk as far as possible • 2012: risk controls required for all risks • 2012: risk / benefit analysis required for all risks
  • 22. Risk Management 
 + Design Controls
  • 23.
  • 24. Risk Management + Design Controls • Understand the importance of Intended Use • Product Risk Management is a cycle—even during product development • Risk Management & Design Controls have the same purpose
  • 26. Risk Management ≠ • The Longer You Wait, The Tougher It Gets – delaying design controls and risk management documentation actually caused lengthy delays in projects • Understanding The Purpose – design, develop, manufacture, and sell medical devices that are as safe as possible for their intended uses • Value Of Documentation – FDA inspectors, ISO auditors, and other regulatory bodies and business associates are likely to review your design controls and risk management
  • 28. ISO 13485:201X – Major Changes • Regulatory Requirements – not just ISO 13485 • Risk Management – entire QMS should involve risk-based approaches • Verification & Validation – plans in place plus supporting documented evidence • Design Transfer – ensure Design Outputs are suitable for manufacturing before becoming production specifications • Purchasing Control – emphasis on purchased product has on safety and performance • Supplier Control – emphasis on suppliers ability to meet regulatory requirements • Monitoring QMS – during production and post-market
  • 29. ISO 13485:201X – Some Details • Terms “risk” & “regulatory” used >200 times (vs. ~50 in ISO 13485:2003) • Align with industry best practices • Better align with regulations; expectation QMS complies with all applicable regulatory requirements • Concept of risk-based QMS • Previously risk more aligned with D&D • Now risk management methods to all QMS processes • ISO 9001:2015 not aligned with ISO 13485:201X
  • 30. ISO 13485:201X – Some Details • More flexible – non-applications of clauses 6, 7, or 8 allowed (with justification) • “Product Quality” replaced with “Product Safety and Performance” • Emphasis on traceability during product realization • Further definition on Design & Development activities (Design Controls) • More references to software (as a medical device)
  • 31. ISO 13485:201X – Some Details • Requirement to address UDI regulations • Design & Development Transfer now its own subsection • Effects of purchasing on safety and performance of medical device • Ensuring suppliers meet regulatory requirements • Supplier related risks
  • 32. ISO 13485:201X – Overall Impact • If you have ISO 13485:2003 and/or 21 CFR 820 compliant QMS, the overall impact of the new standard should be relatively minor • Should help incorporate use of ISO 14971 throughout QMS • Improved linkage and integration of all clauses • Expected to be published in 2016; 3 years to adopt (if already certified)
  • 34. Risk-Based QMS • Greater emphasis on Risk due to ISO 14971 and regulatory bodies • Manage risks throughout QMS • Management Review – What is impact of failing to review critical items? • Training – What are consequences of ineffective training? • Calibration – What happens if done incorrectly? • Purchasing – What effect do purchased products have on safety and performance? • Supplier Monitoring – Are suppliers able to meet regulatory requirements? • Manage risks through entire product lifecycle (like ISO 14971)
  • 35. Want to Work Together? Free Risk Management Plan Template + Exclusive Bonus Offer: http://greenlight.guru/risk- webinar-offer Email: Jon.Speer@greenlight.guru THANKS! 35