The document discusses key findings from a voice of the customer study:
1. 91% of customers feel it's important for brands to offer feedback channels, though only 50% feel brands are more receptive to feedback today than 3 years ago.
2. While 69% of customers provided feedback to a brand in the past year, they want acknowledgment, evidence the brand took action, or rewards in return for their feedback.
3. One-third of customers have switched brands due to a frustrating feedback experience, so customers care about the feedback experience and want it to be easy and engaging.
1. The document discusses best practices for customer service representatives to request customer feedback surveys at the end of calls in a positive way.
2. It recommends representatives take ownership of the survey by informing customers upfront that a survey will be sent automatically and by transitioning the call confidently to customer service for the survey.
3. Doing so builds trust and honesty in the relationship and allows representatives to address any issues in real-time before the customer completes the survey.
Key insights from the Forrester report by Kerry Bodine and Moira Dorsey. Forrester defines customer experience as how customers perceive their interactions
with your company. Executives don’t get to decide how customer-centric their
companies are — customers do.
Whether business-to-consumer (B2C) or business-to-business (B2B) — or productor
service-focused — every company in every industry can leverage great customer
experiences for business gain. Customer experience has always been important.
Reprints Desk "Voice of Customer" Survey ResultsIan Palmer
This presentation presents excerpts from the Reprints Desk 2010 "Voice of Customer" independent survey that was commissioned through a 3rd party research firm. Other vendors in the slides refers to other information service providers (eg subscription agents, software providers, etc.) and is not limited to the document delivery industry.
Planning and launching a Voice of Customer program might seem like a daunting task, but fear not, we have put together a best practice guide to help you launch an effective Voice of Customer program in 2016. Download the full guide at pages.kampyle.com/2016-voc-toolkit
Deploying a Voice of the Customer (VoC) ProgramAvtex
Do you gather, analyze and respond to your customer’s feedback with a disciplined approach? Learn about Voice of Customer best practices, see practical examples of how technology can support a VoC program, and hear success stories from the field with guest speaker Peter Leppik, President and CEO of Vocalabs.
The document discusses key findings from a voice of the customer study:
1. 91% of customers feel it's important for brands to offer feedback channels, though only 50% feel brands are more receptive to feedback today than 3 years ago.
2. While 69% of customers provided feedback to a brand in the past year, they want acknowledgment, evidence the brand took action, or rewards in return for their feedback.
3. One-third of customers have switched brands due to a frustrating feedback experience, so customers care about the feedback experience and want it to be easy and engaging.
1. The document discusses best practices for customer service representatives to request customer feedback surveys at the end of calls in a positive way.
2. It recommends representatives take ownership of the survey by informing customers upfront that a survey will be sent automatically and by transitioning the call confidently to customer service for the survey.
3. Doing so builds trust and honesty in the relationship and allows representatives to address any issues in real-time before the customer completes the survey.
Key insights from the Forrester report by Kerry Bodine and Moira Dorsey. Forrester defines customer experience as how customers perceive their interactions
with your company. Executives don’t get to decide how customer-centric their
companies are — customers do.
Whether business-to-consumer (B2C) or business-to-business (B2B) — or productor
service-focused — every company in every industry can leverage great customer
experiences for business gain. Customer experience has always been important.
Reprints Desk "Voice of Customer" Survey ResultsIan Palmer
This presentation presents excerpts from the Reprints Desk 2010 "Voice of Customer" independent survey that was commissioned through a 3rd party research firm. Other vendors in the slides refers to other information service providers (eg subscription agents, software providers, etc.) and is not limited to the document delivery industry.
Planning and launching a Voice of Customer program might seem like a daunting task, but fear not, we have put together a best practice guide to help you launch an effective Voice of Customer program in 2016. Download the full guide at pages.kampyle.com/2016-voc-toolkit
Deploying a Voice of the Customer (VoC) ProgramAvtex
Do you gather, analyze and respond to your customer’s feedback with a disciplined approach? Learn about Voice of Customer best practices, see practical examples of how technology can support a VoC program, and hear success stories from the field with guest speaker Peter Leppik, President and CEO of Vocalabs.
‘Document Delivery Reimagined: Law Firm Librarians Lead the Way’ is a Reprints Desk e-book that details the market insights behind the 2014 service re-launch, after acquiring California-based 4 Research Solutions, Inc. in late 2012.
3rd Generation DocDel for the UK & Europe PresentationIan Palmer
This is the slide deck presented in this September 2013 document delivery webinar by Reprints Desk. The presentation was attended by corporate and other non-academic librarians and information professionals.
The Cloud Above the Clouds: Ensuring End User Happiness (a document delivery ...Ian Palmer
Despite being overhyped, misappropriated and misunderstood, cloud computing is changing everything from library information services to personal computing. As many technology suppliers peddle their wares to you and tout the attractiveness of “being in the cloud,” a critical part of the discussion is missing – ensuring end user happiness. This presentation (from the Special Libraries Association 2012 Annual Conference) focuses on how information management professionals can evaluate the impact of cloud-based solutions on end user satisfaction and provides a (document delivery) case study for building a ‘cloud above the clouds’ to ensure visibility into end users’ interactions with suppliers.
The Reprints Revolution will not be TelevisedIan Palmer
A revolution is underway by our customers in the Life Sciences. They have fully embraced the iPad; their shift to digital has been dramatic. This disruptive shift threatens the reprints business model that exists today. Major issues need to be addressed for reprints to thrive once again: guideline conformance, unobstructed user access, licensing controls, piracy prevention, pricing that drives greater overall spends, multi-channel reporting visibility.
This is the slide deck from the 27 June 2012 'publishers only' webinar to designed to help scholarly publishers arm themselves for the reprints revolution. It includes an introduction to Article Viewer from Reprints Desk, designed to help publishers of clinical content to securely distribute licensed eprints on the iPad and on the Web.
Article Services Guide from Reprints DeskIan Palmer
This kit was designed as a map to guide you through the many ways that we at Reprints Desk can serve your department and its users, help and protect your company, and deliver what your company needs to make progress today – through workflow efficiencies, cost savings, and compliance.
Determine Total Cost of Ownership & Minimize Risk of Reprints Spend Ian Palmer
As a procurement professional in the Life Science industry, you help your organization improve management and visibility of marketing spends such as media services and printing.
However, purchasing of clinical reprints is one marketing spend that often flies under the procurement radar. Reprints costs often reach tens of millions of dollars each year.
The potential risk with reprints can far exceed their cost. Additionally, this spend may increase with sales force adoption of new technologies such as the iPad.
By attending this webinar, you will receive practical steps for sizing up the fragmented reprints spend within your organization. You’ll take away an understanding of the total cost of ownership:
Cost structure
Additional fees
Group purchasing
Training
Reprints are vital to a wide spectrum of your organization. Review this presentation to understand the reprints spend and to see an efficient effort to reach annual performance goals.
Sourcing ePrints for iPads - Delivering Value and Minimizing RiskIan Palmer
Restrictions are being placed on pharma and medical devices in terms of how products are sold and promoted while many promotional giveaways are no longer permissible.
Exceptions can be made by healthcare providers for educational, fact-based materials such as reprints of STM (scientific, technical, medical) journal articles. These materials can be leveraged to engage healthcare professionals in the selling process while remaining compliant.
This presentation covers the sourcing strategies for educational materials that maximize value in terms of boosting sales as well as minimize risk by compliantly engaging healthcare providers.
Information professionals own an important role in keeping users informed with curated content, timely communications, and self-service discovery tools.
Whether you use newsletters in your mix today or are considering them for tomorrow, there are innovative new ways to simplify the internal newsletter creation process.
Also, there are a few newsletter alternatives that you may want to consider when deciding how best to accomplish the goal of keeping users informed.
In this webinar, you’ll learn some tips and tricks you can apply today to give your newsletters the lift they are looking for.
Sponsored by Reprints Desk (creators of www.bibliogo.com) and HiveFire (creators of www.getcurata.com)
Bibliographic Management Practices & Scientific Literature UsageIan Palmer
This presentation contains key research findings from an independently commissioned research study on bibliographic management practices and scientific literature usage. Reprints Desk presented these findings at the 2011 Pharma-Bio-Med & BioSciences Conference in Venice, Italy.
Safe Harbor Statement: In conjunction with the provisions of the safe harbor section of the private securities litigation reform act of 1995, this document contains certain forward-looking statements pertaining to future anticipated projected plans, performance and developments, as well as other statements relating to future operations and results.
Any statements in this document that are not statements of historical fact may be considered to be forward-looking statements. Written words such as “may,” “will,” “expect,” “believe,” “anticipate,” “estimate,” “intends,” “goal,” objective,” “seek,” ”attempt” or variations of these or similar words, identify forward-looking statements.
These statements by their nature are estimates of future results only and involve substantial risks and uncertainties. There can be no assurance that actual results will not differ materially from expectations.
1) The document discusses opportunities to optimize spending on scientific, technical, and medical (STM) content through re-engineering workflows. It analyzes case studies that aimed to improve the efficiency of acquiring and sharing content.
2) Key lessons from the case studies include identifying 16% of document deliveries that were for content already acquired, resolving only 90% of links to articles, and scientists preferring familiar tools over new websites.
3) The document advocates using data on who acquires and uses content to understand sharing patterns and tailor access, integration of acquisition decisions into workflows, and focusing on usability over price to maximize content usage.
Link resolvers can save companies money on document delivery costs and shorten retrieval times by providing instant access to subscribed content. While not all companies can afford link resolvers, they provide significant cost savings such as reducing document delivery costs by $17,000 in one example. Link resolvers offer an alternative technology and service model where users can click a button to instantly access a PDF rather than experiencing delays if immediate access is not available. They save money and increase user satisfaction for research and development customers.
Reprints Desk 2010 ePrints Medical Marketing Survey ResultsIan Palmer
Aggregate results of the Reprints Desk 2010 ePrints Medical Marketing Survey that polled medical marketers, product and brand managers, agency account managers, e-marketing and meeting management professionals, sales management professionals, and executives about the their opinions and experiences procuring and using reprints of peer-reviewed journal articles.
Making journals & articles play nice in your information center sandbox.Ian Palmer
An introduction to how libraries and information centers can be certain they are acquiring content in the most effective, economical way possible. Produced by Reprints Desk and SWETS.
The document discusses the importance of networking and visibility for career success. It notes that just doing great work is not enough and emphasizes helping others and finding someone to help you. It encourages taking responsibility for your own life and career through lifelong learning and taking action. It stresses the importance of building networks and finding mentors to help visibility and advancement.
OpenID AuthZEN Interop Read Out - AuthorizationDavid Brossard
During Identiverse 2024 and EIC 2024, members of the OpenID AuthZEN WG got together and demoed their authorization endpoints conforming to the AuthZEN API
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
‘Document Delivery Reimagined: Law Firm Librarians Lead the Way’ is a Reprints Desk e-book that details the market insights behind the 2014 service re-launch, after acquiring California-based 4 Research Solutions, Inc. in late 2012.
3rd Generation DocDel for the UK & Europe PresentationIan Palmer
This is the slide deck presented in this September 2013 document delivery webinar by Reprints Desk. The presentation was attended by corporate and other non-academic librarians and information professionals.
The Cloud Above the Clouds: Ensuring End User Happiness (a document delivery ...Ian Palmer
Despite being overhyped, misappropriated and misunderstood, cloud computing is changing everything from library information services to personal computing. As many technology suppliers peddle their wares to you and tout the attractiveness of “being in the cloud,” a critical part of the discussion is missing – ensuring end user happiness. This presentation (from the Special Libraries Association 2012 Annual Conference) focuses on how information management professionals can evaluate the impact of cloud-based solutions on end user satisfaction and provides a (document delivery) case study for building a ‘cloud above the clouds’ to ensure visibility into end users’ interactions with suppliers.
The Reprints Revolution will not be TelevisedIan Palmer
A revolution is underway by our customers in the Life Sciences. They have fully embraced the iPad; their shift to digital has been dramatic. This disruptive shift threatens the reprints business model that exists today. Major issues need to be addressed for reprints to thrive once again: guideline conformance, unobstructed user access, licensing controls, piracy prevention, pricing that drives greater overall spends, multi-channel reporting visibility.
This is the slide deck from the 27 June 2012 'publishers only' webinar to designed to help scholarly publishers arm themselves for the reprints revolution. It includes an introduction to Article Viewer from Reprints Desk, designed to help publishers of clinical content to securely distribute licensed eprints on the iPad and on the Web.
Article Services Guide from Reprints DeskIan Palmer
This kit was designed as a map to guide you through the many ways that we at Reprints Desk can serve your department and its users, help and protect your company, and deliver what your company needs to make progress today – through workflow efficiencies, cost savings, and compliance.
Determine Total Cost of Ownership & Minimize Risk of Reprints Spend Ian Palmer
As a procurement professional in the Life Science industry, you help your organization improve management and visibility of marketing spends such as media services and printing.
However, purchasing of clinical reprints is one marketing spend that often flies under the procurement radar. Reprints costs often reach tens of millions of dollars each year.
The potential risk with reprints can far exceed their cost. Additionally, this spend may increase with sales force adoption of new technologies such as the iPad.
By attending this webinar, you will receive practical steps for sizing up the fragmented reprints spend within your organization. You’ll take away an understanding of the total cost of ownership:
Cost structure
Additional fees
Group purchasing
Training
Reprints are vital to a wide spectrum of your organization. Review this presentation to understand the reprints spend and to see an efficient effort to reach annual performance goals.
Sourcing ePrints for iPads - Delivering Value and Minimizing RiskIan Palmer
Restrictions are being placed on pharma and medical devices in terms of how products are sold and promoted while many promotional giveaways are no longer permissible.
Exceptions can be made by healthcare providers for educational, fact-based materials such as reprints of STM (scientific, technical, medical) journal articles. These materials can be leveraged to engage healthcare professionals in the selling process while remaining compliant.
This presentation covers the sourcing strategies for educational materials that maximize value in terms of boosting sales as well as minimize risk by compliantly engaging healthcare providers.
Information professionals own an important role in keeping users informed with curated content, timely communications, and self-service discovery tools.
Whether you use newsletters in your mix today or are considering them for tomorrow, there are innovative new ways to simplify the internal newsletter creation process.
Also, there are a few newsletter alternatives that you may want to consider when deciding how best to accomplish the goal of keeping users informed.
In this webinar, you’ll learn some tips and tricks you can apply today to give your newsletters the lift they are looking for.
Sponsored by Reprints Desk (creators of www.bibliogo.com) and HiveFire (creators of www.getcurata.com)
Bibliographic Management Practices & Scientific Literature UsageIan Palmer
This presentation contains key research findings from an independently commissioned research study on bibliographic management practices and scientific literature usage. Reprints Desk presented these findings at the 2011 Pharma-Bio-Med & BioSciences Conference in Venice, Italy.
Safe Harbor Statement: In conjunction with the provisions of the safe harbor section of the private securities litigation reform act of 1995, this document contains certain forward-looking statements pertaining to future anticipated projected plans, performance and developments, as well as other statements relating to future operations and results.
Any statements in this document that are not statements of historical fact may be considered to be forward-looking statements. Written words such as “may,” “will,” “expect,” “believe,” “anticipate,” “estimate,” “intends,” “goal,” objective,” “seek,” ”attempt” or variations of these or similar words, identify forward-looking statements.
These statements by their nature are estimates of future results only and involve substantial risks and uncertainties. There can be no assurance that actual results will not differ materially from expectations.
1) The document discusses opportunities to optimize spending on scientific, technical, and medical (STM) content through re-engineering workflows. It analyzes case studies that aimed to improve the efficiency of acquiring and sharing content.
2) Key lessons from the case studies include identifying 16% of document deliveries that were for content already acquired, resolving only 90% of links to articles, and scientists preferring familiar tools over new websites.
3) The document advocates using data on who acquires and uses content to understand sharing patterns and tailor access, integration of acquisition decisions into workflows, and focusing on usability over price to maximize content usage.
Link resolvers can save companies money on document delivery costs and shorten retrieval times by providing instant access to subscribed content. While not all companies can afford link resolvers, they provide significant cost savings such as reducing document delivery costs by $17,000 in one example. Link resolvers offer an alternative technology and service model where users can click a button to instantly access a PDF rather than experiencing delays if immediate access is not available. They save money and increase user satisfaction for research and development customers.
Reprints Desk 2010 ePrints Medical Marketing Survey ResultsIan Palmer
Aggregate results of the Reprints Desk 2010 ePrints Medical Marketing Survey that polled medical marketers, product and brand managers, agency account managers, e-marketing and meeting management professionals, sales management professionals, and executives about the their opinions and experiences procuring and using reprints of peer-reviewed journal articles.
Making journals & articles play nice in your information center sandbox.Ian Palmer
An introduction to how libraries and information centers can be certain they are acquiring content in the most effective, economical way possible. Produced by Reprints Desk and SWETS.
The document discusses the importance of networking and visibility for career success. It notes that just doing great work is not enough and emphasizes helping others and finding someone to help you. It encourages taking responsibility for your own life and career through lifelong learning and taking action. It stresses the importance of building networks and finding mentors to help visibility and advancement.
OpenID AuthZEN Interop Read Out - AuthorizationDavid Brossard
During Identiverse 2024 and EIC 2024, members of the OpenID AuthZEN WG got together and demoed their authorization endpoints conforming to the AuthZEN API
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Ocean lotus Threat actors project by John Sitima 2024 (1).pptxSitimaJohn
Ocean Lotus cyber threat actors represent a sophisticated, persistent, and politically motivated group that poses a significant risk to organizations and individuals in the Southeast Asian region. Their continuous evolution and adaptability underscore the need for robust cybersecurity measures and international cooperation to identify and mitigate the threats posed by such advanced persistent threat groups.
Ocean lotus Threat actors project by John Sitima 2024 (1).pptx
STM Document Delivery Integration with Rightsphere
1. DANVERS, Mass., December 2, 2008—Copyright Clearance Center (CCC), the world's largest provider of copyright licensing solutions, and Reprints Desk, a top-rated document delivery provider, today announced a partnership designed to help corporations get the most value from their investments in high value content. The partnership will initially focus on integrating Rightsphere, CCC's award—winning rights management solution with the STM Document Delivery service from Reprints Desk. Copyright Clearance Center and Reprints Desk to Integrate Rights Management and Document Delivery Services