This document contains a mid-year and end-of-year performance review for Richard Ward. In the mid-year review, Richard met or exceeded expectations on most objectives. His manager notes he takes on new tasks willingly and receives good feedback. In the end-of-year review, Richard exceeded expectations on all objectives. He has taken on more responsibility, adapted well to changing demands, and received positive feedback from colleagues. His manager concludes Richard has had a strong first year and been an asset to the team.

1. Ratings
Exceeds (E)
Performance
consistentlyexceeds
the standards required
(consistentlygoes
above and beyond
expectations).
Met (M)
Performance
consistentlymeets the
standards required
(consistentlymeets
expectations).
Not Achieved (NA)
Performance is below
the expected
standards required or
has not been
demonstrated
consistently
(consistentlynot
meeting expectations,
there is a clear need
for improvement).
Progressing (P)
Performance is
progressing towards
the expected
standards required
(staff member is new
to their role and
performance is on
track).
Not Assessed
(NAS)
The employee has not
had the opportunityto
demonstrate
performance against
the expected standard
required.
Mid-year performance review
Name: Richard Ward
Period from/to (YY/YY): 14/15
Date completed: 26 January 2015
Achievement against your performance objectives
Describe what you have achieved for each performance objective below. Make sure this
includes how you went about meeting each objective.
Rating
1
 In this mid-year I dealt with a user who was having issues with the Source. Once I
had resolved her issues she wrote me an e-mail thanking me for my help. To
ensure that I could achieve this, I was committed and loyal to the vision, values,
and goals of the Office. I met the professional standards required of my role and
profession, and I also had to remain open and straightforward with my
communication to ensure that we could find some effective solutions.
M
2
 I engage every week with Audit New Zealand to discuss their outstanding Source
requests. Together with the Information Management team I devise effective
solutions, and implement them when required.
 I provide first level Source Support to the OAG and will consistently follow through
requests to meet client requirements..
 As an Information Management team we need to implement some Service Level
Agreements (SLA’s) to ensure that clients are aware of the standards they should
expect from our team.
E
3
 I consistently meet user requirements for off-site retrieval of paper records. I have
my own personal deadline of 24 hours from date of request to the time the client
receives the record. If I am away, I ensure the clients know the process to retrieve
their required record.
 I am currently unable to meet the records lifecycle requirements and I need
support to meet this objective.
M
4
 I have had no input into the R&D schedule and PRA Action Plan
 The implementation of the OAG paper records database into the Source is an
objective that may not be achieved this year.
 As part of the Information Management team I have been involved in meetings
and discussions into the requirements for Records Management in the Source,
but the process has not yet been implemented.
NAS
5
 I have attended two training courses to help me improve my knowledge of the
systems that the Information Management team use. I have attended training
courses on Sharepoint 2010 power user and Managed Metadata. I now intend on
taking a training course on the Introduction to the Public Records Act 2005.
 I actively participate in team meetings, planning and strategy activities.
E
Overall mid-year rating E

2. Ratings
Exceeds (E)
Performance
consistentlyexceeds
the standards required
(consistentlygoes
above and beyond
expectations).
Met (M)
Performance
consistentlymeets the
standards required
(consistentlymeets
expectations).
Not Achieved (NA)
Performance is below
the expected
standards required or
has not been
demonstrated
consistently
(consistentlynot
meeting expectations,
there is a clear need
for improvement).
Progressing (P)
Performance is
progressing towards
the expected
standards required
(staff member is new
to their role and
performance is on
track).
Not Assessed
(NAS)
The employee has not
had the opportunityto
demonstrate
performance against
the expected standard
required.
Employee comments:
My role in the Information Management team requires me to work as part
of a team to meet our high standards and devise effective solutions. As per
the customer satisfaction survey the Information Management Team
scored very highly and I am an important member of that team. I want to
attend more training sessions this year to further my development within
my team and the organisation.
Manager comments:
Richard has met his expected performance targets diligently and has
exceeded in a number of areas. He is always willing to take on new tasks
and be involved in the work of the team. He has proactively taken on a
support role with Audit NZ and we receive consistently good feedback
about his work with them and the wider organisation. The challenge in the
next six months will be to continue to learn about SharePoint while
managing a large load of support work.

3. Ratings
Exceeds (E)
Performance
consistentlyexceeds
the standards required
(consistentlygoes
above and beyond
expectations).
Met (M)
Performance
consistentlymeets the
standards required
(consistentlymeets
expectations).
Not Achieved (NA)
Performance is below
the expected
standards required or
has not been
demonstrated
consistently
(consistentlynot
meeting expectations,
there is a clear need
for improvement).
Progressing (P)
Performance is
progressing towards
the expected
standards required
(staff member is new
to their role and
performance is on
track).
Not Assessed
(NAS)
The employee has not
had the opportunityto
demonstrate
performance against
the expected standard
required.
Full year performance review
Name: Richard Ward
Period from/to (YY/YY): 14/15
Date completed:
Achievement against your performance objectives
Describe what you have achieved for each performance objective below. Make sure this
includes how you went about meeting each objective.
Rating
1
I now engage with Audit New Zealand staff on a regular basis, discussing issues
regarding the Source, and how I can help resolve them. This has been a healthy
challenge for me, as I have been dealing with people who are adapting to a new way of
working and a change in work culture. I have had to remain professional on many
occasions, when my recommended solutions have not been warmly received. I always
respect what my colleagues have to say, and I continually encourage an open
conversation. However I always ensure that any solution is in line with our Information
Management principles and Office policies.
I know this has been successful, because I previously met with the Professional
Practices Group (PPG) within Audit New Zealand on a weekly basis, but now they are
competent enough to not require the same level of engagement and support.
E
2
Supporting the Source is now an integral part of my role. I implement all pre-approved
changes, provide Information Management advice, and train all new starters on how to
use the Source.
As per my IDP, I can now complete a range of BAU Source activities without assistance.
This has benefitted my team because my Senior Information Management Advisors can
now solely concentrate on the Sharepoint 2013 upgrade.
E
3
Due to the Sharepoint 2013 upgrade becoming one of the organisations priorities, I am
now responsible for supporting the Source full time on the Sharepoint 2010 platform. To
satisfy our Records Management process I have trained two members of my team, to
ensure we can continue to deliver the function to a high standard.
All records requests are now received through Service Desk and a shared mailbox. This
has helped me to gauge our work load, resource effectively and meet our SLA’s. It also
enables me to review the completed work, to confirm it is being carried out accurately.
My next aim is to improve my teams understanding of SilentOne and how to use all the
functions productively.
E
4
As part of the Information Management team I am still continually involved in meetings
and discussions into the requirements for Records Management in the Source, but the
process has not yet been implemented.
The Sharepoint 2013 upgrade is now the main priority for the Information Management
team. Although I am not directly involved in that project, I consistently alleviate the work
load of my team, so the project can be resourced effectively.
M

4. Ratings
Exceeds (E)
Performance
consistentlyexceeds
the standards required
(consistentlygoes
above and beyond
expectations).
Met (M)
Performance
consistentlymeets the
standards required
(consistentlymeets
expectations).
Not Achieved (NA)
Performance is below
the expected
standards required or
has not been
demonstrated
consistently
(consistentlynot
meeting expectations,
there is a clear need
for improvement).
Progressing (P)
Performance is
progressing towards
the expected
standards required
(staff member is new
to their role and
performance is on
track).
Not Assessed
(NAS)
The employee has not
had the opportunityto
demonstrate
performance against
the expected standard
required.
We are now adopting new processes and procedures, along with using new systems. As a
result I am in the progress of updating the records desk file and uploading it into the
Source.
The R&D schedule is still being developed, but I need to learn more about the work
involved to publish one.
5
I have now attended a course covering the Introduction into the Public Records Act
2005. This broadened my knowledge of the Act and has subsequently ensured that I am
more confident when dealing with records related queries. However I have not attended
any of the Records Management Network meetings, which would be beneficial. These
meetings would supplement my PRA training and introduce me to new people within my
field.
I feel we work very proactively and efficiently as a team. We are all willing to adapt and
support each other when required, which creates a positive working environment.
E
Overall full year rating E
Employee comments:
This mid-year I have taken more responsibility within my team. I have had
to adapt my role to fulfil the immediate needs of the organisation, and
ensured that our high standard of service has not been compromised. In
2015/2016 I want to continue to develop and start learning more about
Sharepoint 2013. I expect to achieve this by attending more training
courses and ultimately using the application more.
Manager comments:
Richard has had a very strong first year in the role.
His primary responsibilities have been around providing business as usual
support to The Source, and managing the paper records processes.
Richard has worked hard to ensure that our staff have the support they
need. He has done particularly well working with Audit New Zealand and
has received consistently positive feedback about his work with them. He is
always willing to talk issues through with staff and works hard to provide
them with good solutions. When in doubt, he is proactive in talking to his
colleagues about how to do things.
In his work on paper records, he has provided a very efficient service to the
business. Richard has been proactive in his work, managing not just the
day-to-day processes, but also instigating and managing the off-siting of
older records, without prompting.
As The Source 2013 project has kicked off, Richard has adapted his
routine to meet the changing demands of the project, even though it has
meant a significant change of duties. During this process, he has provided
excellent support to Jordan and Sarah as they take over the paper records
responsibilities of his work.
Due to other priorities that have come up throughout the year, there are a
few tasks that there has not been an opportunity to work on. These include
working on the R&D schedule, and the migration of the paper records
database. Hopefully there will be more time to look at these in the coming
year.
Richard is a positive, efficient and energetic new member of staff and has
been a credit to both himself and the team.