The document discusses the traits of a good negotiator. Effective negotiators use strategies, tactics, and traits like charm, perseverance, flexibility, insight, patience, persuasiveness, experience, an open mind, integrity, and intelligence to successfully negotiate conflicts, deals, purchases, and other issues. Some tips for negotiators include preparing thoroughly, paying attention to details, checking your ego, improving listening skills, asking for what you want, anticipating compromise, and getting commitments from others.