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The document contains responses to customer satisfaction questionnaires from multiple customers of a travel company. All customers responded "yes" when asked if the company did what it promised and if they would recommend the company to friends or colleagues. Most rated their overall experience a 5 out of 5 and left positive comments, praising an employee named Rebecca for providing excellent customer service and resolving issues smoothly.
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This document discusses making hard choices and decisions that will define you. It provides the following advice:
1) Ask yourself why you are making the decision and examine your motives to avoid self-deception. Consider how the story will be told years from now and whether the choice benefits all concerned.
2) There may be value in pausing and waiting before acting, as alternatives could present themselves and there is no going back once a decision is made.
3) Consider your past experiences, current circumstances, and future hopes and dreams to determine the wise choice for your situation. What is wise for you may not be for others.
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The document summarizes the results of a survey given to viewers of a film opening created by the author. The majority of respondents were between 16-18 years old and female, which was the targeted demographic. Most viewers had a positive initial reaction and wanted to see more of the film. Over half said they would watch the full film. The majority correctly identified the genre as drama. Most felt sympathy for the main character and understood the basic plot. However, some viewers were unsure if the opening fit the genre's codes and conventions as they were unfamiliar with media studies terminology. Overall the feedback was positive with room for improvement in technical quality.
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Media evaluation task 3
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Move from Good to Great with Stakeholder Input
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Context for input
Parent Snap Poll
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Reviews
- 1. Questionnaire Q1) Didwe dowhat we promised?:Yes Q2) Wouldyourecommendusto yourfriendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:5 Comments: Rebecca'sa star, Bestpart for me,isthe call isansweredstraightawayandalwayscalledbackwhentheysaythey will.Keepdoingwhatyourdoing.?? Questionnaire Q1) Didwe dowhat we promised?:Yes Q2) Wouldyourecommendusto yourfriendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:5 Comments: Rebeccaisincredible :-) Questionnaire Q1) Didwe dowhat we promised?:Yes Q2) Wouldyourecommendusto yourfriendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:5 Comments: Everythingwas sosmooth.VisaproblemsortedbyRebbeca.Keptinformedbyphone andemail at all times.Brilliant.Thankyou Questionnaire Q1) Didwe dowhat we promised?:Yes
- 2. Q2) Wouldyourecommendusto yourfriendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:5 Comments: Rebecca,you've bookedafewholidaysforus,everyonehasgone smoothly.Will alwayscome back, great service fromRebeccaandeveryone Ihave dealtwithatDialaflight!Love thatIcan ringand get throughstraightaway.Many thanksWendybouton-winch Questionnaire Q1) Didwe dowhat we promised?:Yes Q2) Wouldyourecommendusto yourfriendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:5 Comments: Will be intouch to bookagainfor nextyear! Questionnaire Q1) Didwe dowhat we promised?:Yes Q2) Wouldyourecommendusto yourfriendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:4 Comments: goodservice Questionnaire Q1) Didwe dowhat we promised?:Yes
- 3. Q2) Wouldyourecommendusto yourfriendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:5 Comments: Thank you.Nice dealingwithyou. Questionnaire Q1) Didwe dowhat we promised?:Yes Q2) Wouldyourecommendusto your friendsorcolleagues?:Yes Q3) How do yourate yourexperience overall?:5 Comments: Absolutelyperfect,thankstoRebecca,andeveryone else onthe team.Amazinghotel flightsall worked,andfree upgrade tobusinessclass(woohoo!) Lookforwardtousingdialaflightagain:)