The document discusses key performance indicators (KPIs) for retail sales assistants. It provides steps to create KPIs, including defining objectives, identifying key result areas and tasks, and determining how to measure results. The document also discusses mistakes to avoid when setting KPIs, such as having too many, and how KPIs should be designed to link to strategy and empower employees. Various types of KPIs are outlined, and top KPI materials for retail sales assistants are recommended from the website kpi123.com.