1. Pavithra Venkatesan Email: pavithv@gmail.com
Phone: 201-932-6358
Professional Summary
 9 years of ITexperience, including 50monthsat US based customer locationand 6 years of Project
management and lead roles.
 Work experience involves working with Travelers Insurance (Chennai, India), Metlife Insurance
(Tampa, Florida and Chennai, India), XL Insurance (Hartford, CT, Monterey, CA and Chennai
India), ACE Insurance(Philadelphia, PA and Chennai, India), CUNA Mutual Group (Madison,WI)
and XL Global Services Inc. (Hartford).
 Strong skills in .NET Technologies, C#, VB.Net 4.0, VB.Net 3.5, ASP.NET 2.0, ADO.NET,
Visual Studio.NET 1.1, 2.0, 3.0, .NET Web Services, XML, ADO, IIS 4.0/5.0, SQL Server
2005/2008, MS Access
 Due to a good blend of extensive domain knowledge and technical knowledge, I have worked as a
Systems Analyst in current project for about a year.
 Being a core team member have extensive experience in researching, prototyping and
documenting best practices and technical standards for the development
 Lead experience include management of team size of about 10 – 12 both at offshore and on-site
locations.
 WorkedcloselywithBusinessheadsto understandtheir requirementsand convertthem to
requirement documents and share the same with the entire development team.
 Lead role includes involvement in motivating the team to work in a cohesive environment.
 Responsible to mentor junior team members and transition both domain and project related
knowledge with the team.
 Lead Roles include emphasis on Requirement gathering, Design, Development, Unit testing,
Project planning and Application Management.
 Project Management skills - Project estimation, Process management, Project Auditing,
Innovating new ideas, Training users across the globe.
 Experience in Programming using MS SQL Server 2005/2008 andMS Access backend. Extesively
used PL/SQL, Stored Procedures, Referential integrity, Functions and Triggers in Microsoft
SQL Server.
 Worked with .Net Server Controls like Data Grid/Grid View, Data List, List View, Repeater
Control, Infragistics third party tool etc., to retrieve the data from the database and display it to the
user. Used features of these controls like Paging, Sorting, Editing and created dynamic user cotrols.
 Experience using Master Pages, CSS3 and HTML 5, AJAX, JQuery, XML, XSLT, XPATH and XSD
technologies with Microsoft .NET.
 Extensive experience in HTML, XML, Web services.
 Good knowledge of design patterns like MVC and Singleton.
 Workedonversion controlsoftwarenamely Visual SourceSafe(VSS),TFS (TeamsiteFoundation
Server)
 Exposure to UI design, Testing (Mercury Quality Center), Code Review (FxCop) for various
projects.
 Effective Team Player Skills and Focused, able to stay on task and see projects to completion
 Reputation for excellent interpersonal and analytical skills and excellent written and verbal
communication skills in a fast-paced environment and result oriented with a committed attitude.
Education
 Masters (PGDBA) in Finance, Symbiosis Centre for Distance Learning, India.
 Bachelor of Engineering in Electronics & Communication Engineering, Anna University, India.

2. Certification
 Cognizant Certified Professional – General Insurance.
 Cognizant Certified Professional – Six Sigma: Yellow Belt.
 Cognizant Certified Professional – xPression Suite.
 AICPCU – Property and Liability Insurance.
 Microsoft - Developing Web Applications using C#.
 Microsoft - Programming in HTML5 with JavaScript and CSS3.
Technical Skills:
Client Tools
C#, VB.Net 4.0, VB.Net 3.5, ASP.NET 2.0, ADO.NET,Visual Studio.NET 1.1, 2.0,
3.0, .NET Web Services,XML, ADO,IIS 4.0/5.0, Infragistics
Database MS SQL Server2000/ 2005 /2008andMS Access2000
Development Tools MS Visual Studio.NET 2010/2008/2005/ 2003
Others
ADO.NET,AcrobatProfessional 6.0,MS Visio,AdobeDocument Server,Visual
SourceSafe,TeamsiteFoundationserver
Scripting Languages HTML,JavaScript,VB Script, JQuery
OS WindowsNT/2000Server,Windows98/2000/XP/2003/2007
Packages MS Office2000/XP(Word,Excel,PowerPoint)
Version Control TFS (TeamFoundationserver)andVisual SourceSafe(VSS)
Professional Experience
Cognizant Technology Solutions (Sep-05 through Oct-13, March 15 – Till Date)
Client: The Hartford
Location: Hartford, CT
Duration: Jan 2016 – Till Date
Environment: EMC xPression Suite – xDesign, xRevise, xAdmin, xPresso for DreamWeaver.
Project: Prepare Deliver Archive
The Hartford, is an insurance company providing insurance to Auto, Home and Small Business products. In
this PDA project, all the Quote, Issue documents and all the emails sent out to consumers are prepared,
archived and delivered. The team interacts with all business groups in the Enterprise, Commercial and
Claims groups within the organization.
Roles and Responsibilities:
 Analyze requirements
 Meet with all related systems’ SMEs and finalize the templates
 Prepare the variable Mapping documents
 SME for the multiple modules and represent the team in Release Management, Defect Triage and
Project Status reviews with all Business applications

3. Client: XL Global Services Inc.
Location: Hartford, CT
Duration: Mar 2015 – Till Date
Environment: Windows XP,Windows Server 2008, MS BizTalk Server 2009, MS Visual Studio .Net 2008,
MS SQL Server – 2008, QC, TFS.
Project: Enterprise Application Interface
XL Group Insurance, through its subsidiaries, is a global insurance and reinsurance company providing
property, casualty and specialty products to industrial, commercial and professional firms, insurance
companies and other enterprises throughout the world. Its global Insurance segment operates under the
name "XL Insurance" and provides commercial property, casualty, professional liability, environmental
liability,aviation and satellite, marine and offshoreenergy,product recall,political risks, equine, fine art and
specie, excess and surplus lines and other insurance coverage.XLGlobal Claim is a centralized global claims
management system that supports XL's insurance operations in 21 countries. As an interface project,
Enterprise Application Interface (EAI), is responsible for ensuring that data is fed from upstream systems
to downstream systems seamlessly. EAI achieves any data transformation if required between the
interacting systems through the use of BizTalk and also uses .Net applications thus providing end to end
solutioning.
Roles and Responsibilities:
Systems Analyst
 Analyze requirements and perform corresponding impact analysis using BizTalk.
 Meet with all related systems’ SMEs and finalize the approach for development
 Prepare business specifications and perform system testing as needed for internal projects
 Development of web applications in visual studio 2008 and SQL server 2010
 Report project status and metrics to clients
 Maintain all integration artifacts and release documents.
 Responsible for delivery of quality code
 POC for the enterprise integration team and represent the team in Release Management, Defect
Triage and Project Status reviews with all Business applications
Client: Cognizant Technology Solutions
Location: Chennai, India
Duration: Apr 2013 – Oct 2013
Environment: Windows 2003, C#.Net, VS 2010, VS 2012, SQL server 2008, TFS, HTML 5 and CSS 3, AJAX.
Project: CATP-Solutions (.Net)
As a part of Training Division of Cognizant Technology Solutions, this team aimed at providing quality
training material in the form of presentations, hands on, assignments and assessments to the new recruits
and to the already existing employees. This wouldbe based on the requirements fromthe business units for
need of a specific skill set or for continued skill improvement.
Roles and Responsibilities:
Project Lead
 Involved in leading a division of the team and successfully implementing a new improved syllabus
for the new recruits.

4.  Responsible to collect requirements from business units and providecustomized training schedule
and syllabus.
 Created demo projectsand assessment projects forvariousconcepts using AJAX,CSS3andHTML5
for developing the UI and C# VS 2010 with SQL server 2008 as the backend.
 Extensive use of datagrid and dataview to throw light on its different uses.
 Used JQuery extensively to create the UI controls.
 Responsible for maintaining the code in TFS
 Responsible for automating the evaluation of assignments and assessments using Coded UI.
Client: MetLife Insurance
Location:Chennai, India
Duration: Jun 2012 – March 2013
Environment: Windows 2003, C#.Net, VS 2010, SQL 2008, TFS
Project: Global Technology Office
As a part of MetLife’s overall effort to reduce operating cost and simplify the operating environment, the
GTO Efficiency & Effectiveness team has a commitment to identify, gather, track and report on a variety of
ITmanagement metrics, showingtrends and performanceovertimeforcost,efficiency andotherindicators.
A centralized database with a user interface for data entry, and analytics/reporting tools are required to
support the effort. This database willallow GTOpointpeople reporting metrics values toenter those values
in a standardized manner. It will also allow the GTOEfficiency &Effectivenessteam to manipulate the data
and generate both pre-defined and ad-hoc reports.
Roles and Responsibilities:
Project Lead
 Involved in leading the team and part of all phases of SDLC
 Responsible to collect requirements and raise clarifications to the business at the right time
 Developthe reporting screens and the corresponding pdf/excelreports for variousroles using Role
Principal in C# .net VS2010
 Develop the stored procedures and functions in SQL server2008
 Responsible for testing the entire application and provide quick fixes to the application which was
delivered in a very short span of time.
Client: CUNA MutualGroup (Insurance)
Location:Madison, WI
Duration: Oct2011 – Jun 2012
Environment: Windows XP,Windows2003, .Net 3.5, VS 2008, C#.Net
Project: COMPUSET TO XPUBLISH Conversion
The CUP APEX CompuSet to xPublish conversionProjectis an operational Projectthat upgrades the forms
fromthe CompuSet to xPublish engine. All activetemplates are convertedtothe current corporate standard
of xPublish. The resultant output of the document development is PDF files and xPublish templates. This
would enable the policies to be available for the customer to view online.
Roles and Responsibilities:
Module Lead/Senior Developer
 Primarily responsible forunderstanding the business requirements and convertthem to functional

5. requirements. Based on the analysis of the data collected, would arrive at a form conversion
methodology.
 Activeinvolvementinallbusiness meetings and actedas theOnshore TechnicalSME fromCognizant
side and provided business solutions for all issues.
 Act as the liaison between Cognizant offshore and CUNA Mutual Business/IT Group and raise
clarifications as and when required.
 Continuously lookforProcessimprovementsand ensure that the Timelines forthe delivery are met.
 Responsible formultiple projects’ estimation, delivery and status reporting to Cognizant as well as
the client management.
 Resolveissues that are facedduring the conversionand wouldserve as the first technicalpoint after
which it would be raised with the EMC Group.
 Understand the testing methodology of the client and ensure that we simulate the same during
testing thereby preventing defect leakage.
 Used xPression Design to create forms in xPublish engine
 Created a tool forPDFcomparison,countthenumberof variablefieldsandthenumberoffiles
created using C#.Net Winforms
Client: ACE Insurance Group
Location:Philadelphia, PA
Duration: April 2010 – Sep 2011
Environment: Windows XP,Windows2000, .Net 2.0, VS 2005, C#.Net, JQuery,Cognizant 2.0, VSS, Java
Script, HTML, XML, XSL
Project: Print & Interface
The project consists of implementing work requests from the client. The work request includes
Development & Support of ACE Solutions Interface & Print application, Development of interfaces &
transformation logic required to incorporate the business rules in the Application, Implementation of
business entity changes in the Application, Provide onsite technical support for GENIUS & xPression.
Roles and Responsibilities:
Project Lead / Senior Developer
 Responsible to understand Client Processes and to work efficiently to meet targets and deliver
solutions in accordance with Cognizant quality control standards and business practices and
procedures.
 Have developed a level of competency, which helps to anticipate issues and solve them in advance.
 Coordinating the development & maintenance activities with offshore
 Provide onshore production technical support in GENIUS – General Insurance Underwriting
Software, Document Sciences XPression 3.0 & Altova Map Force.
 Imparting domain and technical knowledge to fellow team members.
 As part of rollout type of work, the responsibilities include gathering the requirements from the
clients, performing analysis on the business requirements and development of high level and
detailed system design, test environment set-up, system testing, implement the system in to the
production environment and providing warranty support.
 Preparation of various technical and functional documents including Requirement Specification

6. document, High Level Analysis and Approach document, High Level Design Document, Detailed
Design Document, System test plan and test procedure document and implementation plans.
 Further responsibilities also comprise of ensuring top quality deliverables fromCognizant to client
and collection of project metrics.
 Used NetWebservices(VB.Net2.0 – VS 2005)toconverttheinputxmlintoan xml formthat would
be understood by the xPression engine.
 Created tools as a value add using .Net Winforms to analyze the log file and search for error tags
and count the number of files generate.
Client: Ace Insurance Group
Location:Philadelphia, PA& Chennai, India
Duration: June 2009 – Aug 2009 & Sep 2009 - March 2010
Environment: Windows XP, Windows 2000, xPression Suite, VB, .Net 2.0, VS 2005, C#.Net, JQuery,
Cognizant 2.0, VSS, XML, XSL
Project: Enterprise Forms
Enterprise forms Print and Interface project is to provide single interface solution to the Enterprise level,
forms printing need. The objective of this project is to bring all the enterprise applications under one
umbrella. This is a strategic projectforthe ACE group. This projectis to developone stop solution whichcan
be accessed and utilized by different set of applications from various lines of business. The current state of
the forms printing is handled by variousdifferent tools used in different applications across the enterprise.
Enterprise forms print and interfaceprojectis the solution toconsolidate all the print operations across the
enterprise thus standardizing the print operations. By creating a common platform for all the applications
re-usability, profitability, and scalability are few of many advantages out of this project. This project also
helps ACE group’s go green initiative by printing forms electronically in most scenarios.
Roles and Responsibilities:
ModuleLead
 Involved in requirement gathering, design and development of the project.
 Provide design solution using xPression 3.0, XML and .Net to the new applications to be migrated
from their current state and integrated into the Enterprise forms print interface.
 The sole point of contact to the Onsite team for the various conversion projects.
 Instrumental in convertingtheentire datasourceto XMLusingXSLwhichisauniversally accepted
standard, using .Net Webservices (VB.Net 2.0 – VS 2005) as the medium.
 Major role in setting up the standards across the enterprise for various applications.
 Responsible for offshore transitioning, delivery audit, and co-ordination, project control, Status
tracking and Software configuration management.
Client: XL Insurance
Location:Hartford, CT & Chennai, India
Duration: Sep 2008 & Oct 2008 to May 2009
Environment: Windows XP,Windows2000, Cold Fusion, OraclePL/SQL
Project: XLDP
The XLDP applicationsuite contains the coreapplications whichsupport XL’s Design professional business.
The suite is comprised of six applications that include Phoenix and an Online Internet Insurance
Application/Agency Extranet suite. The different applications include Phoenix, Electronic Application
Program (WebApp/EAP), Agency Internet Toolkit (AIT), Agency Communications, Automated materials

7. Ordering Service (AMOS) and Professional Liability Educational Program (PLEP). The support and
maintenance of all these applications was handled by Cognizant. This was the pioneer project taken up by
Cognizant from XL.
Roles and Responsibilities:
Module Developer
 Had been to onsite (Sept – Oct 2008) for knowledge transition and was actively involved in
transitioning the knowledge gained at onsite on returning to Offshore.
 Involved in the analysis of key enhancement items identified by the client and convert them into
technical requirements.
 This projectinvolvesvarioustechnologiesand I wasable toquickly identify solutions forthe various
bugs and production issues.
 Actively involved in completing the project tasks which has helped to avoid any critical issues.
 Analyzed in great detail the requirements for the major enhancement – DPFAST and been able to
point out the potential problem areas well in advance to assist the development team during the
development phase.
 Proposed Report Automation as reporting was a major part of the support activity.
 Responsibility for the best quality of deliverables from the offshore team.
Client: XL Insurance
Location:Chennai, India
Duration: 01/07/2007-04/31/2008
Environment: Windows XP,Windows2000, .Net V2.0, C#.Net, SQLServer 2005
Project: Quote Letter Application
The project involves the development of the Quote letter Application. Quote Letter Application abet
underwriter to automate the Quote letter and binder Generation Process.This Application serves as access
point for Underwriter to enter the Insured customer details along with specific Line of Business and Loss
Control Wording. This application also guides underwriter to download required form from RegSite for
particular Line of Business. Once this is done Underwriter cangenerate the QuoteLetter Documentand will
send to customer before it is bound.
Roles and Responsibilities:
Developer
 Joined this team when the project was in the critical phase of development and was able to quickly
absorb the details and start development immediately.
 Raised clarifications to the business at the right time which helped in efficient development and
successful completion of the project.
 Responsible to develop UI screens using HTMLandCSS with webcontrols including datagrids and
repeaters.
 Develop logic using C#.Net 2.0 and SQL Server 2005 as the backend
 Used FxCop for code review
 Was responsible to deploy the code on the test server for User testing.
Client: MetLife Insurance

8. Location:Chennai, India & Tampa, FL
Duration: Dec 2007- Aug 2008 & Jan 2008 – Mar 2008
Environment: Windows XP,Windows2000, .Net V2.0, VB.Net
Project: REIOS Extended Support
REIOS is a web enhancement project that deals with the Origination of Real estate Investments for
MetLife. The site enables creation of loans for agricultural lands and commercial buildings, which
requires information to be gathered for the property that secures the loan. The project features
reporting functionalities, disconnectedapplications whichweredevelopedas windowsapplications and
includes number of batch processes for data migration to the Accounting system called MSAS.
Roles and Responsibilities:
Developer
 Was the Commercial team lead and actively involved in the overall coordination of the team.
 Involvedintheanalysis,development and testing of allthe possible scenarios fora complexBusiness
Calculation.
 Onsite coordination for the commercial team for a period of 3 months (January to March) during
which I was involved in client testing and fixing the production defects identified with a short
turnaround time.
 Actively involvedin the Analysis of the .Net and SQL Upgrade in whichshe analyzed the Impacts of
SQL 2005 upgrade on the existing database using Advisory Tool for SQL 2005 Upgrade.
 Prepared the Business Help Document for the Commercial Application.
 Developed the ‘One Pager’ using AJAX. This was a pain point for the customers due to the slow
response time. AJAX Implementation improved the response time by 50%.
 Was responsible to create complex procedures, functions and triggers in the SQL server.
Client: Travelers Insurance
Location:Chennai, India
Duration: Dec 2005- May 2007
Environment: Windows XP,Windows2003, .Net V2.0, VB.Net, ASP
Project: QRI Enhancements
QRI Enhancements project is with the St. Paul Travelers Account. This project involves migration of QRI
portal from Active Server Pages to .Net platform. This project also includes the integration of the Risk
Analysis Model application in .Net platform with the Quote Rate Issue portal. Risk Analysis Model
application is used to rejectthe policy based on givenparameters at the initial stage of the policy instead of
declining at the later stage. The Project constitutes the following phases: Analysis, Design, Development,
and Testing.
Roles and Responsibilities:
Developer
 Started as a team member and was responsible for studying the functionality of portal system and
to understand the requirements for the development work on QRI Enhancements project.
 Quickly scaledup topreparing the deliverablesand delivering them to onsite and been able towork
on individual modules which required direct interaction with onsite.
 Worked with Classic ASP and debugging in some of the smaller modules

9.  Conversion from VB Script to Java Script assisted expertise with scripting technologies
 Worked with asp.net 1.1 with C#. Used Infragisticsdatagrid instead of the regular .net webcontrol
to implement batch updates and filtering feature.
Honors and Awards
 Associate of the Month for the Enterprise Forms Project from ACE Insurance Group.
 Insurance Best Project of the year (Travelers - RQI) from Insurance vertical, Cognizant.
 Organized and participated in several corporate level cultural and fun activities.