1. Curriculum Vitae
Kiran D V N
QA Specialist
CSQA certified, ISTQB certified tester
kirandvn@gmail.com
+91 903-070-1420
Experience Summary
• Having 5 years, 9 months of Software Quality Assurance and Functional testing experience in
Banking and Financial Services Industry.
• Experience in Retail banking (Cards, Mortgages) and Investment banking (eBrokerage).
• Worked on various American Express cards applications, internet banking and mobile banking
applications.
• Worked on Wells Fargo Home Mortgage loan decisioning and eBrokerage applications.
• Experience as a test coordinator.
• Expertise in Testing Methodologies and Software Testing Life Cycle (STLC).
• Expertise in preparing Test Plans, Test Strategies, Test Scenarios, Test Conditions, Test
Scripts, Test Reports and Defect Metrics.
• Experience in Requirements Analysis, Business reviews and working sessions to understand the
requirements and system design.
• Experience in onshore – offshore business model and handling clients.
• Have worked on projects that were implemented in Waterfall Model and Agile Model.
• Extensive knowledge of SDLC and Defect Life Cycle.
• Expertise in Test case Design, Test Tool usage, Test Execution, Defect Triaging, Status
reporting, metrics collection and reporting.
• Hands-on experience on Test Management tools - HP Quality Center (QC) & HP Application Life
cycle Management (ALM).
• Experience in Mobile testing. Experience in testing Web Services using SOAP UI.
• Hands-on experience on Wells Fargo System of Record - MSP (Mortgage Servicing Platform).
• Experience in End-to-End testing, Functional testing, System Integration testing (SIT), User
Acceptance testing (UAT), GUI testing, Compatibility testing, ADA (Americans with Disabilities
Act) testing (Accessibility testing), Analytical testing and Regression testing.
• Experience in Database testing.
• Worked on Databases - Oracle, DB2, SQL server 2008.
• Worked on IDEs AquaDataStudio, Oracle JDeveloper for DB testing.
• Worked on Oracle products, Real Time Decisions (RTD), Decision Center (DC) & Decision Manager
User Interface (DMUI) – for Analytical testing.
• Presented sessions and mentored teams on Agile Model.
• Trained new team members and conducted Knowledge Transfer sessions to cross teams.
• Prepared Knowledge Management documents and developed a KM Portal using HTML.
• Hands-on experience in writing SQL queries.
• Knowledge of XML, HTML and basic UNIX commands.
Career Summary
 Working with Wells Fargo India Solutions Private Limited, Hyderabad as a QA Specialist from
June 2014 to till date.
 Worked as QA Analyst in Cognizant Technology Solutions India Private Limited, Hyderabad
from November 2010 to June 2014.

2. Curriculum Vitae
Skill Set
Functional Testing Tools Oracle Real-Time Decisions (RTD), SOAP UI
Testing Management
Tools/Defect Tracking
Tools
HP Quality Center 9.0, 10.0, HP ALM 11.0, 12.0, 12.01
Operating Systems Widows 7, Windows 8.1, Unix, Linux, Mac
Languages C, C++, XML, HTML, SQL
Databases SQL server 2008, Oracle 8i, 9i, 10g, DB2 8.x, Mainframe
IDEs AquaDataStudio, Oracle JDeveloper
Software Process Models Waterfall model, V model, Iterative model, Incremental model, Agile
model
Processes Software Development Life Cycle, Software Testing Life Cycle, Defect
Life Cycle, Software Testing Methodologies, Software Testing Types,
Black Box Testing Techniques, Test design techniques
Other tools LPS (Lender Processing Services), PuTTY (for validating server logs),
Version One (Agile Project Mgmt), Device Connect (Mobile Cart),
NVDA, JAWS
Certifications
 Certified Software Quality Analyst (CSQA) certification in December 2015.
 ISEB/ISTQB Certified Tester Foundation Level certification in December 2012.
 BFS Foundation Level Certification from Cognizant in 2013.
 Quality Center – Practitioner Certification from Cognizant in 2012.
 Performance Testing – Basics Certification from Cognizant in 2012.
Achievements
 Achieving Excellence award from Wells Fargo for 2nd Quarter 2015.
 Making a Difference award from Cognizant QE & A group in July 2013.
 Pillar of Excellence award from Cognizant Testing Services in June 2012.
Academic Qualification
 Bachelor of Technology in Computer Science & Engineering from DRK Institute of Science and
Technology, affiliated to JNTU University – Hyderabad, graduated in 06/2010.

3. Curriculum Vitae
Projects Summary
1. Project Name : Empower SSEP – (Secure Session Experience Platform)
Title: Empower - SSEP
Client: Wells Fargo
Period: April 2016 to till date
Project Description:
The primary purpose of this application is to provide a better online experience to the Brokerage Clients
such that they are able to interact with both - the systems and WFA’s in the best possible way. The
project seeks to redesign its online platforms and hence reimagine the e-brokerage online experience
offered by WFA to meet client expectations and competitor offerings.
Roles and Responsibilities:
 Understanding the requirements and functional specifications of the project.
 Designing test conditions, writing test scripts and executing them.
 Preparation of test data.
 Participating in project status calls.
 Interacting with onsite team for queries.
 Identifying the defects without slippage to next phases of testing.
 Reporting the defects and tracking them to closure.
 Providing UAT execution support.
 Updating test results in ALM.
2. Project Name : HPA (Home Preservation Application) - My City Modification
Title: HPA - MCM
Client: Wells Fargo
Environment: Windows-7, Java, SQL Server, HPA, MSP
Period: January 2015 to March 2016
Project Description:
HPA is one of the decisioning applications used by Wells Fargo for modifying the Mortgage Monthly
payments. The application provides different modification options so that the monthly payments are
affordable, based on certain eligibility criteria of the borrower and thus foreclosures are prevented.
The tool provides a Trial Modification initially and once the trial period is successful, it then offers a Final
Modification.
My City Modification is a new modification program that was introduced to help stabilize communities
most heavily impacted by the housing crisis, beginning with Detroit, MI and Cook County, IL.
Roles and Responsibilities:
 Understanding the requirements and functional specifications of the project.
 Designing test conditions, writing test scripts and executing them.
 Preparation of test data.
 Participating in project status calls.

4. Curriculum Vitae
 Interacting with onsite team for queries.
 Identifying the defects without slippage to next phases of testing.
 Reporting the defects and tracking them to closure.
 Providing UAT execution support.
 Updating test results in ALM.
3. Project Name : INTEREST GRAPH
Title: Interest Graph
Client: American Express
Environment: Windows-7, Java, DB2, Oracle 8i, Big data, RTD, DMUI
Period: January 2014 to June 2014
Project Description:
American Express uses the Personalization capability to optimize the selection of marketing offers,
treatments, paid advertising placements and other content on AmericanExpress.com
One set of attributes within the personalization capability, the passion models, segment the customers
based on common interests and behaviors. This segmentation is used to serve up specific offers to these
customers, which are more tailored to their interests and more likely to result in conversions. These
original passions models have become dated and replacement models have become available. These
replacement models are called Interest graphs and will segment the customers in much the same way
that the passion models do today.
The purpose of this project is to make all of the necessary changes in order to switch the PZN application
from using the passion models to using the interest graphs. This will include reaching into the system
housing the Interest Graph data, pulling it into the profile database and making it available for rules -
writing in RTD, Epiphany, and model usage.
Roles and Responsibilities:
 Understanding the requirements and functional specifications of the project.
 Preparing test plan, test strategy, designing test conditions, writing test scripts and executing
them.
 Preparation of test data.
 Participating in project status calls.
 Interacting with all other projects teams.
 Identifying the defects without slippage to next phases of testing.
 Reporting the defects and tracking them to closure.
 Circulating daily project status to the project stakeholders.
 Providing UAT execution support to the client.
 Updating test results in QC.
 Preparing Test Summary reports during closure of projects.
4. Project Name : DEL Netherlands & Austria
Title: DEL NL and AU
Client: American Express
Environment: Windows-7, Java, DB2, DEL, DEL UI
Period: January 2013 to December 2013

5. Curriculum Vitae
Project Description:
Decision Engine Light provides a simpler, lighter version of personalization engine RTD (Lead 8 markets)
and is tailored for smaller markets with lower offer and impression volumes. Decision Engine Light
provides a huge step up from the current solution, PES Hook, giving the ability to target, full reporting
(impression, click and conversion tracking) and supports an unlimited number of offers per placement –
and represents a huge improvement in American Express Card Product marketing capabilities.
Roles and Responsibilities:
 Understanding the requirements and functional specifications of the project.
 Preparing test plan, test strategy, designing test conditions, writing test scripts and executing
them.
 Preparation of test data.
 Interacting with all other projects teams.
 Identifying the defects without slippage to next phases of testing.
 Reporting the defects and tracking them to closure.
 Circulating daily project status to the project stakeholders.
 Providing UAT execution support to the client.
 Updating test results in QC.
 Preparing Test Summary reports during closure of projects.
5. Project Name : RTPL (Realize the Potential London)
Title: RTPL
Client: American Express
Environment: Windows-7, Java, DB2, DM UI
Period: January 2012 to June 2012
Project Description:
Realize the Potential – London (RTPL) is an innovative, customer engagement initiative designed to
enrich AMEXCard member’s experience who visit LONDON for 2012 Olympics. RTPL will offer AMEX
Card members access to unique content, including news about events, special offers, enriched
experiences and ‘in the know’ advice, to make their time in London that much more rewarding and
special. As well as gaining access to a number of specially staged events and those that form part of
AMEX ‘Preferred Seating Programme’ such as Somerset House and the National Theatre, Card members
will receive regular, tailored merchant offers for travel, accommodation, dining and retail.
Card members will be able to find out more by accessing RTPL content on the American Express
website, and UK and US customers will also have the opportunity to download special Amex iPhone and
iPad Apps.
Roles and Responsibilities:
 Understanding the Product Backlog, User Stories.
 Participating in Sprint Planning meetings.
 Preparation of test plan, test conditions and test cases and executing them.
 Participating in Daily Scrum Calls.
 Identifying defects, reporting them and tracking defects to closure.
 Circulating daily Sprint status to the Scrum team.
 Providing UAT execution support to the client.
 Participating in Sprint Retrospective calls.
 QC execution and preparation of test summary reports during closure of Sprints.

6. Curriculum Vitae
6. Project Name : Mobile Personalization
Title: Mobile PZN
Client: American Express
Environment: Windows-7, Java, DB2, PuTTY, Interim UI
Period: January 2011 to December 2011
Project Description:
Personalization (PZN) is a marketing program within American Express Interactive (AXPi) used to target
and optimize American Express products and services to existing Card members within the on-line
channel.
By recognizing customers in any channel, PZN provides American Express the ability to recognize
customers and display personalized marketing campaigns. It is a stable and scalable platform that
manages millions of customer interactions every day with the goal of maximizing customer loyalty and
revenue.
Mobile is the AMEX Mobile Application for US Card Members who login to the AMEX Website via Mobile
Channel.
Roles and Responsibilities:
 Understanding the Product Backlog, User Stories.
 Participating in Sprint Planning meetings.
 Preparation of test plan, test conditions and test cases and executing them.
 Participating in Daily Scrum Calls.
 Identifying defects, reporting them and tracking defects to closure.
 Circulating daily Sprint status to the Scrum team.
 Providing UAT execution support to the client.
 Participating in Sprint Retrospective calls.
 QC execution and preparation of test summary reports during closure of Sprints.