Samantha Byrnes is an experienced IT professional with over 10 years of experience in systems administration, networking, and technical support roles. She has extensive experience supporting both Windows and Mac environments, as well as networking hardware from vendors such as Palo Alto, Juniper, Aruba, and Fortinet. Byrnes most recently served as the IT Manager for Craftsy, where she oversaw network expansions and infrastructure upgrades to support rapid company growth. Prior to that, she held various systems administration roles at the Art Institute of Colorado and Dish Network.
Samantha Byrnes is an experienced IT professional from Denver, Colorado with over 10 years of experience in systems administration, network administration, and IT management roles. She has extensive experience supporting mixed Windows and Mac environments, implementing security systems like firewalls and wireless networks, and scaling IT infrastructure to support growing companies. Her background includes roles at Craftsy, The Art Institute of Colorado, Dish Network, and Tom Brown Inc, where she demonstrated the ability to take ownership of projects, provide solutions, and ensure system stability and scalability.
Presentations from a learning event by Guy's and St Thomas' Charity on the challenges of involving patients, staff, citizens and others meaningfully in co-designing and co-producing health innovation.
Profit and loss account of banking companiesAnand Saran
The document outlines the key components of a profit and loss account for banking companies in India. It discusses that a profit and loss account summarizes revenues, costs, and expenses over a financial year to calculate profit or loss. It then describes the various schedules that make up a bank's profit and loss account, including interest earned and expended, other income, and operating expenses. The profit or loss is then appropriated to reserves, dividends, or transferred to the balance sheet.
Control refers to managing performance against standards and correcting deviations to achieve objectives according to plans. It involves setting standards, measuring actual performance, and taking corrective action. The objectives of control are to measure progress, uncover deviations, ensure plans are effective, indicate when corrective action is needed, optimize resource use, adapt to changing environments, and provide feedback. Deviations can occur due to changes, delegation, mistakes, and complexity. Limitations include difficulty setting qualitative standards, inability to control external factors, employee resistance, expense, measurement challenges, inflexible standards, and lack of controller knowledge. Control is a fundamental management function for efficiently achieving organizational objectives and ensuring the organization moves in the right direction.
Southwark and Lambeth-based projects Knee High Design Challenge, Diabetes Modernisation Initiative and Pathway explore what it takes to maintain change in the local healthcare system: understanding the issue & adapting to ever-changing context; gathering & maximising evidence; and building & maintaining meaningful relationships.
Find out more at www.gsttcharity.org.uk
Price and output determination under perfec competitionAnand Saran
Under perfect competition, firms are price takers and cannot influence the market price. The market price is determined by the intersection of total industry demand and supply. In the short run, a firm can be in a situation of normal profit, super normal profit, or loss depending on the relationship between average revenue (AR) and average cost (AC). In the long run, all firms will earn only normal profits as inefficient firms exit the industry. The shutdown point occurs when a firm's average variable cost equals its average revenue.
Management involves getting tasks completed effectively and efficiently to achieve goals, while administration refers to creating and enforcing rules and regulations. Some scholars view management and administration as distinct processes, with administration setting objectives and policies and management executing them. Others see management as including administration, where top management sets policies, middle management plans and organizes, and lower management supervises. Still others use management and administration interchangeably to refer to the same process of planning, organizing, directing, and controlling resources in both business and government.
Samantha Byrnes is an experienced IT professional from Denver, Colorado with over 10 years of experience in systems administration, network administration, and IT management roles. She has extensive experience supporting mixed Windows and Mac environments, implementing security systems like firewalls and wireless networks, and scaling IT infrastructure to support growing companies. Her background includes roles at Craftsy, The Art Institute of Colorado, Dish Network, and Tom Brown Inc, where she demonstrated the ability to take ownership of projects, provide solutions, and ensure system stability and scalability.
Presentations from a learning event by Guy's and St Thomas' Charity on the challenges of involving patients, staff, citizens and others meaningfully in co-designing and co-producing health innovation.
Profit and loss account of banking companiesAnand Saran
The document outlines the key components of a profit and loss account for banking companies in India. It discusses that a profit and loss account summarizes revenues, costs, and expenses over a financial year to calculate profit or loss. It then describes the various schedules that make up a bank's profit and loss account, including interest earned and expended, other income, and operating expenses. The profit or loss is then appropriated to reserves, dividends, or transferred to the balance sheet.
Control refers to managing performance against standards and correcting deviations to achieve objectives according to plans. It involves setting standards, measuring actual performance, and taking corrective action. The objectives of control are to measure progress, uncover deviations, ensure plans are effective, indicate when corrective action is needed, optimize resource use, adapt to changing environments, and provide feedback. Deviations can occur due to changes, delegation, mistakes, and complexity. Limitations include difficulty setting qualitative standards, inability to control external factors, employee resistance, expense, measurement challenges, inflexible standards, and lack of controller knowledge. Control is a fundamental management function for efficiently achieving organizational objectives and ensuring the organization moves in the right direction.
Southwark and Lambeth-based projects Knee High Design Challenge, Diabetes Modernisation Initiative and Pathway explore what it takes to maintain change in the local healthcare system: understanding the issue & adapting to ever-changing context; gathering & maximising evidence; and building & maintaining meaningful relationships.
Find out more at www.gsttcharity.org.uk
Price and output determination under perfec competitionAnand Saran
Under perfect competition, firms are price takers and cannot influence the market price. The market price is determined by the intersection of total industry demand and supply. In the short run, a firm can be in a situation of normal profit, super normal profit, or loss depending on the relationship between average revenue (AR) and average cost (AC). In the long run, all firms will earn only normal profits as inefficient firms exit the industry. The shutdown point occurs when a firm's average variable cost equals its average revenue.
Management involves getting tasks completed effectively and efficiently to achieve goals, while administration refers to creating and enforcing rules and regulations. Some scholars view management and administration as distinct processes, with administration setting objectives and policies and management executing them. Others see management as including administration, where top management sets policies, middle management plans and organizes, and lower management supervises. Still others use management and administration interchangeably to refer to the same process of planning, organizing, directing, and controlling resources in both business and government.
Dokumen tersebut membahas tentang koperasi, prinsip-prinsipnya, jenis-jenisnya, struktur organisasi dan pengurusannya, serta dasar-dasar pendirian dan pengoperasiannya sesuai dengan peraturan perundang-undangan.
Presentations from Guy's and St Thomas' Charity's seminar on some of the key challenges of evaluating innovative health projects: choosing the right measures, evaluating from start to end and the real value of qualitative data. The seminar was held on 6 October 2015 with local healthcare professionals in Lambeth and Southwark,
Speakers:
Khalida Ismail, 3 Dimensions of Care for Diabetes, King's College London
Gillian Holdsworth, SH:24
Stephen Clift, Canterbury Christ Church University
Jonty Heaversedge, NHS Southwark CCG
For more information about the Charity, visit www.gsttcharity.org.uk
On 9 February 2016 Guy's and St Thomas' Charity brought together health professionals, decision-makers, voluntary organisations, patient representatives and others in Lambeth and Southwark to explore ways of improving health by looking outside the confines of healthcare. We wanted to showcase and discuss approaches to improving health outcomes which tackle the wider aspects that impact on people’s wellbeing – from housing to education or social connections.
Speakers:
- Imogen Moore – Citizens UK
- Jeremy Swain – Thames Reach
- Catherine Pearson – Healthwatch Lambeth
- Ollie Smith – Guy’s and St Thomas’ Charity
Find out more about the event and our work supporting new ideas in health at www.gsttcharity.org.uk
The document discusses qualities of a good capital structure. It defines capital structure as the mix of long-term funding sources like debt and equity. An optimal capital structure maximizes firm value and minimizes average cost of capital. Qualities of a good capital structure include profitability, solvency/risk, flexibility, minimum cost of capital, safety of investment, and control. It should allow maximum returns through leverage at low cost while balancing debt and equity to control risk.
Vouching involves verifying book entries against source documents like invoices and receipts. When vouching purchase books, checks include examining invoices for supplier name, goods received, and approval. Purchase return books are vouched by checking debit notes and goods records. For sales books, checks involve verifying invoices, order books, dispatch records, and asset sales. Sales return books are vouched by examining credit notes and goods received records to validate returned item details and postings.
Internal check regarding cash receipts and cash paymentAnand Saran
Internal check is an accounting procedure that divides duties so that no single individual can carry out all stages of a transaction. This helps prevent errors and fraud. The document outlines procedures for controlling cash receipts and payments, including having separate cashiers, issuing pre-numbered receipts, daily bank deposits, reconciling bank statements, and requiring authorized signatures on checks. It emphasizes dividing duties, timely recording, safeguarding assets, and oversight as key parts of internal checks.
Nikhil Mohanan is seeking a new position where he can utilize his 2.75 years of experience in quality management, welding, inspection, and fabrication. He has a B-Tech in Mechanical Engineering and is currently employed as an Assistant Engineer in welding and fabrication, where he is responsible for quality assurance, inspection, and ensuring compliance with standards. He is proficient in welding processes, non-destructive testing, CAD software, and quality control procedures.
The document is a resume for Joyce A. Tumalian seeking an administrative assistant position. It summarizes her qualifications including managing responsibilities in a high-volume environment, excellent communication and people skills, strong organization and time management abilities, and technical skills in Microsoft Office and editing. Her education includes degrees in Mass Communications and Law from universities in the Philippines as well as certifications in nursing, gerontology, and as a residential care facility administrator in California. Her work history includes experience as a college instructor in the Philippines and as an assistant administrator and supervisor at a nursing services company in California.
Daniel Taylor is seeking a challenging position utilizing his experience and skills in information technology. He has over 10 years of experience in server administration, virtual machine environment design and maintenance, network installation and support, and PC hardware and software troubleshooting. His background includes roles as an MIO Engineer and Server Administrator for Alcoa Forgings & Extrusions, a Field Product Specialist for Pitney Bowes, and a Customer Engineer for NCR, where he serviced computers, printers, and other equipment. He holds CompTIA A+ and Network+ certifications as well as Microsoft and VMware certifications.
Tyler Zimmerman provides a resume highlighting his customer service, leadership, and computer skills. He has over 5 years of work experience in retail, landscaping, and logistics. Currently, he works as an Assistant Store Manager at Skechers Inc. Zimmerman graduated high school with honors and was involved in various extracurricular activities and volunteer work.
The document provides a summary for Trisha M. Stanton, including her contact information, professional summary, profile, work history, education, and accomplishments. Stanton has database administration knowledge from recent college graduation. She has over 10 years of experience in business software coordination and operations analysis roles supporting quality software and business reporting. Stanton holds multiple associate degrees in IT, administrative assistance, and medical secretarial science from Madison Area Technical College and a professional certificate in database administration from University of Phoenix.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP from both work experience and relevant coursework.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula has over 2 years of experience in business consulting and information systems. He currently works as an IT Advisory Associate at Ernst & Young where he collaborates on teams to map data lineage and identify data control requirements for clients. Some of his responsibilities include managing deliverables, conducting client meetings, and training new team members. Andrew holds a Bachelor's degree in Business Administration with an emphasis on information systems and has skills in technologies like SQL, SAP, data analysis, and project management.
Reginald Mayes is seeking a position as a Desktop Support Specialist. He has extensive technical skills with Windows, MacOS, Microsoft Office, and networking. He is A+ and Adobe Dreamweaver certified. His experience includes desktop support contracting, help desk customer service, audio/visual engineering, and coaching. He is currently enrolled in a bachelor's program studying Management Information Systems.
Dokumen tersebut membahas tentang koperasi, prinsip-prinsipnya, jenis-jenisnya, struktur organisasi dan pengurusannya, serta dasar-dasar pendirian dan pengoperasiannya sesuai dengan peraturan perundang-undangan.
Presentations from Guy's and St Thomas' Charity's seminar on some of the key challenges of evaluating innovative health projects: choosing the right measures, evaluating from start to end and the real value of qualitative data. The seminar was held on 6 October 2015 with local healthcare professionals in Lambeth and Southwark,
Speakers:
Khalida Ismail, 3 Dimensions of Care for Diabetes, King's College London
Gillian Holdsworth, SH:24
Stephen Clift, Canterbury Christ Church University
Jonty Heaversedge, NHS Southwark CCG
For more information about the Charity, visit www.gsttcharity.org.uk
On 9 February 2016 Guy's and St Thomas' Charity brought together health professionals, decision-makers, voluntary organisations, patient representatives and others in Lambeth and Southwark to explore ways of improving health by looking outside the confines of healthcare. We wanted to showcase and discuss approaches to improving health outcomes which tackle the wider aspects that impact on people’s wellbeing – from housing to education or social connections.
Speakers:
- Imogen Moore – Citizens UK
- Jeremy Swain – Thames Reach
- Catherine Pearson – Healthwatch Lambeth
- Ollie Smith – Guy’s and St Thomas’ Charity
Find out more about the event and our work supporting new ideas in health at www.gsttcharity.org.uk
The document discusses qualities of a good capital structure. It defines capital structure as the mix of long-term funding sources like debt and equity. An optimal capital structure maximizes firm value and minimizes average cost of capital. Qualities of a good capital structure include profitability, solvency/risk, flexibility, minimum cost of capital, safety of investment, and control. It should allow maximum returns through leverage at low cost while balancing debt and equity to control risk.
Vouching involves verifying book entries against source documents like invoices and receipts. When vouching purchase books, checks include examining invoices for supplier name, goods received, and approval. Purchase return books are vouched by checking debit notes and goods records. For sales books, checks involve verifying invoices, order books, dispatch records, and asset sales. Sales return books are vouched by examining credit notes and goods received records to validate returned item details and postings.
Internal check regarding cash receipts and cash paymentAnand Saran
Internal check is an accounting procedure that divides duties so that no single individual can carry out all stages of a transaction. This helps prevent errors and fraud. The document outlines procedures for controlling cash receipts and payments, including having separate cashiers, issuing pre-numbered receipts, daily bank deposits, reconciling bank statements, and requiring authorized signatures on checks. It emphasizes dividing duties, timely recording, safeguarding assets, and oversight as key parts of internal checks.
Nikhil Mohanan is seeking a new position where he can utilize his 2.75 years of experience in quality management, welding, inspection, and fabrication. He has a B-Tech in Mechanical Engineering and is currently employed as an Assistant Engineer in welding and fabrication, where he is responsible for quality assurance, inspection, and ensuring compliance with standards. He is proficient in welding processes, non-destructive testing, CAD software, and quality control procedures.
The document is a resume for Joyce A. Tumalian seeking an administrative assistant position. It summarizes her qualifications including managing responsibilities in a high-volume environment, excellent communication and people skills, strong organization and time management abilities, and technical skills in Microsoft Office and editing. Her education includes degrees in Mass Communications and Law from universities in the Philippines as well as certifications in nursing, gerontology, and as a residential care facility administrator in California. Her work history includes experience as a college instructor in the Philippines and as an assistant administrator and supervisor at a nursing services company in California.
Daniel Taylor is seeking a challenging position utilizing his experience and skills in information technology. He has over 10 years of experience in server administration, virtual machine environment design and maintenance, network installation and support, and PC hardware and software troubleshooting. His background includes roles as an MIO Engineer and Server Administrator for Alcoa Forgings & Extrusions, a Field Product Specialist for Pitney Bowes, and a Customer Engineer for NCR, where he serviced computers, printers, and other equipment. He holds CompTIA A+ and Network+ certifications as well as Microsoft and VMware certifications.
Tyler Zimmerman provides a resume highlighting his customer service, leadership, and computer skills. He has over 5 years of work experience in retail, landscaping, and logistics. Currently, he works as an Assistant Store Manager at Skechers Inc. Zimmerman graduated high school with honors and was involved in various extracurricular activities and volunteer work.
The document provides a summary for Trisha M. Stanton, including her contact information, professional summary, profile, work history, education, and accomplishments. Stanton has database administration knowledge from recent college graduation. She has over 10 years of experience in business software coordination and operations analysis roles supporting quality software and business reporting. Stanton holds multiple associate degrees in IT, administrative assistance, and medical secretarial science from Madison Area Technical College and a professional certificate in database administration from University of Phoenix.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP from both work experience and relevant coursework.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula is seeking a position in Business Consulting and Information Systems. He has a Bachelor's degree in Business Administration with a focus on Information Systems and holds experience as an IT Advisory Associate at Ernst and Young. In this role, he collaborated on a team to map data lineage and identify controls for a major bank. He also helped onboard new team members and conduct client meetings. Andrew has skills in databases, analytics, SQL, and SAP systems from his coursework and professional experience.
Andrew Wetula has over 2 years of experience in business consulting and information systems. He currently works as an IT Advisory Associate at Ernst & Young where he collaborates on teams to map data lineage and identify data control requirements for clients. Some of his responsibilities include managing deliverables, conducting client meetings, and training new team members. Andrew holds a Bachelor's degree in Business Administration with an emphasis on information systems and has skills in technologies like SQL, SAP, data analysis, and project management.
Reginald Mayes is seeking a position as a Desktop Support Specialist. He has extensive technical skills with Windows, MacOS, Microsoft Office, and networking. He is A+ and Adobe Dreamweaver certified. His experience includes desktop support contracting, help desk customer service, audio/visual engineering, and coaching. He is currently enrolled in a bachelor's program studying Management Information Systems.
Jamshaid James Inayat is a computer technology professional with experience in small cell installation, TEMS investigations, and operating systems. He has excellent managerial and training skills and is trilingual, self-motivated, and looking for a mutually beneficial position. He has skills in English, Urdu, Hindi, team leadership, management, being a self-starter, TEMS investigations, small cell installation, equipment operation, and various software programs. His professional experience includes roles as an RF technician, LTE drive tester, management trainer, and drive tester where he performed tasks like equipment operation, data collection, signal testing, training, and troubleshooting.
Brian Venable is seeking a position as a Network Security Administrator and has over 10 years of experience in technical consulting, solutions integration, and team management. He has in-depth knowledge of operating systems, networking, web infrastructure, and internet technologies. Recently, he replaced the IT architecture for a growing enterprise client, installing new firewalls, switches, and fiber cabling to interconnect two offices and ensure high-speed data transfer. He has also configured firewall policies for medical facilities and provided remote management for over 30 clients.
P. Jayaraju seeks a senior system administrator position with over 6 years of experience ensuring computer networks and systems function properly. He monitors performance, troubleshoots problems, recommends enhancements, and has expertise in Windows server, Active Directory, and networking fundamentals. His experience also includes hardware installation, software upgrades, user support, backup and disaster recovery operations.
This document is a membership application for the Society of Manufacturing Engineers (SME). It requests contact information, including name, job title, company details, preferred mailing address, education level, job function, company product/service, annual dues payment, and areas of technical interest. The applicant can choose to join local SME chapters and donate to the SME Education Foundation. Payment options including credit card and check are provided, and a sponsor's name can be included.
This resume summarizes the skills and experience of Manish Anand, a Systems Engineer working at Tata Consultancy Services for 3 years and 6 months. He has expertise in Microsoft technologies like Active Directory, DNS, DHCP, file servers, and Windows clustering. He also has experience with VMware, McAfee EPO, Citrix, and Websense. His roles include server administration, handling 24 customers, installing and configuring various Microsoft technologies, virtual machine management, and troubleshooting technical issues. He has received several awards for resolving complex cluster and domain issues.
Krishna Teja has over 3.5 years of experience in business analysis and data analysis. He has worked as a business/data analyst for Accenture Services and has experience in the insurance and banking domains. His skills include business analysis, data mining, data warehousing, SQL, and Linux. He aims to make a good position in the corporate world through hard work and teamwork.
Aaron Crutch has over 10 years of experience in information technology, including positions in the U.S. Air Force and as a field service technician for a public school system. He has strong technical skills including CompTIA and Microsoft certifications. His experience ranges from desktop support and help desk roles to managing radio transmission systems. He is proficient in hardware and software troubleshooting, network administration, and security protocols.
Prabhanjan Chintaginjala is a SQL developer with over 3 years of experience designing, developing, and supporting MS SQL Server databases. He has expertise in areas such as database design, T-SQL, stored procedures, performance tuning, and ERP modules. His experience includes two projects for ERP clients - Smart Trends and Trends ERP - where he was involved in requirements analysis, database design, writing stored procedures and functions, testing, and support. He has a B.Tech degree in Electrical and Electronics Engineering.
1.
Samantha Byrnes
Denver, Colorado
Cell: 3035180322 • Email: sammieb8901@gmail.com
CAREER SUMMARY ______________________________________________________________________________
A builder of systems. Innovative, enthusiastic, customerfocused IT professional with proven troubleshooting abilities and a
history taking ownership and providing solutions. Experienced in the support of high profile systems. Expansive
troubleshooter who works extensively with cross functional groups to ensure systems scalability and stability.
TECHNICAL PROFICIENCIES ______________________________________________________________________
Platforms: Windows Server 20032012, OS X 10.510.9, Windows 20008, Centos 6
Hardware: Palo Alto, Juniper, Aruba, Fortinet, HP
Tools: Jamf Casper, Active Directory, Radius, DNS, DHCP, Group Policies, Google Apps for Work,
Spanning Backup, Altiris, Bash, Powershell, Spiceworks
PROFESSIONAL EXPERIENCE _____________________________________________________________________
CRAFTSY, Denver, CO 08/12 05/15
Onsite network and systems administrator. Scaled critical infrastructure apace with company’s growth from 77 to 260
employees. Google Apps for Work administrator. Administered a mixed OS environment of OS X computers, Windows
/ Centos servers. Implemented Fortinet and Palo Alto firewalls, Juniper switches, and Aruba wireless systems.
Facilities build outs, power/cabling. Stood domain controllers, implemented LDAP, internal DNS, GAPS, Jamf Casper.
Headed the internal IT group with a staff of three. Technical needs assessment & solutions implementation. Vendor
relationship management and budgets. Facilities buildouts.
IT Manager 01/15 5/15
Key Achievements
● Upgraded company wireless from Aruba controllerbased to controllerless solution
● Expanded network architecture, security systems for 7th floor office expansion
Senior LAN Admin 07/13 – 01/15
Key Achievements
● Expanded network architecture, security systems for a 19,000 square foot build out at the main office.
● Implemented GAPs as part of an IAM initiative
● Upgraded internal firewalls to Palo Alto 3050s to scale for company growth.
LAN Admin 08/12 – 07/13
Key Achievements
● Stood domain controllers, internal DNS, LDAP, bound all company computers to the domain
● Expanded network architecture, security systems for studio build outs
● Built main office network as part of new facilities including Aruba wireless, Juniper switches, Fortinet
firewalls.
● Implemented Jamf Casper
ART INSTITUTE OF COLORADO, Denver, CO 10/08 08/12
Onsite systems administrator for the Colorado campus. Administered a mixed OS environment of Windows/ OS
X/Centos systems spanning four physical locations, fourteen VLANs, and two disparate network segments.
Responsible for all server builds/rebuilds/standard maintenance, DHCP/DNS expansions/maintenance, and IAM.
2.
Created/maintained network architecture and systems documentation. Responsible for screening applicants for open
IT positions. Tier 3 support for desktop group. Mentored techs at other sites.
Classroom Analyst 10/08 08/12
Key Achievements
● Handled all onsite aspects of a complete network backbone upgrade for all four Colorado campus sites.
Coordinated circuit installations with vendors, onsite hands for remote network administrators in the install of
Cisco routers and switches, and assisted in system troubleshooting, resulting in an enduserimpactfree
implementation.
● Implemented a crossplatform schoolwide network RenderFarm.
● Upgraded the onsite OS X file servers from 10.5 to 10.6.
● Implemented an offnetwork imaging process for the OS X computer labs, reducing network impact
DISH NETWORK, LLC, Denver, CO 08/04 10/08
From a helpdesk coordinator to writing monitoring for the NOC to administrating four of the company’s core CRM
systems.
Applications Systems Administrator 03/07 10/08
Provided Tier 2 infrastructure support for four of the company’s five core CRM applications. Log file analysis,
vendor ticket management, system patches and monitoring, environment refreshes, oncall responsibilities.
Delivered extensive code migrations to both test and production systems.
Key Achievements
● Department pointofcontact for the Siebel 8 systems upgrade, assisting in the creation of the Architecture
Document, creating the systems architecture diagrams, coordinating server builds and service accounts.
● Coordinated the migration of the Siebel 7.5.3 systems from physical to virtual machines, troubleshooting
recurring aftermigration issues, and rebuilding application servers.
● Audited the primary Siebel application’s user roles and responsibilities, discovering several SarbanesOxley
policy violations in the process. Worked with developers and affected business units to create and
implement custom responsibilities. Prompted the creation and use of internal BWR change processes, which
saved the company a series of FFC fines for policy violations.
Associate Systems Administrator 05/06 03/07
Provided monitoring and support for the local webMethods environment with relation to identifying potential
businessimpacting issues and either resolving such issues or escalating to the appropriate Tier 2 / Tier 3
applications support groups. Analyzed variety of alerts and determined commonalities. Involved in the committee
handling the customization of HP Service Desk ticketing system.
Key Achievements
● Developed a set of HPbased custom probes to monitor a variety of applications including CRM systems,
vendoraccessible websites, and internal webbased applications.
● Aided in the design, development, and deployment of Reveillebased robots to monitor the user experience
with regards to installation software in 8 test locations.
Helpdesk Coordinator I / Helpdesk Coordinator II 08/04 05/06
Provided first contact support for a user group of over 22,000 employees. Skilled in the use Tivoli, ITSM, and HP
Service Desk ticketing systems. Proficient in dealing with callers and troubleshooting a variety of issues over the
phone for remote users. Coordinated triage efforts between departments with regards to businessimpacting
major incidents.
Key Achievements
● Acting supervisor for the weekend shift, performing pointofcontact duties for business impacting major
incidents occurring between 7am and 12pm on weekends.
3.
● Handled an average of 120 tickets a day both by phone and email.
TOM BROWN, INC, Denver, CO 03/02 6/04
Operational support for Windows systems and servers across a seven state region. Responsible for updates, AD
administration, systems builds, enduser helpdesk tickets. Handled application licensing, software maintenance,
updates to the company website. Purchasing and invoicing upkeep. Oncall responsibilities.
Desktop Administrator 09/0306/04
Key Achievements
● Integrated/upgraded the computer systems of Matador Oil & Gas after it was acquired..
● Handled software licensing upgrades, maintenance requests, hardware installations, and desktop
installations for eleven industryspecific serverbased programs.
● Supported 14 mobile satellite installations that traveled with drilling rigs across a four state area to provide
realtime data feeds to the corporate office.
EndUser Support Specialist / Business Admin 03/0209/03
Key Achievements
● Supported over 500 employees across a seven state area. In 2003 competed over 1,000 tickets.
● Handled all new personal computer requests and computer rebuilds for six offices and all field personnel,
deploying over 200 new Dell computers.
● Created and maintained a composite list of all software packages utilized by the company, including
maintenance expirations, vendor contact information, and license keys, for the purpose of tracking and
payment of annual licensing fees.
EDUCATION & CERTIFICATIONS ___________________________________________________________________
Bachelor of Science in Computer Information Systems
Metropolitan State University, Denver, CO
8/03 – 5/06
GPA 3.61
ITIL Foundation Certification
6/06
ISA (Information Systems Analyst) certification, ICCP
5/06
REFERENCES ___________________________________________________________________________________
Available upon request or on LinkedIn