Avik Mandal has over 4 years of experience as a Layer 7 and UNIX administrator. He is currently working as an L2 Layer 7 admin at Tata Consultancy Services in Kolkata, India. Previously, he worked for over 3 years as an L1 middleware admin at Wipro Technology, also in Kolkata. He has skills in UNIX, Layer 7, WSG, TIBCO, and experience administering Layer 7 gateways, TIBCO platforms, and providing support. His responsibilities include configuring Layer 7 policies and gateways, managing certificates and passwords, and monitoring and troubleshooting systems.

1. AVIK MANDAL
PRESENT ADDRESS: 189E, Kasba Road. Kolkata - 700042
PARMANENT ADDRESS: Same as above.
CONTACT NO: +91-9433493311/7890044401 E-MAIL: avikmandal123@gmail.com
LOCATION PREFERENCE: KOLKATA ; Passport #: K1198689; PAN #: AZAPM5830B
SNAPSHOT
 A B.Tech(Electronics and Instrumentation) engineer from Netaji Subhash Engineering
College, Kolkata.
 A one & half month Certified training in Industrial Control and Automation, Webel Automation
and Convergence Academy(Providing a basic knowledge of Siemens PLC’s, HMI, SCADA).
 4 years and 2 month I am working for Unix & Layer 7 Admin.
For first 3 years and 2 months(28th
May 2012 to 17th
July 2015) I was in WIPRO Technology
as a L1 middleware admin(WSG, Layer 7, TIBCO)
 Currently (from 22nd
July 2015) working in TCS as L2 Layer 7 admin.
 Hobbies: Watching & playing cricket, football, Tennis, Listening to music, Net-Surfing, watching
Movie.
ACADEMICAL
2011 B.Tech. in” Electronics and Instrumentation” from NETAJI SUBHASH
ENGINEERING COLLEGE, Kolkata
2006 12th
(Science) from Jagadbandhu Institution, Kolkata , WBCHSE Board
2004 10th
from Jagadbandhu Institution, Kolkata, WBBSE Board
EXPERIENCE SUMMARY
SKILL SET : UNIX(LINUX), LAYER 7, WSG, TIBCO
WORK EXPERIENCE : 3 years and 02 months I was in WIPRO TECHNOLOGY & Currently from
22nd
July 2015 I am working in Tata Consultancy Services.
TRAINEE : WIPRO INTERNAL TRAINING (RLL-28 May'12 Batch TIS Data Center-1)

2. TRAINEE DETAILS : 3MONTH TRAINING ON Linux, Solaris, Red-Hat, SQL Server Admin,
Database, Storage, Web-sphere, Windows, DB2 LUW
PROJECT DETAILS of TCS :
PROJECT ROLE : System Engineer
CLIENT : Client is audit base company.
DOMAIN : System Admin(Layer7)
DURATION : from 22nd July 2015
TEAM NAME : Mediation
TEAM SIZE : 10
PROJECT DETAILS of WIPRO:
CLIENT : Client was US base Networking company
DOMAIN : UNIX & Layer7 Admin
DURATION : from 26 September 2012 to 17th July 2015
TEAM NAME : Integration
TEAM SIZE : 12
Roles and Responsibilities:
Layer7 (Secure span gateway):
• Involved in configuring single node and multiple node ssg gateways.
• Creating service group or policies in Layer 7
• Good knowledge of using assertions.
• Creating SOAP and REST services under service groups
• Creating groups and users and providing access to layer7 gateways, service groups and
Services
• Created LDAP Identity provider
• Creating JMS destinations
• Managing Certificates, stored passwords, roles , audit sinks
• Promoting and migrating service group to different life cycles by manually as well as through
GMU tool.
• Troubleshooting issue in Layer 7 policy configurations and gateway level issues
• Providing P1/P2 support during the high priority incidents.
• During the troubleshooting if require modify the policy configuration, adding or removing
assertions as per business requirement.
• Monitoring the logs and gateway status in Audit view as well as in splunk also
• Managing cluster wide properties, modify or add listening port through CMT tool also by
manually.
• Performing start/stop action of process(SSG, ORS) on gateway through SSH
• Analyzing the gateway performance
• Configuring SNMP for host monitoring.

3. • Creating purge script in cron job to automate to reduce the server load.
• Monitoring our all host by ESM tool and also in CLI command.
• Modify the policy configuration as well as gateway configuration in Production environment
through CR.
• Install software in UNIX host (tcpdump, telnet, VMware tool).
• Modify system file, Kerberos file at unix host through CLI command.
TIBCO ADMINISTRATION:
• Created and configured various Queues and Topics and implemented ACLs.
• Configured, deployed and migrated TIBCO projects across different life cycle environments
using TIBCO Admin GUI and scripted deployments.
• Performed Root Cause Analysis of defects noticed in production and coordinated resolution.
• Supported 24/7 cross shifts when code deployment plan for production environment.
• Involved in client interaction for the change requests in services and for updates.
• Login at Unix Host through SSH and analysed the logs of applications for specific types of
errors and participated in problem resolution.
• Monitoring the alerts and taking the prior action to avoid high impacts on PROD servers
• Involved in analysing RCA and Fix for the severe issue during the P1/P2 calls
• Involved in CRs which is implemented across all the lifecycles.
• Providing P1/P2 support for highly business impacted incidents.
AXG (ACE XML gateway):
• Creating Sub-policies in AXG
• Providing Access to gateway and policy
• Promoting and migrating service group to different life cycles.
• Troubleshooting issues related to configuration
• Monitoring the gateway status through EMAN
• Start/stopping the gateways through SSH
• Managing the performance health and service health in AXG gateway
CESB(Cisco Enterprise service bus) : It’s a customise tool of Oracle service Bus(OSB), for 2
year in wipro I had worked as OSB admin, I had clear NonProd and Prod sudo access to support
this.
Working in UNIX as well as in Windows environments. We are using windows 7 as base OS and
through SSH and putty we are connecting UNIX nodes where applications are available.
PERSONAL DOSSIER
Date Of Birth : 15th Feb 1989
Languages Known : ENGLISH, HINDI, & BENGALI
Permanent Address : 189E, KASBA ROAD, KOLKATA – 700042
DECLARATION

4. I HERE BY DECLARE THAT ALL INFORMATION WRITTEN ABOVE IS TRUE TO BEST OF MY
KNOWLEDGE.
DATE:
PLACE: KOLKATA SIGNATURE: