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Resume khaled magdy final
1. Khaled Magdy Mohamed
+201227399191 khaledmagdy@hotmail.com
Sr. Manager Information & Communications Technology Planning
Expertise in Mobile Network Technology | Information Technology | Strategic Planning
A Delivery focused ICT telecom executive, with a solid general management and leadership background
gained during 15 years of experience in Telecom & IT industry. A career-oriented, versatile, dynamic,
diplomatic negotiator and a professional leader who enjoys working in a dynamic environment where
individuals continuously meet new challenges, and develop professionally & personally.
Applications focus on /expertise in CEM, Cloud Computing, convergent billing, m-commerce, middleware,
mobile data services & OTT integration, and charging gateway/SDP platform
My Core professional competencies include:
15 years of experience in 2 leading GSM telecommunications companies (VimpelCom former Orascom
Telecom and Vodafone Egypt), by which I managed and lead different Packet core, IMS, IN, IT BSS, and
value added services, and mobile service delivery platforms; RFPs, tendering, vendor certification, and
global / local agreements.
Preparing the IT & VAS business plan in alignment with financial KPIs
Managing a $ 35 to $40M CAPEX Information and Communications Technology CAPEX covering the
complete bidding, contractual cycle, and securing the smooth production.
Leading major strategic projects as Customer Experience Management, Service Delivery platforms, CMS,
Mobile financial services, Video Optimization in multiple operators around the world (e.g. WIND Italy,
Mobilink Pakistan, Djezzy Algeria , Greece WIND , WIND Canada, Banglalink Bangladesh)
Build the roadmap for Mobile Financial Services (MFS) implementation across the group.
Particpate in the new Product Development transformation function that was created to merge IT and
Technical, which including most of IT and some areas from Technical including CRM, Charging, VAS,
Mobile Financial Services, Data Warehouse, Provisioning and mediation and application development.
Objective was to improve time to market for new Products and Services by bringing more organizational
focus.
Vendor sourcing and Negotiations with third parties and vendors to establish service levels.
Strategic Business Planning, P&L Management, Competitive Market Positioning, Project Management.
Efficient cost Control, Leadership, Problem Solving capabilities
Vendor experience includes Ericsson, Alcatel lucent, Huawei, NSN, Openet, Oracle, ZTE, HP, Acision, and a
lot of VAS companies.
KEY MANAGEMENT COMPE TENCIES
Strategic Planning · Alignment to business goals and directives · Business Process Engineering & Streamlining ·
E2E Operational Optimization · Business Process Auditing. Risk Management · Cost Benefit Analysis/Feasibility
Studies · Quality control Management ·Project Management Due Diligence · Resource Allocation &
Optimization · Remote & Virtual Team Management Worldwide Deployments, Implementations, and
Migrations Cost Benefits · P&L Analysis · Efficient Complex ROI Modeling · Negotiation Skills
2. PROFESSIONAL EXPERIE NCE
Telecomspro
Consultant Business Strategy and Technology Planning, Sept 2013 till now
This role is responsible for Business consulting including Business Process Analysis for supporting the
organization's business goals and processes through integrated systems, software usage, operations and
solutions in project and ongoing environments.
Analyze and model the business domain to create a complete picture of work-flows and technical
requirements fulfilled by existing and proposed software
Evaluate potential software solutions, including off-the-shelf and open source components, and the
system architecture to ensure that they meet business requirements
Businessyard Co-founder April 2013
Businessyard is a coworking space and early stage venture fund focused on consumer, social, and enterprise
software and services. Our preference is for services with a quantifiable and existing target market, which can
be addressed in short order with novel technology and approaches, and which can begin to be monetized and
proved out without depending on market domination. As advisors and board members, we take an
uncommonly active role in overseeing strategy, technology, and corporate development.
Vimpelcom Asia & Africa Business Unit (A&A BU)
Technology Development Senior Manager, August 2011 – July 2013
This role is responsible for the alignment with the group directions, roadmaps, and trends. And participate in
the solution design of complex technical solutions including the developing and maintaining solution design
processes and guidelines for the group.
Building the Information Technology strategy for Different IT areas including Data Charging, Policy Control
, Customer experience management , MFS , OTT Integration , VAS, M2M
Review Operations Technical Plans and budget to ensure alignment with Group Technology Roadmaps;
defines and monitors technology KPIs, targets and milestones for effective Technology performance
management.
Formulate business cases and complex TCOs.
Working on developing strategic alliances to expand the Mobile Financial Service product portfolio and
create an ecosystem delivering a wide array of financial services to consumers and businesses Ensuring
that the service meets all regulations both the Central Bank and telecom regulator in each country.
Participating in the following projects on the Group level:
- SIM Card Manufacturing Business Plan complete study
- Customer Experience Management/Index
- Operation Efficiency (KPIs) /Profitability and Cost Modeling
- M2M feasibility study and Knowledge sharing
- Femto cell/Wi-Fi (Small Cell) Data offloading complete study
- Mobile Broadband cost analysis
Orascom Telecom Holding (OTH)
Solution Engineering Senior Manager, April 2010 – August 2011
This role is responsible for design and implementation of all applications and application platforms and for
reducing the Time-to-Market (TTM) of new products and services. It is also responsible for overall alignment
of all applications and platforms with the overall Technology Architecture.
Participate in projects including but not limited to Due Diligence in M&A, License Bidding, Tendering.
3. Lead Mega Projects for Capacity rollout, vendor SWAP, network modernizations & multivendor
integration and Product Development covering Mobile Financial Services (MFS), VAS & IN.
Terminals certification (Terminals adaptation, platforms configurations, network capacity improvement,
battery savings, reduce signaling and U-plane/C-plane latency and reduce cell noise and interference).
Responsible for designing technical solutions for new Mobile Financial Services(Core Banking System
Design ,Visa Integration , Western Union integration, NFC implementation )
Define the main modules for a complete Service Delivery Platform (Blue print) for the group, working with
the following vendors (Oracle, HP, Ericsson, Huawei, Accenture)
Updating group / industry system architecture trends, and ensures that OT future roadmaps consciously
focus on what best fits from an architecture perspective, maintaining technical / financial efficiencies on
both the short and long terms
Study the impact of Cloud Computing Technology on different VAS services
Leading the Customer Experience Management project within the group (including User Data
Consolidation/subscriber Data Management) working with different telecom vendors (Ericsson, ALU,
Huawei, ZTE)
Identify gaps and categorize operation efficiency opportunities.
Orascom Telecom Holding (OTH)
Value Added Service Senior Manager, October 2004 – April 2010
Responsible for the design and selection of mobile Value Added Services technology across Orascom Telecom
group, including portals, service delivery platforms, mobile roaming services, mobile advertising, mobile
payment solutions, consumer products and messaging services.
Lead the end to end project execution including operational risk assessment, functional specification of
platform; platform integration and helping operating companies establish process and policies for
operations.
Responsible for initiating and developing the Mobile Financial Services at Orascom Telecom Group in
terms of Service design, product specification, solution selection and implementation (Pakistan,
Bangladesh, Egypt, Italy, Burundi, Zimbabwe) including study for NFC implementation in the future
Managed the Consumer products (Handsets, CPEs, Devices) with responsibility including managing
partnerships, roadmap development and portfolio management.
Responsible for the selection of the following key products for the group:
- Mobile Financial Service Platform (Utiba, Comviva, Fundamo, obopay, Ericsson,…etc..)
Championed end-to-end technical projects with high risk and complexity following PMP and Six Sigma
methodologies.
Facilitate cross-functional project team discussions to create current state and future state business
process models
Held accountability for all aspects of technical project coordination, including: scope, goals and
deliverables planning, budget control, quality, cost, progress management, and overall project
deployment. Authored and submitted budget (CAPEX and OPEX) proposals.
4. Review of operating company strategic plans and budgets for Value Added Services technologies,
highlighting any areas of concern or interest in order for them to be further considered and appropriate
recommendations made.
Developing VAS Technical and Business Planning for new opportunities or acquisitions (Due diligence for
new opportunities (My screen (Mobile Advertising) Canada, Turkey (Telsim),Iran (Tamin Telecom),KSA
(new License))
Vodafone Egypt
Value Added Services Supervisor, November 2000 – October 2004
Drive several key aspects of the data value added services/products by conducting research activities,
designing technical solutions and studying new trends in global products & services and their implications on
the network.
Key Accomplishments:
Participates in the development of the business processes through the definition and documentation of
the existing (current state) business processes and the desired (future state) business processes.
(Vodafone ISO certification project)
Assists VAS department to apply business processes, and procedures as part of the Vodafone ISO
certification project
Planning, Creation and Production of the Vodafone Live portal, integration with different entities within
the Operator. Responsible for the VF Live terminal certification and testing.
Plan & implement Vodafone Messenger service (put the design for the IM service including the
integration with the following nodes Billing G/W, WAP G/W, SMSC, Mail Transfer Agent and Vodafone
Live Portal)
Plan and implement two new SMSCs in the network (and this include the integration with the MSCs and
defining SMS routing to the 2 SMSCs)
Define KPI’s and analyze performance to take correction actions when needed.
Monitoring performance of the different VAS nodes to keep the service quality level.
OMS (Information and Communication Technology Services Provider)
Sr. system analyst and process development, August 1998 – November 2000
Responsible for design, implementation and administration of several Messaging technologies (MS Exchange
and Lotus Notes), Also I was responsible for designing Knowledge Management solutions that is based on
Microsoft & IBM technologies.
Strong experience analyzing business processes within a service-based organization.
Strong analytical, facilitation, and process mapping skills and familiar with standard application
development methodologies and tools.
Design and support about 10 messaging solutions in different multinational companies (Jotun branches,
Atlas Copco, Mansour Group,)
Technical Consultation for Knowledge Management solutions in (Vodafone Egypt, Mobinil, Dar El
Handasa, CIB…)
Designing and implementing workflow solutions for different companies (Jotun, Vodafone Egypt …)
Designing and implementing document management solution for (Dar El-Kotb, Taxes Office)
5. EDUCATION
Institute Ain Shams University (Faculty of Engineering)
Degree B.Sc. In Electrical Engineering, Computer & Systems Engineering Dept. (June 1998)
General Grade: Very Good With Honor
Graduation Project: Internet Architecture
Project Grade: Excellent
Institute Maastricht School of Management, Netherland
Degree Master of Business Administration degree, October 2008
Major Marketing
Thesis Mobile Money Transfer Acceptance in Egypt
TRAINING COURSES
Technical
courses
GSM System Survey
GPRS System Survey
WCDMA Overview
Signaling Number 7 (SS7)
SMSC Overview & Advanced Operations
EIR Operations & Maintenance
SEMA Portal System Administration
Mobile Internet Enabling Proxy System
Administration(WAP G/W)
MMS Rating Engine
SDP Forums
Mobile Money Transfer Forum
Subscriber Data Management
Subscriber Data Management
Subscriber Data Management
Whole Sale Community (WAC)
Strategy workshop
TMF Frameworx Level 1&2
Business Process Framework (eTOM)
level 1&2
Vodafone
Vodafone
Ericsson
Ericsson
SEMA Group
SEMA Group
SEMA Group
Ericsson
Ericsson
Ericsson
ALU
Huawei
GSMA-Telenor
Cairo
Cairo
Cairo
Cairo
London
London
Naples
Dublin
Cairo
London
Cairo
Newdelhi
Madrid
Nantes
Shanghai
Egypt
Egypt
Egypt
Egypt
UK
UK
Italy
Ireland
Egypt
UK
Egypt
India
Spain
France
China
Norway
Egypt
6. Non Technical
Courses
Creative Thinking
InterPersonal Skills
Project Management
Quality System Documentation (ISO9001)
LEADERSHIP & MANAGEMENT SKILLS
Strategy Workshop
Middle East
Management
Centre
IMI
IMI
AUC
London
Business
school
Cairo
Cairo
Cairo
Cairo
Cairo
Cairo
Cairo
Egypt
Egypt
Egypt
Egypt
Egypt
Egypt
Egypt