Kenneth Smith provides a resume summarizing his career objective of seeking a technical operations position utilizing his experience and skills. He lists extensive education in information technology from the Community College of Allegheny County, along with various computer skills and training courses. Smith's work experience includes positions in customer service, data entry, and operations at companies such as Walmart, AmerisourceBergen, PNC Bank, and the University of Pittsburgh Medical Library.

1. KENNETH SMITH
1130 North Franklin Street
Pittsburgh, PA 15233
(412)321-6163 Home
(412)689-6914 Cell
ksmit5a@hotmail.com
http://dist.resumearrow.com/resumes/69778arr/
CAREER OBJECTIVE
Technical operations, or related opportunity that utilizes my experience and skills to assist in meeting
your organization immediate needs and long-term goals
MEMBERSHIPS
 IEEE Computer Society
 Association of Computing Machinery
 Black Data Processing Associates
 Association of Information Technology Professionals
 Healthcare Information and Management Systems Society (HIMSS)
 Women In Technology
EDUCATION
Community College ofAllegheny County, Pittsburgh Pa In progress – Estimated
Degree Completion May
2019
 Introduction to Information Technology
 Wireless Networking
 Introduction to PC Security
 Networking I & II
 Networking (+) Certification Preparation
 MCSE Certification Prep 1- Exam 70-210
 Introduction to Windows Vista
 Windows 2000 Professional
 MCSE Certification Prep 2 Exam 70-215
COMPUTER SKILLS
Operating Systems:Voyager Integrated library System, VPN & Active Directory, Windows 2000
Professional and Server, MS-DOS,Windows 3.1, 95, 97, 98, 2000, Vista and N/T.
Additional Applications: Microsoft Word, Excel, Access,PowerPoint,Outlook, and Adobe Photoshop.
Data Entry - 10,000 k.p.h. Typing – 50 w.p.m.
Additional Train
CARNEGIE LIBRARYOF PITTSBURGH April 26, 2017
Job and Career Education Center
Instructor: Mike Smialek, astrdight@gmail.com
 Microsoft Word Basic Training
 Microsoft Excel Intermediate Training
GCFLearnFree.org
 Technology Training May 4, 2017 to Present

2. Pittsburgh CareerLink
 Technology Training
https://www.jobgateway.pa.gov/jponline/Admin/Common/PortalLogin.aspx
www.trainingcenter.com July 2010 – present
 Windows 2000 Network Security Design: Designing Security for Access between Networks
 Internet Explorer 8 (Learning the New Interface and Features)
 Creating Contacts and Distribution List (Outlook 2007)
 Information and Communication PC Applications
 PC Security Considerations - Types of PC Security
 Concepts of Information Technology
 Protecting Resources with Auditing and Encryption Information
 Using alternate Authentication Strategies Information
 Designing a Public Key Infrastructure Windows 2000 Network Security Design
 Using Native Windows 2000 Authentication Windows 2000 Network Security Design
 Protecting Resources with Auditing and Encryption (Windows 2000 Network Security Design)
EXPERIENCE
Walmart Super Center,Pittsburgh, PA September 2012 – Present
As Cashier:
 Running cash register
Amerisource Bergen-CVS,Monroeville, PA March 2010 – August 2012
Clerical/Runner/Sr. Data Entry Representative:
 Performed Kofax and Internal Citrix Web Interface procedures.
 Managed inbound and outbound faxes.
 Create case files for doctors and patients compliant form.
PNC Bank,Pittsburgh, PA January 2008 – November 2009
Operations Specialist:
 Entered checks and payment information into computer system.
Office Max, Pittsburgh, PA July 2007 – January 2008
Sales Associate:
 Processed payment,restocked supplies, and sold computers, printers, faxes,copiers & ink.
University ofPittsburgh Medical Library, Pittsburgh, PA June 2006 – April 2007
Administrative Support III:
 Created Intranet access accounts for authorized users.
 Cataloged and filed on-line and hard copy medical resource documents for circulation to the
public through the ILS Circulation Module.
Bank ofNewYork Mellon,Pittsburgh PA August 1974 – April 2006
Data Entry Operator / Distribution Clerk / Print Unit Operator: :
 Handled payroll, savings club, change of addresses and data Entry
 Operated MICR Encoding Troy machine and 3814 Switching Station
 Advised Tape Pool Operator on proper 2917 switching routines.
EchoStar Satellite Services, McKeesport PA May 2004 – December 2004
Customer Service Center Representative
 Provided technical customer service support in a call center.

3. Resume of Kenneth Smith, Page 3
Affiliated Computer Systems,Inc., Pittsburgh PA June 2002 – June 2003
Data Center Operator:
 Ran the IBM 3800’s Series tape drives.
Greyhound Bus Lines, Inc., Pittsburgh PA April 1997 – June 2002
Ticket Agent:
 Performed computerized ticket sales and Western Union Sales.
Children's Hospital, Pittsburgh PA
August 1993 – February 1994
Computer Operator:
 Entered manually prepared source documents into a machine acceptable format.