The document is a resume for Mohammed Mirza Malikullah Baig. It outlines his objective to contribute to an organization's goals while continuously learning. It details his educational and professional backgrounds, including past roles providing customer service and technical support at HSBC and as a senior customer service analyst at Automatic Data Processing. His technical skills and personal details are also included.
ITFT Education Group- New Chandigarh focus on Service Industry Research, Academics and Skills development with the most
valuable inputs from the Corporate sector to overcome skills gaps and ready to induct trained youth as per Corporate requirements.
Mba colleges in indore with fees structure by book mycollegesBook My Colleges
Indore, which is known as the commercial capital of Madhya Pradesh is slowly also developing as the educational hub. Known for its rich culture and prestigious heritage, there is a tremendous potential for educational growth in the corporate fields in Indore.
There are several colleges which offer professional business courses like MBA (Masters of Business Administration).
This degree helps young students to improve their skills and knowledge in the finance sector. Considering the employability of the degree, there is no doubt that MBA graduates have the best placement records in most of the MBA colleges in Indore.
These placements promise high salaries and a friendly work environment. Since most of these colleges are affiliated with DAVV, they are economical options which are preferred by middle-class and lower-middle class families.
These colleges also offer great networking opportunities for students to interact and discuss with professors regarding their business projects or future plans.
http://www.bookmycolleges.com/article/MBA-Colleges-in-Indore
SAISHA INSTITUTE OF MANAGEMENT STUDIESARUN KUMAR S
SIMS offers UG, PG and Diploma programs under Faculty of Business and Management. The institution is registered with Tamil Nadu Government and Ministry of Corporate Affairs.
Saisha group of institutions was established by Arun Kumar.S, director of Saisha groups. The institution is into educational and consultancy services and facilitates several courses by having tie-ups with major universities in India & abroad. ‘Saisha’ means meaningful life or purpose of life. It is jointly run by Saisha Educational Trust and Akshith Kumar Pvt limited
Distance MBA in Himachal Pradesh – MIT School of Distance EducationMIT School
Are you looking for Distance MBA in Himachal Pradesh? Then MIT School of Distance Education is the best option. MTSDE is the fragment of MAEER’s MIT Pune. MITSDE offers best Distance MBA Courses in India.
ITFT Education Group- New Chandigarh focus on Service Industry Research, Academics and Skills development with the most
valuable inputs from the Corporate sector to overcome skills gaps and ready to induct trained youth as per Corporate requirements.
Mba colleges in indore with fees structure by book mycollegesBook My Colleges
Indore, which is known as the commercial capital of Madhya Pradesh is slowly also developing as the educational hub. Known for its rich culture and prestigious heritage, there is a tremendous potential for educational growth in the corporate fields in Indore.
There are several colleges which offer professional business courses like MBA (Masters of Business Administration).
This degree helps young students to improve their skills and knowledge in the finance sector. Considering the employability of the degree, there is no doubt that MBA graduates have the best placement records in most of the MBA colleges in Indore.
These placements promise high salaries and a friendly work environment. Since most of these colleges are affiliated with DAVV, they are economical options which are preferred by middle-class and lower-middle class families.
These colleges also offer great networking opportunities for students to interact and discuss with professors regarding their business projects or future plans.
http://www.bookmycolleges.com/article/MBA-Colleges-in-Indore
SAISHA INSTITUTE OF MANAGEMENT STUDIESARUN KUMAR S
SIMS offers UG, PG and Diploma programs under Faculty of Business and Management. The institution is registered with Tamil Nadu Government and Ministry of Corporate Affairs.
Saisha group of institutions was established by Arun Kumar.S, director of Saisha groups. The institution is into educational and consultancy services and facilitates several courses by having tie-ups with major universities in India & abroad. ‘Saisha’ means meaningful life or purpose of life. It is jointly run by Saisha Educational Trust and Akshith Kumar Pvt limited
Distance MBA in Himachal Pradesh – MIT School of Distance EducationMIT School
Are you looking for Distance MBA in Himachal Pradesh? Then MIT School of Distance Education is the best option. MTSDE is the fragment of MAEER’s MIT Pune. MITSDE offers best Distance MBA Courses in India.
We at the ITFT Education Group- New Chandigarh focus on Service Industry Research, Academics and Skills development with the most
valuable inputs from the Corporate sector to overcome skills gaps and ready to induct trained youth as per Corporate requirements.
About Strategic Institute of Hospitality Management:
The Strategic Institute of Hotel Management and Catering, Nagpur was established in 2021 and is registered as Educational Society under Societies Act 1958. The society regulate academics for Hospitality Management through structured courses of studies. Quality of education provided through the Institute helps, one to emerge as professional of top order for hospitality and other service sectors.
Brochure - ICBM's International Case Conference 2017icbmrpc
ICBM – School of Business Excellence, Hyderabad in alliance with AMDISA, IIMP and AMP is organizing International Case Conference on ‘Rethinking Business in Digital Era’ on Saturday, 16th December 2017. The objective of this conference is to offer a platform for knowledge exchange between academicians, researchers and corporate professionals for mutual benefit. In addition to the key note address on conference theme, the conference will also have talks by eminent experts and presentation of selected case studies.
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MIT School of Distance Education is India's leading correspondence MBA institute. We are distance education arm of MIT Pune group. We provide distance MBA courses across India. We even have majority of candidates joining our courses from Uttarakhand
The I.T.S Group was founded in the year 1995. Since then the I.T.S has grown impressively and achieved widespread recognition from corporate, academia , and professional circles. At I.T.S we are committed to provide a value driven culture along with creating a professional order. The I.T.S as a group is large and diversified group and imparts knowledge in field of Management, IT, Dentistry, Bio-technology, Physiotherapy, Pharmacy, and Engineering. The I.T.S group has more than 700 highly qualified and experienced faculty members in their respective functional areas. About 8000 students are enrolled in various courses in four campuses. The Group runs two hospitals and is one of two groups in India which have two dental colleges. The I.T.S group has been dedicated towards providing quality professional education through well-accredited courses, seminars, conferences, guest lectures, Industrial visits and excellent academic facilities.
Greetings! Welcome to Mohammad Hasan Tusher Curriculum Vitae. Please find a brief descriptions about Mohammad Hasan Tusher. Please don't hesitate to reach me out for more information. Please visit my research based homepage > MohdHasanTusher.com and and social media unique username @MohdHasanTusher.
Thank you
MH Tusher
Researcher in Economics
Universiti Malaysia Sarawak
Business Consultant
MHT Consultants
#MohdHasanTusher
@MohdHasanTusher
MohdHasanTusher.com
Premier Hotel Management Institute in India
Hotels are amongst the most visible and important aspects of a country's infrastructure. Hotel Industry is a closely linked one to the Tourism Industry. A number of factors like promotion of tourism and rapid industrial progress have given a boost to Hotel Industry. The recent liberalization of trade and opening up of economy will further lead to revolutionary growth in this sector. ...
ISBM MBA Degree is valid in India as ISBM Registered with Govt.Reg no.F/11724, also ISBM says that they are registered with BSI Reg. no 509060 & UKAS 003 Having ISO 9001;2000
We at the ITFT Education Group- New Chandigarh focus on Service Industry Research, Academics and Skills development with the most
valuable inputs from the Corporate sector to overcome skills gaps and ready to induct trained youth as per Corporate requirements.
About Strategic Institute of Hospitality Management:
The Strategic Institute of Hotel Management and Catering, Nagpur was established in 2021 and is registered as Educational Society under Societies Act 1958. The society regulate academics for Hospitality Management through structured courses of studies. Quality of education provided through the Institute helps, one to emerge as professional of top order for hospitality and other service sectors.
Brochure - ICBM's International Case Conference 2017icbmrpc
ICBM – School of Business Excellence, Hyderabad in alliance with AMDISA, IIMP and AMP is organizing International Case Conference on ‘Rethinking Business in Digital Era’ on Saturday, 16th December 2017. The objective of this conference is to offer a platform for knowledge exchange between academicians, researchers and corporate professionals for mutual benefit. In addition to the key note address on conference theme, the conference will also have talks by eminent experts and presentation of selected case studies.
Distance Education Courses | Correspondence MBA | Distance MBA in UttarakhandMIT School
MIT School of Distance Education is India's leading correspondence MBA institute. We are distance education arm of MIT Pune group. We provide distance MBA courses across India. We even have majority of candidates joining our courses from Uttarakhand
The I.T.S Group was founded in the year 1995. Since then the I.T.S has grown impressively and achieved widespread recognition from corporate, academia , and professional circles. At I.T.S we are committed to provide a value driven culture along with creating a professional order. The I.T.S as a group is large and diversified group and imparts knowledge in field of Management, IT, Dentistry, Bio-technology, Physiotherapy, Pharmacy, and Engineering. The I.T.S group has more than 700 highly qualified and experienced faculty members in their respective functional areas. About 8000 students are enrolled in various courses in four campuses. The Group runs two hospitals and is one of two groups in India which have two dental colleges. The I.T.S group has been dedicated towards providing quality professional education through well-accredited courses, seminars, conferences, guest lectures, Industrial visits and excellent academic facilities.
Greetings! Welcome to Mohammad Hasan Tusher Curriculum Vitae. Please find a brief descriptions about Mohammad Hasan Tusher. Please don't hesitate to reach me out for more information. Please visit my research based homepage > MohdHasanTusher.com and and social media unique username @MohdHasanTusher.
Thank you
MH Tusher
Researcher in Economics
Universiti Malaysia Sarawak
Business Consultant
MHT Consultants
#MohdHasanTusher
@MohdHasanTusher
MohdHasanTusher.com
Premier Hotel Management Institute in India
Hotels are amongst the most visible and important aspects of a country's infrastructure. Hotel Industry is a closely linked one to the Tourism Industry. A number of factors like promotion of tourism and rapid industrial progress have given a boost to Hotel Industry. The recent liberalization of trade and opening up of economy will further lead to revolutionary growth in this sector. ...
ISBM MBA Degree is valid in India as ISBM Registered with Govt.Reg no.F/11724, also ISBM says that they are registered with BSI Reg. no 509060 & UKAS 003 Having ISO 9001;2000
To acquire growth oriental position which helps in building a purposeful career and contribute towards fulfillment of organizational and individual goals, while consistency enriching both.
AGBS is the first of its kind B School in this region, born out of sheer passion of the founding Chairman. The 30 year churning educational & pedagogic experience of Aditya is the foundation of AGBS. Aditya Global Business School (AGBS) guiding factors are inspired by internationally accepted values, such as the principles of the United Nations Global Compact. These principles seek to establish a process of continuous improvement of the management Institutions education to develop new generation business leaders capable of managing the complex challenges faced by business and the society at large. Taking the cue from these guiding factors AGBS adapts its curricula, research, teaching methodologies and institutional strategies to suit the new business challenges and opportunities.
We declare that AGBS is firm on progressing in the implementation of the following guiding factors that are more relevant to our capacities and mission.www.aditya.ac.in/bschool
2.
I was appointed as an internal auditor to examine the key responsibilities and to control the employees’ actions
under organization compliance policy.
I have mentored new joinees who came on board and ensured they come up the learning curve. This also
involved sharing feedback/observations with the leads & managers on their day to day performance.
I have assisted my manager in his duties and also deputized in his absence. This involved working on
escalations, responding to client requests & managing team members.
CURRENT PROFESSIONAL EXPERIENCE
ORGANIZATION DESIGNATION DURATION
AUTOMATIC DATA
PROCESSING, Inc.
Senior Customer Service Analyst Aug/2011 to Oct/2015
Company Profile: We are comprehensive global provider of cloudbased Human Capital Management (HCM)
solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing
services, analytics and compliance expertise. Our unmatched experience, deep insights, and cuttingedge technology
have transformed human resources from a backoffice administrative function to a strategic business advantage.
Responsibilities:
Employee ticket Review on a daily basis With clear categorization of queries received and status of the
issues.
Drive resolution of tickets on a daily basis, TAT – 90% resolution within 3 days. Escalate tickets ageing more
than 3 days to managers.
Contribute towards FCR: 85%.
Daily / weekly reporting of ticket status.
Identifying top 3 issues of the client on weekly basis and contribute to at least 25% reduction of these issues or
as agreed with the client.
Act as SPOC for other teams & Service Delivery Managers.
Attending client calls and contribute accordingly as required.
Proactively identifying issues that affect client / employee experience for resolution.
Preparing RCA and implementing the same.
Daily / Weekly huddles with the group handling the respective client/ Country with updates.
Acting as a referral point for all associate queries.
Support with call handling on a need basis especially during pay dates.
Identify the knowledge gap/ TNA for the team and publish the same in the report.
Publishing version controlled FAQ every month with key issues captured and highlighted.
Report escalations / PDMS and work closely with the quality & training teams.
Facilitate process training sessions.
3.
Prepare SOP for the processes.
Perform indepth analysis on clients missing FCR/TAT and prepare an action plan for the further improvement.
Performing indepth analysis on reasons for low client survey scores. Scrutinize every dissatisfied instance by
working closely with Leads & QA and work with associates to help them improve, which will positively
impact survey scores.
ACHIEVEMENTS
I have been designated to deliver New Employee Orientation session to client employees at client location for
clients like Microsoft India.
I was selected to be a part of the help desk at client locations to understand and resolve client queries swiftly.
Being part of client implementations and collaborating with different teams for smooth and successful golive.
Has been a backup for the immediate manager. This involved attending any client calls for presentations,
working on escalations and RCA preparation & people management.
TECHNICAL SKILLS
Software Applications ADCA (Advance Diploma in Computer Applications)
Accounting Packages Tally 7.2 and Focus
SAP Payroll (Human Resources)
PERSONAL DETAILS
Name : MOHAMMED MIRZA MALIKULLAH BAIG
Father’s Name : MIRZA SAMI BAIG
Nationality : Indian
Date of Birth : 28th
Feb, 1987
Languages Known : English, Hindi and Telugu
(Malik Baig)