This document is a resume for Jessica Johnston summarizing her work experience and qualifications. She has over 9 years of experience in administrative roles within healthcare facilities, including leading administrative teams and supervising EHR systems. Her resume highlights customer service and education roles as well.
1. Jessica Johnston
Teachable, reliable, self-starter seeking to invest varied professional expertise.
Spokane, WA 99207
jto.johnston@gmail.com - (509) 795-1349
Authorized to work in the US for any employer
WORK EXPERIENCE
Lead Administrative Assistant/EHR Superuser
Riverview Retirement Community - Spokane, WA - June 2007 to June 2016
February 2016-June 2016: Lead Administrative Assistant
-Supervisor to First Impressions Reception Team in addition to prior duties.
September 2013-June 2016: Administrative Assistant
-Compliance Audits, Quality Control, Customer Retention, Marketing, IT Integration, Staff Education
August 2011-June 2016: EHR Superuser
-EHR Configuration/Training for a Multi-Facility Non-Profit Organization
November 2010-August 2011: Staffing/Central Supply
-Multi-Facility S/C.S. : staff procurement, scheduling, retention & orientation. Staffing and supply provided
within budget goals.
June 2007-November 2010: NAC
-Provided patient care for residents in a community setting.
Waitress/Hostess/Cashier
Kalico Kitchen - Spokane, WA - February 2006 to April 2007
Customer service, financial transactions.
Teacher
Kid's College - Seoul, South Korea - September 2002 to April 2005
Developed/taught curriculum, conducted individual assessments, and conferenced on students' progress for
Kindergarten and Elementary aged children in a private school setting.
Waitress/Hostess
Dante's Restaurants, Inc. - State College, PA - September 1999 to December 2001
Customer service, financial transactions.
EDUCATION
BA in English
Penn State - Pennsylvania
SKILLS
EHR / EMR Configuration / Maintenance/Training, Budget Analysis, Quality Assurance, Staff Management,
Educator, Customer Service, Microsoft Office/ Excel
2. CERTIFICATIONS
NAC License
November 2007 to November 2016
Nurse Delegation
First Aid CPR AED
PUBLICATIONS
20 To Watch in 2014/Provider Magazine
http://www.providermagazine.com/archives/2014_Archives/Pages/0314/In-The-Spotlight-Part-3.aspx?PF=1
2014