Taylor Novak graduated from Texas Tech University with a Bachelor's degree in Business Administration in Management in May 2017. She has worked as a Customer Service Representative for Enterprise Holdings since January 2015, where she helps resolve customer conflicts, tracks inventory, and assists other employees. Previously, she held internships with Enterprise Holdings as a Sales Intern from May to August 2015, and with Texas Tech University as a Student Athletic Training Intern from May 2013 to December 2015, gaining experience in operations, management, and working under pressure.

1. Taylor Novak
School Address:
1825 Texas Tech Parkway
Lubbock, Texas 79406
taylornovak70@gmail.com
Education Bachelor of Business Administration,
Management
Texas Tech University
May 2017
Experience Enterprise Holdings
Customer Service Representative
January 2015 – Current
Lubbock, Texas
 Resolve customer conflicts and help to eliminate further
difficulties
 Help management create monthly sales goals for branch
 Track down and prevent loss of inventory
 Responsible for helping other employees stay focused on their
daily tasks.
 Help develop daily operations to save time on contracts
Enterprise Holdings
Sales Intern
May 2015 – August 2015
Dallas, Texas
 Learned daily operations of a business
 Kept up to date record of inventory
 Updated the Corporate verses Branch goals
 Learned to work with different levels of management
 Kept in customers up to date with payments
 Had to present a project for ideas to help the Dallas branches

2. more effectively
Texas Tech University
Student Athletic Training Intern
May 2013 – December 2015
Lubbock, Texas
 Had to learn time management between classes and the
internship
 Learn to work under stressful situations
 Hands on experiences with different departments
 Got the chance to work under different management styles
frequently