Guadalupe Acuna is seeking an information technology career where she can utilize her technical skills and experience supporting end-users in a technical environment. She has a variety of technical skills including experience with Windows operating systems, Microsoft Office applications, and anti-virus software. She has obtained certifications in networking fundamentals and is working towards additional Microsoft and CompTIA certifications. Her experience includes installing and troubleshooting various Windows operating systems, applications, and networking issues.

1. Guadalupe Acuna
704 N. Park, Terrell, TX 75160
469-632-2692 LA3acuna@gmail.com
Summary
InformationTechnologyProfessional seekingacareerwhere Imay utilize mytechnicalskills,experience,
and trainingsupportingend-usersinatechnical environment anddrivingbusinessobjectives. Excellent
communicationandpersonalitywill be valuable tointeractingwithtechnical andnon-technical
personnel.
Technical Skills
• WindowsOS2000, 2003,
2008, XP,Vista,7, and8
• WindowsFirewall
• MicrosoftExcel
• MicrosoftWord
• MicrosoftOutlook
• MicrosoftPowerPoint
• Adobe Acrobat
• NortonAnti-Virus
• McAfee Anti-Virus
Education
My ComputerCareer 2015
Certifications:
• MTA NetworkingFundamentals
Certificationsin Progress:
• CompTIA A +
• MTA MobilityandDevice Fundamentals
• MCTS WindowsServer2008 Active
Directory
• MTA ServerAdministrationFundamentals
• MCTS Windows7Configuring
• MTA SecurityFundamentals
• CompTIA Network+
• MCTS WindowsServer2008
• MCITP Server2008 Administrator
• CompTIA Mobility+
• CertifiedEthical Hacker
Experience
Installingandtroubleshooting WindowsXp
Installingandtroubleshooting Windows7
Installingandtroubleshooting Windows8
Installingandtroubleshooting Windows10
Installingandtroubleshootingwindowsserver2008
openoffice writer
Microsoftwordto create researchpapers
Microsoftpowerpointtomake informativepresentations
Windowsembeddedstandardformachinery
Adobe Reader
PDF
Anti-virusinstallation
printerinstallation
troubleshootingnetworkconnectivity
troubleshootingSonyproprietyoperatingsystemsforgaming

2. troubleshootingMicrosoftproprietyoperatingsystemsforgaming
troubleshootingAndroidOS
installingandusingOracle VMvirtualbox
installingandusingCiscopacket-tracer
installingdriversformouse andkeyboard
installingandusingwireshark
experience usingcable testers
experience usingpunchdowntools
troubleshootingpatchpanels
rewiringpatchpanels
makingclonesof virtual Machines
sharingfoldersandprinters
creatinglocal usersandgroups
configuringnetworksettings
initializinganewdisk
create a primarypartition
create an extendedpartition
create logical drives
create a newvolume
mounta simple volume
extendasimple volume
create a stripedvolume
create a spannedvolume
converta FAT32 partitiontoNTFS
upgrade a basicdiskto a dynamicdisk.
Configure andtestNTFSpermissions
Configure windowsfirewall
Configure windowsfirewall withadvancedsecurity