Md. Ozair Alam is seeking a challenging career in networking or hardware with over 12 years of experience managing IT infrastructure including servers, desktops, laptops, networks, firewalls, and security cameras. He has experience as an IT manager for Disha Hotels and Disha Creations, and as a system executive for T.W. Exports, where he managed computers, printers, networks and software. He has education in computer applications and certifications in hardware and networking.

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MD.OZAIR ALAM
+919310663309
Ozairalam.it@gmail.com
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OBJECTIVE Seeking a challenging career in the field of Networking/Hardware in a professionally
managed organization, beneficial to career advancement and professional growth and to
implement the knowledge gained thereby for further development of the organization
effectively and efficiently.
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I have the responsibility for the secure and effective operation of all Computer systems,
related applications, hardware and software that is used within a wide range of
Customers and staff sector of organizations.
Total Experience 12+ Years
EXPERIENCE DISHA HOTELS PVT.LTD.Panchsheela Park New Delhi.
IT MANAGER.Augst 2012 – Present.
Responsibilities
 Handling IT infrastructure (IBM Xeon Server, Desktop, Laptops, LAN,
Managed/Un-managed Switch’s, Cyberoam UTM Firewall, 24 Online Internet
bandwidth management, Wi-Fi Controller, Wi-Fi AP’s, Network Printers,
Scanners, CCTV Cameras)
 Active Directory Administration & Management, Creating and managing Active
Directory Group Policy Object (GPO)/users/groups etc., user maintenance
support by creating/modifying profiles reset passwords etc.
 Responsible for all hardware & networking related areas of the entire
organization configuration, maintenance, and testing of LAN network / DHCP
client.
 Accountable for general IT functions, help desk, software and network support.
New Device Installation / configuration / troubleshooting, Data Security and
backup, providing IT support to employees on phone.
 Resolving issues with emails, backup, configuring, and restoring mails, Manager
Google Mail server google apps CName control in domain
 Raid Configuration, Installation and Maintenance of Server OS 2003, 2008,
2008R2 and Desktop OS XP, Windows Vista, Windows 7, Windows 8.
 Installation, configuration, up-gradation and maintenance of Servers, SonicWall
Firewall Managed/Un-managed Switch’s, Wifi Access points/Wifi Controllers and
related peripherals.
 Ensure the Managed Centralized Antivirus Server is up to date and is work
properly on all Workstations / Desktops and Laptops.
 Maintain up-to-date Installation, Implementation and access control of CCTV
security cameras.

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Disha Creations (AUnit of Disha Hotels Pvt Ltd.)Sultanpur New Delhi.
IT Manager, 02-02-2010 to 31-07-2012
Responsibilities
o Manage and troubleshooting All Computer Systems, Online Xerox Printer, All In
One HP Leaser Jet 1005, HP Laser Jet Color 1075, Factory software, ERP Tally.
o Manage internal Wired and Wireless Network, Netgear Wi-Fi Network & LAN,
Manage Normal Switches, Cyberoam UTM Firewall 25i etc.
o Manager Mail Server on Google apps admin Console with Company Domain.
T.W.EXPORTS PVT.LTD.Greater Noida U.P.
System Executive, December 2007 to January 2010
Responsibilities
o Manage and troubleshooting all Computer Systems Desktop and laptops (Apple
Macintosh) , Online Xerox Printer & Copiers, HP Leaser jet & Inkjet Printers, Fact
Accounts Software & Factory Application Software (FireFox),
o Manage Internal CAT5 Wired & LAN, Internet using through VSNL Modem, 24
Port Linksys Managed Switch, G-20 cisco modem for Wireless use.
o Terminal Server Windows 2003 advance server, Client Windows XP
Professionals, DNS, DHCP. Solving Network Problems, Implementation IT
Policies, Create daily activity report, Co-ordination vendors and SLA (Service
Level Agreement)
Computer Ware Corporation (NTPC Limited Dadri)
Super Visor 12th
March 2004 to December 2007
Responsibilities
Implementation of People Soft HRMS
o Supervised Implementation of people Soft HRMS for the co-ordination of Help
Desk Operators deployed at various locations at site. Maintain all employees’
applications and data like job data, personal details and self-services.
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EDUCATION i) Bachelor of Arts Political Science LalitNaryanMithila University
Darbhangain2004 with 56.4% of marks.
ii) Intermediate of Science (10+2) Mathematics & Science, Bihar Intermediate
education council patna (Saharsa college Saharsa) in 2000 with 62.89% of
Marks.
iii) Matriculation (10th
) Mathematics with Science, Bihar school examination board
patna (Zila School Saharsa) in 1998 with 61.78% of Marks.
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ADDITIONAL i) PG Diploma in Computer Application(1 Year) INTER NATIONAL
COMPUTER INSTITUTE Daryaganj New Delhi.in 2003 with ‘A’ Grade
ii) Computer Hardware & Maintenance/Networking, (6Months), University
Polytechnic JamiaMilliaIslamia, New Delhi
iii) COPA(1 Year, ITI) National Council For Vocational Training Delhi in 2008
with 72.5% of Marks. Collage

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SKILLS Team management,IT operations, IT Service Management, Windows Server,
Active Directory, DNS, DHCP, Domain Console Management, Mail Server CName Panel
Management, Wi-Fi Network, LAN, WAN, IMac, Linux, SQL Server, ERP People Soft
HRMS Implementation. etc.
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PERSONAL DETAILS
Date of Birth : 07th
of July 1982
Fathers Name : Late AbulBarkat
Marital Status : Married
Language Known : English, Hindi, Urdu
Address : N-31, AbulFazal Enclave, Okhla New Delhi-25
REFERENCE
Date :_________ (Md. Ozair Alam)
Place: New Delhi
Name Amitabh Sethi Mohammad Umar
Designation General Manager Director
Organization
Disha Creations.
Sultanpur, Mehrauli, New Delhi -
110030
DigiTech India (P) Ltd.
2/10, ComersialComplax, Julena,
New friends Colony New Dlhi -
110025
Contact No.
+919818082012, 011-46142851
Amitabh.sethi@dishacreations.net
+919312262978, 011- 26828550
mumar15@hotmail.com