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MD.OZAIR ALAM
+919310663309
Ozairalam.it@gmail.com
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OBJECTIVE Seeking a challenging career in the field of Networking/Hardware in a professionally
managed organization, beneficial to career advancement and professional growth and to
implement the knowledge gained thereby for further development of the organization
effectively and efficiently.
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I have the responsibility for the secure and effective operation of all Computer systems,
related applications, hardware and software that is used within a wide range of
Customers and staff sector of organizations.
Total Experience 12+ Years
EXPERIENCE DISHA HOTELS PVT.LTD.Panchsheela Park New Delhi.
IT MANAGER.Augst 2012 – Present.
Responsibilities
 Handling IT infrastructure (IBM Xeon Server, Desktop, Laptops, LAN,
Managed/Un-managed Switch’s, Cyberoam UTM Firewall, 24 Online Internet
bandwidth management, Wi-Fi Controller, Wi-Fi AP’s, Network Printers,
Scanners, CCTV Cameras)
 Active Directory Administration & Management, Creating and managing Active
Directory Group Policy Object (GPO)/users/groups etc., user maintenance
support by creating/modifying profiles reset passwords etc.
 Responsible for all hardware & networking related areas of the entire
organization configuration, maintenance, and testing of LAN network / DHCP
client.
 Accountable for general IT functions, help desk, software and network support.
New Device Installation / configuration / troubleshooting, Data Security and
backup, providing IT support to employees on phone.
 Resolving issues with emails, backup, configuring, and restoring mails, Manager
Google Mail server google apps CName control in domain
 Raid Configuration, Installation and Maintenance of Server OS 2003, 2008,
2008R2 and Desktop OS XP, Windows Vista, Windows 7, Windows 8.
 Installation, configuration, up-gradation and maintenance of Servers, SonicWall
Firewall Managed/Un-managed Switch’s, Wifi Access points/Wifi Controllers and
related peripherals.
 Ensure the Managed Centralized Antivirus Server is up to date and is work
properly on all Workstations / Desktops and Laptops.
 Maintain up-to-date Installation, Implementation and access control of CCTV
security cameras.

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Disha Creations (AUnit of Disha Hotels Pvt Ltd.)Sultanpur New Delhi.
IT Manager, 02-02-2010 to 31-07-2012
Responsibilities
o Manage and troubleshooting All Computer Systems, Online Xerox Printer, All In
One HP Leaser Jet 1005, HP Laser Jet Color 1075, Factory software, ERP Tally.
o Manage internal Wired and Wireless Network, Netgear Wi-Fi Network & LAN,
Manage Normal Switches, Cyberoam UTM Firewall 25i etc.
o Manager Mail Server on Google apps admin Console with Company Domain.
T.W.EXPORTS PVT.LTD.Greater Noida U.P.
System Executive, December 2007 to January 2010
Responsibilities
o Manage and troubleshooting all Computer Systems Desktop and laptops (Apple
Macintosh) , Online Xerox Printer & Copiers, HP Leaser jet & Inkjet Printers, Fact
Accounts Software & Factory Application Software (FireFox),
o Manage Internal CAT5 Wired & LAN, Internet using through VSNL Modem, 24
Port Linksys Managed Switch, G-20 cisco modem for Wireless use.
o Terminal Server Windows 2003 advance server, Client Windows XP
Professionals, DNS, DHCP. Solving Network Problems, Implementation IT
Policies, Create daily activity report, Co-ordination vendors and SLA (Service
Level Agreement)
Computer Ware Corporation (NTPC Limited Dadri)
Super Visor 12th
March 2004 to December 2007
Responsibilities
Implementation of People Soft HRMS
o Supervised Implementation of people Soft HRMS for the co-ordination of Help
Desk Operators deployed at various locations at site. Maintain all employees’
applications and data like job data, personal details and self-services.
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EDUCATION i) Bachelor of Arts Political Science LalitNaryanMithila University
Darbhangain2004 with 56.4% of marks.
ii) Intermediate of Science (10+2) Mathematics & Science, Bihar Intermediate
education council patna (Saharsa college Saharsa) in 2000 with 62.89% of
Marks.
iii) Matriculation (10th
) Mathematics with Science, Bihar school examination board
patna (Zila School Saharsa) in 1998 with 61.78% of Marks.
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ADDITIONAL i) PG Diploma in Computer Application(1 Year) INTER NATIONAL
COMPUTER INSTITUTE Daryaganj New Delhi.in 2003 with ‘A’ Grade
ii) Computer Hardware & Maintenance/Networking, (6Months), University
Polytechnic JamiaMilliaIslamia, New Delhi
iii) COPA(1 Year, ITI) National Council For Vocational Training Delhi in 2008
with 72.5% of Marks. Collage

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SKILLS Team management,IT operations, IT Service Management, Windows Server,
Active Directory, DNS, DHCP, Domain Console Management, Mail Server CName Panel
Management, Wi-Fi Network, LAN, WAN, IMac, Linux, SQL Server, ERP People Soft
HRMS Implementation. etc.
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PERSONAL DETAILS
Date of Birth : 07th
of July 1982
Fathers Name : Late AbulBarkat
Marital Status : Married
Language Known : English, Hindi, Urdu
Address : N-31, AbulFazal Enclave, Okhla New Delhi-25
REFERENCE
Date :_________ (Md. Ozair Alam)
Place: New Delhi
Name Amitabh Sethi Mohammad Umar
Designation General Manager Director
Organization
Disha Creations.
Sultanpur, Mehrauli, New Delhi -
110030
DigiTech India (P) Ltd.
2/10, ComersialComplax, Julena,
New friends Colony New Dlhi -
110025
Contact No.
+919818082012, 011-46142851
Amitabh.sethi@dishacreations.net
+919312262978, 011- 26828550
mumar15@hotmail.com