1. Dana Ebersole
10254 Jacob Mack East
Waynesboro, PA 17268
C: 301-730-0252
E-mail: DEbersole2016@gmail.com
1
Orrstown Bank (12/2012 to present)
2695 Philadelphia Ave, Chambersburg PA 17201
Learning Systems Analyst
● Responsible for new employee training and onboarding including development of class
materials, manual and handouts
● Manage daily learning management system functions and requirements, including
creating and maintaining new profiles, employee assignments, problem resolution, data
analysis and report creation
● Develop and deliver specific training programs to support employees with compliance
and remediation needs
● Track company-wide compliance education, employee retention, department expenses;
analyze education and compliance data and compile monthly dashboard report
● Design and apply evaluation techniques to measure effectiveness of training
● Assist in the design, development, and implementation of training programs and content
● Develop and organize training aids and references, multimedia visual aids, and other
educational materials
Documentation and Training Associate
● Develop standards, forms and style guide for instructional manuals and department
documents
● Create and standardize forms, procedures, and processes for training
● Create instructional manuals, facilitator’s guide and instruction step-action tables
Orases (6/12 to 12/2012)
7101 Guilford Drive, #202, Frederick MD 21704
Executive Assistant/Personal Assistant
● Provided executive level administrative assistance to the president and executive
management staff
● Performed extensive meeting, appointment, and travel coordination
● Improved office processes and procedures to reduce office expenses and improve
inefficiencies
● Coordinated internal and external company events; acted as project manager for large
external education summit, as well as, acted as company representative
● Created, reviewed and revised formal proposals, presentations and other company
documents

2. Dana Ebersole
10254 Jacob Mack East
Waynesboro, PA 17268
C: 301-730-0252
E-mail: DEbersole2016@gmail.com
2
Clinical Research Management, Inc. (3/09 to 6/12)
411 Aviation Way #220, Frederick MD 21701
Document and Compliance Administrator/Office Manager
● Responsible for administration of the company Policy and Procedure and Standard
Operating Procedure Libraries including the creation, review, and editing, of all
documents, policies and procedures
● Developed internal compliance tracking system regarding employee compliance
Human Resources Assistant
● Coordinated with occupational health service providers to ensure all employees received
proper authorization for clinical appointments, scheduled health service appointments
and reconciled purchase orders and invoices
● Worked with the Biosurety Program offices for Department of Defense (DOD) customers
to manage files, record reviews and meet occupational health restrictions as required
● Created and maintained comprehensive file of current employee corporate resumes
● Coordinated with, and assisted, the Facility Security Officer (FSO) in maintaining
compliance with the National Industrial Security Program (NISP) in role of Assistant
Facility Security Officer (AFSO)
● Maintained personnel security files, logs and updates
● Participated in security audits and inspections; completed annual security training as
required
● Possess current NACLC security clearance
Hagerstown Neighborhood Development Partnership Inc. (HNDP)/Hagerstown Home
Store (HHS) (2/06 to 3/09)
21 E Franklin St, Hagerstown MD 21740
Administrative Assistant/Office Manager/Workshop Coordinator
● Acted as first contact for all clients and visitors with heavy emphasis on
Customer service via telephone, email and face-to-face contact
● Performed the duties of office manager; supply and inventory management, accounts
payable assistance
● Served as project manager; obtained quotes, reviewed service projects and reconciled
invoices
● Verified accuracy of, and located sources of, educational materials for distribution to 28
in-house workshops with a projected attendance of close to 700 attendees
● Researched, purchased and trained staff on new industry software to comply with
government requirements
● Developed standardized tracking procedures, forms and reporting processes to provide
consistent statistical information for monthly, quarterly and yearly reports