Bradley Anderson is seeking a career advancement opportunity in customer service. He has over 35 years of healthcare experience, including managing over 100 customer accounts as a customer service representative at McKesson MediMart. He has excellent communication and organizational skills and experience in leadership positions. His background includes roles as a medical records director, lead health unit coordinator, and physical therapy aide at various healthcare facilities in Minneapolis, MN.
Compiled and recorded medical charts, reports, and correspondence, using typewriter and personal computer.
Transcribed recorded messages and practitioner's diagnosis and recommendations into patient's medical
record. Transmitted correspondence and medical records by mail, e-mail, and fax. Greeted visitors,
ascertained purpose of visits, and directed to appropriate staff. Routed messages and documents such as
laboratory results to appropriate staff. Answered telephone and directed call to appropriate staff. Maintained
medical records and correspondence files. Prepared and transmitted patients' bills. Scheduled patient
diagnostic appointments and medical consultations. Took dictation in shorthand.
Understanding reimbursement models for 2014, including Accountable Care Organizations (ACO's), Private Payer Models, and Health Care Reform Initiatives.
Compiled and recorded medical charts, reports, and correspondence, using typewriter and personal computer.
Transcribed recorded messages and practitioner's diagnosis and recommendations into patient's medical
record. Transmitted correspondence and medical records by mail, e-mail, and fax. Greeted visitors,
ascertained purpose of visits, and directed to appropriate staff. Routed messages and documents such as
laboratory results to appropriate staff. Answered telephone and directed call to appropriate staff. Maintained
medical records and correspondence files. Prepared and transmitted patients' bills. Scheduled patient
diagnostic appointments and medical consultations. Took dictation in shorthand.
Understanding reimbursement models for 2014, including Accountable Care Organizations (ACO's), Private Payer Models, and Health Care Reform Initiatives.
1. Bradley Anderson Bloomington, Mn 55437, US Mobile Phone: 952-836-1981 e-mail:
bradpete56@yahoo.com
OBJECTIVE:
I am looking to forward my career in Customer Service.
I have recently managed in the neighborhood of 100 accounts and served as an important link between the accounts and
McKesson. I have excellent written and verbal communication skills. I have accumulated 35 years of healthcare
knowledge in many fields of healthcare. I have excellent organizational skills and have a broad base of computer skills
including Microsoft Word and Excel and AS400. I have served in a lead position and department head position at my
nursing home jobs. For McKesson I am currently a mentor to new hires and have served on the employee ECEC
committee.
WORK EXPERIENCE:
Customer Service Representative
February 2010 to present
McKesson MediMart
Medical Supply
Medical Records Director
February 2005 - September 2010
Golden Living Center | Minneapolis, MN
Healthcare Services
Lead Health Unit Coordinator -TCU Unit
July 2003 - February 2005
Walker Methodist Healthcare Center | Minneapolis, MN
Healthcare Services
Lead Health Unit Coordinator
June 1998 - June 2003
Walker Southview Healthcare Center | Minneapolis, MN
Healthcare Services
Physical Therapy Aide
January 1997 - April 1998
Walker Suthview Healthcare Center | Minneapolis, MN
Healthcare Services
Physical Therapy Aide
April 1980 - November 1996
Chateau Healthcare Center | Minneapolis, MN
Healthcare Services
Certified Nursing Assistant
April 1979 - April 1980
Chateau Healthcare Center | Minneapolis, MN
Healthcare Services
EDUCATION :
Bachelor's Degree,
September 1974 - May 1979
Augsburg College | Minneapolis, MN
SKILLS:
Microsoft and Excel
ASA 400