Daniel Escobar has over 10 years of experience in IT support, customer service, and medical transcription. He is currently an IT manager for Pain Care Specialists of Florida where he installed computer and networking systems across their 3 offices and maintains network stability. Previously he worked in technical support roles for Office Depot and as a front desk attendant and cashier for Diamond Strike Lanes. He also has experience in customer service and inventory management for Pet Supermarket.
1. Daniel Escobar
IT Manager Feb 2013-Present
Pain Care Specialists of Florida
• Installment of computer and networking systems at all 3 offices.
• Maintaining network stability and communicaion of all offices.
Technician/Customer Service Feb 2014-Dec 2015
Office Depot
• Tech Depot technician.
o Removing of viruses, OS instillations, password resets and much more.
Front Desk/Customer Service Feb 2013-Oct 2013
Diamond Strike Lanes
• Maintenance of lane functionality through-out the day.
• Closer : Counting money for the end of he day and balancing the drawers for the day.
Customer Service April 2011-Feb 2013
Pet Supermarket
• Achieved 100% on excellent customer service test, “secret shopper”, 7 times.
• Store inventory and product receiver.
Medical Transcriptionist June 2008-July 2010
Pain Care Specialists of Florida
• Transcribe and store medical documents.
• Shredding of medical documentes for HIPPA compliancy.
Experience
3510 NE 23rd
Ave.
Lighthouse Point, FL 33064
954-234-3106
Daniel.Escobar111@hotmail.com
Associates in Arts Nov 2014
Broward College, Coconut Creek, Broward County
CompTIA A+ Certification May2014-May 2017
Education
Software Knowledge
Windows 7, 8, Windows 10, Microsoft Office (All programs), QuickBooks and Recuva.
Information
CompTIA A+ Certification
Hobbies
Fixing computers, learning about new technology, maintaining computers and networks, fishing, multi-
tasking.
Skills
References available upon request.