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Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Response	
  to	
  questions	
  from	
  the	
  Speakers	
  Commission	
  on	
  
Digital	
  Democracy	
  regarding	
  electronic	
  voting	
  
	
  
	
  
	
  
	
  
	
   	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
1. What	
  are	
  the	
  potential	
  benefits	
  and	
  drawbacks	
  of	
  online	
  voting	
  (eg,	
  voting	
  via	
  the	
  internet	
  
using	
  a	
  computer	
  or	
  mobile	
  device)?	
  
	
  
Online	
  voting	
  using	
  internet	
  enabled	
  devices	
  has	
  been	
  growing	
  in	
  popularity	
  worldwide	
  as	
  
governments	
  look	
  to	
  address	
  the	
  ever	
  changing	
  challenges	
  they	
  face	
  in	
  the	
  running	
  of	
  elections.	
  
	
  
In	
  the	
  UK,	
  there	
  has	
  been	
  a	
  dramatic	
  and	
  ongoing	
  decline	
  in	
  the	
  participation	
  of	
  elections	
  over	
  the	
  
last	
  20	
  years,	
  and	
  with	
  an	
  ever	
  increasing	
  use	
  of	
  online	
  services	
  and	
  the	
  proliferation	
  of	
  internet	
  
enabled	
  personal	
  devices,	
  online	
  voting	
  can	
  offer	
  an	
  accessible	
  voting	
  platform	
  with	
  which	
  to	
  stem	
  
the	
  decline	
  in	
  turnout,	
  as	
  well	
  as	
  offering	
  additional	
  benefits	
  which	
  can	
  strengthen	
  the	
  democratic	
  
process	
  in	
  ways	
  that	
  traditional	
  paper	
  based	
  voting	
  simply	
  cannot	
  achieve.	
  	
  
	
  
This	
  is	
  particularly	
  the	
  case	
  when	
  compared	
  to	
  postal	
  voting	
  which	
  is	
  the	
  prevalent	
  method	
  of	
  
remote	
  voting	
  in	
  UK	
  elections.	
  	
  
	
  
These	
  benefits	
  of	
  online	
  voting	
  are	
  described	
  below:	
  
	
  
Increased	
  participation/turnout	
  –	
  Put	
  simply,	
  online	
  voting	
  provides	
  a	
  greater	
  opportunity	
  for	
  
voters	
  to	
  participate	
  in	
  the	
  election	
  process	
  by	
  offering	
  a	
  more	
  convenient	
  (yet	
  secure)	
  channel	
  for	
  
voting	
  and	
  potentially,	
  an	
  extended	
  voting	
  period.	
  	
  
	
  
Online	
  voting	
  can	
  be	
  particularly	
  effective	
  in	
  driving	
  up	
  the	
  levels	
  of	
  participation	
  in	
  traditionally	
  
‘hard	
  to	
  reach’	
  voter	
  groups	
  (such	
  as	
  military/overseas	
  voters	
  and	
  voters	
  with	
  disabilities).	
  
	
  
The	
  role	
  of	
  online	
  voting	
  in	
  driving	
  participation	
  is	
  discussed	
  later	
  within	
  this	
  document.	
  
	
  
Eligibility	
  assurance	
  –	
  The	
  current	
  provisions	
  for	
  checking	
  the	
  voter	
  eligibility	
  in	
  UK	
  elections	
  
remain	
  very	
  week.	
  In	
  the	
  case	
  of	
  polling	
  station	
  voting,	
  voters	
  are	
  not	
  obliged	
  to	
  provide	
  any	
  voter	
  
identification	
  when	
  presenting	
  to	
  vote.	
  	
  
	
  
In	
  the	
  case	
  of	
  postal	
  voting	
  the	
  provision	
  of	
  the	
  voter	
  signature	
  and	
  date	
  of	
  birth,	
  submitted	
  via	
  the	
  
postal	
  vote	
  statement	
  offer	
  little	
  or	
  no	
  assurance	
  that	
  the	
  person	
  who	
  has	
  completed	
  and	
  
submitted	
  the	
  ballot	
  is	
  the	
  eligible	
  voter.	
  
	
  
Online	
  voting	
  provides	
  the	
  ability	
  to	
  strongly	
  authenticate	
  voters	
  using	
  a	
  variety	
  of	
  robust	
  
authentication	
  methods	
  including:	
  
	
  
• Electronic	
  ID	
  cards	
  	
  
• Existing	
  sign-­‐on/authentication	
  services	
  (Government	
  Gateway)	
  
• Multi-­‐factor	
  authentication	
  platforms	
  including	
  biometric	
  data	
  (e.g	
  Your.ID)	
  
• 2-­‐Step	
  Verification	
  and	
  One	
  Time	
  Passwords	
  (OTP)	
  
• Banking	
  access	
  systems	
  
	
  
Such	
  systems	
  mitigate	
  the	
  risk	
  that	
  ineligible	
  voters	
  are	
  able	
  to	
  access	
  the	
  voting	
  process,	
  and	
  
deliver	
  a	
  significantly	
  more	
  robust	
  democratic	
  process.	
  	
  
	
  
Fraud	
  prevention	
  –	
  In	
  addition	
  to	
  providing	
  a	
  robust	
  mechanism	
  for	
  mitigating	
  voter	
  ineligibility,	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
online	
  voting	
  can	
  reduce	
  instances	
  of	
  voter	
  fraud	
  to	
  which	
  the	
  current	
  provisions	
  for	
  voting	
  in	
  the	
  
UK	
  are	
  susceptible,	
  in	
  particular	
  postal	
  voting.	
  	
  
	
  
There	
  have	
  been	
  numerous	
  prosecutions	
  for	
  postal	
  vote	
  fraud	
  in	
  the	
  UK	
  during	
  recent	
  years.	
  In	
  
such	
  instances,	
  elders	
  and	
  senior	
  representatives	
  from	
  certain	
  communities	
  and	
  political	
  candidates	
  
have	
  undertaken	
  coordinated	
  collections	
  of	
  blank	
  postal	
  votes	
  and	
  a	
  systematic	
  completion	
  of	
  
postal	
  votes	
  in	
  favour	
  of	
  a	
  preferred	
  candidate	
  or	
  party.	
  	
  
	
  
While	
  several	
  prosecutions	
  have	
  been	
  successful,	
  the	
  police,	
  Local	
  Authorities	
  and	
  Electoral	
  
Commission	
  have	
  to	
  dedicate	
  significant	
  resource	
  to	
  find,	
  investigate	
  and	
  prosecute,	
  and	
  it	
  has	
  
been	
  widely	
  recognized	
  that	
  many	
  instances	
  of	
  postal	
  vote	
  fraud	
  may	
  be	
  undetected	
  and	
  therefore	
  
unprosecuted.	
  
	
  
Online	
  voting	
  not	
  only	
  provides	
  strong	
  authentication	
  processes	
  to	
  ensure	
  that	
  only	
  eligible	
  voters	
  
can	
  access,	
  complete	
  and	
  submit	
  their	
  ballots,	
  but	
  advanced	
  system	
  logging	
  can	
  track	
  instances	
  of	
  
multiple	
  electronic	
  ballot	
  submission	
  from	
  a	
  single	
  computer	
  (via	
  IP	
  and	
  MAC	
  addresses).	
  
Additionally,	
  online	
  voting	
  platforms	
  can	
  provide	
  alerts	
  to	
  pinpoint	
  the	
  geographical	
  location	
  of	
  
attempted	
  fraud	
  in	
  real-­‐time,	
  to	
  ensure	
  that	
  the	
  authorities	
  can	
  investigate	
  with	
  immediate	
  effect.	
  
	
  
In	
  this	
  respect	
  the	
  fraud	
  reduction	
  capabilities	
  of	
  online	
  voting	
  are	
  significantly	
  greater	
  than	
  postal	
  
voting.	
  
	
  
User	
  experience	
  –	
  Whilst	
  voting	
  to	
  many	
  is	
  a	
  simple	
  process,	
  there	
  are	
  still	
  are	
  large	
  number	
  of	
  
spoiled	
  ballots	
  at	
  UK	
  elections	
  as	
  a	
  result	
  of	
  mistakes	
  made	
  by	
  voters.	
  
	
  
This	
  particularly	
  prevalent	
  in	
  complex	
  (combined	
  elections)	
  such	
  as	
  Scottish	
  Government	
  and	
  
Greater	
  London	
  Authority	
  elections	
  in	
  which	
  voters	
  have	
  multiple	
  contests	
  and	
  a	
  mix	
  of	
  straight	
  and	
  
preferential	
  voting	
  systems.	
  
	
  
In	
  the	
  case	
  of	
  postal	
  voting,	
  voters	
  regularly	
  forget	
  to	
  include	
  their	
  mandatory	
  postal	
  vote	
  
statements	
  and	
  frequently	
  place	
  their	
  ballot	
  in	
  the	
  wrong	
  postal	
  vote	
  envelope,	
  which	
  leads	
  to	
  the	
  
submission	
  of	
  spoiled	
  and/or	
  ineligible	
  ballots.	
  
	
  
Online	
  voting	
  can	
  deliver	
  a	
  significantly	
  more	
  intuitive	
  user	
  experience	
  ensuring	
  that	
  voters	
  cannot	
  
mismark	
  or	
  misplace	
  their	
  ballots.	
  The	
  use	
  of	
  clear	
  voter	
  interfaces,	
  intuitive	
  instructions	
  and	
  
progress	
  bars	
  provide	
  a	
  frictionless	
  experience	
  to	
  the	
  voter	
  and	
  can	
  eliminate	
  spoiled	
  ballots	
  as	
  well	
  
as	
  making	
  the	
  process	
  of	
  voting	
  easier	
  and	
  faster.	
  
	
  
Accessibility	
  –	
  Voters	
  with	
  disabilities	
  face	
  a	
  significant	
  challenge	
  when	
  trying	
  to	
  exercise	
  their	
  
democratic	
  right	
  (which	
  is	
  why	
  MENCAP’s	
  “hear	
  my	
  Voice	
  “	
  campaign	
  has	
  garnered	
  such	
  a	
  high	
  
level	
  of	
  attention).	
  Whilst	
  wheelchair	
  access	
  to	
  polling	
  stations	
  has	
  increased	
  in	
  recent	
  years,	
  there	
  
are	
  still	
  a	
  large	
  number	
  of	
  voters	
  with	
  disabilities	
  who	
  are	
  unable	
  to	
  visit	
  polling	
  stations	
  and	
  
require	
  the	
  use	
  of	
  a	
  proxy	
  or,	
  if	
  visually	
  impaired,	
  an	
  ungainly	
  plastic	
  template	
  to	
  complete	
  their	
  
ballot	
  on	
  an	
  independent	
  basis.	
  	
  
	
  
Not	
  only	
  is	
  this	
  undermining	
  voter	
  privacy	
  but	
  also	
  directly	
  contravenes	
  the	
  United	
  Nations	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
Convention	
  on	
  the	
  Rights	
  of	
  Persons	
  with	
  Disabilities1
	
  that	
  the	
  UK	
  has	
  signed	
  and	
  ratified.	
  
	
  
Online	
  voting	
  provides	
  a	
  secure	
  platform	
  for	
  voters	
  with	
  disabilities	
  to	
  cast	
  their	
  vote	
  from	
  home	
  
without	
  having	
  to	
  attempt	
  to	
  visit	
  a	
  polling	
  station.	
  Online	
  voting	
  integrates	
  seamlessly	
  with	
  
accessibility	
  tools	
  such	
  as	
  braille-­‐keypads,	
  ‘sip	
  and	
  puff’	
  tubes	
  and	
  screen	
  readers	
  (eg.	
  JAWS)	
  to	
  
ensure	
  that	
  blind/low	
  vision	
  voters	
  and	
  voters	
  with	
  physical	
  disabilities	
  are	
  afforded	
  the	
  same	
  
democratic	
  rights	
  as	
  able	
  bodies	
  voters,	
  and	
  the	
  ability	
  to	
  cast	
  their	
  ballot	
  independently	
  and	
  
privately.	
  
	
  
Security	
  and	
  privacy	
  protection	
  –	
  Concerns	
  around	
  internet	
  threats	
  and	
  cyber-­‐security	
  are	
  raised	
  
publically	
  on	
  a	
  daily	
  basis,	
  so	
  it	
  is	
  critical	
  that	
  any	
  internet	
  voting	
  solution	
  employ	
  specialized	
  
security	
  counter	
  measures	
  and	
  protocols	
  on	
  top	
  of	
  standard	
  IT	
  security	
  procedures	
  to	
  maintain	
  the	
  
security	
  of	
  the	
  i-­‐voting	
  system.	
  	
  
	
  
Whilst	
  the	
  threat-­‐model	
  is	
  arguably	
  greater	
  in	
  the	
  online	
  realm,	
  those	
  companies,	
  which	
  have	
  
invested	
  heavily	
  in	
  this	
  area,	
  engineer	
  highly	
  secure	
  online	
  voting	
  platforms,	
  to	
  a	
  set	
  of	
  security	
  
protocols	
  that	
  offer	
  greater	
  security	
  measures	
  than	
  online	
  banking	
  systems	
  and	
  indeed	
  many	
  other	
  
online	
  industries.	
  	
  
	
  
The	
  Smartmatic-­‐Cybernetica	
  Centre	
  for	
  Excellence	
  for	
  Internet	
  Voting	
  has	
  been	
  at	
  the	
  forefront	
  of	
  
delivering	
  leading-­‐edge	
  research	
  and	
  development	
  in	
  cyber	
  security	
  methodologies	
  and	
  
technologies,	
  which	
  have	
  been	
  integrated	
  into	
  the	
  Estonia	
  i-­‐voting	
  platform	
  and	
  used	
  successfully	
  
without	
  any	
  security	
  or	
  privacy	
  breach	
  since	
  2005.	
  
These	
  include:	
  
• Anti-­‐phishing	
  countermeasures	
  	
  
• Strong	
  asymmetric	
  encryption	
  of	
  ballots	
  	
  
• Digital	
  signing	
  of	
  ballots	
  	
  
• Secure	
  transmission	
  of	
  encrypted	
  ballot	
  	
  
• Digital	
  time	
  stamping	
  	
  
• Immutable	
  logs	
  	
  
• Verifiable	
  mixing	
  and	
  shuffling	
  process	
  	
  
• ‘Homomorphic’	
  tallying	
  	
  
• ‘Threshold’	
  cryptography/secret	
  sharing	
  	
  
• Cryptographic	
  proofs	
  	
  
The	
  role	
  that	
  these	
  concepts	
  play	
  in	
  terms	
  of	
  ensuring	
  the	
  integrity	
  of	
  the	
  ballot	
  are	
  described	
  later	
  
in	
  this	
  submission.	
  
Coercion	
  resistance	
  –	
  Unlike	
  postal	
  voting,	
  online	
  voting	
  affords	
  the	
  ability	
  for	
  voters	
  to	
  undertake	
  
multiple	
  voting	
  sessions	
  in	
  which	
  they	
  can	
  cast	
  their	
  ballot	
  multiple	
  times,	
  but	
  only	
  the	
  last	
  ballot	
  
cast	
  is	
  included	
  in	
  the	
  counting	
  process.	
  	
  
	
  
With	
  this	
  process,	
  if	
  a	
  voter	
  experiences	
  coercion,	
  he/she	
  can	
  cast	
  their	
  ballot	
  again	
  under	
  no	
  
coercive	
  circumstances.	
  This	
  process	
  has	
  been	
  used	
  successfully	
  in	
  Estonia	
  since	
  2005	
  and	
  was	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
1	
  http://www.un.org/disabilities/default.asp?id=150	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
employed	
  as	
  an	
  anti-­‐coercion	
  measure	
  in	
  the	
  Norway	
  i-­‐voting	
  projects	
  in	
  2011	
  and	
  2013.In	
  
addition,	
  the	
  recent	
  Scottish	
  referendum	
  there	
  were	
  numerous	
  cases	
  cited	
  where	
  postal	
  voters	
  
expressed	
  regret	
  at	
  having	
  cast	
  a	
  vote	
  prior	
  to	
  the	
  conclusion	
  of	
  the	
  campaign	
  in	
  circumstances	
  
where	
  late	
  changes	
  or	
  “vows”	
  offered	
  to	
  the	
  electorate	
  were	
  highly	
  significant.	
  In	
  Estonia,	
  the	
  voter	
  
can	
  vote	
  on-­‐line	
  right	
  up	
  to	
  the	
  end	
  of	
  polling	
  and	
  it	
  is	
  the	
  final	
  vote	
  cast	
  that	
  counts.	
  
	
  
Accuracy	
  –	
  The	
  reality	
  is	
  that	
  computers	
  are	
  able	
  to	
  perform	
  regular,	
  repetitive	
  functions	
  to	
  a	
  
greater	
  degree	
  of	
  accuracy	
  and	
  precision	
  than	
  human	
  beings.	
  As	
  such	
  counting	
  votes	
  electronically	
  
delivers	
  greater	
  accuracy,	
  speed	
  and	
  repeatability	
  of	
  results	
  than	
  the	
  corresponding	
  manual	
  
process.	
  	
  
	
  
This	
  is	
  particularly	
  prevalent	
  in	
  the	
  case	
  of	
  complex	
  and/or	
  combined	
  counting	
  processes	
  such	
  as	
  
preferential	
  systems	
  (e.g	
  Weighted	
  Inclusive	
  Gregory	
  Single	
  Transferable	
  Vote).	
  	
  
	
  
Online	
  voting	
  can	
  therefore	
  radically	
  increase	
  the	
  accuracy	
  and	
  speed	
  of	
  the	
  counting	
  process.	
  
	
  
Transparency	
  -­‐	
  Organisations	
  and	
  individuals	
  who	
  are	
  opposed	
  to	
  online	
  voting	
  regularly	
  challenge	
  
the	
  benefits	
  of	
  online	
  voting	
  along	
  the	
  lines	
  of	
  security	
  concerns	
  as	
  well	
  as	
  claiming	
  that	
  electronic	
  
systems	
  lack	
  the	
  transparency	
  of	
  traditional	
  election	
  systems.	
  	
  
	
  
However	
  they	
  do	
  so,	
  without	
  fully	
  understanding	
  or	
  appreciating	
  the	
  vulnerabilities	
  of	
  the	
  
traditional	
  voting	
  processes	
  and	
  in	
  particular	
  postal	
  voting,	
  which	
  is	
  the	
  current	
  method	
  of	
  remote	
  
voting	
  in	
  the	
  United	
  Kingdom.	
  
	
  
Online	
  voting	
  offers	
  the	
  opportunity	
  to	
  demonstrate	
  mathematical	
  proof	
  through	
  cryptographic	
  
processes	
  that	
  no	
  electoral	
  malpractice	
  has	
  occurred	
  at	
  any	
  stage	
  of	
  the	
  vote	
  transmission,	
  storage,	
  
counting	
  and	
  results	
  publication	
  process.	
  
	
  
End-­‐to	
  end-­‐verifiability	
  processes	
  enable	
  voters	
  and	
  independent	
  auditors	
  to	
  interrogate	
  the	
  
process	
  at	
  every	
  stage	
  to	
  prove	
  that	
  the	
  ballots	
  were	
  cast	
  as	
  intended,	
  stored	
  as	
  cast	
  and	
  counted	
  
as	
  cast.	
  
	
  
The	
  i-­‐voting	
  system	
  in	
  Estonia	
  allows	
  voters	
  to	
  check,	
  through	
  the	
  use	
  of	
  a	
  mobile	
  application	
  that	
  
the	
  online	
  voting	
  platform	
  has	
  received	
  their	
  cast	
  ballot	
  in	
  the	
  state	
  that	
  they	
  intended,	
  to	
  prove	
  
that	
  it	
  has	
  not	
  been	
  tampered	
  with.	
  
	
  
These	
  sort	
  of	
  electronic	
  verifiability	
  processes	
  are	
  simply	
  not	
  achievable	
  with	
  traditional	
  paper	
  
based	
  systems	
  where	
  trust	
  is	
  placed	
  in	
  the	
  professionalism	
  and	
  integrity	
  of	
  council	
  election	
  staff	
  
and	
  Royal	
  Mail	
  processes	
  and	
  resource,	
  without	
  any	
  auditability	
  measures.	
  
	
  
In	
  this	
  respect,	
  online	
  voting	
  offers	
  considerable	
  benefits	
  for	
  enhancing	
  the	
  transparency	
  of	
  the	
  
process	
  over	
  traditional	
  paper	
  based	
  election	
  processes.	
  
	
  
Impact	
  on	
  councils	
  –	
  Democratic	
  services	
  departments	
  are	
  under	
  increased	
  pressure	
  to	
  achieve	
  
more	
  with	
  less	
  resource	
  and	
  financial	
  assistance	
  under	
  increasingly	
  exacting	
  timescales.	
  In	
  
particular,	
  the	
  process	
  of	
  the	
  production,	
  proofing	
  and	
  distribution	
  of	
  ballot	
  papers	
  and	
  the	
  
production	
  and	
  processing	
  of	
  postal	
  votes	
  puts	
  considerable	
  strain	
  on	
  democratic	
  services.	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
	
  
Online	
  voting	
  would	
  reduce	
  many	
  of	
  these	
  production	
  pain	
  points	
  and	
  also	
  radically	
  reduce	
  the	
  
human	
  resource	
  required	
  to	
  count	
  the	
  ballots.	
  In	
  addition,	
  online	
  voting	
  may	
  offer	
  the	
  opportunity	
  
to	
  reduce	
  the	
  number	
  of	
  polling	
  stations	
  required	
  during	
  election	
  day,	
  which	
  in	
  turn	
  can	
  reduce	
  the	
  
resource	
  and	
  the	
  cost	
  of	
  running	
  elections.	
  
	
  
2. What	
  impact,	
  if	
  any,	
  would	
  online	
  voting	
  have	
  on	
  voter	
  turnout?	
  
	
  
As	
  discussed	
  previously,	
  there	
  has	
  been	
  a	
  growing	
  decline	
  in	
  turnout	
  in	
  elections	
  in	
  the	
  United	
  
Kingdom.	
  In	
  the	
  last	
  European	
  Parliamentary	
  election,	
  turnout	
  in	
  certain	
  locations	
  was	
  as	
  low	
  as	
  
20%	
  in	
  some	
  regions.	
  	
  	
  
	
  
Whilst	
  there	
  may	
  be	
  a	
  number	
  of	
  varied	
  reasons	
  for	
  participatory	
  decline,	
  with	
  more	
  citizens	
  
travelling	
  greater	
  distances	
  to	
  work,	
  working	
  longer	
  hours	
  and	
  having	
  to	
  balance	
  an	
  increasing	
  
number	
  of	
  personal	
  and	
  professional	
  responsibilities,	
  the	
  challenge	
  of	
  voting	
  at	
  a	
  particular	
  location	
  
on	
  a	
  particular	
  day	
  is	
  increasing,	
  and	
  has	
  resulted	
  in	
  a	
  large	
  increase	
  of	
  voters	
  opting	
  to	
  vote	
  by	
  
post.	
  
	
  
In	
  this	
  respect,	
  online	
  voting	
  can	
  offer	
  the	
  perfect	
  platform	
  to	
  bring	
  the	
  ballot	
  to	
  the	
  voter	
  in	
  a	
  more	
  
accessible	
  and	
  secure	
  way	
  than	
  other	
  remote	
  voting	
  methods	
  (postal	
  voting).	
  
	
  
The	
  following	
  empirical	
  evidence	
  of	
  increased	
  turnout	
  from	
  online	
  voting	
  in	
  USA,	
  Estonia	
  and	
  
Australia	
  is	
  presented	
  below:	
  	
  
	
  
USA	
  
The	
  introduction	
  of	
  electronic	
  means	
  for	
  remote	
  voting	
  by	
  so-­‐called	
  UOCAVA	
  voters	
  (Uniformed	
  
and	
  Overseas	
  Citizens	
  Absentee	
  Voting	
  Act)	
  in	
  various	
  US	
  jurisdictions	
  has	
  resulted	
  in	
  significant	
  
improvements	
  in	
  turnout.	
  
	
  
• In	
  Cook	
  County	
  (one	
  of	
  the	
  largest	
  electoral	
  jurisdictions	
  in	
  the	
  US),	
  the	
  provision	
  of	
  online	
  
voting	
  for	
  Uniformed	
  and	
  Overseas	
  Citizens	
  increased	
  turnout	
  from	
  11%	
  to	
  53%	
  after	
  the	
  
introduction	
  of	
  Internet	
  voting	
  in	
  2012.	
  Also	
  in	
  Cook	
  County,	
  overall	
  accuracy	
  increased,	
  
going	
  from	
  92%	
  of	
  ballots	
  counted	
  in	
  2008	
  to	
  99%	
  in	
  2012.	
  
• In	
  the	
  2010	
  Primary,	
  General	
  and	
  Special	
  elections	
  in	
  West	
  Virginia,	
  absentee	
  ballot	
  return	
  
rates	
  increased	
  from	
  58%	
  to	
  92.5%.	
  
	
  
Estonia	
  
In	
  the	
  case	
  of	
  Estonia,	
  several	
  studies	
  have	
  provided	
  evidence	
  that	
  as	
  many	
  as	
  10%	
  of	
  Internet	
  
voters	
  would	
  not	
  have	
  voted	
  if	
  they	
  hadn’t	
  had	
  the	
  Internet	
  as	
  a	
  voting	
  channel	
  (which	
  results	
  in	
  an	
  
approximate	
  2.5%	
  increase	
  in	
  turnout).	
  	
  
	
  
Australia	
  
In	
  the	
  New	
  South	
  Wales	
  State	
  Elections	
  in	
  2011,	
  online	
  voting	
  (iVote)	
  was	
  made	
  available	
  for	
  voters	
  
with	
  disabilities	
  and	
  those	
  who	
  lived	
  more	
  than	
  20km	
  away	
  from	
  the	
  polling	
  stations.	
  	
  
	
  
	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
The	
  post	
  election	
  report	
  summarized	
  that	
  “usage	
  of	
  iVote	
  greatly	
  exceeded	
  expectations	
  by	
  
threefold	
  with	
  almost	
  50,000	
  electors	
  using	
  it.	
  We	
  estimate	
  that	
  access	
  to	
  iVote	
  enfranchised	
  
around	
  30,000	
  electors	
  who	
  were	
  unlikely	
  to	
  vote	
  had	
  iVote	
  not	
  been	
  available”.	
  
	
  
Switzerland	
  
For	
  many	
  years	
  now,	
  various	
  Cantons	
  in	
  Switzerland	
  have	
  used	
  on-­‐line	
  voting	
  to	
  support	
  their	
  own	
  
particular	
  form	
  of	
  representative	
  democracy,	
  using	
  on-­‐line	
  voting	
  methods	
  to	
  supplement	
  polling	
  
based	
  voting	
  in	
  referenda.	
  
	
  
In	
  this	
  respect,	
  we	
  believe	
  that	
  online	
  voting	
  is	
  able	
  to	
  have	
  a	
  marked	
  positive	
  effect	
  on	
  turnout.	
  
	
  
3. Would	
  online	
  voting	
  increase	
  the	
  ‘digital	
  divide’	
  or	
  increase	
  accessibility	
  in	
  elections?	
  
	
  
Given	
  the	
  proliferation	
  and	
  penetration	
  of	
  smartphones	
  and	
  broadband	
  internet	
  access	
  in	
  the	
  
United	
  Kingdom,	
  across	
  all	
  demographics,	
  it	
  could	
  be	
  argued	
  that	
  the	
  so	
  called	
  ‘digital	
  divide’	
  is	
  
being	
  decreased	
  on	
  a	
  daily	
  basis.	
  
	
  
With	
  projects	
  such	
  as	
  the	
  Rural	
  Broadband	
  Initiative	
  and	
  Barclays	
  Digital	
  Eagles	
  pro-­‐active	
  measures	
  
are	
  being	
  taken	
  to	
  ensure	
  that	
  ‘hard-­‐to-­‐reach	
  groups’	
  that	
  have	
  not	
  traditionally	
  engaged	
  in	
  digital	
  
lifestyles,	
  are	
  becoming	
  better	
  connected,	
  and	
  equipped	
  to	
  engage	
  in	
  digital	
  dialogue.	
  
	
  
In	
  this	
  respect	
  whilst	
  the	
  digital	
  divide	
  may	
  always	
  be	
  present	
  to	
  some	
  degree,	
  successful	
  efforts	
  are	
  
being	
  made	
  to	
  reduce	
  it.	
  
	
  
Online	
  voting	
  is	
  unlikely	
  to	
  contribute	
  to	
  widening	
  the	
  digital	
  divide	
  and	
  in	
  fact	
  may	
  offer	
  the	
  
incentive	
  for	
  some	
  citizens	
  to	
  start	
  to	
  engage	
  using	
  electronic	
  means	
  and	
  offer	
  enhanced	
  access	
  to	
  
the	
  democratic	
  process	
  particularly	
  amongst	
  hard	
  to	
  reach	
  groups,	
  such	
  as	
  voters	
  with	
  disabilities.	
  
	
  
Its	
  clear	
  that	
  the	
  introduction	
  of	
  any	
  form	
  of	
  technology	
  into	
  this	
  field	
  can	
  only	
  be	
  successful	
  if	
  it	
  is	
  
accessible	
  to	
  an	
  electorate	
  that	
  is	
  both	
  competent	
  and	
  confident	
  in	
  the	
  use	
  of	
  technology.	
  Our	
  
experience	
  in	
  deploying	
  voting	
  technology	
  across	
  the	
  world	
  in	
  diverse	
  communities	
  (including	
  
communities	
  with	
  very	
  low	
  literacy	
  rates)	
  clearly	
  shows	
  that	
  a	
  combination	
  of	
  voter	
  education	
  and	
  
intuitive,	
  trusted	
  technology	
  leads	
  to	
  higher	
  levels	
  of	
  participation	
  and	
  voter	
  engagement-­‐even	
  in	
  
the	
  most	
  complex	
  elections.	
  
	
  
4. What	
  are	
  the	
  cost	
  implications	
  of	
  online	
  voting?	
  
	
  
Democratic	
  Audit	
  has	
  estimated	
  that	
  the	
  cost	
  of	
  running	
  and	
  administering	
  elections	
  at	
  
approximately	
  £150	
  million	
  per	
  annum2
.	
  This	
  equates	
  to	
  roughly	
  £3.20	
  per	
  registered	
  elector	
  per	
  
year,	
  and	
  with	
  the	
  cost	
  of	
  a	
  single	
  election	
  event	
  rising	
  year	
  upon	
  year,	
  this	
  number	
  will	
  
undoubtedly	
  increase	
  as	
  the	
  potential	
  for	
  election	
  events	
  to	
  occur	
  increases	
  with	
  devolution	
  and	
  
the	
  increasing	
  desire	
  to	
  promote	
  greater	
  citizen	
  engagement.	
  
	
  
Whilst	
  the	
  initial	
  capital	
  outlay	
  to	
  procure,	
  install	
  and	
  test	
  an	
  online	
  voting	
  system	
  can	
  would	
  be	
  
significant	
  (although	
  this	
  can	
  be	
  addressed	
  via	
  a	
  number	
  of	
  different	
  operating	
  models,	
  including	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
2	
  http://www.democraticaudit.com/?p=3537	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
the	
  Leasing	
  of	
  equipment)	
  ,	
  the	
  year-­‐on-­‐year	
  operational	
  costs	
  of	
  running	
  election	
  on	
  the	
  platform	
  
would	
  be	
  relatively	
  small	
  and	
  significantly	
  less	
  than	
  that	
  of	
  traditional	
  elections.	
  
	
  
According	
  to	
  the	
  Electoral	
  Commission	
  report	
  on	
  the	
  costs	
  of	
  the	
  2011	
  referendum	
  on	
  the	
  
parliamentary	
  voting	
  system3
,	
  the	
  greatest	
  cost	
  elements	
  in	
  the	
  running	
  of	
  a	
  nationwide	
  
parliamentary	
  election	
  are:	
  
	
  
o Polling	
  station	
  management	
  and	
  staffing	
  
o Ballot	
  paper	
  printing	
  
o Postal	
  votes	
  
o Poll	
  cards	
  
o Counting	
  	
  
	
  
With	
  an	
  online	
  voting	
  system,	
  the	
  number	
  of	
  polling	
  stations	
  could	
  be	
  radically	
  reduced	
  and	
  the	
  
requirement	
  to	
  print	
  ballot	
  papers	
  also	
  reduced,	
  With	
  a	
  hybrid	
  electronic	
  voting	
  system	
  
(incorporating	
  touch-­‐screen	
  voting	
  in	
  polling	
  stations	
  and	
  remote	
  internet	
  voting),	
  ballot	
  paper	
  and	
  
postal	
  vote	
  production	
  and	
  processing	
  costs	
  could	
  be	
  eliminated	
  totally.	
  
	
  
Electronic	
  poll	
  cards	
  delivered	
  through	
  email	
  or	
  SMS	
  could	
  drastically	
  reduce	
  the	
  cost	
  and	
  time	
  
taken	
  to	
  produce	
  poll	
  cards.	
  
	
  
An	
  electronic	
  counting	
  system	
  would	
  also	
  reduce	
  the	
  need	
  to	
  hiring	
  count	
  centres	
  to	
  count	
  ballots,	
  
eliminate	
  transport	
  and	
  other	
  logistical	
  costs	
  associated	
  with	
  the	
  transfer	
  of	
  ballot	
  boxes	
  to	
  central	
  
count	
  venues.	
  Staffing	
  costs	
  would	
  also	
  be	
  dramatically	
  reduced	
  to	
  deliver	
  additional	
  cost	
  savings.	
  
	
  
There	
  exists	
  the	
  misconception	
  that	
  online	
  voting	
  is	
  more	
  costly	
  than	
  postal	
  voting	
  because	
  of	
  the	
  
cost	
  of	
  technology.	
  While	
  some	
  Internet	
  voting	
  experiments	
  have	
  been	
  very	
  costly	
  (such	
  as	
  the	
  case	
  
of	
  Norway),	
  the	
  best	
  enduring	
  example	
  in	
  the	
  world	
  of	
  Internet	
  voting	
  is	
  the	
  case	
  of	
  Estonia,	
  a	
  
system	
  that	
  has	
  remained	
  in	
  operation	
  for	
  almost	
  10	
  years.	
  	
  
	
  
Even	
  after	
  going	
  through	
  two	
  generations	
  of	
  the	
  system	
  in	
  7	
  national	
  elections	
  over	
  the	
  past	
  10	
  
years,	
  the	
  government	
  of	
  Estonia	
  has	
  only	
  invested	
  around	
  	
  €1,000,000	
  in	
  total.	
  This	
  amounts	
  to	
  
less	
  than	
  €2	
  per	
  participating	
  voter	
  for	
  a	
  total	
  of	
  7	
  elections	
  (or	
  less	
  than	
  €0.30	
  per	
  voter	
  per	
  
election	
  on	
  average).	
  
	
  
In	
  this	
  regard,	
  with	
  the	
  appropriate	
  solution,	
  efficient	
  procurement	
  process	
  and	
  long	
  term	
  vision	
  
and	
  commitment,	
  online	
  voting	
  offers	
  governments	
  the	
  opportunity	
  to	
  radically	
  reduce	
  the	
  cost	
  of	
  
elections	
  as	
  well	
  as	
  delivering	
  the	
  previously	
  described	
  benefits.	
  
	
  
5. What	
  are	
  the	
  advantages	
  and	
  disadvantages	
  to	
  using	
  electronic	
  voting	
  machines	
  in	
  polling	
  
stations	
  instead	
  of	
  paper	
  ballots?	
  
	
  
Electronic	
  voting	
  in	
  the	
  polling	
  stations,	
  using	
  touch	
  screen	
  machines	
  offers	
  a	
  significant	
  number	
  of	
  
advantages	
  as	
  follows:	
  
	
  
Improved	
  authentication	
  and	
  identity	
  management	
  –	
  The	
  current	
  provisions	
  in	
  the	
  UK	
  do	
  not	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
3	
  http://www.electoralcommission.org.uk/__data/assets/pdf_file/0009/153000/Costs-­‐of-­‐UK-­‐May-­‐2011-­‐UKPVS-­‐referendum.pdf	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
require	
  that	
  voters	
  present	
  any	
  identifying	
  information	
  to	
  vote.	
  In	
  this	
  respect,	
  it	
  is	
  probable	
  that	
  
numerous	
  instances	
  of	
  voter	
  impersonation	
  occur	
  at	
  each	
  election.	
  This	
  could	
  be	
  eliminated	
  
through	
  the	
  use	
  of	
  electronic	
  voting	
  machines	
  in	
  polling	
  stations.	
  
	
  
Voting	
  machines	
  in	
  polling	
  stations	
  can	
  be	
  integrated	
  with	
  advanced	
  identity	
  management	
  solutions	
  
to	
  ensure	
  that	
  only	
  eligible	
  voters	
  can	
  participate	
  in	
  the	
  electoral	
  process.	
  Identity	
  checking	
  can	
  be	
  
enhanced	
  through	
  the	
  use	
  of	
  voter	
  photographs,	
  signature	
  verification	
  and/or	
  biometric	
  
information	
  to	
  radically	
  reduce	
  instances	
  of	
  voter	
  impersonation	
  and	
  fraud.	
  
	
  
Increased	
  accessibility	
  –	
  Electronic	
  voting	
  machines	
  offer	
  a	
  wide	
  range	
  of	
  capabilities	
  increase	
  the	
  
accessibility	
  of	
  the	
  voting	
  process.	
  These	
  include	
  the	
  following:	
  
	
  
o Tactile	
  peripheral	
  devices	
  such	
  as	
  braille-­‐key	
  pads	
  and	
  sip/puff	
  tubes	
  for	
  physically	
  
impaired	
  voters	
  
o High	
  contrast	
  and	
  audio	
  ballots	
  for	
  blind	
  and	
  visually	
  impaired	
  voters.	
  
o Multi-­‐language	
  ballots	
  for	
  voters	
  who	
  are	
  not	
  native	
  English	
  language	
  speakers	
  –	
  This	
  
would	
  eliminate	
  the	
  need	
  for	
  translators	
  at	
  polling	
  stations	
  who	
  may	
  be	
  subject	
  to	
  
influencing	
  voter	
  preferences	
  (eg.	
  Tower	
  Hamlets)	
  
	
  
Enhanced	
  security	
  –	
  Electronic	
  voting	
  machines	
  offer	
  significant	
  benefits	
  in	
  terms	
  of	
  security	
  of	
  the	
  
votes.	
  Smartmatic	
  voting	
  machines	
  store	
  the	
  votes	
  in	
  encrypted	
  states	
  in	
  multiple	
  logical	
  locations	
  
on	
  the	
  device	
  to	
  ensure	
  that	
  no	
  votes	
  can	
  be	
  lost	
  or	
  tampered	
  with.	
  	
  
	
  
Ballots	
  are	
  encrypted	
  to	
  the	
  highest	
  security	
  standards	
  AES-­‐256	
  and	
  digitally	
  signed	
  to	
  protect	
  the	
  
integrity	
  of	
  the	
  votes.	
  
	
  
After	
  the	
  election	
  has	
  closed,	
  transmission	
  of	
  the	
  votes	
  is	
  undertaken	
  over	
  a	
  secure	
  connection	
  and	
  
collected	
  votes	
  are	
  stored	
  in	
  an	
  encrypted	
  and	
  anonymised	
  state	
  in	
  physically	
  and	
  logically	
  
hardened	
  environments	
  to	
  ensure	
  ballot	
  integrity,	
  privacy	
  and	
  secrecy.	
  
	
  
Increased	
  speed	
  and	
  accuracy	
  of	
  count	
  –	
  As	
  mentioned	
  previously,	
  computers	
  are	
  able	
  to	
  perform	
  
regular,	
  repetitive	
  functions	
  to	
  a	
  greater	
  degree	
  of	
  accuracy	
  and	
  precision	
  than	
  human	
  beings.	
  As	
  
such	
  counting	
  votes	
  electronically	
  delivers	
  greater	
  accuracy,	
  speed	
  and	
  repeatability	
  of	
  results	
  than	
  
the	
  corresponding	
  manual	
  process.	
  	
  
	
  
Accurate	
  election	
  results	
  can	
  be	
  delivered	
  in	
  minutes	
  rather	
  than	
  hours,	
  which	
  help	
  create	
  trust	
  in	
  
the	
  robustness	
  of	
  the	
  electoral	
  process.	
  
	
  
Greater	
  auditability	
  –	
  Transparency	
  is	
  a	
  critical	
  component	
  of	
  a	
  free	
  and	
  fair	
  democratic	
  process	
  
and	
  the	
  polling	
  station	
  technologies	
  developed	
  by	
  Smartmatic	
  support	
  this	
  principle.	
  
	
  
Verifiable	
  voter	
  paper	
  audit	
  trails	
  (VVPAT)	
  are	
  printed-­‐paper	
  receipts	
  that	
  can	
  be	
  provided	
  to	
  voters	
  
at	
  the	
  end	
  of	
  the	
  voting	
  session	
  to	
  prove	
  that	
  the	
  machine	
  has	
  correctly	
  captured	
  the	
  voter	
  intent.	
  
Smartmatic	
  was	
  the	
  first	
  company	
  in	
  the	
  world	
  to	
  voluntarily	
  introduce	
  printed-­‐paper	
  receipts,	
  now	
  
widely	
  accepted	
  as	
  a	
  “de-­‐facto”	
  requirement	
  for	
  voter	
  trust.	
  A	
  system	
  incorporating	
  such	
  receipts	
  
has	
  been	
  effectively	
  deployed	
  in	
  Belgium.	
  
	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
The	
  System	
  source	
  code	
  can	
  be	
  “hashed”	
  and	
  provided	
  to	
  independent	
  auditors	
  to	
  provide	
  an	
  
assurance	
  that	
  the	
  voting	
  machine	
  has	
  correctly	
  applied	
  the	
  underlying	
  systems,	
  methods	
  and	
  
processes	
  built	
  into	
  the	
  particular	
  Election	
  event	
  .This	
  is	
  further	
  assurance	
  that	
  “the	
  system”	
  has	
  
truly	
  captured	
  voter	
  intent	
  and	
  that	
  the	
  results	
  of	
  the	
  vote	
  counting	
  process	
  follow	
  the	
  appropriate	
  
rules	
  and	
  guidelines	
  
	
  
Increased	
  participation	
  –	
  Electronic	
  voting	
  machines	
  can	
  be	
  configured	
  to	
  enable	
  voters	
  to	
  cast	
  
their	
  ballot	
  in	
  any	
  polling	
  station	
  within	
  their	
  local	
  authority	
  to	
  offer	
  “Anywhere	
  Voting”.	
  This	
  
means	
  that	
  voters	
  are	
  given	
  greater	
  flexibility	
  in	
  terms	
  of	
  where	
  they	
  cast	
  their	
  ballots	
  on	
  Election	
  
Day.	
  	
  
	
  
The	
  compact	
  and	
  portable	
  nature	
  of	
  electronic	
  voting	
  machines	
  mean	
  that	
  they	
  can	
  be	
  easily	
  
transported	
  and	
  set-­‐up	
  in	
  ‘pop-­‐up’	
  locations	
  to	
  offer	
  greater	
  convenience	
  to	
  voters	
  and	
  capture	
  the	
  
foot-­‐fall	
  of	
  voters	
  outside	
  of	
  the	
  static,	
  traditional	
  polling	
  station	
  environment.	
  
	
  
Rushmoor	
  Borough	
  Council	
  conducted	
  a	
  pilot	
  election	
  in	
  2006	
  in	
  which	
  technology	
  based	
  
‘Anywhere	
  Voting’	
  was	
  offered	
  in	
  two	
  shopping	
  centre	
  ‘pop-­‐up’	
  polling	
  stations.	
  From	
  the	
  voters	
  
who	
  participated,	
  a	
  significant	
  percentage	
  of	
  voters	
  confirmed	
  that	
  they	
  would	
  not	
  normally	
  have	
  
voted	
  in	
  the	
  traditional	
  polling	
  environment.	
  
	
  
6. Would	
  electronic	
  voting	
  at	
  the	
  ballot	
  box	
  be	
  a	
  useful	
  step	
  towards	
  online	
  voting?	
  
	
  
Electronic	
  voting	
  in	
  polling	
  stations	
  offers	
  a	
  number	
  of	
  potential	
  advantages	
  over	
  the	
  traditional	
  
paper	
  based	
  processes,	
  which	
  are	
  highlighted	
  above.	
  	
  
	
  
The	
  proliferation	
  and	
  penetration	
  of	
  personal	
  tablets	
  devices	
  (eg.	
  iPads)	
  on	
  a	
  global	
  scale	
  mean	
  that	
  
touch-­‐screen	
  voting	
  using	
  gesture	
  based	
  interactions	
  with	
  a	
  voting	
  machine	
  are	
  increasingly	
  
intuitive	
  to	
  voters	
  of	
  all	
  ages	
  and	
  backgrounds.	
  
	
  
In	
  this	
  respect	
  electronic	
  voting	
  in	
  polling	
  stations	
  is	
  unlikely	
  to	
  feel	
  threatening	
  to	
  voters	
  and	
  may	
  
provide	
  an	
  excellent	
  introduction	
  to	
  the	
  use	
  of	
  technology	
  in	
  the	
  voting	
  process.	
  
	
  
7. What	
  can	
  be	
  learned	
  from	
  e-­‐voting	
  experiences	
  in	
  other	
  countries?	
  
	
  
As	
  mentioned	
  previously	
  many	
  governments	
  across	
  the	
  globe	
  are	
  looking	
  to	
  modernize	
  their	
  
democratic	
  process	
  through	
  the	
  use	
  of	
  election	
  technologies.	
  
	
  
Some	
  governments	
  have	
  had	
  greater	
  success	
  than	
  others	
  and	
  it	
  is	
  recommended	
  that	
  a	
  detailed	
  
analysis	
  of	
  these	
  previous	
  experiences	
  be	
  undertaken	
  through	
  direct	
  dialog	
  with	
  the	
  Election	
  
Management	
  Body	
  or	
  government	
  ministry	
  in	
  charge	
  of	
  delivering	
  electronic	
  voting.	
  It	
  should	
  be	
  
stressed	
  that	
  there	
  is	
  also	
  increasing	
  co-­‐operation	
  between	
  International	
  Election	
  authorities	
  as	
  
they	
  look	
  to	
  build	
  on	
  best	
  practice,	
  and	
  harmonise	
  the	
  essential	
  characteristics	
  and	
  legal	
  rules	
  
required	
  to	
  oversee	
  and	
  implement	
  an	
  electoral	
  process	
  that	
  is	
  conducted	
  with	
  the	
  assistance	
  of	
  
technology-­‐from	
  voter	
  registration,	
  through	
  to	
  voting,	
  vote	
  tabulation	
  and	
  consolidation	
  and	
  the	
  
promulgation	
  of	
  results.	
  
	
  
Not	
  every	
  electronic	
  voting	
  experience	
  is	
  successful	
  and	
  care	
  must	
  be	
  applied	
  to	
  the	
  vendor	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
selection	
  process;	
  the	
  specific	
  technical	
  requirements	
  of	
  the	
  system	
  need	
  to	
  be	
  carefully	
  laid	
  out	
  
and	
  the	
  Procurement	
  Body	
  must	
  be	
  wholly	
  independent	
  and	
  entirely	
  capable	
  when	
  it	
  comes	
  to	
  
making	
  technical	
  assessments	
  of	
  the	
  capabilities	
  and	
  requirements	
  of	
  each	
  prospective	
  vendor.	
  	
  
	
  
Rigorous	
  vendor	
  selection	
  by	
  a	
  capable	
  Election	
  authority	
  will	
  radically	
  reduce	
  exposure	
  to	
  risk	
  and	
  
is	
  essential	
  to	
  ensure	
  the	
  successful	
  deployment	
  of	
  e-­‐voting	
  technologies.	
  Selection	
  of	
  an	
  
established	
  trusted	
  and	
  leading	
  practitioner	
  in	
  the	
  development	
  of	
  secure	
  election	
  solutions	
  should	
  
be	
  a	
  baseline	
  requirement.	
  	
  
	
  
Risk	
  can	
  be	
  further	
  reduced	
  by	
  the	
  use	
  of	
  a	
  proven	
  electronic	
  voting	
  system	
  that	
  has	
  been	
  used	
  to	
  
deliver	
  successful,	
  binding	
  governmental	
  elections.	
  
	
  
Vendors	
  with	
  a	
  track	
  record	
  of	
  high-­‐profile	
  election	
  failures	
  (including	
  service	
  outages,	
  denial-­‐of-­‐
service	
  attacks,	
  system	
  compromises,	
  failure	
  to	
  decrypt	
  or	
  publish	
  results	
  on	
  time)	
  can	
  seriously	
  
increased	
  exposure	
  to	
  risk	
  and	
  should	
  not	
  be	
  considered.	
  
	
  
Smartmatic	
  have	
  been	
  at	
  the	
  forefront	
  of	
  developing	
  secure,	
  verifiable	
  electronic	
  voting	
  
technologies	
  and	
  are	
  proud	
  to	
  have	
  delivered	
  some	
  of	
  the	
  most	
  technologically	
  and	
  logistically	
  
complex	
  election	
  technology	
  projects	
  ever	
  undertaken.	
  
	
  
We	
  have	
  included	
  additional	
  material	
  with	
  this	
  submission	
  regarding	
  those	
  experiences	
  and	
  would	
  
be	
  happy	
  to	
  provide	
  further	
  information	
  and	
  insight	
  as	
  required	
  by	
  the	
  Speakers	
  Commission.	
  	
  	
  
	
  
8. What	
  safeguards	
  would	
  be	
  needed	
  to	
  reassure	
  the	
  public	
  that	
  their	
  digital	
  vote	
  was	
  secure?	
  
	
  
The	
  introduction	
  of	
  new	
  voting	
  technologies	
  can	
  raise	
  a	
  range	
  of	
  questions	
  from	
  various	
  
stakeholder	
  groups	
  regarding	
  the	
  security	
  of	
  the	
  voting	
  process.	
  In	
  this	
  respect,	
  it	
  is	
  critical	
  to	
  
ensure	
  that	
  specific	
  attention	
  is	
  paid	
  to	
  educate	
  all	
  stakeholder	
  groups	
  about	
  the	
  benefits	
  of	
  
electronic	
  voting	
  and	
  in	
  particular	
  the	
  security	
  advantages	
  that	
  can	
  be	
  offered	
  via	
  secure,	
  verifiable	
  
digital	
  voting,	
  compared	
  to	
  the	
  traditional	
  paper	
  based	
  processes.	
  
	
  
Education,	
  outreach	
  and	
  marketing	
  campaigns	
  need	
  to	
  be	
  undertaken	
  to	
  explain	
  the	
  truths	
  and	
  
expel	
  the	
  myths	
  of	
  electronic	
  voting,	
  and	
  to	
  be	
  able	
  to	
  respond	
  to	
  any	
  potential	
  negative	
  press	
  and	
  
misinformation	
  which	
  may	
  appear	
  as	
  a	
  result	
  of	
  activity	
  by	
  anti	
  e-­‐voting	
  lobbyist	
  and	
  protagonists.	
  
	
  
Public	
  demonstrations	
  of	
  the	
  proposed	
  solution	
  should	
  be	
  offered	
  to	
  all	
  interested	
  parties	
  along	
  
with	
  Q	
  &	
  A	
  sessions	
  with	
  security	
  experts.	
  
	
  
As	
  mentioned	
  previously,	
  a	
  rigorous	
  assessment	
  of	
  vendor	
  systems	
  should	
  be	
  built	
  into	
  the	
  
procurement	
  process	
  undertaken	
  along	
  with	
  a	
  critical	
  analysis	
  of	
  potential	
  vendors	
  success	
  rate.	
  
	
  
9. Would	
  it	
  be	
  possible	
  to	
  guarantee	
  the	
  integrity	
  of	
  the	
  ballot?	
  
	
  
Our	
  answer	
  to	
  this	
  question	
  is	
  most	
  definitely	
  “Yes”	
  -­‐	
  Concerns	
  around	
  internet	
  threats	
  and	
  cyber-­‐
security	
  are	
  raised	
  publically	
  on	
  a	
  daily	
  basis,	
  so	
  it	
  is	
  critical	
  that	
  any	
  internet	
  voting	
  solution	
  
employs	
  specialized	
  security	
  counter	
  measures	
  and	
  protocols	
  on	
  top	
  of	
  standard	
  IT	
  security	
  
procedures	
  to	
  maintain	
  the	
  security	
  of	
  the	
  i-­‐voting	
  system.	
  	
  
Prepared	
  for	
  the	
  Speakers	
  Commission	
  on	
  Digital	
  Democracy	
  –	
  Smartmatic	
  2014	
  
	
  
As	
  mentioned,	
  The	
  Smartmatic-­‐Cybernetica	
  Centre	
  for	
  Excellence	
  for	
  Internet	
  Voting	
  has	
  been	
  at	
  
the	
  forefront	
  of	
  delivering	
  leading-­‐edge	
  research	
  and	
  solutions’	
  development	
  in	
  the	
  realm	
  of	
  online	
  
voting	
  since	
  2005	
  and	
  has	
  developed	
  the	
  world’s	
  only	
  permanent	
  online	
  voting	
  platform	
  for	
  the	
  
Estonian	
  Electoral	
  Committee	
  (VVK).	
  
Measures	
  included	
  to	
  guarantee	
  the	
  integrity	
  of	
  the	
  ballot	
  include:	
  
• Anti-­‐phishing	
  countermeasures	
  –	
  Provides	
  verification	
  of	
  the	
  origin	
  and	
  integrity	
  of	
  the	
  
voting	
  application.	
  
• Strong	
  asymmetric	
  encryption	
  of	
  ballots	
  –	
  Encrypts	
  ballot	
  preferences	
  throughout	
  the	
  
entire	
  voting	
  and	
  storage	
  process	
  using	
  the	
  strongest	
  encryption	
  standards	
  and	
  mitigates	
  
the	
  risk	
  of	
  vote	
  tampering.	
  
• Digital	
  signing	
  of	
  ballots	
  –	
  Provides	
  proof	
  of	
  eligibility	
  and	
  mitigates	
  the	
  threat	
  of	
  insertion	
  
of	
  bogus	
  votes	
  and	
  or/vote	
  tampering.	
  
• Secure	
  transmission	
  of	
  encrypted	
  ballot	
  –	
  Provides	
  additional	
  secure	
  transport	
  channel	
  of	
  
encrypted	
  ballot	
  
• Digital	
  time	
  stamping	
  –	
  Mitigates	
  the	
  risk	
  of	
  insertion	
  and/or	
  deletion	
  of	
  votes	
  
• Immutable	
  logs	
  –	
  Provides	
  a	
  tamper-­‐proof	
  audit	
  trail	
  of	
  every	
  single	
  voting	
  and	
  
administrative	
  system	
  transaction.	
  
• Verifiable	
  mixing	
  and	
  shuffling	
  process	
  –	
  Breaks	
  correlation	
  of	
  the	
  vote	
  from	
  the	
  identity	
  of	
  
the	
  voter	
  in	
  a	
  manner,	
  which	
  is	
  demonstrable	
  to	
  auditors.	
  
• ‘Homomorphic’	
  tallying	
  –	
  Provides	
  protection	
  of	
  all	
  the	
  voters	
  until	
  the	
  entire	
  tally	
  process	
  
is	
  complete	
  mitigates	
  the	
  risk	
  of	
  partial	
  results.	
  
• ‘Threshold’	
  cryptography/secret	
  sharing	
  –	
  Ensure	
  that	
  no	
  single	
  person	
  has	
  access	
  to	
  
decrypted	
  ballots.	
  
• Cryptographic	
  proofs	
  –	
  Provides	
  mathematic	
  proof	
  that	
  no	
  ballots	
  were	
  changed,	
  tampered	
  
with,	
  inserted	
  or	
  deleted	
  –	
  Demonstrates	
  absolute	
  integrity	
  of	
  the	
  election.	
  	
  
However,	
  it	
  is	
  important	
  to	
  understand	
  that	
  election	
  security	
  and	
  integrity	
  relies	
  on	
  more	
  that	
  just	
  
secure	
  election	
  technology.	
  Election	
  security	
  is	
  a	
  holistic	
  process,	
  which	
  is	
  assured	
  through	
  secure	
  
products,	
  process	
  and	
  personnel.	
  
When	
  new	
  voting	
  methods	
  are	
  being	
  considered,	
  it	
  is	
  critical	
  to	
  ensure	
  that	
  time	
  is	
  invested	
  in	
  
consulting	
  with	
  and	
  educating	
  all	
  stakeholders	
  (EMB’s,	
  Election	
  Officials,	
  Voters,	
  Academics	
  etc.)	
  to	
  
fully	
  understand	
  security	
  concerns	
  and	
  to	
  demonstrate	
  how	
  potential	
  risks	
  with	
  alternative	
  voting	
  
technologies	
  are	
  identified,	
  managed	
  and	
  successfully	
  mitigated.	
  
	
  

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Response to questions from the Speakers Commission on Digital Democracy regarding electronic voting

  • 1. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014                               Response  to  questions  from  the  Speakers  Commission  on   Digital  Democracy  regarding  electronic  voting              
  • 2. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   1. What  are  the  potential  benefits  and  drawbacks  of  online  voting  (eg,  voting  via  the  internet   using  a  computer  or  mobile  device)?     Online  voting  using  internet  enabled  devices  has  been  growing  in  popularity  worldwide  as   governments  look  to  address  the  ever  changing  challenges  they  face  in  the  running  of  elections.     In  the  UK,  there  has  been  a  dramatic  and  ongoing  decline  in  the  participation  of  elections  over  the   last  20  years,  and  with  an  ever  increasing  use  of  online  services  and  the  proliferation  of  internet   enabled  personal  devices,  online  voting  can  offer  an  accessible  voting  platform  with  which  to  stem   the  decline  in  turnout,  as  well  as  offering  additional  benefits  which  can  strengthen  the  democratic   process  in  ways  that  traditional  paper  based  voting  simply  cannot  achieve.       This  is  particularly  the  case  when  compared  to  postal  voting  which  is  the  prevalent  method  of   remote  voting  in  UK  elections.       These  benefits  of  online  voting  are  described  below:     Increased  participation/turnout  –  Put  simply,  online  voting  provides  a  greater  opportunity  for   voters  to  participate  in  the  election  process  by  offering  a  more  convenient  (yet  secure)  channel  for   voting  and  potentially,  an  extended  voting  period.       Online  voting  can  be  particularly  effective  in  driving  up  the  levels  of  participation  in  traditionally   ‘hard  to  reach’  voter  groups  (such  as  military/overseas  voters  and  voters  with  disabilities).     The  role  of  online  voting  in  driving  participation  is  discussed  later  within  this  document.     Eligibility  assurance  –  The  current  provisions  for  checking  the  voter  eligibility  in  UK  elections   remain  very  week.  In  the  case  of  polling  station  voting,  voters  are  not  obliged  to  provide  any  voter   identification  when  presenting  to  vote.       In  the  case  of  postal  voting  the  provision  of  the  voter  signature  and  date  of  birth,  submitted  via  the   postal  vote  statement  offer  little  or  no  assurance  that  the  person  who  has  completed  and   submitted  the  ballot  is  the  eligible  voter.     Online  voting  provides  the  ability  to  strongly  authenticate  voters  using  a  variety  of  robust   authentication  methods  including:     • Electronic  ID  cards     • Existing  sign-­‐on/authentication  services  (Government  Gateway)   • Multi-­‐factor  authentication  platforms  including  biometric  data  (e.g  Your.ID)   • 2-­‐Step  Verification  and  One  Time  Passwords  (OTP)   • Banking  access  systems     Such  systems  mitigate  the  risk  that  ineligible  voters  are  able  to  access  the  voting  process,  and   deliver  a  significantly  more  robust  democratic  process.       Fraud  prevention  –  In  addition  to  providing  a  robust  mechanism  for  mitigating  voter  ineligibility,  
  • 3. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   online  voting  can  reduce  instances  of  voter  fraud  to  which  the  current  provisions  for  voting  in  the   UK  are  susceptible,  in  particular  postal  voting.       There  have  been  numerous  prosecutions  for  postal  vote  fraud  in  the  UK  during  recent  years.  In   such  instances,  elders  and  senior  representatives  from  certain  communities  and  political  candidates   have  undertaken  coordinated  collections  of  blank  postal  votes  and  a  systematic  completion  of   postal  votes  in  favour  of  a  preferred  candidate  or  party.       While  several  prosecutions  have  been  successful,  the  police,  Local  Authorities  and  Electoral   Commission  have  to  dedicate  significant  resource  to  find,  investigate  and  prosecute,  and  it  has   been  widely  recognized  that  many  instances  of  postal  vote  fraud  may  be  undetected  and  therefore   unprosecuted.     Online  voting  not  only  provides  strong  authentication  processes  to  ensure  that  only  eligible  voters   can  access,  complete  and  submit  their  ballots,  but  advanced  system  logging  can  track  instances  of   multiple  electronic  ballot  submission  from  a  single  computer  (via  IP  and  MAC  addresses).   Additionally,  online  voting  platforms  can  provide  alerts  to  pinpoint  the  geographical  location  of   attempted  fraud  in  real-­‐time,  to  ensure  that  the  authorities  can  investigate  with  immediate  effect.     In  this  respect  the  fraud  reduction  capabilities  of  online  voting  are  significantly  greater  than  postal   voting.     User  experience  –  Whilst  voting  to  many  is  a  simple  process,  there  are  still  are  large  number  of   spoiled  ballots  at  UK  elections  as  a  result  of  mistakes  made  by  voters.     This  particularly  prevalent  in  complex  (combined  elections)  such  as  Scottish  Government  and   Greater  London  Authority  elections  in  which  voters  have  multiple  contests  and  a  mix  of  straight  and   preferential  voting  systems.     In  the  case  of  postal  voting,  voters  regularly  forget  to  include  their  mandatory  postal  vote   statements  and  frequently  place  their  ballot  in  the  wrong  postal  vote  envelope,  which  leads  to  the   submission  of  spoiled  and/or  ineligible  ballots.     Online  voting  can  deliver  a  significantly  more  intuitive  user  experience  ensuring  that  voters  cannot   mismark  or  misplace  their  ballots.  The  use  of  clear  voter  interfaces,  intuitive  instructions  and   progress  bars  provide  a  frictionless  experience  to  the  voter  and  can  eliminate  spoiled  ballots  as  well   as  making  the  process  of  voting  easier  and  faster.     Accessibility  –  Voters  with  disabilities  face  a  significant  challenge  when  trying  to  exercise  their   democratic  right  (which  is  why  MENCAP’s  “hear  my  Voice  “  campaign  has  garnered  such  a  high   level  of  attention).  Whilst  wheelchair  access  to  polling  stations  has  increased  in  recent  years,  there   are  still  a  large  number  of  voters  with  disabilities  who  are  unable  to  visit  polling  stations  and   require  the  use  of  a  proxy  or,  if  visually  impaired,  an  ungainly  plastic  template  to  complete  their   ballot  on  an  independent  basis.       Not  only  is  this  undermining  voter  privacy  but  also  directly  contravenes  the  United  Nations  
  • 4. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   Convention  on  the  Rights  of  Persons  with  Disabilities1  that  the  UK  has  signed  and  ratified.     Online  voting  provides  a  secure  platform  for  voters  with  disabilities  to  cast  their  vote  from  home   without  having  to  attempt  to  visit  a  polling  station.  Online  voting  integrates  seamlessly  with   accessibility  tools  such  as  braille-­‐keypads,  ‘sip  and  puff’  tubes  and  screen  readers  (eg.  JAWS)  to   ensure  that  blind/low  vision  voters  and  voters  with  physical  disabilities  are  afforded  the  same   democratic  rights  as  able  bodies  voters,  and  the  ability  to  cast  their  ballot  independently  and   privately.     Security  and  privacy  protection  –  Concerns  around  internet  threats  and  cyber-­‐security  are  raised   publically  on  a  daily  basis,  so  it  is  critical  that  any  internet  voting  solution  employ  specialized   security  counter  measures  and  protocols  on  top  of  standard  IT  security  procedures  to  maintain  the   security  of  the  i-­‐voting  system.       Whilst  the  threat-­‐model  is  arguably  greater  in  the  online  realm,  those  companies,  which  have   invested  heavily  in  this  area,  engineer  highly  secure  online  voting  platforms,  to  a  set  of  security   protocols  that  offer  greater  security  measures  than  online  banking  systems  and  indeed  many  other   online  industries.       The  Smartmatic-­‐Cybernetica  Centre  for  Excellence  for  Internet  Voting  has  been  at  the  forefront  of   delivering  leading-­‐edge  research  and  development  in  cyber  security  methodologies  and   technologies,  which  have  been  integrated  into  the  Estonia  i-­‐voting  platform  and  used  successfully   without  any  security  or  privacy  breach  since  2005.   These  include:   • Anti-­‐phishing  countermeasures     • Strong  asymmetric  encryption  of  ballots     • Digital  signing  of  ballots     • Secure  transmission  of  encrypted  ballot     • Digital  time  stamping     • Immutable  logs     • Verifiable  mixing  and  shuffling  process     • ‘Homomorphic’  tallying     • ‘Threshold’  cryptography/secret  sharing     • Cryptographic  proofs     The  role  that  these  concepts  play  in  terms  of  ensuring  the  integrity  of  the  ballot  are  described  later   in  this  submission.   Coercion  resistance  –  Unlike  postal  voting,  online  voting  affords  the  ability  for  voters  to  undertake   multiple  voting  sessions  in  which  they  can  cast  their  ballot  multiple  times,  but  only  the  last  ballot   cast  is  included  in  the  counting  process.       With  this  process,  if  a  voter  experiences  coercion,  he/she  can  cast  their  ballot  again  under  no   coercive  circumstances.  This  process  has  been  used  successfully  in  Estonia  since  2005  and  was                                                                                                                   1  http://www.un.org/disabilities/default.asp?id=150  
  • 5. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   employed  as  an  anti-­‐coercion  measure  in  the  Norway  i-­‐voting  projects  in  2011  and  2013.In   addition,  the  recent  Scottish  referendum  there  were  numerous  cases  cited  where  postal  voters   expressed  regret  at  having  cast  a  vote  prior  to  the  conclusion  of  the  campaign  in  circumstances   where  late  changes  or  “vows”  offered  to  the  electorate  were  highly  significant.  In  Estonia,  the  voter   can  vote  on-­‐line  right  up  to  the  end  of  polling  and  it  is  the  final  vote  cast  that  counts.     Accuracy  –  The  reality  is  that  computers  are  able  to  perform  regular,  repetitive  functions  to  a   greater  degree  of  accuracy  and  precision  than  human  beings.  As  such  counting  votes  electronically   delivers  greater  accuracy,  speed  and  repeatability  of  results  than  the  corresponding  manual   process.       This  is  particularly  prevalent  in  the  case  of  complex  and/or  combined  counting  processes  such  as   preferential  systems  (e.g  Weighted  Inclusive  Gregory  Single  Transferable  Vote).       Online  voting  can  therefore  radically  increase  the  accuracy  and  speed  of  the  counting  process.     Transparency  -­‐  Organisations  and  individuals  who  are  opposed  to  online  voting  regularly  challenge   the  benefits  of  online  voting  along  the  lines  of  security  concerns  as  well  as  claiming  that  electronic   systems  lack  the  transparency  of  traditional  election  systems.       However  they  do  so,  without  fully  understanding  or  appreciating  the  vulnerabilities  of  the   traditional  voting  processes  and  in  particular  postal  voting,  which  is  the  current  method  of  remote   voting  in  the  United  Kingdom.     Online  voting  offers  the  opportunity  to  demonstrate  mathematical  proof  through  cryptographic   processes  that  no  electoral  malpractice  has  occurred  at  any  stage  of  the  vote  transmission,  storage,   counting  and  results  publication  process.     End-­‐to  end-­‐verifiability  processes  enable  voters  and  independent  auditors  to  interrogate  the   process  at  every  stage  to  prove  that  the  ballots  were  cast  as  intended,  stored  as  cast  and  counted   as  cast.     The  i-­‐voting  system  in  Estonia  allows  voters  to  check,  through  the  use  of  a  mobile  application  that   the  online  voting  platform  has  received  their  cast  ballot  in  the  state  that  they  intended,  to  prove   that  it  has  not  been  tampered  with.     These  sort  of  electronic  verifiability  processes  are  simply  not  achievable  with  traditional  paper   based  systems  where  trust  is  placed  in  the  professionalism  and  integrity  of  council  election  staff   and  Royal  Mail  processes  and  resource,  without  any  auditability  measures.     In  this  respect,  online  voting  offers  considerable  benefits  for  enhancing  the  transparency  of  the   process  over  traditional  paper  based  election  processes.     Impact  on  councils  –  Democratic  services  departments  are  under  increased  pressure  to  achieve   more  with  less  resource  and  financial  assistance  under  increasingly  exacting  timescales.  In   particular,  the  process  of  the  production,  proofing  and  distribution  of  ballot  papers  and  the   production  and  processing  of  postal  votes  puts  considerable  strain  on  democratic  services.  
  • 6. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014     Online  voting  would  reduce  many  of  these  production  pain  points  and  also  radically  reduce  the   human  resource  required  to  count  the  ballots.  In  addition,  online  voting  may  offer  the  opportunity   to  reduce  the  number  of  polling  stations  required  during  election  day,  which  in  turn  can  reduce  the   resource  and  the  cost  of  running  elections.     2. What  impact,  if  any,  would  online  voting  have  on  voter  turnout?     As  discussed  previously,  there  has  been  a  growing  decline  in  turnout  in  elections  in  the  United   Kingdom.  In  the  last  European  Parliamentary  election,  turnout  in  certain  locations  was  as  low  as   20%  in  some  regions.         Whilst  there  may  be  a  number  of  varied  reasons  for  participatory  decline,  with  more  citizens   travelling  greater  distances  to  work,  working  longer  hours  and  having  to  balance  an  increasing   number  of  personal  and  professional  responsibilities,  the  challenge  of  voting  at  a  particular  location   on  a  particular  day  is  increasing,  and  has  resulted  in  a  large  increase  of  voters  opting  to  vote  by   post.     In  this  respect,  online  voting  can  offer  the  perfect  platform  to  bring  the  ballot  to  the  voter  in  a  more   accessible  and  secure  way  than  other  remote  voting  methods  (postal  voting).     The  following  empirical  evidence  of  increased  turnout  from  online  voting  in  USA,  Estonia  and   Australia  is  presented  below:       USA   The  introduction  of  electronic  means  for  remote  voting  by  so-­‐called  UOCAVA  voters  (Uniformed   and  Overseas  Citizens  Absentee  Voting  Act)  in  various  US  jurisdictions  has  resulted  in  significant   improvements  in  turnout.     • In  Cook  County  (one  of  the  largest  electoral  jurisdictions  in  the  US),  the  provision  of  online   voting  for  Uniformed  and  Overseas  Citizens  increased  turnout  from  11%  to  53%  after  the   introduction  of  Internet  voting  in  2012.  Also  in  Cook  County,  overall  accuracy  increased,   going  from  92%  of  ballots  counted  in  2008  to  99%  in  2012.   • In  the  2010  Primary,  General  and  Special  elections  in  West  Virginia,  absentee  ballot  return   rates  increased  from  58%  to  92.5%.     Estonia   In  the  case  of  Estonia,  several  studies  have  provided  evidence  that  as  many  as  10%  of  Internet   voters  would  not  have  voted  if  they  hadn’t  had  the  Internet  as  a  voting  channel  (which  results  in  an   approximate  2.5%  increase  in  turnout).       Australia   In  the  New  South  Wales  State  Elections  in  2011,  online  voting  (iVote)  was  made  available  for  voters   with  disabilities  and  those  who  lived  more  than  20km  away  from  the  polling  stations.        
  • 7. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   The  post  election  report  summarized  that  “usage  of  iVote  greatly  exceeded  expectations  by   threefold  with  almost  50,000  electors  using  it.  We  estimate  that  access  to  iVote  enfranchised   around  30,000  electors  who  were  unlikely  to  vote  had  iVote  not  been  available”.     Switzerland   For  many  years  now,  various  Cantons  in  Switzerland  have  used  on-­‐line  voting  to  support  their  own   particular  form  of  representative  democracy,  using  on-­‐line  voting  methods  to  supplement  polling   based  voting  in  referenda.     In  this  respect,  we  believe  that  online  voting  is  able  to  have  a  marked  positive  effect  on  turnout.     3. Would  online  voting  increase  the  ‘digital  divide’  or  increase  accessibility  in  elections?     Given  the  proliferation  and  penetration  of  smartphones  and  broadband  internet  access  in  the   United  Kingdom,  across  all  demographics,  it  could  be  argued  that  the  so  called  ‘digital  divide’  is   being  decreased  on  a  daily  basis.     With  projects  such  as  the  Rural  Broadband  Initiative  and  Barclays  Digital  Eagles  pro-­‐active  measures   are  being  taken  to  ensure  that  ‘hard-­‐to-­‐reach  groups’  that  have  not  traditionally  engaged  in  digital   lifestyles,  are  becoming  better  connected,  and  equipped  to  engage  in  digital  dialogue.     In  this  respect  whilst  the  digital  divide  may  always  be  present  to  some  degree,  successful  efforts  are   being  made  to  reduce  it.     Online  voting  is  unlikely  to  contribute  to  widening  the  digital  divide  and  in  fact  may  offer  the   incentive  for  some  citizens  to  start  to  engage  using  electronic  means  and  offer  enhanced  access  to   the  democratic  process  particularly  amongst  hard  to  reach  groups,  such  as  voters  with  disabilities.     Its  clear  that  the  introduction  of  any  form  of  technology  into  this  field  can  only  be  successful  if  it  is   accessible  to  an  electorate  that  is  both  competent  and  confident  in  the  use  of  technology.  Our   experience  in  deploying  voting  technology  across  the  world  in  diverse  communities  (including   communities  with  very  low  literacy  rates)  clearly  shows  that  a  combination  of  voter  education  and   intuitive,  trusted  technology  leads  to  higher  levels  of  participation  and  voter  engagement-­‐even  in   the  most  complex  elections.     4. What  are  the  cost  implications  of  online  voting?     Democratic  Audit  has  estimated  that  the  cost  of  running  and  administering  elections  at   approximately  £150  million  per  annum2 .  This  equates  to  roughly  £3.20  per  registered  elector  per   year,  and  with  the  cost  of  a  single  election  event  rising  year  upon  year,  this  number  will   undoubtedly  increase  as  the  potential  for  election  events  to  occur  increases  with  devolution  and   the  increasing  desire  to  promote  greater  citizen  engagement.     Whilst  the  initial  capital  outlay  to  procure,  install  and  test  an  online  voting  system  can  would  be   significant  (although  this  can  be  addressed  via  a  number  of  different  operating  models,  including                                                                                                                   2  http://www.democraticaudit.com/?p=3537  
  • 8. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   the  Leasing  of  equipment)  ,  the  year-­‐on-­‐year  operational  costs  of  running  election  on  the  platform   would  be  relatively  small  and  significantly  less  than  that  of  traditional  elections.     According  to  the  Electoral  Commission  report  on  the  costs  of  the  2011  referendum  on  the   parliamentary  voting  system3 ,  the  greatest  cost  elements  in  the  running  of  a  nationwide   parliamentary  election  are:     o Polling  station  management  and  staffing   o Ballot  paper  printing   o Postal  votes   o Poll  cards   o Counting       With  an  online  voting  system,  the  number  of  polling  stations  could  be  radically  reduced  and  the   requirement  to  print  ballot  papers  also  reduced,  With  a  hybrid  electronic  voting  system   (incorporating  touch-­‐screen  voting  in  polling  stations  and  remote  internet  voting),  ballot  paper  and   postal  vote  production  and  processing  costs  could  be  eliminated  totally.     Electronic  poll  cards  delivered  through  email  or  SMS  could  drastically  reduce  the  cost  and  time   taken  to  produce  poll  cards.     An  electronic  counting  system  would  also  reduce  the  need  to  hiring  count  centres  to  count  ballots,   eliminate  transport  and  other  logistical  costs  associated  with  the  transfer  of  ballot  boxes  to  central   count  venues.  Staffing  costs  would  also  be  dramatically  reduced  to  deliver  additional  cost  savings.     There  exists  the  misconception  that  online  voting  is  more  costly  than  postal  voting  because  of  the   cost  of  technology.  While  some  Internet  voting  experiments  have  been  very  costly  (such  as  the  case   of  Norway),  the  best  enduring  example  in  the  world  of  Internet  voting  is  the  case  of  Estonia,  a   system  that  has  remained  in  operation  for  almost  10  years.       Even  after  going  through  two  generations  of  the  system  in  7  national  elections  over  the  past  10   years,  the  government  of  Estonia  has  only  invested  around    €1,000,000  in  total.  This  amounts  to   less  than  €2  per  participating  voter  for  a  total  of  7  elections  (or  less  than  €0.30  per  voter  per   election  on  average).     In  this  regard,  with  the  appropriate  solution,  efficient  procurement  process  and  long  term  vision   and  commitment,  online  voting  offers  governments  the  opportunity  to  radically  reduce  the  cost  of   elections  as  well  as  delivering  the  previously  described  benefits.     5. What  are  the  advantages  and  disadvantages  to  using  electronic  voting  machines  in  polling   stations  instead  of  paper  ballots?     Electronic  voting  in  the  polling  stations,  using  touch  screen  machines  offers  a  significant  number  of   advantages  as  follows:     Improved  authentication  and  identity  management  –  The  current  provisions  in  the  UK  do  not                                                                                                                   3  http://www.electoralcommission.org.uk/__data/assets/pdf_file/0009/153000/Costs-­‐of-­‐UK-­‐May-­‐2011-­‐UKPVS-­‐referendum.pdf  
  • 9. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   require  that  voters  present  any  identifying  information  to  vote.  In  this  respect,  it  is  probable  that   numerous  instances  of  voter  impersonation  occur  at  each  election.  This  could  be  eliminated   through  the  use  of  electronic  voting  machines  in  polling  stations.     Voting  machines  in  polling  stations  can  be  integrated  with  advanced  identity  management  solutions   to  ensure  that  only  eligible  voters  can  participate  in  the  electoral  process.  Identity  checking  can  be   enhanced  through  the  use  of  voter  photographs,  signature  verification  and/or  biometric   information  to  radically  reduce  instances  of  voter  impersonation  and  fraud.     Increased  accessibility  –  Electronic  voting  machines  offer  a  wide  range  of  capabilities  increase  the   accessibility  of  the  voting  process.  These  include  the  following:     o Tactile  peripheral  devices  such  as  braille-­‐key  pads  and  sip/puff  tubes  for  physically   impaired  voters   o High  contrast  and  audio  ballots  for  blind  and  visually  impaired  voters.   o Multi-­‐language  ballots  for  voters  who  are  not  native  English  language  speakers  –  This   would  eliminate  the  need  for  translators  at  polling  stations  who  may  be  subject  to   influencing  voter  preferences  (eg.  Tower  Hamlets)     Enhanced  security  –  Electronic  voting  machines  offer  significant  benefits  in  terms  of  security  of  the   votes.  Smartmatic  voting  machines  store  the  votes  in  encrypted  states  in  multiple  logical  locations   on  the  device  to  ensure  that  no  votes  can  be  lost  or  tampered  with.       Ballots  are  encrypted  to  the  highest  security  standards  AES-­‐256  and  digitally  signed  to  protect  the   integrity  of  the  votes.     After  the  election  has  closed,  transmission  of  the  votes  is  undertaken  over  a  secure  connection  and   collected  votes  are  stored  in  an  encrypted  and  anonymised  state  in  physically  and  logically   hardened  environments  to  ensure  ballot  integrity,  privacy  and  secrecy.     Increased  speed  and  accuracy  of  count  –  As  mentioned  previously,  computers  are  able  to  perform   regular,  repetitive  functions  to  a  greater  degree  of  accuracy  and  precision  than  human  beings.  As   such  counting  votes  electronically  delivers  greater  accuracy,  speed  and  repeatability  of  results  than   the  corresponding  manual  process.       Accurate  election  results  can  be  delivered  in  minutes  rather  than  hours,  which  help  create  trust  in   the  robustness  of  the  electoral  process.     Greater  auditability  –  Transparency  is  a  critical  component  of  a  free  and  fair  democratic  process   and  the  polling  station  technologies  developed  by  Smartmatic  support  this  principle.     Verifiable  voter  paper  audit  trails  (VVPAT)  are  printed-­‐paper  receipts  that  can  be  provided  to  voters   at  the  end  of  the  voting  session  to  prove  that  the  machine  has  correctly  captured  the  voter  intent.   Smartmatic  was  the  first  company  in  the  world  to  voluntarily  introduce  printed-­‐paper  receipts,  now   widely  accepted  as  a  “de-­‐facto”  requirement  for  voter  trust.  A  system  incorporating  such  receipts   has  been  effectively  deployed  in  Belgium.    
  • 10. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   The  System  source  code  can  be  “hashed”  and  provided  to  independent  auditors  to  provide  an   assurance  that  the  voting  machine  has  correctly  applied  the  underlying  systems,  methods  and   processes  built  into  the  particular  Election  event  .This  is  further  assurance  that  “the  system”  has   truly  captured  voter  intent  and  that  the  results  of  the  vote  counting  process  follow  the  appropriate   rules  and  guidelines     Increased  participation  –  Electronic  voting  machines  can  be  configured  to  enable  voters  to  cast   their  ballot  in  any  polling  station  within  their  local  authority  to  offer  “Anywhere  Voting”.  This   means  that  voters  are  given  greater  flexibility  in  terms  of  where  they  cast  their  ballots  on  Election   Day.       The  compact  and  portable  nature  of  electronic  voting  machines  mean  that  they  can  be  easily   transported  and  set-­‐up  in  ‘pop-­‐up’  locations  to  offer  greater  convenience  to  voters  and  capture  the   foot-­‐fall  of  voters  outside  of  the  static,  traditional  polling  station  environment.     Rushmoor  Borough  Council  conducted  a  pilot  election  in  2006  in  which  technology  based   ‘Anywhere  Voting’  was  offered  in  two  shopping  centre  ‘pop-­‐up’  polling  stations.  From  the  voters   who  participated,  a  significant  percentage  of  voters  confirmed  that  they  would  not  normally  have   voted  in  the  traditional  polling  environment.     6. Would  electronic  voting  at  the  ballot  box  be  a  useful  step  towards  online  voting?     Electronic  voting  in  polling  stations  offers  a  number  of  potential  advantages  over  the  traditional   paper  based  processes,  which  are  highlighted  above.       The  proliferation  and  penetration  of  personal  tablets  devices  (eg.  iPads)  on  a  global  scale  mean  that   touch-­‐screen  voting  using  gesture  based  interactions  with  a  voting  machine  are  increasingly   intuitive  to  voters  of  all  ages  and  backgrounds.     In  this  respect  electronic  voting  in  polling  stations  is  unlikely  to  feel  threatening  to  voters  and  may   provide  an  excellent  introduction  to  the  use  of  technology  in  the  voting  process.     7. What  can  be  learned  from  e-­‐voting  experiences  in  other  countries?     As  mentioned  previously  many  governments  across  the  globe  are  looking  to  modernize  their   democratic  process  through  the  use  of  election  technologies.     Some  governments  have  had  greater  success  than  others  and  it  is  recommended  that  a  detailed   analysis  of  these  previous  experiences  be  undertaken  through  direct  dialog  with  the  Election   Management  Body  or  government  ministry  in  charge  of  delivering  electronic  voting.  It  should  be   stressed  that  there  is  also  increasing  co-­‐operation  between  International  Election  authorities  as   they  look  to  build  on  best  practice,  and  harmonise  the  essential  characteristics  and  legal  rules   required  to  oversee  and  implement  an  electoral  process  that  is  conducted  with  the  assistance  of   technology-­‐from  voter  registration,  through  to  voting,  vote  tabulation  and  consolidation  and  the   promulgation  of  results.     Not  every  electronic  voting  experience  is  successful  and  care  must  be  applied  to  the  vendor  
  • 11. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014   selection  process;  the  specific  technical  requirements  of  the  system  need  to  be  carefully  laid  out   and  the  Procurement  Body  must  be  wholly  independent  and  entirely  capable  when  it  comes  to   making  technical  assessments  of  the  capabilities  and  requirements  of  each  prospective  vendor.       Rigorous  vendor  selection  by  a  capable  Election  authority  will  radically  reduce  exposure  to  risk  and   is  essential  to  ensure  the  successful  deployment  of  e-­‐voting  technologies.  Selection  of  an   established  trusted  and  leading  practitioner  in  the  development  of  secure  election  solutions  should   be  a  baseline  requirement.       Risk  can  be  further  reduced  by  the  use  of  a  proven  electronic  voting  system  that  has  been  used  to   deliver  successful,  binding  governmental  elections.     Vendors  with  a  track  record  of  high-­‐profile  election  failures  (including  service  outages,  denial-­‐of-­‐ service  attacks,  system  compromises,  failure  to  decrypt  or  publish  results  on  time)  can  seriously   increased  exposure  to  risk  and  should  not  be  considered.     Smartmatic  have  been  at  the  forefront  of  developing  secure,  verifiable  electronic  voting   technologies  and  are  proud  to  have  delivered  some  of  the  most  technologically  and  logistically   complex  election  technology  projects  ever  undertaken.     We  have  included  additional  material  with  this  submission  regarding  those  experiences  and  would   be  happy  to  provide  further  information  and  insight  as  required  by  the  Speakers  Commission.         8. What  safeguards  would  be  needed  to  reassure  the  public  that  their  digital  vote  was  secure?     The  introduction  of  new  voting  technologies  can  raise  a  range  of  questions  from  various   stakeholder  groups  regarding  the  security  of  the  voting  process.  In  this  respect,  it  is  critical  to   ensure  that  specific  attention  is  paid  to  educate  all  stakeholder  groups  about  the  benefits  of   electronic  voting  and  in  particular  the  security  advantages  that  can  be  offered  via  secure,  verifiable   digital  voting,  compared  to  the  traditional  paper  based  processes.     Education,  outreach  and  marketing  campaigns  need  to  be  undertaken  to  explain  the  truths  and   expel  the  myths  of  electronic  voting,  and  to  be  able  to  respond  to  any  potential  negative  press  and   misinformation  which  may  appear  as  a  result  of  activity  by  anti  e-­‐voting  lobbyist  and  protagonists.     Public  demonstrations  of  the  proposed  solution  should  be  offered  to  all  interested  parties  along   with  Q  &  A  sessions  with  security  experts.     As  mentioned  previously,  a  rigorous  assessment  of  vendor  systems  should  be  built  into  the   procurement  process  undertaken  along  with  a  critical  analysis  of  potential  vendors  success  rate.     9. Would  it  be  possible  to  guarantee  the  integrity  of  the  ballot?     Our  answer  to  this  question  is  most  definitely  “Yes”  -­‐  Concerns  around  internet  threats  and  cyber-­‐ security  are  raised  publically  on  a  daily  basis,  so  it  is  critical  that  any  internet  voting  solution   employs  specialized  security  counter  measures  and  protocols  on  top  of  standard  IT  security   procedures  to  maintain  the  security  of  the  i-­‐voting  system.    
  • 12. Prepared  for  the  Speakers  Commission  on  Digital  Democracy  –  Smartmatic  2014     As  mentioned,  The  Smartmatic-­‐Cybernetica  Centre  for  Excellence  for  Internet  Voting  has  been  at   the  forefront  of  delivering  leading-­‐edge  research  and  solutions’  development  in  the  realm  of  online   voting  since  2005  and  has  developed  the  world’s  only  permanent  online  voting  platform  for  the   Estonian  Electoral  Committee  (VVK).   Measures  included  to  guarantee  the  integrity  of  the  ballot  include:   • Anti-­‐phishing  countermeasures  –  Provides  verification  of  the  origin  and  integrity  of  the   voting  application.   • Strong  asymmetric  encryption  of  ballots  –  Encrypts  ballot  preferences  throughout  the   entire  voting  and  storage  process  using  the  strongest  encryption  standards  and  mitigates   the  risk  of  vote  tampering.   • Digital  signing  of  ballots  –  Provides  proof  of  eligibility  and  mitigates  the  threat  of  insertion   of  bogus  votes  and  or/vote  tampering.   • Secure  transmission  of  encrypted  ballot  –  Provides  additional  secure  transport  channel  of   encrypted  ballot   • Digital  time  stamping  –  Mitigates  the  risk  of  insertion  and/or  deletion  of  votes   • Immutable  logs  –  Provides  a  tamper-­‐proof  audit  trail  of  every  single  voting  and   administrative  system  transaction.   • Verifiable  mixing  and  shuffling  process  –  Breaks  correlation  of  the  vote  from  the  identity  of   the  voter  in  a  manner,  which  is  demonstrable  to  auditors.   • ‘Homomorphic’  tallying  –  Provides  protection  of  all  the  voters  until  the  entire  tally  process   is  complete  mitigates  the  risk  of  partial  results.   • ‘Threshold’  cryptography/secret  sharing  –  Ensure  that  no  single  person  has  access  to   decrypted  ballots.   • Cryptographic  proofs  –  Provides  mathematic  proof  that  no  ballots  were  changed,  tampered   with,  inserted  or  deleted  –  Demonstrates  absolute  integrity  of  the  election.     However,  it  is  important  to  understand  that  election  security  and  integrity  relies  on  more  that  just   secure  election  technology.  Election  security  is  a  holistic  process,  which  is  assured  through  secure   products,  process  and  personnel.   When  new  voting  methods  are  being  considered,  it  is  critical  to  ensure  that  time  is  invested  in   consulting  with  and  educating  all  stakeholders  (EMB’s,  Election  Officials,  Voters,  Academics  etc.)  to   fully  understand  security  concerns  and  to  demonstrate  how  potential  risks  with  alternative  voting   technologies  are  identified,  managed  and  successfully  mitigated.