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© 2015 Taylor & Francis 1
Research Methods for
Business
Crafting Effective
Research Question
Dr Abdul Saeed
© 2015 Taylor & Francis 2
Topic vs. Issue
A topic is a thing or idea an essay can be written about.
An issue is a thing or idea that has
sides that people can debate.
What are the issues connected to your topic?
What are debatable sides on those issues?
© 2015 Taylor & Francis 3
The statement of the problem
• What is a mystery or problem connected to the topic?
• Who is involved in the mystery or problem?
• What do you want to learn in your research process?
• What is your goal for your assignment?
© 2015 Taylor & Francis 4
What is Research Question?
• A research question is the fundamental core of a research
project, study, or review of literature.
• It focuses the study, determines the methodology, and
guides all stages of inquiry, analysis, and reporting.
• The first methodological step to resolve a scientific
uncertainty.
© 2015 Taylor & Francis 5
Types of research question
There are three types of research questions.
1. Descriptive Research Question
2. Comparative Research Question
3. Casual Research Question
© 2015 Taylor & Francis 6
Descriptive Research Question
• Descriptive research questions are used to assist a study
that aims to describe something
• Example: How often do NMIT students use Facebook
each week?
© 2015 Taylor & Francis 7
Comparative Research Question
• Comparative research questions are used to analyse the
difference between two or more groups, on the dependent
variables.
• Example: What is the difference in the weekly photo
uploads on Facebook between Bangladeshi male and
female university students?
© 2015 Taylor & Francis 8
Casual Research Question
• When a research is aimed to find out whether a variable
causes one or more outcome variables.
• Example: What is the relationship between leisure time
and mental health among teens?
© 2015 Taylor & Francis 9
A good research question…
• Drives curiosity about an issue or a mystery
• Helps you to find direction for inquiry
• Focuses the scope of the research
• Stimulates investigation and analysis
© 2015 Taylor & Francis 10
• It is focused, but not too narrow
• It is clear, not vague
• Its scope is manageable in the given time
• Someone has a stake in the answer(s)
• It cannot be answered yes/no or with a simple Google
search
• It requires analysis, not only opinion
What makes a good research question?
© 2015 Taylor & Francis 11
Is it focused?
First draft: What are the negative effects of smart phone use?
Considerations for revision (discuss):
 What type of negative effects do you want to explore?
 Who is the target population of smart phone users
you will study?
Evaluating Your Research Question
© 2015 Taylor & Francis 12
Is it focused? (not too broad, not too narrow)
Draft: What are the negative effects of smart phone use?
Sample Revision:
What impact does smart phone use have on intimate relationships?
• Focus is narrowed to effects on intimate relationships.
• Instead of assumed negative effects, the writer will collect data on all
effects, positive or negative.
• Topic is now more focused, helps direct writer to find answers.
Evaluating Your Research Question
© 2015 Taylor & Francis 13
Is it clear?
First Draft: Why are social networking sites harmful?
• It’s not clear how harm is defined.
• The question assumes that “harm” is already proven
or accepted.
• In what way are social networking sites harmful,
and to whom?
Evaluating Your Research Question
© 2015 Taylor & Francis 14
Is it clear?
First Draft: Why are social networking sites harmful?
Considerations for revision (discuss):
• How is harm defined in this context?
• Which networking sites will be considered?
• What population will be studied?
Evaluating Your Research Question
© 2015 Taylor & Francis 15
Is it clear?
First Draft: Why are social networking sites harmful?
Sample Revision:
How are 12- to 16-year-olds addressing privacy concerns when
using social media such as Facebook and Instagram?
This revision clarifies:
• who we are talking about/what population (12- to 16-year-olds)
• which specific sites (Facebook and Instagram)
• what the harm could be (loss of privacy)
Evaluating Your Research Question
© 2015 Taylor & Francis 16
Is it manageable in scope?
First Draft: Is college the best option for people?
Many additional questions arise because the scope is too broad.
• What types of people? (young, career-seeking, career-changing, or all?)
• What other options besides college will be considered?
• How is “best” defined—affordability, future job placement, meaningful
or fulfilling work?
A paper that attempted to answer this question would be too long and probably
not researchable within the time frame.
Evaluating Your Research Question
© 2015 Taylor & Francis 17
Is it manageable in scope?
First Draft: Is college the best option for people?
Considerations for revision (discuss):
• What specific options besides college will be considered and why?
• Which group of people will you study?
• How will you define “best”?
Evaluating Your Research Question
© 2015 Taylor & Francis 18
Is it manageable in scope?
First Draft: Is college the best option for people?
Revision:
What impact would be providing two years of free community college have on
degree completion in higher education?
• The topic is narrowed to a more specific option—community college.
• It addresses one specific type of “good” option: affordability.
• Potential data sources might be other countries or states that provide free tuition
for higher education.
• The scope of the question has been narrowed significantly, and is more
manageable.
Evaluating Your Research Question
© 2015 Taylor & Francis 19
Is a stakeholder identified?
Evaluating Your Research Question
First Draft: Are internships good?
• This is a very broad question without a clear direction.
• It seems obvious that having previous job experience would
be helpful to anyone looking for a job, so why might this be a
needed area of research?
• Is there any population that might NOT benefit from
internships that would make this a topic of research?
• Is there a less obvious population who may benefit from
offering or receiving internships?
© 2015 Taylor & Francis 20
Is a stakeholder identified?
First Draft: Are internships good?
Considerations for revision (discuss):
• Internships are either unpaid or lowly paid. Are internships only
usable for those who already have financial support from
another source?
• Are internships a good way for employers to find and retain
qualified and desirable permanent employees?
Evaluating Your Research Question
© 2015 Taylor & Francis 21
Is a stakeholder identified?
First Draft: Are internships good?
Sample revisions:
How can internships be made accessible for job seekers who have no
other financial support?
• Stakeholders are job seekers who are the sole supporter of self
and families
What percentage of internships result in hires of well-qualified
employees who stay with the company for more than two years?
• Stakeholders are companies who want to trial test potential
employees and reduce employee turnover.
Evaluating Your Research Question
© 2015 Taylor & Francis 22
Does it raise more questions?
(No simple, easy answers)
Does it require analysis?
First Draft: Is fast food bad for your health?
• Likely to find an answer to this question with a simple Google search.
• Invites more opinion than provides direction for research and analysis
(“bad for you” may be very subjective)
• Can be answered with a simple yes/no, or one-word answer.
Evaluating Your Research Question
© 2015 Taylor & Francis 23
Does it raise more questions?
Does it require analysis?
First Draft: Is fast food bad for your health?
Sample revision:
How does the (fast) food industry influence nutrition and health standards?
The answers to this question would . . .
• require analysis (what is relationship between industry and health
standards?)
• not simply address the question by mere opinions alone
• require solid research (into nutrition and health standards)
• consider multiple perspectives (companies and consumers)
Evaluating Your Research Question
© 2015 Taylor & Francis 24
Descriptive Research Questions
Descriptive research questions focus mostly on one group and
one variable. Rarely do these questions include multiple groups
and variables.
•How much?
•What percentage?
•How often?
•What proportion?
Quantitative research question
© 2015 Taylor & Francis 25
Q: How much fast food do Americans consume per week?
•Variable: Fast food intake
•Group: American
Q: How often do students between the ages of 15 – 18 use Facebook each week?
•Variable: Weekly use of Facebook
•Group: Students between ages 15 – 18
Q: What are the important factors influencing the career choice of Asian-
American University students?
•Variable: Factors influencing career choice
•Group: Asian-American University students
Quantitative research question
© 2015 Taylor & Francis 26
Comparative Research Questions
Comparative research questions help examine the difference between
two or more groups based on one or more dependable variables
Q: What is the difference in attitude towards online shopping between
millennials adults and Adults born before 1980?
•Variable: Attitude towards online shopping
•Group 1: Millennial adults
•Group 2: Adults born before 1980
Quantitative research question
© 2015 Taylor & Francis 27
Comparative Research Questions
Q: What is the difference in the usage of Snapchat between
Canadian male and female university students?
•Variable: usage of Snapchat
•Group 1: Canadian Male University student
•Group 2: Canadian Female University student
Quantitative research question
© 2015 Taylor & Francis 28
Relationship-based Research Questions
Relationship-based research questions are the best choice of Quantitative
Research questions when you need to identify trends, causal
relationships, or associations between two or more variables.
Q: What is the relationship between gender and attitude towards romantic
movies amongst Middle-aged people?
•Dependent Variable: Attitude towards romantic movies
•Independent Variables: Gender
•Group: Middle-aged people
Quantitative research question
© 2015 Taylor & Francis 29
Relationship-based Research Questions
What is the relationship between Salary and Job satisfaction amongst
people working in the corporate business?
•Dependent Variable: Job satisfaction
•Independent Variable: Salary
•Group: People working in corporate business
Quantitative research question
© 2015 Taylor & Francis 30
Wording for Qualitative questions:
•How
•What
•Generate
•Identify
•Describe
•Meaning
•Outline
•Experience
Qualitative research question
© 2015 Taylor & Francis 31
Wording to avoid for Qualitative questions:
•Relate
•Impact
•Effect
•Cause
•Influence
•Compare
•Contrast
Qualitative research question
© 2015 Taylor & Francis 32
• Why do you prefer listening to rock music more than other
music genres?
Qualitative research question
© 2015 Taylor & Francis 33
Practice: Choose a Topic or
Issue That Is Researchable
From SUNY Empire State College:
https://www.esc.edu/online-writing-center/exercise-room/can-
topic-be-researched/
© 2015 Taylor & Francis 34
Practice: Is the Research
Question Too Broad or Too
Narrow?
From SUNY Empire State College:
https://www.esc.edu/online-writing-center/exercise-
room/research-question-broad-or-narrow/
© 2015 Taylor & Francis 35
Sample Research
Questions
 Does flossing teeth consistently improve dental health?
 Do television advertisements negatively manipulate children?
 Has the Trump presidency caused an increase in racial violence?
 Does Seattle have a larger homeless problem than the average US
city?
Using the evaluative criteria in the checklist, work in groups to assess
and, if needed, to revise questions.
© 2015 Taylor & Francis 36
What Makes a Good Research Question?
 Its focus is not too broad, not too narrow
 It’s clearly stated, not vague
 It is researchable within my time frame
 Those who have a stake in the answer are identified
 It requires analysis, not only opinion
 It can’t be answered in one word, raises more
questions
Evaluation Criteria

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Research Questionnaire Designing in Social Science

  • 1. © 2015 Taylor & Francis 1 Research Methods for Business Crafting Effective Research Question Dr Abdul Saeed
  • 2. © 2015 Taylor & Francis 2 Topic vs. Issue A topic is a thing or idea an essay can be written about. An issue is a thing or idea that has sides that people can debate. What are the issues connected to your topic? What are debatable sides on those issues?
  • 3. © 2015 Taylor & Francis 3 The statement of the problem • What is a mystery or problem connected to the topic? • Who is involved in the mystery or problem? • What do you want to learn in your research process? • What is your goal for your assignment?
  • 4. © 2015 Taylor & Francis 4 What is Research Question? • A research question is the fundamental core of a research project, study, or review of literature. • It focuses the study, determines the methodology, and guides all stages of inquiry, analysis, and reporting. • The first methodological step to resolve a scientific uncertainty.
  • 5. © 2015 Taylor & Francis 5 Types of research question There are three types of research questions. 1. Descriptive Research Question 2. Comparative Research Question 3. Casual Research Question
  • 6. © 2015 Taylor & Francis 6 Descriptive Research Question • Descriptive research questions are used to assist a study that aims to describe something • Example: How often do NMIT students use Facebook each week?
  • 7. © 2015 Taylor & Francis 7 Comparative Research Question • Comparative research questions are used to analyse the difference between two or more groups, on the dependent variables. • Example: What is the difference in the weekly photo uploads on Facebook between Bangladeshi male and female university students?
  • 8. © 2015 Taylor & Francis 8 Casual Research Question • When a research is aimed to find out whether a variable causes one or more outcome variables. • Example: What is the relationship between leisure time and mental health among teens?
  • 9. © 2015 Taylor & Francis 9 A good research question… • Drives curiosity about an issue or a mystery • Helps you to find direction for inquiry • Focuses the scope of the research • Stimulates investigation and analysis
  • 10. © 2015 Taylor & Francis 10 • It is focused, but not too narrow • It is clear, not vague • Its scope is manageable in the given time • Someone has a stake in the answer(s) • It cannot be answered yes/no or with a simple Google search • It requires analysis, not only opinion What makes a good research question?
  • 11. © 2015 Taylor & Francis 11 Is it focused? First draft: What are the negative effects of smart phone use? Considerations for revision (discuss):  What type of negative effects do you want to explore?  Who is the target population of smart phone users you will study? Evaluating Your Research Question
  • 12. © 2015 Taylor & Francis 12 Is it focused? (not too broad, not too narrow) Draft: What are the negative effects of smart phone use? Sample Revision: What impact does smart phone use have on intimate relationships? • Focus is narrowed to effects on intimate relationships. • Instead of assumed negative effects, the writer will collect data on all effects, positive or negative. • Topic is now more focused, helps direct writer to find answers. Evaluating Your Research Question
  • 13. © 2015 Taylor & Francis 13 Is it clear? First Draft: Why are social networking sites harmful? • It’s not clear how harm is defined. • The question assumes that “harm” is already proven or accepted. • In what way are social networking sites harmful, and to whom? Evaluating Your Research Question
  • 14. © 2015 Taylor & Francis 14 Is it clear? First Draft: Why are social networking sites harmful? Considerations for revision (discuss): • How is harm defined in this context? • Which networking sites will be considered? • What population will be studied? Evaluating Your Research Question
  • 15. © 2015 Taylor & Francis 15 Is it clear? First Draft: Why are social networking sites harmful? Sample Revision: How are 12- to 16-year-olds addressing privacy concerns when using social media such as Facebook and Instagram? This revision clarifies: • who we are talking about/what population (12- to 16-year-olds) • which specific sites (Facebook and Instagram) • what the harm could be (loss of privacy) Evaluating Your Research Question
  • 16. © 2015 Taylor & Francis 16 Is it manageable in scope? First Draft: Is college the best option for people? Many additional questions arise because the scope is too broad. • What types of people? (young, career-seeking, career-changing, or all?) • What other options besides college will be considered? • How is “best” defined—affordability, future job placement, meaningful or fulfilling work? A paper that attempted to answer this question would be too long and probably not researchable within the time frame. Evaluating Your Research Question
  • 17. © 2015 Taylor & Francis 17 Is it manageable in scope? First Draft: Is college the best option for people? Considerations for revision (discuss): • What specific options besides college will be considered and why? • Which group of people will you study? • How will you define “best”? Evaluating Your Research Question
  • 18. © 2015 Taylor & Francis 18 Is it manageable in scope? First Draft: Is college the best option for people? Revision: What impact would be providing two years of free community college have on degree completion in higher education? • The topic is narrowed to a more specific option—community college. • It addresses one specific type of “good” option: affordability. • Potential data sources might be other countries or states that provide free tuition for higher education. • The scope of the question has been narrowed significantly, and is more manageable. Evaluating Your Research Question
  • 19. © 2015 Taylor & Francis 19 Is a stakeholder identified? Evaluating Your Research Question First Draft: Are internships good? • This is a very broad question without a clear direction. • It seems obvious that having previous job experience would be helpful to anyone looking for a job, so why might this be a needed area of research? • Is there any population that might NOT benefit from internships that would make this a topic of research? • Is there a less obvious population who may benefit from offering or receiving internships?
  • 20. © 2015 Taylor & Francis 20 Is a stakeholder identified? First Draft: Are internships good? Considerations for revision (discuss): • Internships are either unpaid or lowly paid. Are internships only usable for those who already have financial support from another source? • Are internships a good way for employers to find and retain qualified and desirable permanent employees? Evaluating Your Research Question
  • 21. © 2015 Taylor & Francis 21 Is a stakeholder identified? First Draft: Are internships good? Sample revisions: How can internships be made accessible for job seekers who have no other financial support? • Stakeholders are job seekers who are the sole supporter of self and families What percentage of internships result in hires of well-qualified employees who stay with the company for more than two years? • Stakeholders are companies who want to trial test potential employees and reduce employee turnover. Evaluating Your Research Question
  • 22. © 2015 Taylor & Francis 22 Does it raise more questions? (No simple, easy answers) Does it require analysis? First Draft: Is fast food bad for your health? • Likely to find an answer to this question with a simple Google search. • Invites more opinion than provides direction for research and analysis (“bad for you” may be very subjective) • Can be answered with a simple yes/no, or one-word answer. Evaluating Your Research Question
  • 23. © 2015 Taylor & Francis 23 Does it raise more questions? Does it require analysis? First Draft: Is fast food bad for your health? Sample revision: How does the (fast) food industry influence nutrition and health standards? The answers to this question would . . . • require analysis (what is relationship between industry and health standards?) • not simply address the question by mere opinions alone • require solid research (into nutrition and health standards) • consider multiple perspectives (companies and consumers) Evaluating Your Research Question
  • 24. © 2015 Taylor & Francis 24 Descriptive Research Questions Descriptive research questions focus mostly on one group and one variable. Rarely do these questions include multiple groups and variables. •How much? •What percentage? •How often? •What proportion? Quantitative research question
  • 25. © 2015 Taylor & Francis 25 Q: How much fast food do Americans consume per week? •Variable: Fast food intake •Group: American Q: How often do students between the ages of 15 – 18 use Facebook each week? •Variable: Weekly use of Facebook •Group: Students between ages 15 – 18 Q: What are the important factors influencing the career choice of Asian- American University students? •Variable: Factors influencing career choice •Group: Asian-American University students Quantitative research question
  • 26. © 2015 Taylor & Francis 26 Comparative Research Questions Comparative research questions help examine the difference between two or more groups based on one or more dependable variables Q: What is the difference in attitude towards online shopping between millennials adults and Adults born before 1980? •Variable: Attitude towards online shopping •Group 1: Millennial adults •Group 2: Adults born before 1980 Quantitative research question
  • 27. © 2015 Taylor & Francis 27 Comparative Research Questions Q: What is the difference in the usage of Snapchat between Canadian male and female university students? •Variable: usage of Snapchat •Group 1: Canadian Male University student •Group 2: Canadian Female University student Quantitative research question
  • 28. © 2015 Taylor & Francis 28 Relationship-based Research Questions Relationship-based research questions are the best choice of Quantitative Research questions when you need to identify trends, causal relationships, or associations between two or more variables. Q: What is the relationship between gender and attitude towards romantic movies amongst Middle-aged people? •Dependent Variable: Attitude towards romantic movies •Independent Variables: Gender •Group: Middle-aged people Quantitative research question
  • 29. © 2015 Taylor & Francis 29 Relationship-based Research Questions What is the relationship between Salary and Job satisfaction amongst people working in the corporate business? •Dependent Variable: Job satisfaction •Independent Variable: Salary •Group: People working in corporate business Quantitative research question
  • 30. © 2015 Taylor & Francis 30 Wording for Qualitative questions: •How •What •Generate •Identify •Describe •Meaning •Outline •Experience Qualitative research question
  • 31. © 2015 Taylor & Francis 31 Wording to avoid for Qualitative questions: •Relate •Impact •Effect •Cause •Influence •Compare •Contrast Qualitative research question
  • 32. © 2015 Taylor & Francis 32 • Why do you prefer listening to rock music more than other music genres? Qualitative research question
  • 33. © 2015 Taylor & Francis 33 Practice: Choose a Topic or Issue That Is Researchable From SUNY Empire State College: https://www.esc.edu/online-writing-center/exercise-room/can- topic-be-researched/
  • 34. © 2015 Taylor & Francis 34 Practice: Is the Research Question Too Broad or Too Narrow? From SUNY Empire State College: https://www.esc.edu/online-writing-center/exercise- room/research-question-broad-or-narrow/
  • 35. © 2015 Taylor & Francis 35 Sample Research Questions  Does flossing teeth consistently improve dental health?  Do television advertisements negatively manipulate children?  Has the Trump presidency caused an increase in racial violence?  Does Seattle have a larger homeless problem than the average US city? Using the evaluative criteria in the checklist, work in groups to assess and, if needed, to revise questions.
  • 36. © 2015 Taylor & Francis 36 What Makes a Good Research Question?  Its focus is not too broad, not too narrow  It’s clearly stated, not vague  It is researchable within my time frame  Those who have a stake in the answer are identified  It requires analysis, not only opinion  It can’t be answered in one word, raises more questions Evaluation Criteria