The document discusses performance appraisal and improvement plans. It expresses satisfaction with the current documents which cover all required areas. It notes performance evaluations can help establish how employees are performing and in relation to organizational goals. It also notes the documents can help establish trends or problem areas needing attention. One common skill gap identified is a lack of clarity in the workplace, and ensuring clear task briefings is suggested to overcome performance gaps. The document reviews the performance appraisal policy and lists evaluation methods and suggestions for improving manager and planner roles. Barriers to event resources like limited budget and time are identified. Lessons learned from event management included allowing more time than expected and being prepared for mistakes and unexpected issues. Suggestions to avoid conflicts in

1. C-I-G-SA27 Report-19 1
Report
(House Style Policy to Be Followed)
Manager Report
Q1. Express if you are satisfied with performance appraisal and improvement plan documentation.
I would like to express that the documents for performance appraisal and improvementplan are satisfactoryand they
covers all the required areas.
As of my view, Performance evaluation can help everyone to know where they stand and how they're performing,
including in relation to the goals of the organization workplaces.
Q2. Do you think these documents can establish trends or problem areas that require attention?
Yes, it can be beneficial for establishing trends or problem areas which require attention.
Q3. What are the most common skill gaps in steward staff and develop an action to overcome
performance gap.
One of the mostcommon skill gap is Lack ofclarity in workplace which leads to performance gap.
We can ensure clear and simple briefing aboutthe task to overcome performance gaps in steward staff.
Q4. Review Performance appraisal policy. Which policies and procedure needs improvement.
To do a performance Appraisal every month.
 Performance evaluation method:
1. Graphic Rating scale
2. ChecklistScale
3. KEY Performance Indicators
 Improvement suggestions for manager role:
1. opportunity to observe and be involved in the day-to-day responsibilityof the supervisor's job
2. Encourage the staff member to become involved in communityorganizations in order to develop leadership
ability, skills in planning and organizing,problem-solving abilityand communityawareness.
3. Organize training for the staff
 Improvement suggestions for planner role:
1- Identify the Skills and Competencies thatYou Need
2- Keep learning

2. C-I-G-SA27 Report-19 2
Event Planner Report
Q5. Identify barriers to resources availability and potential causes or factors contributing to those
barriers:
The main barrier for the event was budgetand the deadline.We have limited budgetto organize a large event in a
very shorttime period.
The potential cause for this barrier was limitresources available to the college.
Q6. What lessons have you learned during management of event? Which procedures of event
management require improvement?
What I learned are:
 Everything takes longer than I expect
 Expect the unexpected
 Must deliver on the promise to mysponsors
 Expect mistakes and always look for solutions
 Learn from every event
Q7. What could you have done to avoid conflict during event? How can you avoid it next event?
Avoid conflicts by using all kinds oftricks or find quick and effective solutions to solve problems,to avoid it next event
I make sure setup a standbylist.