This document discusses ways to increase donations to a colon cancer prevention organization called Stop Darmkanker (SD) through their website. It outlines analyzing the decision process of the target donors and identifying opportunities to guide them towards donating. This will be done by mapping out the hidden internal and external states donors go through when deciding whether to donate, and introducing small, costless changes informed by behavioral science research to influence decisions at key points in the process. The goal is to better understand donors' unconscious decision-making and increase donations through low-cost technological adjustments.
Everyone knows the importance of post-mortems but something seems to be keeping your team from actually doing them. Whether it’s a question of psychology or sociology, our guide provides six reasons why your post-mortem process might be failing. Read more to see how you can stop making these mistakes!
Explains what troubleshooting is, what skills are involved, and clears up some common misconceptions. Originally designed with IT Helpdesks in mind, but it could apply to any kind of troubleshooting.
=========================
Wrote this a VERY long time ago! I always meant to revisit/revamp it, but never quite got round to it. But people seem to get value from it, so I'll leave it up :)
Critical thinking is the kind of thinking that specifically looks for problems and mistakes. Regular people don't do a lot of it. However, if you want to be a great tester, you need to be a great critical thinker, too. Critically thinking testers save projects from dangerous assumptions and ultimately from disasters. The good news is that critical thinking is not just innate intelligence or a talent—it's a learnable and improvable skill you can master. Michael Bolton shares the specific techniques and heuristics of critical thinking and presents realistic testing puzzles that help you practice and increase your thinking skills. Critical thinking begins with just three questions—Huh? Really? and So?—that kick start your brain to analyze specifications, risks, causes, effects, project plans, and anything else that puzzles you. Join Michael for this interactive, hands-on session and practice your critical thinking skills. Study and analyze product behaviors and experience new ways to identify, isolate, and characterize bugs.
Behavioral Economics as a Lens for Interaction designPaul Sas
Interaction designers craft experiences by curating the flow of information within contexts that aim to focus attention and interest. Subtle psychological details can dramatically transform an experience. Experimental results from behavioral economics spotlight opportunities for improving the dynamics of an interaction: The presentation frame can harness intrinsically motivating cues, drive engagement, and enable people to develop behavioral patterns that harmonize with their deepest aspirations.
http://www.baychi.org/calendar/20120214/
Everyone knows the importance of post-mortems but something seems to be keeping your team from actually doing them. Whether it’s a question of psychology or sociology, our guide provides six reasons why your post-mortem process might be failing. Read more to see how you can stop making these mistakes!
Explains what troubleshooting is, what skills are involved, and clears up some common misconceptions. Originally designed with IT Helpdesks in mind, but it could apply to any kind of troubleshooting.
=========================
Wrote this a VERY long time ago! I always meant to revisit/revamp it, but never quite got round to it. But people seem to get value from it, so I'll leave it up :)
Critical thinking is the kind of thinking that specifically looks for problems and mistakes. Regular people don't do a lot of it. However, if you want to be a great tester, you need to be a great critical thinker, too. Critically thinking testers save projects from dangerous assumptions and ultimately from disasters. The good news is that critical thinking is not just innate intelligence or a talent—it's a learnable and improvable skill you can master. Michael Bolton shares the specific techniques and heuristics of critical thinking and presents realistic testing puzzles that help you practice and increase your thinking skills. Critical thinking begins with just three questions—Huh? Really? and So?—that kick start your brain to analyze specifications, risks, causes, effects, project plans, and anything else that puzzles you. Join Michael for this interactive, hands-on session and practice your critical thinking skills. Study and analyze product behaviors and experience new ways to identify, isolate, and characterize bugs.
Behavioral Economics as a Lens for Interaction designPaul Sas
Interaction designers craft experiences by curating the flow of information within contexts that aim to focus attention and interest. Subtle psychological details can dramatically transform an experience. Experimental results from behavioral economics spotlight opportunities for improving the dynamics of an interaction: The presentation frame can harness intrinsically motivating cues, drive engagement, and enable people to develop behavioral patterns that harmonize with their deepest aspirations.
http://www.baychi.org/calendar/20120214/
Game-Changers 911: How to Change the Event Management Game in 2020Aggregage
In this webinar, we’ll use a sampling of case studies, tools, techniques, and strategic stories to help you identify game-changing opportunities within your company and the world of events, and then brainstorm ways to capitalize on these ideas. Get ready to change your game in 2020!
What are the elements of a communication strategy in a team?
A communication strategy evolves over time.
Choosing the optimal strategy is a balancing act.
We need to consciously choose between a-synchronous and synchronous communication. A-sync should be the default.
Asynchronous communication allows for deep work and protects the team from getting unproductive and exhausted.
Synchronous communication is addictive!
Cal Newport's deep and shallow work is briefly touched.
Got Numb3rs? Community Metrics and AnalysisJillianLaura
"Got Numbers? Community Metrics and Analysis" Presentation by Jillian Bejtlich from June 2012 Enterprise 2.0 Boston conference.
For anyone working in community management, you’re well aware it’s not all about sitting on social networks all day chatting it up. Users and sometimes even our own co-workers are shocked to find out we are the ones pulling massive reports and trying to make sense of millions of data points. Who knew community management was so focused on mathematics?
As a member of marketing, communications, support, or whoever the community is run by, you’re probably accustom to being asked for a variety of metrics and ways to prove success, profitability, and efficiency. But where in the world do you start? This session will help guide you through some of the actual practices of putting numbers to work. We’ll go through some simple ways of creating valuable and easy to understand analyses, how to find something worthwhile in the massive data files, and ways of sharing your mathematical discoveries with others in easy and comprehensive manners.
Neuroscience offers some new insights into the challenge of change and strategy execution in organisations. This article, part 1 of a three part series, explores why people cannot see the future as clearly as the change leader expects.
How Attention Works - Kyle Findlay - TNS GlobalIgnasi Pardo
How Attention Works. "Kyle Findlay", TNS Global.
1. How do we process our environment?
2. What is the path that stimuli go through?
3. What are the factors that capture our attention?
4. What about stimuli that we don’t consciously process?
Why Design Thinking is Important for Innovation? - Favarin Vitillo - ViewConf...Simone Favarin
Design is a way of thinking, of determining people's true, underlying needs, and then delivering products and services that help them. This is the starting about Design. The meaning of the concept.
VR is a new technology that is entering in many industrial and creative processes: nowadays many company and people are experimenting with VR, because it opens new possibilities and it allows costs and time reduction. It is important to understand what is the current status of the technology, the future projections and especially its applications.
Our brain new world - organisations and their developmentThe BrainLink Group
This is an attempt to understand organisations as complex adaptive systems - in much the same way as the human brain. There are five key implications for the way we approach organisational development
Game-Changers 911: How to Change the Event Management Game in 2020Aggregage
In this webinar, we’ll use a sampling of case studies, tools, techniques, and strategic stories to help you identify game-changing opportunities within your company and the world of events, and then brainstorm ways to capitalize on these ideas. Get ready to change your game in 2020!
What are the elements of a communication strategy in a team?
A communication strategy evolves over time.
Choosing the optimal strategy is a balancing act.
We need to consciously choose between a-synchronous and synchronous communication. A-sync should be the default.
Asynchronous communication allows for deep work and protects the team from getting unproductive and exhausted.
Synchronous communication is addictive!
Cal Newport's deep and shallow work is briefly touched.
Got Numb3rs? Community Metrics and AnalysisJillianLaura
"Got Numbers? Community Metrics and Analysis" Presentation by Jillian Bejtlich from June 2012 Enterprise 2.0 Boston conference.
For anyone working in community management, you’re well aware it’s not all about sitting on social networks all day chatting it up. Users and sometimes even our own co-workers are shocked to find out we are the ones pulling massive reports and trying to make sense of millions of data points. Who knew community management was so focused on mathematics?
As a member of marketing, communications, support, or whoever the community is run by, you’re probably accustom to being asked for a variety of metrics and ways to prove success, profitability, and efficiency. But where in the world do you start? This session will help guide you through some of the actual practices of putting numbers to work. We’ll go through some simple ways of creating valuable and easy to understand analyses, how to find something worthwhile in the massive data files, and ways of sharing your mathematical discoveries with others in easy and comprehensive manners.
Neuroscience offers some new insights into the challenge of change and strategy execution in organisations. This article, part 1 of a three part series, explores why people cannot see the future as clearly as the change leader expects.
How Attention Works - Kyle Findlay - TNS GlobalIgnasi Pardo
How Attention Works. "Kyle Findlay", TNS Global.
1. How do we process our environment?
2. What is the path that stimuli go through?
3. What are the factors that capture our attention?
4. What about stimuli that we don’t consciously process?
Why Design Thinking is Important for Innovation? - Favarin Vitillo - ViewConf...Simone Favarin
Design is a way of thinking, of determining people's true, underlying needs, and then delivering products and services that help them. This is the starting about Design. The meaning of the concept.
VR is a new technology that is entering in many industrial and creative processes: nowadays many company and people are experimenting with VR, because it opens new possibilities and it allows costs and time reduction. It is important to understand what is the current status of the technology, the future projections and especially its applications.
Our brain new world - organisations and their developmentThe BrainLink Group
This is an attempt to understand organisations as complex adaptive systems - in much the same way as the human brain. There are five key implications for the way we approach organisational development