RemoteEye is a remote assistance software that allows users to provide live video and audio support to customers remotely. It offers features like video streaming, file sharing, text messaging and remote control via a laser pointer. The software aims to help businesses reduce downtime costs estimated at $26.5 billion annually in the US alone. It has a SaaS business model with pricing starting at 140€ per month for up to 5 users. The management team is seeking a 300k€ seed funding to complete development of the beta version and target industries like oil & gas, manufacturing and healthcare.