Rapleaf is a San Francisco-based startup that collects and analyzes consumer data to help companies better understand their customers and personalize customer interactions. It has data on over 400 million people and 1.1 billion email addresses. Rapleaf provides demographic, interest, household, professional, and behavioral data to clients to help improve customer engagement and targeting in real-time. It aims to give every person a more meaningful experience both online and offline through deeper customer insights.
The Rapleaf Personalization API allows companies to access Rapleaf's extensive consumer data to personalize customer interactions. The API provides demographic, interest, and lifestyle data that can be used to better segment audiences, create relevant messaging, and boost loyalty. Customers who use the API have seen significant lifts in email engagement and website activity. The document describes the types of consumer data available through the API, as well as pricing options for accessing the data.
This document is a newsletter from a digital printing company aimed at helping other companies produce effective personalized marketing campaigns. It highlights best practices for using personalization to attract new customers and retain existing ones. It also provides business-boosting facts about direct mail and small-to-medium sized businesses, and discusses the power of kits and the growing need for mobile integration.
The document discusses consumer behavior at vegetable markets. It aims to understand customer purchasing behaviors, preferences, dislikes and expectations. This will help companies attract middle-class customers by understanding what they want and fulfilling their expectations. A comparison is made between roadside vegetable shops and supermarkets in terms of price, freshness, timing, stock, location and experience. Different consumer groups are analyzed based on occupation, lifestyle, distance, family size, age, and more to understand their purchasing patterns and priorities.
Windstream provides communications and technology solutions for businesses nationwide. They focus on understanding customer needs and delivering customized solutions with superior performance. Windstream serves over 450,000 business customers with a network of over 100,000 miles of fiber and data centers across the country. They are committed to personalized customer service and developing smarter strategies to help businesses run efficiently.
Koustubh Bhattacharya is a digital marketer and new business developer based in Udaipur, Rajasthan, India. He has over 10 years of experience in digital marketing, content generation, social media, branding and messaging. He is currently working as an associate manager at Perfect Relations Pvt. Ltd. managing their online portal and digital marketing efforts.
WellShare International is a non-profit organization that aims to improve the health of women, children, and communities around the world through education, training, and community partnerships. Their website and brochure redesign project seeks to personalize the user experience and recognize volunteer contributions to inspire further involvement through donations of time and money. The organization works both domestically with immigrant communities in the US and internationally in East African countries on various public health initiatives focused on issues like reproductive health, nutrition, and disease prevention.
The Rapleaf Personalization API allows companies to access Rapleaf's extensive consumer data to personalize customer interactions. The API provides demographic, interest, and lifestyle data that can be used to better segment audiences, create relevant messaging, and boost loyalty. Customers who use the API have seen significant lifts in email engagement and website activity. The document describes the types of consumer data available through the API, as well as pricing options for accessing the data.
This document is a newsletter from a digital printing company aimed at helping other companies produce effective personalized marketing campaigns. It highlights best practices for using personalization to attract new customers and retain existing ones. It also provides business-boosting facts about direct mail and small-to-medium sized businesses, and discusses the power of kits and the growing need for mobile integration.
The document discusses consumer behavior at vegetable markets. It aims to understand customer purchasing behaviors, preferences, dislikes and expectations. This will help companies attract middle-class customers by understanding what they want and fulfilling their expectations. A comparison is made between roadside vegetable shops and supermarkets in terms of price, freshness, timing, stock, location and experience. Different consumer groups are analyzed based on occupation, lifestyle, distance, family size, age, and more to understand their purchasing patterns and priorities.
Windstream provides communications and technology solutions for businesses nationwide. They focus on understanding customer needs and delivering customized solutions with superior performance. Windstream serves over 450,000 business customers with a network of over 100,000 miles of fiber and data centers across the country. They are committed to personalized customer service and developing smarter strategies to help businesses run efficiently.
Koustubh Bhattacharya is a digital marketer and new business developer based in Udaipur, Rajasthan, India. He has over 10 years of experience in digital marketing, content generation, social media, branding and messaging. He is currently working as an associate manager at Perfect Relations Pvt. Ltd. managing their online portal and digital marketing efforts.
WellShare International is a non-profit organization that aims to improve the health of women, children, and communities around the world through education, training, and community partnerships. Their website and brochure redesign project seeks to personalize the user experience and recognize volunteer contributions to inspire further involvement through donations of time and money. The organization works both domestically with immigrant communities in the US and internationally in East African countries on various public health initiatives focused on issues like reproductive health, nutrition, and disease prevention.
Paychex One-Source Solutions provides comprehensive HR services and support options through a single partner. It offers centralized data management, flexible service options tailored to clients' needs, easy-to-use accessibility, and reliable support at cost-justified rates based on Paychex's nearly 40 years of industry experience serving over 570,000 clients.
1. The document provides photos and descriptions of beaches around the world to illustrate different types of surf zone features including plunging and spilling breakers, longshore currents, and rip currents.
2. Students are instructed to study the beach photos and answer questions about the features present at each beach.
3. The questions assess the student's ability to identify plunging and spilling breakers based on beach slope, and to explain how longshore currents can converge to form rip currents.
Kaitlyn Anderson reflects on how she developed as a leader from 2010 to 2011 while in middle school. She learned to step up as a leader, help others become leaders too, and ask questions through hands-on projects, researching, and technology use. By the end, she gained confidence in using technology, knowing when to lead, and how to ask questions effectively.
This document provides instructions for an online oceanography course assignment on surf zones. Students are asked to study pictures and videos of different beaches to identify two types of waves - plunging and spilling - and describe how the type of breaker relates to the slope of the beach face. They also analyze evidence of rip currents and longshore drift. The assignment aims to help students define and describe surf types and hazards like rip currents and undertow.
This document discusses marketing to influencers. It defines influencers as customers with many friends and impact who rely on word-of-mouth recommendations. There are two types of influencers - hubs that know many people, and connectors who link different social circles. The document provides tips for identifying influencers using data on referrals and social media, and engaging them through special promotions, feedback requests, brand advocate programs, and customer service. It stresses that influencer marketing requires making all customers happy to create advocates.
Business Viability of a Lifescience Early-Stage Projectcarlosgabas
How to assess the business opportunity and commercial viability of a scientific project or early-stage technology? How to attract significant specialized investment?
Rapleaf provides personalization tools to help companies better understand their customers through deep customer insights and data on hundreds of millions of people. The presentation discusses how personalization involves creating unique experiences for each customer based on their characteristics and interests. It provides examples of how major companies from various industries increased sales and conversions by personalizing offers and marketing using Rapleaf's data on demographics, interests, and social connections. Rapleaf aims to help companies engage customers more effectively while respecting individuals' privacy.
Internet Trends 2015 - Selection of social media trends with additional data ...Jan Rezab
The rise of mobile, social media, video, social messaging platforms, and the strength of social media.
All unmarked data are from original Mary Meeker's report: http://kpcb.com/InternetTrends
Trend shows important growth with Wechat, Whatsapp, Sina Weibo, Meerkat, Periscope, and other platforms.
Top Productivity Working Hacks by Jan RezabJan Rezab
This document provides productivity tips from Jan Rezab, a serial entrepreneur. Some key points include:
- Manage time by thinking in "blocks" of one hour and maximizing productivity in each block.
- Use tools like Wunderlist, Podio and Slack for communication and organization in addition to email.
- Design meetings purposefully with clear agendas and action items. Follow up immediately.
- Find ways to be productive during activities like driving or flights by taking calls or responding to emails.
- Hiring an excellent assistant can help optimize schedules and respond to urgent requests so the entrepreneur's time is freed up.
9 Tips on How To Run (And Not Run) Social Media CampaignsRapleaf
The document provides 9 tips on how to effectively run social media campaigns and not run them. The tips include engaging on existing social networks like Facebook and Twitter rather than creating a new network, tying social media efforts to email marketing, tracking and measuring responses to campaigns, personalizing outreach based on customer data, having realistic expectations about timelines, and socializing the entire customer experience across different platforms. The document emphasizes testing approaches, learning from mistakes, and not hesitating to ask questions.
Rapleaf is a San Francisco-based startup that collects and analyzes consumer data to help companies personalize customer interactions. It has data on over 400 million people and 1.1 billion email addresses. Rapleaf provides basic demographic and location data as well as more in-depth premium data on income, family status, interests and purchase intent. It aims to give companies deeper insights into individuals to improve personalization.
Rapleaf is a San Francisco-based startup that collects and analyzes consumer data to help companies personalize customer interactions. It has data on over 400 million people and 1.1 billion email addresses. Rapleaf provides basic demographic and location data as well as more in-depth premium data on income, family status, interests and purchase intent. It aims to give companies deeper insights into individuals to improve personalization.
This presentation on Attribution and Media Measurement was made at the 2012 Digital World Expo. For an electronic copy please email info@encoremetrics.com
Every Marketer’s Imperatives! • Relevancy and readiness • Customer understanding • Customer experience and relationship • Be ready when the customer is ready • Master especially the internet & mobile channel
To download visit:
blog.cequitysolutions.com and www.cequitysolutions.com
Attribution SESsf 2012 by @stevelatham - Encore Media MetricsEncore Media Metrics
The document discusses multi-touch attribution, which is an approach to measuring marketing performance that accounts for the fact that customers are influenced by multiple touchpoints. It outlines some of the limitations of traditional last-click attribution models. The key aspects of multi-touch attribution covered include analyzing both click and impression data, statistically modeling interactions to attribute credit across channels, and producing reports that show engagement paths and optimized cost per action by channel based on attribution.
Computational advertising in Social NetworksAnmol Bhasin
This document discusses computational advertising in social networks. It notes that two new technological disciplines, computational advertising and social networks, are converging to transform how marketers reach consumers. The author argues that practitioners in these fields should develop innovative products and sophisticated algorithms to define the future of this new digitally social era.
This document provides an overview of Syndication-Oriented Architecture (SynOA), which aims to connect people to applications and each other through RSS/Atom feeds. It discusses how SynOA can help bridge information gaps by publishing messages, enabling subscription and filtering of relevant information, and facilitating collaboration. KnowNow's software applies this approach by transforming content into RSS feeds, allowing personalization, and supporting various delivery methods to help share knowledge across organizations more effectively.
C I G N A Corporation J2 W Overview June09hdorazio
The document provides best practices for Cigna's recruitment marketing. It discusses optimizing Cigna's career site for search engines to attract qualified passive candidates. It also recommends building a talent community and leveraging social networks to engage candidates. Finally, it presents Jobs2Web's recruitment marketing platform to help measure results and drive more repeat applicants and hires.
WellShare International is a non-profit organization that aims to improve the health of women, children, and communities around the world through education, training, and partnerships. Specifically, it works to bridge healthcare disparities between Somali immigrants in Minnesota and healthcare providers by creating cultural competency trainings, conducting community health research, and developing culturally appropriate health materials. It also implements various maternal and child health programs internationally focused on issues like reproductive health, nutrition, and malaria prevention.
Every Marketer’s Imperatives! • Relevancy and readiness • Customer understanding • Customer experience and relationship • Be ready when the customer is ready • Master especially the internet & mobile channel
To download visit:
blog.cequitysolutions.com and www.cequitysolutions.com
We are specialists in response analysis for advertising, working with advertisers and media agencies in the UK, Ireland and Australia. Whether it's TV, radio, print, direct mail or digital spend Adalyser can help you gain greater insight from your data.
Since 2010 we have helped 300+ advertisers with their campaigns. In 2012 we will have analysed over £500 million worth of advertising revenue.
www.adalyser.com
Paychex One-Source Solutions provides comprehensive HR services and support options through a single partner. It offers centralized data management, flexible service options tailored to clients' needs, easy-to-use accessibility, and reliable support at cost-justified rates based on Paychex's nearly 40 years of industry experience serving over 570,000 clients.
1. The document provides photos and descriptions of beaches around the world to illustrate different types of surf zone features including plunging and spilling breakers, longshore currents, and rip currents.
2. Students are instructed to study the beach photos and answer questions about the features present at each beach.
3. The questions assess the student's ability to identify plunging and spilling breakers based on beach slope, and to explain how longshore currents can converge to form rip currents.
Kaitlyn Anderson reflects on how she developed as a leader from 2010 to 2011 while in middle school. She learned to step up as a leader, help others become leaders too, and ask questions through hands-on projects, researching, and technology use. By the end, she gained confidence in using technology, knowing when to lead, and how to ask questions effectively.
This document provides instructions for an online oceanography course assignment on surf zones. Students are asked to study pictures and videos of different beaches to identify two types of waves - plunging and spilling - and describe how the type of breaker relates to the slope of the beach face. They also analyze evidence of rip currents and longshore drift. The assignment aims to help students define and describe surf types and hazards like rip currents and undertow.
This document discusses marketing to influencers. It defines influencers as customers with many friends and impact who rely on word-of-mouth recommendations. There are two types of influencers - hubs that know many people, and connectors who link different social circles. The document provides tips for identifying influencers using data on referrals and social media, and engaging them through special promotions, feedback requests, brand advocate programs, and customer service. It stresses that influencer marketing requires making all customers happy to create advocates.
Business Viability of a Lifescience Early-Stage Projectcarlosgabas
How to assess the business opportunity and commercial viability of a scientific project or early-stage technology? How to attract significant specialized investment?
Rapleaf provides personalization tools to help companies better understand their customers through deep customer insights and data on hundreds of millions of people. The presentation discusses how personalization involves creating unique experiences for each customer based on their characteristics and interests. It provides examples of how major companies from various industries increased sales and conversions by personalizing offers and marketing using Rapleaf's data on demographics, interests, and social connections. Rapleaf aims to help companies engage customers more effectively while respecting individuals' privacy.
Internet Trends 2015 - Selection of social media trends with additional data ...Jan Rezab
The rise of mobile, social media, video, social messaging platforms, and the strength of social media.
All unmarked data are from original Mary Meeker's report: http://kpcb.com/InternetTrends
Trend shows important growth with Wechat, Whatsapp, Sina Weibo, Meerkat, Periscope, and other platforms.
Top Productivity Working Hacks by Jan RezabJan Rezab
This document provides productivity tips from Jan Rezab, a serial entrepreneur. Some key points include:
- Manage time by thinking in "blocks" of one hour and maximizing productivity in each block.
- Use tools like Wunderlist, Podio and Slack for communication and organization in addition to email.
- Design meetings purposefully with clear agendas and action items. Follow up immediately.
- Find ways to be productive during activities like driving or flights by taking calls or responding to emails.
- Hiring an excellent assistant can help optimize schedules and respond to urgent requests so the entrepreneur's time is freed up.
9 Tips on How To Run (And Not Run) Social Media CampaignsRapleaf
The document provides 9 tips on how to effectively run social media campaigns and not run them. The tips include engaging on existing social networks like Facebook and Twitter rather than creating a new network, tying social media efforts to email marketing, tracking and measuring responses to campaigns, personalizing outreach based on customer data, having realistic expectations about timelines, and socializing the entire customer experience across different platforms. The document emphasizes testing approaches, learning from mistakes, and not hesitating to ask questions.
Rapleaf is a San Francisco-based startup that collects and analyzes consumer data to help companies personalize customer interactions. It has data on over 400 million people and 1.1 billion email addresses. Rapleaf provides basic demographic and location data as well as more in-depth premium data on income, family status, interests and purchase intent. It aims to give companies deeper insights into individuals to improve personalization.
Rapleaf is a San Francisco-based startup that collects and analyzes consumer data to help companies personalize customer interactions. It has data on over 400 million people and 1.1 billion email addresses. Rapleaf provides basic demographic and location data as well as more in-depth premium data on income, family status, interests and purchase intent. It aims to give companies deeper insights into individuals to improve personalization.
This presentation on Attribution and Media Measurement was made at the 2012 Digital World Expo. For an electronic copy please email info@encoremetrics.com
Every Marketer’s Imperatives! • Relevancy and readiness • Customer understanding • Customer experience and relationship • Be ready when the customer is ready • Master especially the internet & mobile channel
To download visit:
blog.cequitysolutions.com and www.cequitysolutions.com
Attribution SESsf 2012 by @stevelatham - Encore Media MetricsEncore Media Metrics
The document discusses multi-touch attribution, which is an approach to measuring marketing performance that accounts for the fact that customers are influenced by multiple touchpoints. It outlines some of the limitations of traditional last-click attribution models. The key aspects of multi-touch attribution covered include analyzing both click and impression data, statistically modeling interactions to attribute credit across channels, and producing reports that show engagement paths and optimized cost per action by channel based on attribution.
Computational advertising in Social NetworksAnmol Bhasin
This document discusses computational advertising in social networks. It notes that two new technological disciplines, computational advertising and social networks, are converging to transform how marketers reach consumers. The author argues that practitioners in these fields should develop innovative products and sophisticated algorithms to define the future of this new digitally social era.
This document provides an overview of Syndication-Oriented Architecture (SynOA), which aims to connect people to applications and each other through RSS/Atom feeds. It discusses how SynOA can help bridge information gaps by publishing messages, enabling subscription and filtering of relevant information, and facilitating collaboration. KnowNow's software applies this approach by transforming content into RSS feeds, allowing personalization, and supporting various delivery methods to help share knowledge across organizations more effectively.
C I G N A Corporation J2 W Overview June09hdorazio
The document provides best practices for Cigna's recruitment marketing. It discusses optimizing Cigna's career site for search engines to attract qualified passive candidates. It also recommends building a talent community and leveraging social networks to engage candidates. Finally, it presents Jobs2Web's recruitment marketing platform to help measure results and drive more repeat applicants and hires.
WellShare International is a non-profit organization that aims to improve the health of women, children, and communities around the world through education, training, and partnerships. Specifically, it works to bridge healthcare disparities between Somali immigrants in Minnesota and healthcare providers by creating cultural competency trainings, conducting community health research, and developing culturally appropriate health materials. It also implements various maternal and child health programs internationally focused on issues like reproductive health, nutrition, and malaria prevention.
Every Marketer’s Imperatives! • Relevancy and readiness • Customer understanding • Customer experience and relationship • Be ready when the customer is ready • Master especially the internet & mobile channel
To download visit:
blog.cequitysolutions.com and www.cequitysolutions.com
We are specialists in response analysis for advertising, working with advertisers and media agencies in the UK, Ireland and Australia. Whether it's TV, radio, print, direct mail or digital spend Adalyser can help you gain greater insight from your data.
Since 2010 we have helped 300+ advertisers with their campaigns. In 2012 we will have analysed over £500 million worth of advertising revenue.
www.adalyser.com
A presentation made at the Southern Tagalog Industrial Engineering Seminar last September 1, 2012 at University of the Philippines - Los Banos. The event is organized by the UPLB - Industrial Engineering Students Organization (UPLB-IESO). Download the clapping / wave video at https://vimeo.com/48651988
Similar to Redefining Personalization Rapleaf Overview (13)
2. Rapleaf
|
Profile
I like
Influencer NASCAR
Rapleaf
is
a
San
Francisco-‐based
alert!
I like cats Mommy
startup
with
an
ambi<ous
vision:
blogger
we
want
every
person
to
have
a
meaningful
experience
both
online
or
offline.
To
achieve
this,
we
help
companies
personalize
individual
interac<ons
through
deeper
customer
insight.
Quick
Facts
• 400+
million
people
• Data
on
1.1+
billion
email
addresses
Headquarters:
San
Francisco
• 52+
billion
friend
connec<ons
Satellite
Offices:
Chicago
New
York
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
2
3. Company
|
Profile
Raising
the
Bar
Consumer
Protec<on
Consumer
Data
Privacy
Real-‐=me:
Centric
instant
insight
Transparency
Reach:
60%
US
Email
Addresses
No<ce
Results:
Choice
Ac<onable
Data
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
3
4. Rapleaf
|
Who
Are
Your
Customers?
WHO?
Demographics,
occupa<on,
lifestyle,
and
more
WHAT?
Interests,
affini<es,
products,
and
more.
WHERE?
Loca<on:
City,
State,
Country
WORTH?
Income,
purchase
intent,
financial,
and
more
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
4
5. Consumer
Data
|
Ac<onable
Results
Basic
▪
Age
▪
Gender
▪
Loca<on
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
6. Consumer
Data
|
Ac<onable
Results
Premium
▪
Income
▪
Marital
Status
Basic
▪
Presence
of
Children
▪
Age
▪
Gender
▪
Homeowner
Status
▪
Loca<on
▪
Home
Marke<ng
Type
▪
And
More
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
7. Consumer
Data
|
Ac<onable
Results
A
La
Carte
Premium
▪
Interests
▪
Income
▪
Marital
Status
▪
Lifestyle
Basic
▪
Presence
of
Children
▪
Financial
▪
Age
▪
Homeowner
Status
▪
Professional
▪
Gender
▪
Home
Marke<ng
Type
▪
Loca<on
▪
And
More
▪
Purchase
Intent
▪
And
More
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
8. Consumer
Data
|
Ac<onable
Results
A
La
Carte
Premium
▪
Interests
Customer
▪
Income
▪
Lifestyle
Basic
▪
Marital
Status
▪
Financial
Engagement
on
a
▪
Presence
of
Children
▪
Age
▪
Homeowner
Status
▪
Home
Marke<ng
Type
▪
Professional
Whole
New
Level
▪
Gender
▪
Loca<on
▪
And
More
▪
Purchase
Intent
▪
And
More
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
9. Available
Data
|
Enriched
Insight
•
Demographics
•
Household
Age,
gender,
loca<on,
educa<on,
Income,
marital
status,
children’s
age
occupa<on
and
more
and
gender,
home
ownership,
home
property
type,
and
more
•
Interests
•
Professional
Shopping,
sports,
beauty
care,
Occupa<on,
Educa<on,
Business
travel,
autos,
entertainment,
Owner,
smart
phone
owner
and
more
music,
news,
technology,
and
more
•
Online
Behavior
•
In-‐market
Influence,
online
ac<vity,
site
Likeliness
to
buy
a
house,
purchase
memberships,
and
more
luxury
car,
apply
for
a
new
credit
card,
re<re,
move
within
the
next
few
months
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
10. Personaliza<on
|
Real
Results
in
Real
Time
• 410%
liS
in
email
Boost
Message
engagement
Efficiency
•
20%
increase
in
website
ac<vity.
Strengthen
Customer
Rela<onships
Increase
Conversion
and
Drive
Results
RapLeaf
|
Data
|
Personaliza=on
|
Overview
|
Q&A
Confiden<al
11. Personaliza<on
|
Beeer
Insight
>>
Beeer
Results
Customize
Messaging
Increase
traffic
Alter
messaging
for
a
single
offer
Restaurant
reserva<on
websites
to
deliver
in
a
relevant
and
recommend
tailored
aerac<ve
way
to
individuals
supplementary
deals
across
all
audiences
Boost
Loyalty,
Word-‐of-‐Mouth,
Boost
ROI
and
Influencer
Marke=ng
Customized
landing
pages
and
Iden<fy
influen<al
customers
and
home
pages
on
news
sites
for
a
reward
them
with
VIP
service
enjoyable
experience
Personalize
Content
Drive
Results
Online
deal
sites
adjust
imagery
Travel
sites
use
localiza<on
to
and
spotlight
relevant
content
to
promote
supplementary
offers
foster
direct
and
based
on
loca<on
connec<ons
relevant
engagement
RapLeaf
|
Data
|
Personaliza=on
|
Overview
|
Q&A
Confiden<al
11
12. Personaliza<on
101
|
Overview
INPUT
OUTPUT
RESULT
USE
CASES
• Real-‐<me
API
• Personalize
Offers
&
• Emails
• Age
Data
Append*
Communica<on
• Name
and
postal
• Gender
• Op<mize
web
address
• Loca<on
Data
• Real-‐<me
content
instantly
• Interests
decisions
upon
user
visit
• Premium
Data
• CRM
• Enhance
CRM
and
more
Segmenta<on
databases
• Op<mize
direct
mailing
resources
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
12
13. Ques<ons?
Try
It
Today
Email
info@rapleaf.com
to
get
set
up
with
data
now
RapLeaf
|
Data
|
Personaliza<on
|
Overview
|
Q&A
Confiden<al
13