Shelley is a serious, diligent worker who was taught cloud-based and MS Office software through the New York Public Library's Office Readiness Series program. She has great skills with Word, PowerPoint, and Excel and is enthusiastic about mastering new skills. Even when facing challenges, Shelley works with others and studies independently to improve. Her dedication to learning and determination to enhance her skills were clear both individually and collaboratively. The author is confident Shelley will succeed with high quality work on deadlines and recommends her as a competent, professional, and intelligent addition to any team or organization.