RenditionDigital (RD) is an international company founded in 2004 that provides social media and games moderation and support services. With over 350 staff across multiple global locations, RD offers a scalable solution to monitor online forums and social media to ensure user-generated content adheres to clients' guidelines. RD helps companies protect their brands, improve customer experience, and increase revenues through outsourced moderation and community management services.
Financial Services CRM Special newspaper. Edition 2013 with testimonials from Delta Lloyd Life, AXA Belgium, Keytrade Bank, CCV, Genii Capital and articles about Mobile CRM, Social CRM, CRM for Insurance, CRM for Banking, Single View of Customer & Broker, Marketing Automation, ...
DOWNLOAD FULL VERSION HERE: http://www.traviata.eu/publication.asp?publication=FinancialServicesSPECIAL2013
Financial Services CRM Special newspaper. Edition 2013 with testimonials from Delta Lloyd Life, AXA Belgium, Keytrade Bank, CCV, Genii Capital and articles about Mobile CRM, Social CRM, CRM for Insurance, CRM for Banking, Single View of Customer & Broker, Marketing Automation, ...
DOWNLOAD FULL VERSION HERE: http://www.traviata.eu/publication.asp?publication=FinancialServicesSPECIAL2013
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Protect your reputation, profits and ensure customer loyalty. Design digital customer experiences that engage your customers anytime, anywhere.
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No longer do you need to ivest hundres of thousands of dollars for a reliable video conferencing solution! The Spirit Video Conferencing solution offers high definition video conferencing and document sharing for as little as $60 per month!
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Protect your reputation, profits and ensure customer loyalty. Design digital customer experiences that engage your customers anytime, anywhere.
Creating a unified and personalized customer experience across channels is pivotal to any modern business strategy. Given the proliferation of digital channels, companies need to strategize how best to use digital channels that reconcile business and brand objectives with customer needs.
Develop an action plan to make customer-centricity in this digital age a core element of your company’s daily operations. Collect best practices to track your customers’ experiences and optimize the performance of your digital projects. Source the right tools and develop key processes to prioritize your digital investments and identify areas for improvement that will maximize your ROI.
Benchmark your company against internationally recognized digital customer experience programs and interact with cross-industry leaders in interactive Q&A sessions. Digital has the power to innovate and it is here to stay; you do not want to be behind the curve.
Your next step — this conference!
Implement 10 key digital customer experience best practices / solutions / strategies:
1. Incorporate customer – centricity to align your operational processes
2. Improve your digital CX performance with actionable data analytics
3. Manage social conversations effectively
4. Create digital experiences to secure customers over your fastest growing channels
5. Increase engagement and deliver value through mobile
6. Leverage digital innovations to drive customer experience
7. Align business objectives with customer needs
8. Deliver consistent omni-channel experiences
9. Benchmark your success to uncover new opportunities
10. Capitalize on digital channels to increase conversion
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1. Social Media and Games
RENDITIONDIGITAL
Moderation and Support Services
I N T E R N A T I O N A L
Founded:
January 2004, Ireland and RenditionDigital (RD) is a trusted and transparent partner for Social
Philippines Media and Games Moderation and Support services. We offer a
proven, scalable and cost effective solution to provide a dedicated team
Incorporated:
US, UK, Ireland, Philippines to monitor online forums, social media and games sites to ensure
adherence to customer established content guidelines for
Size: user-generated content (UGC).
350+ staff
Mission Statement: Many companies are realizing the benefits of expanding their brand
To enable our clients’ business marketing to the social networking sites, as well as offering an online
by providing focused,
high-quality, cost-effective forum on the company’s website for UGC. This is an effective way to
social media and games reach consumers, but it brings new challenges, risks and concerns to
moderation and support.
companies who don’t have the time or resources to manage. Content
monitoring software tools eliminate some unwanted content, but they
Locations: are not a substitute for human management.
As the market demand for games, virtual worlds and social media
expands companies need to develop strategies to protect their
corporate brand image, improve customer experience, drive subscriber
take-up, increase revenues and reduce costs.
European Headquarters Solution
4 Adelaide Street Rendition Digital has a long established record providing outsourced
Dun Laoghaire
Co. Dublin, Ireland services to the technology sector in mobile, internet, games
T: +353 1 280 8732
F: +353 1 684 0030
development and support services providing insightful consultancy on
games design, enhanced customer experience, community
management and media moderation to help companies successfully
scale and grow their business in a cost-effective and efficient manner.
Our value-added proposition ensures that our clients get a Return on
Investment for both subscriber take-on leading to enhanced revenues
and cost reduction through effective outsourced services.
North American Headquarters
825 Van Ness Ave., Suite 304
San Francisco CA 94109
T: (650) 834-1331
Services
• Development, Design and Enhancement
• Games QA and Testing
• CRM and 24x7 Support Services
• Social Media Moderation
• Community & Forum Management
• Game Moderation & Child Safety
• Escalation and Action Management
• Back Office BPO for Revenue Collection
Asian Headquarters
15 floor Multinational
Benefits
Bancorporation Center
6805 Ayala Avenue
Makati City 1226, Phillipines
T: +63.2. 576.2975 • Increased revenue
F: +63.2.576.2975 loc 105 • Reduced Operational Costs
• Enhanced customer Engagement & Retention
• Brand Protection
Client Base: • Child Safety and Monitoring
50 active clients
12 Countries on 3 Continents
More Information:
www.renditiondigital.com
sales1@renditiondigital.com
w w w. r e n d i t i o n d i g i t a l . c o m