The document provides guidance on assessing whether an organization's information management assets are delivering business benefits. It recommends: 1) Surveying staff to establish if documents are duplicated across systems, versions are uncontrolled, and staff can't find documents. 2) Analyzing survey answers to determine if information management investments are not providing required benefits. 3) Developing an information management strategy aligned with organizational goals to address issues, update policies, and optimize key business processes to efficiently use information.