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Quarterly update2 0 15 Q3 P R O G R E S S R E P O R T
EURid’s
AT A G L A N C E
Table of contents
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 2
	 At a glance.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
	 Highlights.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
	 EURid.eu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
	 The .eu domain.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
	 The registrants.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
	 The registrars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
International
EURid attended 4 events
and gave 1 presentation
during Q3 2015. EURid
announced its hosting of
the European Dialogue on
Internet Governance
(EuroDIG) for 2016 in
cooperation with the
European Commission.
207 841NEW .eu REGISTRATIONS
in Q3 2015
ICELAND
77%RENEWAL RATE
Marc Van Wesemael,
General Manager at EURid
The renewal rate during Q3 was
77%. The average renewal rate over
the past nine years was 80%.
AT A G L A N C E
The total number of .eu registrations increased in 19 countries during
Q3 2015 despite our recent focus on our WHOIS quality programme
that saw a number of domain names deleted in an effort to ensure data
quality of the .eu domain name environment. Iceland, Cyprus and Poland
all saw growth of more than 7%.
At a glance
“	The total number of .eu
registrations increased in 19
countries during Q3 2015 .”
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 3
General Management
TOP GROWTH COUNTRY
42%
Q3 2015 vs Q2 2015
	Environmental
“Our objective is to incorporate principles of
sustainability into as many business decisions
and activities as possible.”
In Q3 2015, EURid received confirmation of the renewal of its EMAS
registration and approval for its Environmental Statement for the period
2015-2017. Since 2011 EURid implemented the Environmental Management
System (EMS) - certified by ISO 14001:2004 and EMAS (Regulation
No. 1221/2009/EC) - as proof of its commitment to regularly improve its
environmental management philosophy.
H I G H L I G H T S
Highlights
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 4
The .eu top-level domain (TLD) and its registry
EURid saw a variety of developments during the
third quarter of 2015. Highlights include:
2015 Q3 developments
EURid contributes
to a greener world
EURid, the .eu registry
manager, chose to become
involved in the Ecomapuà
project so as to compensate
its 2014 CO2 emissions.
.eu Web Awards
location and jury
members are revealed!
This year’s .eu Web Awards
ceremony will take place once
again at the Museum of Natural
Sciences in Brussels on 18
November 2015.
Flavia Pennetta
becomes US Open
Champion!
.eu testimonial Flavia
Pennetta defeated
Italian countrywoman
Roberta Vinci, to win
her first career Grand
Slam singles title.
EURid chooses EBRC
Trusted Services Europe
The .eu Internet Top Level Domain
infrastructure announces its
collaboration with EBRC.
.eu ups its game with new
advertising campaign in
time for the grand slams!
The billboards, located in Pier A at
gates 51, 52 and 60 at Brussels
airport, feature tennis star Flavia
Pennetta.
EURid a partner of
the 72nd Italian Open
.eu awareness survey
2015 announcement
The survey shows that .eu domain
names experienced a marked
improvement in awareness since
EURid’s last survey carried out in
2010 – up from 56% to 67%
WHOIS Quality Plan
proves to be a success
Approximately 20 000 domain names
were withdrawn/deleted as part of a
joint effort between the .eu registry and
its registrars to ensure data quality of the
.eu domain name environment.
JULY
SEPTEMBER
Diegem Pisa Prague Stockholm
Headcount
Full-time equivalents
E U R i d . E U
About
EURid is the not-for-profit organisation
appointed by the European Commission to
operate the .eu top-level domain. The first
initiative to establish .eu as a European top-level
domain (TLD) was taken in 1999 by the European
Council. Subsequently, EURid was appointed in
May 2003 as the operator of the .eu registry for the
first time. Following a call for expression of interest
published in 2013, EURid was re-appointed as the
.eu registry manager on 11 April 2014. The new
service contract was signed in October 2014. The
.eu TLD was added to the root zone of the Internet
Domain Name System in May 2005. Technically
speaking, .eu has been in existence since then.
Between 7 December 2005 and 6 April 2006, the .eu
registry accepted applications for domain names on a
limited basis. Only those individuals and organisations
holding legal protection for a name within a Member
State of the European Union were eligible to apply
during that time. This stage of phased registration is
referred to as the Sunrise Period.
On 7 April 2006, EURid opened the .eu TLD for
general registration on a strictly first-come, first-
served basis.
Headcount per office, Q3, 2015
Human Resources
EURid’s head office, which is also the regional
office for Western Europe, is located just outside
Brussels in Diegem, Belgium. There are three other
regional offices located in Pisa, Italy; Prague, the
Czech Republic; and Stockholm, Sweden. Each
office provides support for registrars and the
general public in languages local to its region.
In terms of human resources, there were a total of
57 employees working at EURid’s four offices
at the end of Q3 2015.
41
37.6
5 53.7
6
3.33.6
38
EURid.eu
Good service is at the
heart of everything we do
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 5
T H E . E U D O M A I N
The total number of .eu domain name registered at
the end of Q3 represented a decrease of 0.5%, or
21 292 registrations, when compared with the total
number at the end of Q3 2014.
By the end of the quarter there were a total of 743
.eu accredited registrars, the top ten registrars
accounted for 36.9% of all .eu registrations. During
the third quarter, the total number of .eu registrations
increased in 19 countries. Iceland, Cyprus and
Poland all saw growth of more than 7%.
The national ccTLD market in EU countries(1)
increased by 0.6% during Q3 2015, and grew by
2.6% from Q3 2014. Within the EU, the market for
gTLD domain names such as .com, .net, .org, .info
and .biz grew by 1.0% during Q3 2015 and by 5.5%
from Q3 2014, according to statistics from Zooknic.	
Total .eu domain name registrations by quarter
The .eu domain
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 6
Q3
08
Q3
11
Q3
13
Q3
07
Q3
10
Q3
09
Q3
12
Q3
14
Q1
07
Q1
09
Q1
12
Q1
14
Q1
08
Q1
11
Q1
10
Q1
13
Q1
15
Q3
15
4 000 000
3 500 000
3 000 000
2 500 000
2 000 000
1 500 000
1 000 000
500 000
0
3 854 530
0 1 000 000 2 000 000 3 000 000 4 000 000
Total .eu registrations by month, 2015
The total number of .eu domain
names registered at the end of Q3.
Total registrations
Jul
Aug
Sep
3 846 130
3 856 187
3 854 530
(1) 	 Data from national registry websites was not availble for Bulgaria, Cyprus and Malta
T H E . E U D O M A I N
Total .eu Internationalised Domain Name registrations by quarter
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 7
New registrations,
deletions and renewals
During Q3 2015, there were 195 154 deletions. A
domain name headed for deletion is quarantined
for 40 days after the date specified in the deletion
request. It can be reactivated during that period only
at the request of the former registrant.
The quarantine period is
a safeguard to prevent
domain names from being
deleted by mistake. The
deleted name becomes
available for general
registration after the
quarantine period.
When combined, the
new registrations and
deletions for Q3 showed
a net increase of about
100 names per day. The
renewal rate during Q3 was
77%.
207 841NEW .eu
REGISTRATIONS
in Q3 2015
New .eu registrations per day
Jan
M
ay
M
ar
Jul
Sep
Feb
Jun
Apr
Aug
O
ct
Nov
Dec
3 000
2 500
2 000
1 500
1 000
500 Average 2007 - 2014
2015
There were 207 841 new .eu registrations in Q3 2015.
The number of new registrations was 7% higher than
during the same months in previous years.
80 000
70 000
60 000
50 000
40 000
30 000
20 000
10 000
0
Q1
11
Q1
12
Q1
13
Q1
14
Q1
15
Q2
15
Q3
15
Q2
10
Q2
11
Q2
12
Q2
13
Q2
14
Q3
10
Q3
11
Q3
12
Q3
13
Q3
14
Q4
10
Q4
11
Q4
12
Q4
13
Q4
14
ЛИЕНOTTATTHТИТЕИПΝΑΟΙΝОКА
ΚΣΑΦΜΟΑКЛИЕНOTTATTHТИТЕИП
ΑΦΜΟΑКЛИЕНOTTATTHТИТЕИ
РАΚИЕНOTTATTHТИТЕИПΝΑΟ
ΟΑКЛИЕНOTTATTHТИТЕИПΝΑ
TTATTHТИТЕИПΝΑΟΙΝОКАТПА
РАΚΣΑΦOTTATTHТИТЕИПΝΑΟ
ΦΜΟΑКЛИЕНOTTATTHТИТЕИП
АΚΣΑΦΜΟΑКЛИЕНOTTATTHТИТ
ΑΦΜΟΑКЛИЕНOTTATTHТИТЕИП
TATTHТИТЕИПΝΑΟΙΝОКАТFПА
ΟΑКЛИЕНOTTATTHТИТЕИПΝΑ
ΚΣΑΦΜΟΑКЛИЕНOTTATTHТИТ
РАΚΣΑΦΜΟΑКЛИЕНOTTATTHТ
ΣΑΦΜΟΑКЛИЕНOTTATTHТ
ΦΜΟΑКЛИЕНOTTATTHТИТЕ
КЛИЕНOTTATTHТИТЕИПΝΑ
ΣΑΦΜΟΑКЛИЕНOTTATTHТИ
АΚΣΑΦΜΟΑКЛИЕНOTTATT
РАΚΣΑКЛИЕНOTTATTHТИ
РАΚΣΑКЛИЕНOTTATTHТИ
РАΚΣΑКЛИЕНOTTATTHТИ
Total .eu Internationalised
Domain Name registrations
Total .eu registrations scaled
down by a factor of 60
The number of new registrations per day was 7% higher
than during the same months in previous years.
T H E . E U D O M A I N E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 8
The month of April sees a spike in deletions each year, as many domain
names come up for renewal then. April is the month the .eu domain was
officially launched. Over time the deletions have become more evenly
spread out over the year.
As stated above, Q3 saw a net increase of about 100 names per day.
Deletions per day Net growth per day
Jan
M
ay
M
ar
Jul
Sep
Feb
Jun
Apr
Aug
O
ct
Nov
Dec
Average 2007 – 2014
2015
1 500
1 000
500
-500
-1 500
-2 000
-2 500
-3 000
Jan
M
ay
M
ar
Jul
Sep
Feb
Jun
Apr
Aug
O
ct
Nov
Dec
Average 2007 – 2014
2015
5 000
4 500
4 000
3 500
3 000
2 500
2 000
1 500
1 000
500
0
Renewal rates by month
During Q3 the average renewal rate was 77%.
	 2015	 2014	 2013	 2012	 2011	 2010	 2009	 2008	 2007
Jan	 77%	 79%	 79%	 79%	 75%	 77%	 78%	 79%	100%
Feb	 70%	 79%	 80%	 81%	 78%	 79%	 79%	 80%	100%
Mar	 79%	 82%	 77%	 81%	 78%	 80%	 70%	 86%	99%
Apr	 85%	88%	87%	 85%	83%	85%	 84%	82%	78%
May	 74%	 81%	 78%	 81%	 80%	 77%	 77%	 81%	 79%
Jun	79%	81%	79%	 83%	81%	79%	 67%	78%	84%
Jul	 74% 	 81%	 77%	 81%	 82%	 77%	 79%	 82%	 82%
Aug	76%	82%	80%	 80%	81%	75%	 80%	81%	79%
Sep	 81% 	 82%	 77%	 79%	 81%	 78%	 78%	 82%	 82%
Oct		 79%	77%	 77%	 78%	 78%	 77%	 81%	81%
Nov	 	 79%	79%	 77%	77%	77%	 78%	78%	81%
Dec		 78%	 74%	 75%	 77%	 73%	 77%	 79%	82%
Annual	
77.2%	 81.6%	 79.5%	 80.5%	 80.1%	 79.4%	 78.6%	 81.1%	79.3%
average
80%
over the past nine years
AVERAGE
RENEWAL RATE
T H E R E G I S T R A N T S
The registrants
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 9
The countries in the top ten list account for 87.5% of all .eu registrations.
German residents have by far the most .eu domain name
registrations, followed by residents of the Netherlands and France.
Residents in the European Economic Area (EEA) countries of Iceland,
Liechtenstein and Norway became eligible to register .eu domain names
on 8 January 2014. At the end of Q2 registrants in Norway had registered
14 123 names, Iceland 529 and Liechtenstein 166.
Top ten countries with the most .eu registrations
G
erm
any
Netherlands
France
United
Kingdom
Poland
ItalyCzech
Republic
Austria
Belgium
Spain
500 000
1 000 000
The .eu domain
name registrations
TOP 3 COUNTRIES
1
2
3
Total number of .eu domain names by country of registrant, Q3 2015
Country	Names
Aland Island	 558
Austria	 147 247
Belgium	 132 989
Bulgaria	 26 593
Croatia	 7 024
Cyprus	 20 875
Czech Republic	 159 752
Denmark	 36 136
Estonia	 20 338
Finland	 16 155
France	 336 972
French Guiana	 108
Germany	 1 073 080
Gibraltar	 1 463
Greece	 52 255
Guadeloupe	 378
Hungary	 44 384
Iceland	 751
Ireland	 34 323
Country	Names
Italy	 262 256
Latvia	 8 450
Liechtenstein	 207
Lithuania	 22 388
Luxembourg	 14 563
Malta	 16 452
Martinique	 183
Netherlands	 495 571
Norway	 13 353
Poland	 320 667
Portugal	 14 798
Reunion	 452
Romania	 28 005
Slovakia	 43 825
Slovenia	 13 197
Spain	 104 425
Sweden	 71 206
United Kingdom	 311 419
The table on the left is based on country codes.
Some EU Member State territories (such as
Gibraltar, the Aaland Islands and Guadeloupe)
have their own country codes, which is why they
are included in the list.
Germany
The Netherlands
France
T H E R E G I S T R A N T S E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 10
Popularity of .eu in comparison to ccTLD registrations
Growth by country, quarter over quarter and year over year
Country	 .eu/1000	cctld/1000
Malta	 38.3	n/a
Netherlands	29.3	 331.0
Luxembourg	25.9	 152.9
Cyprus	 24.6	n/a
Austria	 17.2	146.8
Estonia	 15.5	65.5
Czech Republic	 15.2	 115.4
Germany	 13.2	197.0
Belgium	 11.8	135.6
Poland	 8.4	69.6
Slovakia	 8.1	61.0
Lithuania	 7.7	58.9
EU	 7.6	106.5
Ireland	 7.4	45.1
Sweden	 7.3	141.2
Slovenia	 6.4	57.0
Country	 .eu/1000	cctld/1000
Denmark	 6.4	229.7
France	 5.1	43.8
Greece	 4.8	39.0
United Kingdom	 4.8	 164.7
Hungary	 4.5	68.2
Italy	 4.3	46.7
Latvia	 4.3	57.6
Bulgaria	 3.7	n/a
Finland	 3.0	68.4
Norway	 2.6	129.2
Iceland	 2.3	165.4
Spain	 2.2	38.6
Croatia	 1.7	21.5
Portugal	 1.4	72.1
Romania	 1.4	41.6
The figures above show the number of domain names per 1 000 inhabitants at the end of Q3 2015.
They are based on population data from Eurostat and ccTLD information from national registries.
By the end of Q3 2015, .eu domain name registrations had increased in 19 countries.
As shown above, the .eu domain became especially popular in Iceland, Cyprus and Poland
TOP GROWTH
COUNTRIES
Q3 2015 VS Q2 2015
Iceland
42.0%
Poland
7.0%
Cyprus
32.4%
Country	
Austria	 -0.6%	-3.2%
Belgium	 -0.8%	-4.1%
Bulgaria	 2.2%	-3.9%
Croatia	 5.9%	25.0%
Cyprus	 32.4%	36.8%
Czech Republic	 -0.1%	 3.3%
Denmark	 -1.5%	-10.0%
Estonia	 0.6%	7.8%
Finland	 0.3%	-8.8%
France	 -0.4%	-5.9%
Germany	 -1.7%	-5.9%
Greece	 -0.9%	3.0%
Hungary	 -0.1%	-0.7%
Iceland	 42.0%	324.3%
Ireland	 3.6%	6.8%
Country
Italy	 3.6%	11.3%
Latvia	 3.5%	5.4%
Lithuania	 0.5%	-1.7%
Luxembourg	 -1.1%	-5.5%
Malta	 3.1%	9.5%
Netherlands	 -0.2%	-2.1%
Norway	 -5.5%	134.9%
Poland	 7.0%	28.8%
Portugal	 0.8%	1.7%
Romania	 1.0%	-0.8%
Slovakia	 1.9%	0.4%
Slovenia	 0.9%	5.2%
Spain	 0.5%	-1.2%
Sweden	 0.4%	-0.6%
United Kingdom	 1.2%	 0.5%
Q2 2015
vs
Q1 2015
Q2 2015
vs
Q1 2015
Q2 2015
vs
Q1 2014
Q2 2015
vs
Q1 2014
T H E R E G I S T R A N T S E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 11
.eu domain names per 1 000 inhabitants, Q3 2015
Malta
Netherlands
Luxembourg
Cyprus
Austria
Estonia
CzechRepublic
Germany
Belgium
Poland
Slovakia
Lithuania
EU
Ireland
Sweden
Slovenia
Denmark
France
Greece
UnitedKingdom
Hungary
Italy
Latvia
Bulgaria
Finland
Norway
Iceland
Spain
Croatia
Portugal
Romania
Iceland
Norway
Cyprus
Poland
Croafa
Italy
Malta
Estonia
Ireland
Latvia
Slovenia
Czech
Republic
Greece
Portugal
United
Kingdom
Slovakia
EU
Sweden
Hungary
Romania
Spain
Lithuania
Netherlands
Austria
Bulgaria
Belgium
Luxembourg
Germany
France
Finland
Denmark
40
35
30
25
20
15
10
5
0
400%
350%
300%
250%
200%
150%
100%
50%
0%
-50%
-100%
The number of .eu registrations per 1 000 inhabitants varies from a high around 40 in Malta to around 1 in Romania
and Portugal. In general, countries with a large number of ccTLDs per inhabitant also have a large number of .eu
registrations per inhabitant.
The countries with the fastest relative growth year over year were Iceland (324%), Norway (135%) and Cyprus (37%).
Growth by country, Q3 2015 compared with Q3 2014
50
100
T H E R E G I S T R A R S
85.3%
.eu registrars can be located outside the EU. Categorising registrations by
country of registrar shows many similarities with the categorisation
by country of registrant (see previous table Top ten countries with most .eu
registrations).
The main difference is that the USA, Denmark and Canada are on the top
ten list based on country of registrar but not based on country of registrant,
while the opposite holds true for Belgium, Austria and Spain. In Q3 2015,
the countries in the top ten list of registrations based on country of
registrar accounted for 85.3% of all .eu registrations.
REGISTRATIONS
by top ten
registrar countries
in Q3 2015
The registrars
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 12
Top ten countries based on registrations by country of registrar
Top ten countries by number of .eu registrars
G
erm
any
G
erm
any
Netherlands
Netherlands
France
Italy
Poland
USA
USA
Austria
Italy
Belgium
United
Kingdom
France
Czech
Republic
United
Kingdom
Denm
ark
Hungary
Canada
Sweden
500 000
1 000 000
.eu ACCREDITED
REGISTRARS
by the end of Q3 2015
743
T H E R E G I S T R A N T S
Q3 2014 Q3 2015
E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 13
.eu registrations by country of registrar, Q3 2015
Country	
Anguilla	 149	 1
Australia	 20 492	 7
Austria	 55 160	 54
Bahamas	 17 889	 1
Barbados	 154	 1
Belgium	 66 267	 49
Bulgaria	 531	 2
Canada	 82 510	 24
Cayman Islands	 	 1
China	 1 006	 5
Croatia	 2 813	 4
Cyprus	 11 782	 2
Czech Republic	 148 814	 15
Denmark	 145 248	 12
Estonia	 12 392	 3
Finland	 4 550	 7
France	 293 010	 37
Germany	 1 259 351	 88
Greece	 47 532	 15
Hong Kong	 16	 1
Hungary	 26 726	 26
Ireland	 8 823	 6
Israel	 620	 3
Italy	 225 126	 70
Country
Japan	 272	 2
Korea	 654	 4
Latvia	 1 133	 2
Lithuania	 18 803	 4
Luxembourg	 32 622	 3
Malaysia	 99	 1
Malta	 85	 1
Monaco	 8 632	 1
Netherlands	 423 696	 88
Norway	 15 298	 4
Poland	 274 042	 20
Portugal	 1 101	 6
Romania	 11 155	 12
Russia	 66	 1
Seychelles	 66 302	 1
Singapore	 559	 1
Slovakia	 25 024	 11
Slovenia	 2 887	 2
Spain	 45 287	 24
Sweden	 49 362	 25
Switzerland	 10 345	 3
Taiwan	 137	 1
United Kingdom	 207 077	 34
USA	 228 931	 58
The top 100 .eu accredited registrars manage about
86% of all registrations which means that many
registrars are small businesses. Compared with the
previous year, the market share of the top 100 and
500 registrars has increased while the market share of
the top 10 has decreased.
MARKET SHARE
of top 10, top 100 and
top 500 registrars
Names
managed
Names
managed
Number
registrars
Number
registrars
Top 10
37,4% 36,9%
Top 100
84,7% 86,0%
Top 500
99,4% 99,5%
A .eu accredited registrar managed an average of 5 188 .eu domain names during Q3..
T H E . E U D O M A I N E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 14
Domain name disputes filed by quarter
Q3
08
Q4
08
Q3
11
Q4
11
Q3
13
Q4
13
Q3
07
Q4
07
Q3
10
Q4
10
Q3
09
Q4
09
Q3
12
Q4
12
Q3
14
Q4
14
Q2
07
Q1
09
Q2
09
Q1
12
Q2
12
Q1
14
Q2
14
Q1
08
Q2
08
Q1
11
Q2
11
Q1
10
Q2
10
Q1
13
Q2
13
Q1
15
Q3
15
Q2
15
70
60
50
40
30
20
10
0
A total of 17 alternative dispute resolution cases were filed during Q3 2015 compared with 18 during Q3 2014. The Czech Arbitration Court
published ten .eu ADR decisions during Q3 eight of which resulted in the domain name being transferred to the complainant.
Domain name disputes
To protect intellectual property rights, an Alternative
Dispute Resolution (ADR) policy was established for
.eu domain name disputes. This policy is described
in more detail in EC Regulation 874/2004. The
dispute resolution procedure is administered by
the Czech Arbitration Court, an independent body
offering its services in 21 EU languages.
The ADR process for .eu disputes is similar to
the dispute processes offered by most major
top-level domain registries. On 27 June 2012,
the Czech Arbitration Court (CAC) and .eu registry
EURid announced a special fee reduction to make
the .eu Alternative Dispute Resolution (ADR) process
even more accessible to the European public.
The cost of a basic
proceeding was
cut by 50%. The
reduction was confirmed
for the fourth year
in a row in January
2015. This move
comes in response
to recommendations
made as a result of an
external audit of the .eu
ADR service prepared for EURid. The .eu ADR
procedure is functioning well but, according to
the audit, a fee reduction would further raise the
visibility of the service and improve access.
50%CUT OF COST
of basic proceeding
info@eurid.eu
EURid
Woluwelaan 150 1831 Diegem – Belgium
+32 (0) 2 401 2750
Verified
environmental
management
REG.NO. BE-VL-000016

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quarterly_report_q3_2015

  • 1. Quarterly update2 0 15 Q3 P R O G R E S S R E P O R T EURid’s
  • 2. AT A G L A N C E Table of contents E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 2 At a glance.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Highlights.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 EURid.eu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 The .eu domain.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 The registrants.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 The registrars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
  • 3. International EURid attended 4 events and gave 1 presentation during Q3 2015. EURid announced its hosting of the European Dialogue on Internet Governance (EuroDIG) for 2016 in cooperation with the European Commission. 207 841NEW .eu REGISTRATIONS in Q3 2015 ICELAND 77%RENEWAL RATE Marc Van Wesemael, General Manager at EURid The renewal rate during Q3 was 77%. The average renewal rate over the past nine years was 80%. AT A G L A N C E The total number of .eu registrations increased in 19 countries during Q3 2015 despite our recent focus on our WHOIS quality programme that saw a number of domain names deleted in an effort to ensure data quality of the .eu domain name environment. Iceland, Cyprus and Poland all saw growth of more than 7%. At a glance “ The total number of .eu registrations increased in 19 countries during Q3 2015 .” E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 3 General Management TOP GROWTH COUNTRY 42% Q3 2015 vs Q2 2015 Environmental “Our objective is to incorporate principles of sustainability into as many business decisions and activities as possible.” In Q3 2015, EURid received confirmation of the renewal of its EMAS registration and approval for its Environmental Statement for the period 2015-2017. Since 2011 EURid implemented the Environmental Management System (EMS) - certified by ISO 14001:2004 and EMAS (Regulation No. 1221/2009/EC) - as proof of its commitment to regularly improve its environmental management philosophy.
  • 4. H I G H L I G H T S Highlights E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 4 The .eu top-level domain (TLD) and its registry EURid saw a variety of developments during the third quarter of 2015. Highlights include: 2015 Q3 developments EURid contributes to a greener world EURid, the .eu registry manager, chose to become involved in the Ecomapuà project so as to compensate its 2014 CO2 emissions. .eu Web Awards location and jury members are revealed! This year’s .eu Web Awards ceremony will take place once again at the Museum of Natural Sciences in Brussels on 18 November 2015. Flavia Pennetta becomes US Open Champion! .eu testimonial Flavia Pennetta defeated Italian countrywoman Roberta Vinci, to win her first career Grand Slam singles title. EURid chooses EBRC Trusted Services Europe The .eu Internet Top Level Domain infrastructure announces its collaboration with EBRC. .eu ups its game with new advertising campaign in time for the grand slams! The billboards, located in Pier A at gates 51, 52 and 60 at Brussels airport, feature tennis star Flavia Pennetta. EURid a partner of the 72nd Italian Open .eu awareness survey 2015 announcement The survey shows that .eu domain names experienced a marked improvement in awareness since EURid’s last survey carried out in 2010 – up from 56% to 67% WHOIS Quality Plan proves to be a success Approximately 20 000 domain names were withdrawn/deleted as part of a joint effort between the .eu registry and its registrars to ensure data quality of the .eu domain name environment. JULY SEPTEMBER
  • 5. Diegem Pisa Prague Stockholm Headcount Full-time equivalents E U R i d . E U About EURid is the not-for-profit organisation appointed by the European Commission to operate the .eu top-level domain. The first initiative to establish .eu as a European top-level domain (TLD) was taken in 1999 by the European Council. Subsequently, EURid was appointed in May 2003 as the operator of the .eu registry for the first time. Following a call for expression of interest published in 2013, EURid was re-appointed as the .eu registry manager on 11 April 2014. The new service contract was signed in October 2014. The .eu TLD was added to the root zone of the Internet Domain Name System in May 2005. Technically speaking, .eu has been in existence since then. Between 7 December 2005 and 6 April 2006, the .eu registry accepted applications for domain names on a limited basis. Only those individuals and organisations holding legal protection for a name within a Member State of the European Union were eligible to apply during that time. This stage of phased registration is referred to as the Sunrise Period. On 7 April 2006, EURid opened the .eu TLD for general registration on a strictly first-come, first- served basis. Headcount per office, Q3, 2015 Human Resources EURid’s head office, which is also the regional office for Western Europe, is located just outside Brussels in Diegem, Belgium. There are three other regional offices located in Pisa, Italy; Prague, the Czech Republic; and Stockholm, Sweden. Each office provides support for registrars and the general public in languages local to its region. In terms of human resources, there were a total of 57 employees working at EURid’s four offices at the end of Q3 2015. 41 37.6 5 53.7 6 3.33.6 38 EURid.eu Good service is at the heart of everything we do E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 5
  • 6. T H E . E U D O M A I N The total number of .eu domain name registered at the end of Q3 represented a decrease of 0.5%, or 21 292 registrations, when compared with the total number at the end of Q3 2014. By the end of the quarter there were a total of 743 .eu accredited registrars, the top ten registrars accounted for 36.9% of all .eu registrations. During the third quarter, the total number of .eu registrations increased in 19 countries. Iceland, Cyprus and Poland all saw growth of more than 7%. The national ccTLD market in EU countries(1) increased by 0.6% during Q3 2015, and grew by 2.6% from Q3 2014. Within the EU, the market for gTLD domain names such as .com, .net, .org, .info and .biz grew by 1.0% during Q3 2015 and by 5.5% from Q3 2014, according to statistics from Zooknic. Total .eu domain name registrations by quarter The .eu domain E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 6 Q3 08 Q3 11 Q3 13 Q3 07 Q3 10 Q3 09 Q3 12 Q3 14 Q1 07 Q1 09 Q1 12 Q1 14 Q1 08 Q1 11 Q1 10 Q1 13 Q1 15 Q3 15 4 000 000 3 500 000 3 000 000 2 500 000 2 000 000 1 500 000 1 000 000 500 000 0 3 854 530 0 1 000 000 2 000 000 3 000 000 4 000 000 Total .eu registrations by month, 2015 The total number of .eu domain names registered at the end of Q3. Total registrations Jul Aug Sep 3 846 130 3 856 187 3 854 530 (1) Data from national registry websites was not availble for Bulgaria, Cyprus and Malta
  • 7. T H E . E U D O M A I N Total .eu Internationalised Domain Name registrations by quarter E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 7 New registrations, deletions and renewals During Q3 2015, there were 195 154 deletions. A domain name headed for deletion is quarantined for 40 days after the date specified in the deletion request. It can be reactivated during that period only at the request of the former registrant. The quarantine period is a safeguard to prevent domain names from being deleted by mistake. The deleted name becomes available for general registration after the quarantine period. When combined, the new registrations and deletions for Q3 showed a net increase of about 100 names per day. The renewal rate during Q3 was 77%. 207 841NEW .eu REGISTRATIONS in Q3 2015 New .eu registrations per day Jan M ay M ar Jul Sep Feb Jun Apr Aug O ct Nov Dec 3 000 2 500 2 000 1 500 1 000 500 Average 2007 - 2014 2015 There were 207 841 new .eu registrations in Q3 2015. The number of new registrations was 7% higher than during the same months in previous years. 80 000 70 000 60 000 50 000 40 000 30 000 20 000 10 000 0 Q1 11 Q1 12 Q1 13 Q1 14 Q1 15 Q2 15 Q3 15 Q2 10 Q2 11 Q2 12 Q2 13 Q2 14 Q3 10 Q3 11 Q3 12 Q3 13 Q3 14 Q4 10 Q4 11 Q4 12 Q4 13 Q4 14 ЛИЕНOTTATTHТИТЕИПΝΑΟΙΝОКА ΚΣΑΦΜΟΑКЛИЕНOTTATTHТИТЕИП ΑΦΜΟΑКЛИЕНOTTATTHТИТЕИ РАΚИЕНOTTATTHТИТЕИПΝΑΟ ΟΑКЛИЕНOTTATTHТИТЕИПΝΑ TTATTHТИТЕИПΝΑΟΙΝОКАТПА РАΚΣΑΦOTTATTHТИТЕИПΝΑΟ ΦΜΟΑКЛИЕНOTTATTHТИТЕИП АΚΣΑΦΜΟΑКЛИЕНOTTATTHТИТ ΑΦΜΟΑКЛИЕНOTTATTHТИТЕИП TATTHТИТЕИПΝΑΟΙΝОКАТFПА ΟΑКЛИЕНOTTATTHТИТЕИПΝΑ ΚΣΑΦΜΟΑКЛИЕНOTTATTHТИТ РАΚΣΑΦΜΟΑКЛИЕНOTTATTHТ ΣΑΦΜΟΑКЛИЕНOTTATTHТ ΦΜΟΑКЛИЕНOTTATTHТИТЕ КЛИЕНOTTATTHТИТЕИПΝΑ ΣΑΦΜΟΑКЛИЕНOTTATTHТИ АΚΣΑΦΜΟΑКЛИЕНOTTATT РАΚΣΑКЛИЕНOTTATTHТИ РАΚΣΑКЛИЕНOTTATTHТИ РАΚΣΑКЛИЕНOTTATTHТИ Total .eu Internationalised Domain Name registrations Total .eu registrations scaled down by a factor of 60 The number of new registrations per day was 7% higher than during the same months in previous years.
  • 8. T H E . E U D O M A I N E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 8 The month of April sees a spike in deletions each year, as many domain names come up for renewal then. April is the month the .eu domain was officially launched. Over time the deletions have become more evenly spread out over the year. As stated above, Q3 saw a net increase of about 100 names per day. Deletions per day Net growth per day Jan M ay M ar Jul Sep Feb Jun Apr Aug O ct Nov Dec Average 2007 – 2014 2015 1 500 1 000 500 -500 -1 500 -2 000 -2 500 -3 000 Jan M ay M ar Jul Sep Feb Jun Apr Aug O ct Nov Dec Average 2007 – 2014 2015 5 000 4 500 4 000 3 500 3 000 2 500 2 000 1 500 1 000 500 0 Renewal rates by month During Q3 the average renewal rate was 77%. 2015 2014 2013 2012 2011 2010 2009 2008 2007 Jan 77% 79% 79% 79% 75% 77% 78% 79% 100% Feb 70% 79% 80% 81% 78% 79% 79% 80% 100% Mar 79% 82% 77% 81% 78% 80% 70% 86% 99% Apr 85% 88% 87% 85% 83% 85% 84% 82% 78% May 74% 81% 78% 81% 80% 77% 77% 81% 79% Jun 79% 81% 79% 83% 81% 79% 67% 78% 84% Jul 74% 81% 77% 81% 82% 77% 79% 82% 82% Aug 76% 82% 80% 80% 81% 75% 80% 81% 79% Sep 81% 82% 77% 79% 81% 78% 78% 82% 82% Oct 79% 77% 77% 78% 78% 77% 81% 81% Nov 79% 79% 77% 77% 77% 78% 78% 81% Dec 78% 74% 75% 77% 73% 77% 79% 82% Annual 77.2% 81.6% 79.5% 80.5% 80.1% 79.4% 78.6% 81.1% 79.3% average 80% over the past nine years AVERAGE RENEWAL RATE
  • 9. T H E R E G I S T R A N T S The registrants E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 9 The countries in the top ten list account for 87.5% of all .eu registrations. German residents have by far the most .eu domain name registrations, followed by residents of the Netherlands and France. Residents in the European Economic Area (EEA) countries of Iceland, Liechtenstein and Norway became eligible to register .eu domain names on 8 January 2014. At the end of Q2 registrants in Norway had registered 14 123 names, Iceland 529 and Liechtenstein 166. Top ten countries with the most .eu registrations G erm any Netherlands France United Kingdom Poland ItalyCzech Republic Austria Belgium Spain 500 000 1 000 000 The .eu domain name registrations TOP 3 COUNTRIES 1 2 3 Total number of .eu domain names by country of registrant, Q3 2015 Country Names Aland Island 558 Austria 147 247 Belgium 132 989 Bulgaria 26 593 Croatia 7 024 Cyprus 20 875 Czech Republic 159 752 Denmark 36 136 Estonia 20 338 Finland 16 155 France 336 972 French Guiana 108 Germany 1 073 080 Gibraltar 1 463 Greece 52 255 Guadeloupe 378 Hungary 44 384 Iceland 751 Ireland 34 323 Country Names Italy 262 256 Latvia 8 450 Liechtenstein 207 Lithuania 22 388 Luxembourg 14 563 Malta 16 452 Martinique 183 Netherlands 495 571 Norway 13 353 Poland 320 667 Portugal 14 798 Reunion 452 Romania 28 005 Slovakia 43 825 Slovenia 13 197 Spain 104 425 Sweden 71 206 United Kingdom 311 419 The table on the left is based on country codes. Some EU Member State territories (such as Gibraltar, the Aaland Islands and Guadeloupe) have their own country codes, which is why they are included in the list. Germany The Netherlands France
  • 10. T H E R E G I S T R A N T S E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 10 Popularity of .eu in comparison to ccTLD registrations Growth by country, quarter over quarter and year over year Country .eu/1000 cctld/1000 Malta 38.3 n/a Netherlands 29.3 331.0 Luxembourg 25.9 152.9 Cyprus 24.6 n/a Austria 17.2 146.8 Estonia 15.5 65.5 Czech Republic 15.2 115.4 Germany 13.2 197.0 Belgium 11.8 135.6 Poland 8.4 69.6 Slovakia 8.1 61.0 Lithuania 7.7 58.9 EU 7.6 106.5 Ireland 7.4 45.1 Sweden 7.3 141.2 Slovenia 6.4 57.0 Country .eu/1000 cctld/1000 Denmark 6.4 229.7 France 5.1 43.8 Greece 4.8 39.0 United Kingdom 4.8 164.7 Hungary 4.5 68.2 Italy 4.3 46.7 Latvia 4.3 57.6 Bulgaria 3.7 n/a Finland 3.0 68.4 Norway 2.6 129.2 Iceland 2.3 165.4 Spain 2.2 38.6 Croatia 1.7 21.5 Portugal 1.4 72.1 Romania 1.4 41.6 The figures above show the number of domain names per 1 000 inhabitants at the end of Q3 2015. They are based on population data from Eurostat and ccTLD information from national registries. By the end of Q3 2015, .eu domain name registrations had increased in 19 countries. As shown above, the .eu domain became especially popular in Iceland, Cyprus and Poland TOP GROWTH COUNTRIES Q3 2015 VS Q2 2015 Iceland 42.0% Poland 7.0% Cyprus 32.4% Country Austria -0.6% -3.2% Belgium -0.8% -4.1% Bulgaria 2.2% -3.9% Croatia 5.9% 25.0% Cyprus 32.4% 36.8% Czech Republic -0.1% 3.3% Denmark -1.5% -10.0% Estonia 0.6% 7.8% Finland 0.3% -8.8% France -0.4% -5.9% Germany -1.7% -5.9% Greece -0.9% 3.0% Hungary -0.1% -0.7% Iceland 42.0% 324.3% Ireland 3.6% 6.8% Country Italy 3.6% 11.3% Latvia 3.5% 5.4% Lithuania 0.5% -1.7% Luxembourg -1.1% -5.5% Malta 3.1% 9.5% Netherlands -0.2% -2.1% Norway -5.5% 134.9% Poland 7.0% 28.8% Portugal 0.8% 1.7% Romania 1.0% -0.8% Slovakia 1.9% 0.4% Slovenia 0.9% 5.2% Spain 0.5% -1.2% Sweden 0.4% -0.6% United Kingdom 1.2% 0.5% Q2 2015 vs Q1 2015 Q2 2015 vs Q1 2015 Q2 2015 vs Q1 2014 Q2 2015 vs Q1 2014
  • 11. T H E R E G I S T R A N T S E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 11 .eu domain names per 1 000 inhabitants, Q3 2015 Malta Netherlands Luxembourg Cyprus Austria Estonia CzechRepublic Germany Belgium Poland Slovakia Lithuania EU Ireland Sweden Slovenia Denmark France Greece UnitedKingdom Hungary Italy Latvia Bulgaria Finland Norway Iceland Spain Croatia Portugal Romania Iceland Norway Cyprus Poland Croafa Italy Malta Estonia Ireland Latvia Slovenia Czech Republic Greece Portugal United Kingdom Slovakia EU Sweden Hungary Romania Spain Lithuania Netherlands Austria Bulgaria Belgium Luxembourg Germany France Finland Denmark 40 35 30 25 20 15 10 5 0 400% 350% 300% 250% 200% 150% 100% 50% 0% -50% -100% The number of .eu registrations per 1 000 inhabitants varies from a high around 40 in Malta to around 1 in Romania and Portugal. In general, countries with a large number of ccTLDs per inhabitant also have a large number of .eu registrations per inhabitant. The countries with the fastest relative growth year over year were Iceland (324%), Norway (135%) and Cyprus (37%). Growth by country, Q3 2015 compared with Q3 2014
  • 12. 50 100 T H E R E G I S T R A R S 85.3% .eu registrars can be located outside the EU. Categorising registrations by country of registrar shows many similarities with the categorisation by country of registrant (see previous table Top ten countries with most .eu registrations). The main difference is that the USA, Denmark and Canada are on the top ten list based on country of registrar but not based on country of registrant, while the opposite holds true for Belgium, Austria and Spain. In Q3 2015, the countries in the top ten list of registrations based on country of registrar accounted for 85.3% of all .eu registrations. REGISTRATIONS by top ten registrar countries in Q3 2015 The registrars E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 12 Top ten countries based on registrations by country of registrar Top ten countries by number of .eu registrars G erm any G erm any Netherlands Netherlands France Italy Poland USA USA Austria Italy Belgium United Kingdom France Czech Republic United Kingdom Denm ark Hungary Canada Sweden 500 000 1 000 000 .eu ACCREDITED REGISTRARS by the end of Q3 2015 743
  • 13. T H E R E G I S T R A N T S Q3 2014 Q3 2015 E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 13 .eu registrations by country of registrar, Q3 2015 Country Anguilla 149 1 Australia 20 492 7 Austria 55 160 54 Bahamas 17 889 1 Barbados 154 1 Belgium 66 267 49 Bulgaria 531 2 Canada 82 510 24 Cayman Islands 1 China 1 006 5 Croatia 2 813 4 Cyprus 11 782 2 Czech Republic 148 814 15 Denmark 145 248 12 Estonia 12 392 3 Finland 4 550 7 France 293 010 37 Germany 1 259 351 88 Greece 47 532 15 Hong Kong 16 1 Hungary 26 726 26 Ireland 8 823 6 Israel 620 3 Italy 225 126 70 Country Japan 272 2 Korea 654 4 Latvia 1 133 2 Lithuania 18 803 4 Luxembourg 32 622 3 Malaysia 99 1 Malta 85 1 Monaco 8 632 1 Netherlands 423 696 88 Norway 15 298 4 Poland 274 042 20 Portugal 1 101 6 Romania 11 155 12 Russia 66 1 Seychelles 66 302 1 Singapore 559 1 Slovakia 25 024 11 Slovenia 2 887 2 Spain 45 287 24 Sweden 49 362 25 Switzerland 10 345 3 Taiwan 137 1 United Kingdom 207 077 34 USA 228 931 58 The top 100 .eu accredited registrars manage about 86% of all registrations which means that many registrars are small businesses. Compared with the previous year, the market share of the top 100 and 500 registrars has increased while the market share of the top 10 has decreased. MARKET SHARE of top 10, top 100 and top 500 registrars Names managed Names managed Number registrars Number registrars Top 10 37,4% 36,9% Top 100 84,7% 86,0% Top 500 99,4% 99,5% A .eu accredited registrar managed an average of 5 188 .eu domain names during Q3..
  • 14. T H E . E U D O M A I N E U R i d ’ s P r o g r e s s r e p o r t 2 0 15 Q 3 | 14 Domain name disputes filed by quarter Q3 08 Q4 08 Q3 11 Q4 11 Q3 13 Q4 13 Q3 07 Q4 07 Q3 10 Q4 10 Q3 09 Q4 09 Q3 12 Q4 12 Q3 14 Q4 14 Q2 07 Q1 09 Q2 09 Q1 12 Q2 12 Q1 14 Q2 14 Q1 08 Q2 08 Q1 11 Q2 11 Q1 10 Q2 10 Q1 13 Q2 13 Q1 15 Q3 15 Q2 15 70 60 50 40 30 20 10 0 A total of 17 alternative dispute resolution cases were filed during Q3 2015 compared with 18 during Q3 2014. The Czech Arbitration Court published ten .eu ADR decisions during Q3 eight of which resulted in the domain name being transferred to the complainant. Domain name disputes To protect intellectual property rights, an Alternative Dispute Resolution (ADR) policy was established for .eu domain name disputes. This policy is described in more detail in EC Regulation 874/2004. The dispute resolution procedure is administered by the Czech Arbitration Court, an independent body offering its services in 21 EU languages. The ADR process for .eu disputes is similar to the dispute processes offered by most major top-level domain registries. On 27 June 2012, the Czech Arbitration Court (CAC) and .eu registry EURid announced a special fee reduction to make the .eu Alternative Dispute Resolution (ADR) process even more accessible to the European public. The cost of a basic proceeding was cut by 50%. The reduction was confirmed for the fourth year in a row in January 2015. This move comes in response to recommendations made as a result of an external audit of the .eu ADR service prepared for EURid. The .eu ADR procedure is functioning well but, according to the audit, a fee reduction would further raise the visibility of the service and improve access. 50%CUT OF COST of basic proceeding
  • 15. info@eurid.eu EURid Woluwelaan 150 1831 Diegem – Belgium +32 (0) 2 401 2750 Verified environmental management REG.NO. BE-VL-000016