Providing quality customer care is important for any food and beverage business to succeed. It involves understanding customers' needs and wants, addressing their complaints respectfully and resolving issues promptly to ensure their satisfaction and loyalty. Customer service also means treating every customer with courtesy, respect and gratitude for their patronage.

1. QUALITY CUSTOMER CARE
BY : ANITA NG
FOR F&B MANAGEMENT SEMESTER 1
WEEK 2

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INTRODUCTION

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