quality audit is essential for every organization . It discover the draw backs and then by improving this we can grow .It provide high degree of confidence.

1. QUALITY AUDIT

2. CONTENTSCONTENTS
 definitiondefinition
Scope and objectivesScope and objectives
Types of quality auditTypes of quality audit
Qualification of auditorQualification of auditor
Standard phases of quality auditStandard phases of quality audit
Merits of good inspection systemMerits of good inspection system
Demerits of poor inspection systemDemerits of poor inspection system
conclusionconclusion
2

3. DEFINITIONDEFINITION
• ISO Define audit as:ISO Define audit as:
• AA systematicsystematic andand independent examinationindependent examination toto
determine Whetherdetermine Whether quality activitiesquality activities and relatedand related
result comply withresult comply with plannedplanned arrangement andarrangement and
whether these are implemented effectively and arewhether these are implemented effectively and are
suitable to achievesuitable to achieve objectivesobjectives
3

4. SCOPE AND OBJECTIVESSCOPE AND OBJECTIVES
4
1:
2:
3:
4:
5:
6:

5. TYPES OF QUALITY AUDITTYPES OF QUALITY AUDIT
5

6. INTERNAL AUDITINTERNAL AUDIT
• Internal audits ensure that an organization is meeting
its own quality standards or contractually required
standards. This is also called a first party audit.
Internal audits may be done by auditors who work for
the company being reviewed. They may also be hired
by the company to audit its own functions. However,
auditors must be independent of the function they are
auditing. 6

7. EXTERNAL AUDITEXTERNAL AUDIT
• External auditors are separate from the company
they are auditing because they are independent.
They may be hired by a supplier or customer to
ensure that the audited company meets their
quality standards. They may be audited by the
government to verify that they meet military
specifications. External audits can be done by
quality consultants specializing in the quality
standards for those organizations. In all of these
cases, the audit is called an external audit.
7

8. PRODUCT AUDITPRODUCT AUDIT
• A product quality audit verifies that a physical
product meets design specifications and other
quality measurements. Product audits may
require measuring physical dimensions, product
testing, or destructive testing. A product audit
can involve checking the calibration and test
equipment used to verify that the product meets
quality standards.
8

9. PROCESS AUDITPROCESS AUDIT
• A process audit verifies that a documented
process meets quality standards. This process
could be a manufacturing process or service
process.
9

10. SYSTEM AUDITSYSTEM AUDIT
• A system audit is a review of the quality system
used by a company. It is a review of how quality
standards are measured and met by the
company. It verifies the procedures used to
measure the quality of the product, how defects
are recorded, and how the company ensures that
failed product is not passed.
10

11. AUDITOR’S QUALIFICATIONAUDITOR’S QUALIFICATION
According to ISO 19011 2011 Annex A.4, auditors
who
intend to quality audit :
Need to have quality audit knowledge and
skills, and
Be able to apply quality audit methods,
techniques, processes, and practices.
11

12. AUDITEEAUDITEE
An organization , facility ,or person beingAn organization , facility ,or person being
auditedaudited
AuditeeAuditee’s responsibility:’s responsibility:
 InformInform relevant employees about scope and objectives of auditrelevant employees about scope and objectives of audit
 Appoint responsible memberAppoint responsible member from staff to meet with audit teamfrom staff to meet with audit team
 Provide allProvide all resources needed for audit teamresources needed for audit team in order to ensure anin order to ensure an
effective and efficient audit processeffective and efficient audit process
 Co operateCo operate with auditor to permit the audit objective to bewith auditor to permit the audit objective to be
achievedachieved
 Determine and initiate corrective actionDetermine and initiate corrective action based on the audit reportbased on the audit report
12

13. STANDARD PHASES OF QUALITYSTANDARD PHASES OF QUALITY
AUDITAUDIT
13
Successful
auditing
Preparation
 Select team
 Quality
manual
evaluation
 Audit
schedule
formulation
performanc
e
Opening
meeting
interviewing
examination
Discussion
Closing
reporting
Record
nonconformanc
e
Result
evaluation
Report
distribution
Follow-up
Varification of
corrective@
preventive
action
Re audit

14. MERITS OF GOOD INSPECTIONMERITS OF GOOD INSPECTION
SYSTEMSYSTEM
 Encourages quality consciousness
Satisfaction of consumers
Reduction in production cost
Most effective utilization of resources
 Increased goodwill
 Improved techniques and methods of production
 Facilitates price fixation
Increased sales 14

15. DEMERITS OF POORDEMERITS OF POOR
INSPECTION SYSTEMINSPECTION SYSTEM
Increase cost of productionIncrease cost of production
Wastage of resourcesWastage of resources
Reputational riskReputational risk
Reduce saleReduce sale
Not achieve competitive advantagesNot achieve competitive advantages
Not further improvementNot further improvement
15

16. CONCLUSIONCONCLUSION
16
Quality is not an accident
It always the result of high
intention , sincere effort , intelligent
direction and skillful execution
It represent the wise choice of many
alternatives

17. 17