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Global Talent Market Quarterly 
FOURTH QUARTER l 2014
Global Talent Market Quarterly 
CONTENTS 
3 Global Economic Situation 
• Outlook 
• Briefing 
6 Global Labor Market Update 
• Americas 
• EMEA 
• APAC 
• Global Labor Market Spotlight 
• Legislative Update 
12 U.S. Labor Market Overview 
• Current Employment Conditions 
• Supply and Demand 
• Labor Market Spotlight 
16 Workforce Solutions Industry Insight 
• Labor Market Shifts 
• The Training and Development Gap 
• Global Mobility 
• The Talent Project
Global Economic Situation 
FOURTH QUARTER l 2014
Global Talent Market Quarterly 
GLOBAL ECONOMIC OUTLOOK 
The global economy is forecast to accelerate modestly in the short term, with both strengths and risks present in all regions. Positive 
contributions include healthy economic activity in North America and the U.K., slowly recovering conditions in Europe, and 
continued high GDP growth across the APAC region. 
AMERICAS 
Solid growth across North America stands in 
contrast to the volatile economic conditions in 
South America, where Argentina, Venezuela, and 
Brazil have all seen recessions in 2014. 
EMEA 
The European recovery stumbled in mid-2014, but 
a gradual improvement is expected, with a lift 
from solid economic growth in the U.K. and 
Ireland. The Russia-Ukraine conflict and crises in 
the Middle East are creating pressure on some 
regional economies. 
APAC 
The elevated regional growth rate in APAC masks 
significant differentials in trends among key 
markets, including a slowing trajectory in China, 
recovery in India, and a steady, moderate rate of 
expansion in Australia and Japan. 
REAL GDP GROWTH BY REGION, 2013-2016(p) 
World Americas EMEA Asia-Pacific 
4.8% 4.8% 
2.6% 2.7% 
5.0% 5.2% 
3.2% 
3.6% 
2.3% 
2.0% 
2.6% 
3.0% 
1.0% 
1.6% 
2.3% 
2.7% 
6% 
5% 
4% 
3% 
2% 
1% 
0% 
-1% 
2013 (p) 2014 (p) 2015 (p) 2016 (p) 
Source: IHS Global 4 Insight (October 2014) 
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Global Talent Market Quarterly 
ECONOMIC BRIEFINGS 
The engine of global growth continues to shift from the emerging markets to the developed countries, currently led by strength in 
the largest English-speaking nations. Among emerging markets, Brazil and Russia have edged into recessionary territory but are 
expected to begin to recover in 2015, while China has also shown signs of weakness. 
REAL GDP GROWTH RATES, SELECTED MARKETS 
-2% 0% 2% 4% 6% 8% 10% 
China 
India 
U.K. 
Australia 
Canada 
U.S. 
Germany 
Japan 
France 
Brazil 
Italy 
Russia 
Ranked by 2014(p) growth 
2014(p) 
2015(p) 
2016(p) 
5 
Global GDP Growth 
2014(p): 2.7% 
Sources: IHS Global Insight (October 2014); Oxford Economics 
EMERGING MARKETS 
 Weakening in the industrial sector and real estate are dampening CHINA’s growth, but 
ongoing stimulus is keeping the economy from slowing further. 
 The second quarter brought signs of a recovery in INDIA’s economy, as the new 
government’s efforts to revive investment and manufacturing have started successfully. 
 The RUSSIAN economy is expected to contract in 2014, due in part to sluggish exports, 
weak investment activity, and targeted sanctions over its military maneuvers. 
 Declining investment and weak consumption levels in BRAZIL will keep economic 
growth flat to slightly negative in 2014. A rebound is forecast in 2015-16. 
DEVELOPED ECONOMIES 
 In the U.S., the economy is expected to sustain solid growth trends in 2014 and 
accelerate slightly in the following years, driven by domestic demand. 
 Lower oil prices are keeping CANADA’s growth in check, but domestic consumption and 
healthy export demand are expected to drive modest growth in the near term. 
 Economic growth in the U.K. is expected to remain among the strongest in the region in 
the near term. Mixed performances across Europe in Q2 2014—including setbacks in 
GERMANY and ITALY—have slowed the recovery outlook in the Eurozone. 
 After a very strong Q1 in advance of the new sales tax, economic activity dropped in 
JAPAN in Q2 2014. The outlook is for modest growth of around 1% in the short-term. 
 The AUSTRALIAN economy continues to feel some negative effects from the slowdown 
in the mining sector, but domestic consumption and export demand are strengthening. 
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Global Labor Market Update 
FOURTH QUARTER l 2014
GLOBAL LABOR MARKET UPDATE: AMERICAS 
Although the U.S. has seen an improving employment picture moving in tandem with a strengthening economy, other key regional 
markets show a disconnect between the labor market and the broader economy. In Brazil, employment demand remains high 
despite an economic downturn, while Canada’s sluggish job creation is not reflective of its healthy economic growth. 
9% 
8% 
7% 
6% 
5% 
4% 
AVERAGE ANNUAL UNEMPLOYMENT RATE 
U.S. Brazil Canada Mexico 
Sources: IHS Global Insight (October 2014); Dow Jones Institutional News, 10.09.14, 10.17.14; EIU, 10.14.14 
7 
UNITED STATES 
Solid and steady employment gains have driven the unemployment rate 
down significantly in 2014. The pace of hiring is expected to remain healthy 
in the short term, leading to continued improvements in the labor market. 
BRAZIL 
Despite an economy that fell into recession in H1 2014, the Brazilian labor 
market remains tight. The unemployment rate is expected to rise in 2015, 
driven by the weak business environment. 
CANADA 
Job creation in Canada has been relatively subdued and unemployment 
remains high in 2014, although economic growth has been solid. Labor 
market gains are expected to be gradual in the coming years. 
MEXICO 
Along with improvements in the economy, the Mexican labor market has 
shown some positive momentum in 2014. Workers are moving from informal 
to formal employment, helped in part by the 2012-13 labor reforms. 
7.4% 
6.2% 
5.7% 5.5% 
5.4% 
5.0% 
5.4% 5.4% 
7.1% 
7.0% 
6.7% 
6.5% 
4.9% 5.0% 
4.8% 
4.5% 
3% 
2013 (e) 2014 (p) 2015 (p) 2016 (p) 
Global Talent Market Quarterly 
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GLOBAL LABOR MARKET UPDATE: EMEA 
Although positive indicators have been seen recently in many beleaguered European labor markets, progress has been very slow and 
fitful as the region’s economic recovery remains fragile. The U.K. continues to rank among the region’s standout markets with strong 
employment growth and rapidly falling unemployment. 
AVERAGE ANNUAL UNEMPLOYMENT RATE 
France Germany Russia U.K. 
Sources: IHS Global Insight (October 2014); Agence France Presse, 09.24.14; The Times, 10.15.14 
8 
FRANCE 
Double-digit unemployment is expected to persist in the short term as the 
economy continues to struggle. Encouragingly, some signs of improvement in 
the labor market were seen in the second and third quarters of 2014. 
GERMANY 
The buoyant German labor market is expected to see a continued gradual 
decline in unemployment. Labor force participation and employment are 
both expected to increase, due to both supply- and demand-side factors. 
RUSSIA 
Despite its economic woes, the labor market in Russia is tight and 
unemployment is low, particularly in its large cities. An aging workforce and 
low productivity add to the challenges in the workforce. 
UNITED KINGDOM 
Unemployment has fallen at a historically fast rate in the U.K., dropping to 6% 
in the three months to August 2014, down from 7.7% a year earlier. The labor 
market improvements are forecast to continue, albeit at a slower pace. 
10.3% 10.2% 10.1% 
9.7% 
6.9% 6.7% 6.6% 6.4% 
5.5% 
5.1% 5.0% 4.9% 
7.6% 
6.3% 5.7% 5.5% 
12% 
11% 
10% 
9% 
8% 
7% 
6% 
5% 
4% 
3% 
2013 (e) 2014 (p) 2015 (p) 2016 (p) 
Global Talent Market Quarterly 
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GLOBAL LABOR MARKET UPDATE: APAC 
Structural shifts, cyclical factors, and political developments are variously affecting labor markets across APAC. Improvements are 
expected in the short-term in India and Australia, while China’s employment outlook is more challenging. 
10% 
9% 
8% 
7% 
6% 
5% 
4% 
AVERAGE ANNUAL UNEMPLOYMENT RATE 
Australia China India Japan 
Sources: IHS Global Insight (October 2014); South China Morning Post, 09.20.14; International New York Times, 10.18.14 
9 
AUSTRALIA 
The labor market is expected to be somewhat volatile in the short term, as 
many job seekers are regaining confidence and are expected to re-enter the 
workforce, temporarily driving up the unemployment rate. 
CHINA 
Although the official urban unemployment rate remains steady, other 
indicators suggest difficulties in China’s job situation. Recent surveys found 
that both companies’ and job seekers’ confidence in the labor market is low. 
INDIA 
Promoting job creation is a priority of newly-elected Prime Minister 
Narendra Modi’s “Make in India” initiative. The government has announced 
some incremental reforms to labor laws; however, more significant changes 
are unlikely to be announced until after state elections in 2015. 
JAPAN 
The Japanese labor market has lost some of its rigidity, and has been able to 
withstand some economic challenges. Unemployment is expected to rise in 
the near term, but remains low by developed country standards. 
5.7% 
6.0% 5.8% 
5.4% 
4.1% 4.0% 
3.9% 3.9% 
9.2% 
9.5% 9.3% 
9.0% 
4.0% 3.7% 
4.3% 4.5% 
3% 
2013 (e) 2014 (p) 2015 (p) 2016 (p) 
Global Talent Market Quarterly 
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LABOR MARKET SPOTLIGHT: WAGE AND PRODUCTIVITY GROWTH 
REAL HOURLY WAGES 
Average Annualized % Growth Q4 2007-Q1 2009 Q1 2009-Q4 2013 
HOURLY LABOR PRODUCTIVITY 
Average Annualized % Growth Q4 2007-Q1 2009 Q1 2009-Q4 2013 
Source: OECD Employment Outlook 2014 
10 
WAGE GROWTH HAS STALLED, BUT 
PRODUCTIVITY HAS REBOUNDED 
Labor market conditions have been 
improving across the globe in recent years, 
but in many developed countries, the gains 
haven’t made an impact on workers’ 
financial situations. According to the OECD 
Employment Outlook 2014, real wages 
(those adjusted for inflation) have been 
stagnant over the past five years. In the 
OECD area, wage growth averaged just 0.2% 
in recent years, down from an average of 
0.7% at the start of the recession. Wage 
growth has slowed since the onset of the 
crisis most significantly in the Eurozone 
(from 2.1% to -0.1%), but also in areas 
including North America and Japan. In the 
U.K., real wages have continued to decline 
since the onset of the recession. 
However, since the recession, developed 
countries have seen a resurgence of 
productivity, according to the Employment 
Outlook. Hourly labor productivity growth 
declined during the onset of the recession in 
2007-2009 by an average of -1.2% across 
OECD countries, but has since turned 
positive. In fact, average labor productivity 
growth is now outpacing real wage growth in 
a majority of OECD countries, suggesting that 
the true cost of labor is lessening. 
0.7% 
2.1% 
-0.1% 
2.5% 
1.2% 
2.3% 
0.2% 0.4% 
-1.5% 
0.5% 
0.2% 
-0.1% 
1.8% 
0.8% 0.8% 
0.3% 
-0.6% 
-0.1% 
-1.0% 
0.2% 
OECD Eurozone Australia Canada France Germany Italy Japan UK US 
-1.2% 
-1.6% 
0.7% 0.5% 
-1.2% 
-2.9% 
-2.1% 
-3.4% -3.2% 
0.3% 
1.4% 1.3% 
1.7% 
0.9% 1.2% 1.2% 
0.5% 
1.8% 
0.1% 
1.3% 
OECD Eurozone Australia Canada France Germany Italy Japan UK US 
Global Talent Market Quarterly 
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Global Talent Market Quarterly 
GLOBAL LEGISLATIVE UPDATE 
Restrictions on the usage of temporary workers will be eased in India and Serbia, while in Vietnam, regulations for staffing firms have 
been loosened. New legislation in South Africa seeks to more clearly define the temporary employment model. 
GERMANY 
On January 1 2015, a nationwide minimum 
wage of EUR 8.50 ($11.29 USD) will be 
introduced. There will be a two year transition 
period in some sectors, such as construction 
and nursing, and exceptions apply to interns, 
apprentices, employees under age 18, and the 
previously long-term unemployed. 
Sources: SIA Legs and Regs Advisors; SIA Daily News, 09.29.14, 08.21.14; International New York Times, 10.18.14 
Currency converted using 2013 Federal Reserve Board exchange rates of 1/13281 EUR and 1/1.5642 GBP. 
11 
UK 
As of October 1, the national 
minimum wage increased to 
£6.50 ($10.17 USD) for adults age 
22 and over. Other changes to 
labor laws include guarantees for 
the rights of partners of pregnant 
women to attend prenatal 
doctor visits, and protection 
from unfair dismissal for military 
reservists. 
VIETNAM 
Under a new decree, the licensing requirements 
for businesses that offer employment services 
have been loosened. In addition, employment 
services companies may now offer a broader set 
of activities including consulting, training, and 
providing labor market intelligence. 
INDIA 
The Indian government 
announced plans to reform labor 
laws to make it easier for 
industrial companies to hire 
temporary workers, and to give 
temporary workers greater access 
to mandatory social benefits. 
Other reforms include a new skills 
training program, a new 
government website to track 
compliance with labor laws, and 
an initiative to improve the 
portability of pension funds. 
SERBIA 
Several amendments to the 
labor law came into force on 
July 29, 2014. Of note is the 
liberalization of fixed term 
employment; the maximum 
duration of fixed-term 
contracts has been extended 
from 12 months to 24 months, 
and in some cases longer (such 
as project-based work). 
CANADA 
Proposed changes to employment laws in 
Ontario would have some implications for 
staffing firms and employers of contingent 
workers. For example, temporary help 
firms and their clients would be liable for 
unpaid regular wages and overtime pay for 
temporary workers. 
US 
There is a growing national trend to 
prohibit questions about a job applicant’s 
criminal history on employment 
applications. These “ban the box” laws 
currently are primarily targeted at public 
employers, but there are increasing efforts 
to impose the same restrictions on private 
employers. The laws are already in place in 
six states, as well as various cities and 
municipalities. 
SOUTH AFRICA 
The Labour Relations Amendment Act (LRAA) limits the use of temporary agency 
workers to instances in which the work needs are genuinely temporary (e.g. replacing 
an absent employee, meeting a temporary increase in work volume, seasonal work). In 
addition, if a temporary work contract exceeds three months, the employee will be 
entitled to the same benefits and conditions as permanent employees. 
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U.S. Labor Market Overview 
FOURTH QUARTER l 2014
U.S. EMPLOYMENT CONDITIONS 
SOLID JOB GROWTH CONTINUES 
Through the first nine months of 2014, the U.S. 
economy has added more than two million 
workers to its payrolls. Monthly job creation 
has averaged 227,000, outpacing the average 
of 194,000 per month in 2013 and 186,000 in 
2012. Employment growth has been broad-based, 
led by the professional and business 
services sector, which has accounted for more 
than a quarter of jobs created so far this year. 
Construction and healthcare hiring have also 
been strong, with each sector adding more 
than 200,000 new jobs through the first three 
quarters of 2014. 
UNEMPLOYMENT DROPS BELOW 6% 
The U.S. unemployment rate fell to 5.9% in 
September, down 1.3 percentage points from 
the previous year, and the first sub-6% reading 
since the summer of 2008. Although the 
ongoing decline in labor force participation is a 
factor, the unemployment rate is dropping for 
the right reasons as well: the number of 
unemployed workers has fallen to a six-year 
low and overall employment has surpassed its 
pre-recession peak. 
U.S. MONTHLY EMPLOYMENT CHANGE AND UNEMPLOYMENT RATE 
350 
300 
250 
200 
150 
100 
50 
EMPLOYMENT OVERVIEW 
13 
POSITIVE MOMENTUM IN THE LABOR MARKET 
The U.S. labor market finally looks to be on an upward path. Since the end of the recession, the pace of hiring has continued to accelerate, employment 
gains have been healthy across diverse industries, and the unemployment rate has shown a steady downward trend. Although some issues persist— 
including declining labor force participation and slow wage growth—most indicators point to a strengthening employment outlook. 
8.5 
8.0 
7.5 
7.0 
6.5 
6.0 
5.5 
Source: U.S Bureau of Labor Statistics 
0 
Sep 
12 
Oct 
12 
Nov 
12 
Dec 
12 
Jan 
13 
Feb 
13 
Mar 
13 
Apr 
13 
May 
13 
Jun 
13 
Jul 
13 
Aug 
13 
Sep 
13 
Oct 
13 
Nov 
13 
Dec 
13 
Jan 
14 
Feb 
14 
Mar 
14 
Apr 
14 
May 
14 
Jun 
14 
Jul 
14 
Aug 
14 
Sep 
14 
Unemployment Rate (%) 
Employment (000s) 
Total non-farm employment growth Unemployment rate 
APR MAY JUN JUL AUG SEP 
Total non-farm employment growth 304K 229K 267K 243K 180K 248K 
Private sector employment growth 278K 228K 260K 239K 175K 236K 
Unemployment rate 6.3% 6.3% 6.1% 6.2% 6.1% 5.9% 
Global Talent Market Quarterly 
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U.S. LABOR MARKET: SUPPLY AND DEMAND 
14 
U.S. MARKET - MONTHLY LABOR DEMAND VS. LABOR SUPPLY 
# of Unemployed Workers # of Online Job Ads 
12000 
10000 
8000 
6000 
4000 
2000 
Sources: Conference Board Help Wanted OnLine, Bureau of Labor Statistics 
Unemployed Workers 
(in thousands) 
Online Job Ads 
(in thousands) 
SUPPLY/DEMAND RATE ON DOWNWARD TREND 
The U.S. labor market continues to tighten, as the 
supply/ demand ratio—the number of unemployed 
workers compared to the number of online job ads— 
edges down. Despite some month-to-month volatility, 
online job ads remain above the 5 million mark, and 
unemployed workers fell to 9.3 million in September. 
This brought the supply/demand ratio to 1.83 to close 
the third quarter—its lowest point since the end of 2007. 
HIGH TECH, HEALTHCARE SHOW GREATEST JUMP 
IN DEMAND 
Over the past three months, the highest growth in job 
ads was seen in computer and mathematical science 
occupations, up more than 42,000 ads over the quarter. 
Healthcare practitioner and technical occupations were 
also in high demand, with a net increase of 28,000 job 
ads from July through September. 
LABOR MARKETS TIGHTENING IN MIDWEST 
Among large metro areas, Chicago saw the biggest 
improvement in supply/demand ratios over the past 
year, and Detroit was also among the most improved 
metros. Minneapolis currently has the lowest 
supply/demand ratio at 0.96, meaning that job ads there 
outnumber unemployed workers. 
0 
16000 
14000 
12000 
10000 
8000 
6000 
4000 
2000 
0 
Jan 11 
Apr 11 
Jul 11 
Oct 11 
Jan 12 
Apr 12 
Jul 12 
Oct 12 
Jan 13 
Apr 13 
Jul 13 
Oct 13 
Jan 14 
Apr 14 
Jul 14 
““Labor demand continues to be at historically high levels with employer demand running at about 5 million ads 
each month. The overall trend has helped lower unemployment levels.” — Gad Levanon, Director of 
Macroeconomics and Labor Markets, The Conference Board 
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U.S. LABOR MARKET SPOTLIGHT: TIME TO FILL 
15 
Top Occupations 
Education, Training & Library 
Health Care Practitioner & 
Technical 
Architecture & Engineering 
Computer & Mathematical 
41% 
HIGHER DEMAND, BUT LONGER TO HIRE 
The good news is that employers are looking to open their 
doors to more new hires, according to the Bureau of Labor 
Statistics. There were 4.8 million job openings in August 
2014, the highest level since 2001. The bad news – those 
positions are taking much longer to fill. It now takes more 
than 26 working days on average to fill a vacant position, 
according to the Dice-DFH Vacancy Duration Measure. That’s 
also a 13-year high, and more than 10 days longer than it 
took at the height of the recession in July 2009, when the 
average was just over 15 working days to fill a position. 
SKILLED WORKERS PARTICULARLY SCARCE 
The hiring process is even slower for positions requiring 
higher skills. According to new research from the Brookings 
Institution, the average online job ad for STEM-related 
workers remains posted for 39 days; for STEM workers with 
advanced degrees, the average online ad vacancy is around 
50 days. In terms of occupations, ads for education and 
health care positions remain posted for the longest times, 
followed by architecture/engineering, computer/ 
mathematical, scientific, and management positions. 
DRIVERS OF EXTENDED HIRING TIMES 
Increasing vacancy durations can be a signal that the labor 
market is tightening. Another reason for the greater time to 
hire: employers’ increasing requirements for credentials and 
screening processes means that it may take longer to find a 
suitable candidate. In addition, HR departments that were 
downsized during the recession may have led to larger 
workloads—and longer timelines—for recruiters. The 
growing use of social media to target passive candidates, 
rather than those who are actively looking for a job, can also 
lengthen the recruiting and hiring process. 
6 
5 
4 
3 
2 
1 
0 
STEM Occupations by 
Education Requirement 
50 
42 
All STEM 
PhD 
Master's 
degree 
Bachelor's 
degree 
Sources: Dice-DFH, Brookings Institution, BLS, Wall Street Journal 
30 
25 
20 
15 
10 
5 
0 
Job Openings (millions) 
Vacancy Duration (days) 
VACANCY DURATION AND JOB OPENINGS 
Average Vacancy Duration Job Openings 
AVERAGE VACANCY DURATION (IN DAYS) 
34 
48 
39 
No education 
requirement 
41 
39 
39 
39 
47 
54 
Life, Physical & Social Science 
Management 
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Workforce Solutions 
Industry Insight 
FOURTH QUARTER l 2014
LABOR MARKET SHIFTS 
Significant changes are underway in the global labor market. Recent research by Oxford Economics and SAP has uncovered some of 
the most critical workforce issues that today’s business leaders face—which differ widely across countries and regions. 
TALENT CHANGES IMPACT WORKFORCE STRATEGY 
Executives cite globalization of the labor force and the influx 
of younger workers as the top issues affecting their talent 
strategies. The rise of millennial workers is particularly 
important in APAC markets. The third-ranked issue, difficulty 
recruiting workers with basic skills, tops the list in many 
markets, including Canada, Brazil, Mexico, France, and 
Germany. Interestingly, two of the top issues in the U.S. do 
not appear among the top seven global talent concerns. 
LABOR MARKET SHIFTS WITH GREATEST 
IMPACTS ON WORKFORCE STRATEGY 
Globalization of labor supply 
Millennials entering the workforce 
Difficulty recruiting employees with base-level 
skills 
Increasing number of intermittent/ 
seasonal employees 
Increasing number of contingent 
employees 
51% 
51% 
48% 
43% 
42% 
Employee 41% expectations are changing 
41% Aging workforce 
17 Source: Workforce 2020, Oxford Economics/SAP 
E 
M 
E 
A 
A 
P 
A 
C 
U.S. 
Difficulty recruiting 
specialized employees 
(50%) 
Employee expectations 
are changing (47%) 
Changing work models 
(e.g., telecommuting, 
flex time) (42%) 
Canada 
Difficulty recruiting 
employees with base 
level skills (65%) 
Increasing number of 
intermittent/ seasonal 
employees (55%) 
Globalization of labor 
supply (53%) 
Brazil 
Difficulty recruiting 
employees with base 
level skills (66%) 
Globalization of labor 
supply (58%) 
Increasing number of 
intermittent/ seasonal 
employees (56%) 
France 
Difficulty recruiting 
employees with base 
level skills (69%) 
Globalization of labor 
supply (53%) 
Increasing number of 
intermittent/ seasonal 
employees (53%) 
Germany 
Difficulty recruiting 
employees with base 
level skills (59%) 
Globalization of labor 
supply (56%) 
Aging workforce 
(51%) 
U.K. 
Globalization of labor 
supply (55%) 
Difficulty recruiting 
employees with base 
level skills (51%) 
Changing work models 
(e.g., telecommuting, 
flex time) (51%) 
Russia 
Milennials entering 
the workforce (58%) 
Aging workforce 
(40%) 
Globalization of labor 
supply (40%) 
Mexico 
Difficulty recruiting 
employees with base 
level skills (67%) 
Increasing number of 
consultant employees 
(65%) 
Globalization of labor 
supply (56%) 
Australia 
Milennials entering the 
workforce (59%) 
Increasing number of 
contingent employees 
(37%) 
Increasing number of 
intermittent/ seasonal 
employees (37%) 
China 
Milennials entering 
the workforce (73%) 
Globalization of labor 
supply (47%) 
Increasing number of 
intermittent/ 
seasonal employees 
(36%) 
Japan 
Milennials entering 
the workforce (65%) 
Globalization of 
labor supply (41%) 
Aging workforce 
(38%) 
India 
Milennials entering 
the workforce (66%) 
Globalization of labor 
supply (47%) 
Changing work models 
(e.g., telecommuting, 
flex time) (46%) 
A 
M 
E 
R 
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THE TRAINING AND DEVELOPMENT GAP 
Empowered employees are looking to take greater control over their careers, and are placing a greater emphasis on the tools and 
resources that will help them succeed. The findings of the 2014 Kelly Global Workforce Index (KGWI) point to a significant disconnect 
between workers’ desire for training and development opportunities, and their employers’ ability to deliver. 
ROOM TO GROW 
According to the KGWI, workers are less than confident about the 
opportunities that their current employment situation has to offer. Only 
about a third of all employees globally feel good about their prospects 
to advance their careers with their current employer; those in the APAC 
region are most optimistic. 
And when it comes to the tools and techniques that are available 
through their workplace, satisfaction levels are also low. Less than a 
third of all global workers say that they are satisfied with the type of 
resources that their employers have to offer in terms of career 
development. In the EMEA region, only around two in ten workers say 
that their employers’ career development offerings are satisfactory. 
It’s no surprise then, that many employees are looking outside their 
workplaces for training resources. Around a third of all workers have 
sought out and paid for training on their own within the last year, with 
those in the EMEA region most likely to have done so. 
I AM SATISFIED WITH THE CAREER DEVELOPMENT 
RESOURCES OFFERED BY MY EMPLOYER…. 
AMER 
31% EMEA 
21% 
APAC 
30% 
I HAVE OPPORTUNITIES TO ADVANCE MY CAREER 
WITH MY CURRENT EMPLOYER…. 
AMER 
36% 
EMEA 
32% 
APAC 
40% 
% agree or strongly agree 
% satisfied or very satisfied 
CAREER DEVELOPMENT TRAINING RESOURCES 
UTILIZED WITHIN THE LAST YEAR…. 
Employer-provided Sought out/ paid for on my own 
GLOBAL 
35% 
48% 
40% 
49% 
29% 
36% 
32% 
AMER EMEA APAC 
GLOBAL 
29% 
18 Source: KGWI, 2014 
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Global Talent Market Quarterly 
GLOBAL MOBILITY 
Research from the Boston Consulting Group shows that today’s workers are increasingly looking beyond their home countries for 
opportunities for career and personal development, driven by demographic, economic, cultural, occupational, and other factors. 
WORKERS WITHOUT BORDERS 
The idea of working abroad is more compelling than ever, according to a new 
survey by the Boston Consulting Group. Nearly two-thirds of global respondents 
say that they are willing to go to another country to work. Among those most 
willing to move are people in countries such as France and the Netherlands, 
where the economic and cultural situations are driving the desire. In contrast, 
workers in countries such as Germany, the U.K., and U.S. say that economic 
stability and comforts make them less eager to leave. 
The most popular reason for wanting to work abroad is the desire for new 
experiences—both personal and professional. Financial factors, such as a higher 
salary or better standard of living, also can play a part, particularly for those in 
less developed nations. 
Language considerations drive the choice of specific locations that workers find 
appealing. English-speaking countries rank highest on the destinations where 
people would most like to work, and Asian countries don’t generate as much 
interest, largely because of the perceived difficulty of learning Asian languages. 
WILLINGNESS TO WORK ABROAD, SELECTED COUNTRIES 
Global average: 64% 
< 50% 
Germany 
Russia 
UK 
US 
50%-60% 
Belgium 
Canada 
Italy 
Sweden 
60%-70% 
Brazil 
China 
Malaysia 
70%-80% 
India 
Indonesia 
Singapore 
Switzerland 
80%+ 
Australia 
France 
Mexico 
Netherlands 
MOST APPEALING COUNTRIES FOR FOREIGN WORKERS 
42% 
37% 35% 33% 
29% 29% 28% 26% 25% 23% 
65% 
65% 
59% 
58% 
56% 
55% 
REASONS FOR CONSIDERING A FOREIGN 
54% 
53% 
WORK ASSIGNMENT 
Broaden personal experience 
Acquire work experience 
Better career opportunities 
Attractive job offer 
Improved salary prospects 
Better standard of living 
Live in a different culture 
For the challenge 
19 Source: Decoding Global Talent, Boston Consulting Group, October 2014 
BACK TO 
TABLE OF CONTENTS
Kelly offers a complete content library that advances the discussion and thinking around current trends, strategies, and issues 
impacting global talent management. 
TITLE PRESENTED BY: DESCRIPTION 
To register for webcasts or for more information, visit www.kellyocg.com 
Download The Talent Project, a free iPad ® app by Kelly Services. 
Show Your Value Grow 
Your Business 
Karen A. Calinski, Lead Consultant, KellyOCG 
Talent Supply Chain Management Practice 
This guide offers tips for suppliers on how to break through 
the clutter and become a trusted business partner, using 
strategies and insights gleaned from KellyOCG’s Talent 
Supply Chain Management practice. 
Attracting, Engaging, and 
Retaining Today’s Critical 
Manufacturing Talent 
Gabrielle Caputo, Director, Commercial 
Center of Excellence, Kelly Services 
Joe Lampinen, Director, Engineering Center 
of Excellence, Kelly Services 
Mike Koper, Solutions Architect for 
Manufacturing and Supply Chain, KellyOCG 
In support of Manufacturing Day in the U.S., this webcast 
helps to highlight the importance of the manufacturing 
sector, raise awareness of the career opportunities that 
exist in the industry, and provide guidance for organizations 
looking for insights on manufacturing talent. 
How to Deliver Better, 
Leaner Field Service 
Mary Bohney, Director, Engineering Field 
Services, Kelly Services 
Joe Lampinen, Director, Engineering Center 
of Excellence, Kelly Services 
As compliance requirements and product complexity 
increase in the medical device field, so too does the 
complexity of deploying technical field staff for support. 
Watch this webcast to learn how to improve the quality and 
timeliness of technical support in this critical area. 
20 
Global Talent Market Quarterly 
BACK TO 
TABLE OF CONTENTS
About Kelly Services® 
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. 
Kelly® offers a comprehensive array of outsourcing and consulting services as well as 
world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients 
around the globe, Kelly provided employment to approximately 540,000 employees in 2013. 
Revenue in 2013 was $5.4 billion. Visit kellyservices.com and download The Talent Project, a 
free iPad® app by Kelly Services. 
A Kelly Services Report 
All trademarks are property of their respective owners. An Equal Opportunity Employer © 2014 Kelly Services, Inc. Z0868B 
Kelly Services Inc. makes no representation or warranty with respect to the material contained within this report. 
kellyservices.com

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Q4 2014 Global Talent Market Quarterly

  • 1. Global Talent Market Quarterly FOURTH QUARTER l 2014
  • 2. Global Talent Market Quarterly CONTENTS 3 Global Economic Situation • Outlook • Briefing 6 Global Labor Market Update • Americas • EMEA • APAC • Global Labor Market Spotlight • Legislative Update 12 U.S. Labor Market Overview • Current Employment Conditions • Supply and Demand • Labor Market Spotlight 16 Workforce Solutions Industry Insight • Labor Market Shifts • The Training and Development Gap • Global Mobility • The Talent Project
  • 3. Global Economic Situation FOURTH QUARTER l 2014
  • 4. Global Talent Market Quarterly GLOBAL ECONOMIC OUTLOOK The global economy is forecast to accelerate modestly in the short term, with both strengths and risks present in all regions. Positive contributions include healthy economic activity in North America and the U.K., slowly recovering conditions in Europe, and continued high GDP growth across the APAC region. AMERICAS Solid growth across North America stands in contrast to the volatile economic conditions in South America, where Argentina, Venezuela, and Brazil have all seen recessions in 2014. EMEA The European recovery stumbled in mid-2014, but a gradual improvement is expected, with a lift from solid economic growth in the U.K. and Ireland. The Russia-Ukraine conflict and crises in the Middle East are creating pressure on some regional economies. APAC The elevated regional growth rate in APAC masks significant differentials in trends among key markets, including a slowing trajectory in China, recovery in India, and a steady, moderate rate of expansion in Australia and Japan. REAL GDP GROWTH BY REGION, 2013-2016(p) World Americas EMEA Asia-Pacific 4.8% 4.8% 2.6% 2.7% 5.0% 5.2% 3.2% 3.6% 2.3% 2.0% 2.6% 3.0% 1.0% 1.6% 2.3% 2.7% 6% 5% 4% 3% 2% 1% 0% -1% 2013 (p) 2014 (p) 2015 (p) 2016 (p) Source: IHS Global 4 Insight (October 2014) BACK TO TABLE OF CONTENTS
  • 5. Global Talent Market Quarterly ECONOMIC BRIEFINGS The engine of global growth continues to shift from the emerging markets to the developed countries, currently led by strength in the largest English-speaking nations. Among emerging markets, Brazil and Russia have edged into recessionary territory but are expected to begin to recover in 2015, while China has also shown signs of weakness. REAL GDP GROWTH RATES, SELECTED MARKETS -2% 0% 2% 4% 6% 8% 10% China India U.K. Australia Canada U.S. Germany Japan France Brazil Italy Russia Ranked by 2014(p) growth 2014(p) 2015(p) 2016(p) 5 Global GDP Growth 2014(p): 2.7% Sources: IHS Global Insight (October 2014); Oxford Economics EMERGING MARKETS  Weakening in the industrial sector and real estate are dampening CHINA’s growth, but ongoing stimulus is keeping the economy from slowing further.  The second quarter brought signs of a recovery in INDIA’s economy, as the new government’s efforts to revive investment and manufacturing have started successfully.  The RUSSIAN economy is expected to contract in 2014, due in part to sluggish exports, weak investment activity, and targeted sanctions over its military maneuvers.  Declining investment and weak consumption levels in BRAZIL will keep economic growth flat to slightly negative in 2014. A rebound is forecast in 2015-16. DEVELOPED ECONOMIES  In the U.S., the economy is expected to sustain solid growth trends in 2014 and accelerate slightly in the following years, driven by domestic demand.  Lower oil prices are keeping CANADA’s growth in check, but domestic consumption and healthy export demand are expected to drive modest growth in the near term.  Economic growth in the U.K. is expected to remain among the strongest in the region in the near term. Mixed performances across Europe in Q2 2014—including setbacks in GERMANY and ITALY—have slowed the recovery outlook in the Eurozone.  After a very strong Q1 in advance of the new sales tax, economic activity dropped in JAPAN in Q2 2014. The outlook is for modest growth of around 1% in the short-term.  The AUSTRALIAN economy continues to feel some negative effects from the slowdown in the mining sector, but domestic consumption and export demand are strengthening. BACK TO TABLE OF CONTENTS
  • 6. Global Labor Market Update FOURTH QUARTER l 2014
  • 7. GLOBAL LABOR MARKET UPDATE: AMERICAS Although the U.S. has seen an improving employment picture moving in tandem with a strengthening economy, other key regional markets show a disconnect between the labor market and the broader economy. In Brazil, employment demand remains high despite an economic downturn, while Canada’s sluggish job creation is not reflective of its healthy economic growth. 9% 8% 7% 6% 5% 4% AVERAGE ANNUAL UNEMPLOYMENT RATE U.S. Brazil Canada Mexico Sources: IHS Global Insight (October 2014); Dow Jones Institutional News, 10.09.14, 10.17.14; EIU, 10.14.14 7 UNITED STATES Solid and steady employment gains have driven the unemployment rate down significantly in 2014. The pace of hiring is expected to remain healthy in the short term, leading to continued improvements in the labor market. BRAZIL Despite an economy that fell into recession in H1 2014, the Brazilian labor market remains tight. The unemployment rate is expected to rise in 2015, driven by the weak business environment. CANADA Job creation in Canada has been relatively subdued and unemployment remains high in 2014, although economic growth has been solid. Labor market gains are expected to be gradual in the coming years. MEXICO Along with improvements in the economy, the Mexican labor market has shown some positive momentum in 2014. Workers are moving from informal to formal employment, helped in part by the 2012-13 labor reforms. 7.4% 6.2% 5.7% 5.5% 5.4% 5.0% 5.4% 5.4% 7.1% 7.0% 6.7% 6.5% 4.9% 5.0% 4.8% 4.5% 3% 2013 (e) 2014 (p) 2015 (p) 2016 (p) Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 8. GLOBAL LABOR MARKET UPDATE: EMEA Although positive indicators have been seen recently in many beleaguered European labor markets, progress has been very slow and fitful as the region’s economic recovery remains fragile. The U.K. continues to rank among the region’s standout markets with strong employment growth and rapidly falling unemployment. AVERAGE ANNUAL UNEMPLOYMENT RATE France Germany Russia U.K. Sources: IHS Global Insight (October 2014); Agence France Presse, 09.24.14; The Times, 10.15.14 8 FRANCE Double-digit unemployment is expected to persist in the short term as the economy continues to struggle. Encouragingly, some signs of improvement in the labor market were seen in the second and third quarters of 2014. GERMANY The buoyant German labor market is expected to see a continued gradual decline in unemployment. Labor force participation and employment are both expected to increase, due to both supply- and demand-side factors. RUSSIA Despite its economic woes, the labor market in Russia is tight and unemployment is low, particularly in its large cities. An aging workforce and low productivity add to the challenges in the workforce. UNITED KINGDOM Unemployment has fallen at a historically fast rate in the U.K., dropping to 6% in the three months to August 2014, down from 7.7% a year earlier. The labor market improvements are forecast to continue, albeit at a slower pace. 10.3% 10.2% 10.1% 9.7% 6.9% 6.7% 6.6% 6.4% 5.5% 5.1% 5.0% 4.9% 7.6% 6.3% 5.7% 5.5% 12% 11% 10% 9% 8% 7% 6% 5% 4% 3% 2013 (e) 2014 (p) 2015 (p) 2016 (p) Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 9. GLOBAL LABOR MARKET UPDATE: APAC Structural shifts, cyclical factors, and political developments are variously affecting labor markets across APAC. Improvements are expected in the short-term in India and Australia, while China’s employment outlook is more challenging. 10% 9% 8% 7% 6% 5% 4% AVERAGE ANNUAL UNEMPLOYMENT RATE Australia China India Japan Sources: IHS Global Insight (October 2014); South China Morning Post, 09.20.14; International New York Times, 10.18.14 9 AUSTRALIA The labor market is expected to be somewhat volatile in the short term, as many job seekers are regaining confidence and are expected to re-enter the workforce, temporarily driving up the unemployment rate. CHINA Although the official urban unemployment rate remains steady, other indicators suggest difficulties in China’s job situation. Recent surveys found that both companies’ and job seekers’ confidence in the labor market is low. INDIA Promoting job creation is a priority of newly-elected Prime Minister Narendra Modi’s “Make in India” initiative. The government has announced some incremental reforms to labor laws; however, more significant changes are unlikely to be announced until after state elections in 2015. JAPAN The Japanese labor market has lost some of its rigidity, and has been able to withstand some economic challenges. Unemployment is expected to rise in the near term, but remains low by developed country standards. 5.7% 6.0% 5.8% 5.4% 4.1% 4.0% 3.9% 3.9% 9.2% 9.5% 9.3% 9.0% 4.0% 3.7% 4.3% 4.5% 3% 2013 (e) 2014 (p) 2015 (p) 2016 (p) Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 10. LABOR MARKET SPOTLIGHT: WAGE AND PRODUCTIVITY GROWTH REAL HOURLY WAGES Average Annualized % Growth Q4 2007-Q1 2009 Q1 2009-Q4 2013 HOURLY LABOR PRODUCTIVITY Average Annualized % Growth Q4 2007-Q1 2009 Q1 2009-Q4 2013 Source: OECD Employment Outlook 2014 10 WAGE GROWTH HAS STALLED, BUT PRODUCTIVITY HAS REBOUNDED Labor market conditions have been improving across the globe in recent years, but in many developed countries, the gains haven’t made an impact on workers’ financial situations. According to the OECD Employment Outlook 2014, real wages (those adjusted for inflation) have been stagnant over the past five years. In the OECD area, wage growth averaged just 0.2% in recent years, down from an average of 0.7% at the start of the recession. Wage growth has slowed since the onset of the crisis most significantly in the Eurozone (from 2.1% to -0.1%), but also in areas including North America and Japan. In the U.K., real wages have continued to decline since the onset of the recession. However, since the recession, developed countries have seen a resurgence of productivity, according to the Employment Outlook. Hourly labor productivity growth declined during the onset of the recession in 2007-2009 by an average of -1.2% across OECD countries, but has since turned positive. In fact, average labor productivity growth is now outpacing real wage growth in a majority of OECD countries, suggesting that the true cost of labor is lessening. 0.7% 2.1% -0.1% 2.5% 1.2% 2.3% 0.2% 0.4% -1.5% 0.5% 0.2% -0.1% 1.8% 0.8% 0.8% 0.3% -0.6% -0.1% -1.0% 0.2% OECD Eurozone Australia Canada France Germany Italy Japan UK US -1.2% -1.6% 0.7% 0.5% -1.2% -2.9% -2.1% -3.4% -3.2% 0.3% 1.4% 1.3% 1.7% 0.9% 1.2% 1.2% 0.5% 1.8% 0.1% 1.3% OECD Eurozone Australia Canada France Germany Italy Japan UK US Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 11. Global Talent Market Quarterly GLOBAL LEGISLATIVE UPDATE Restrictions on the usage of temporary workers will be eased in India and Serbia, while in Vietnam, regulations for staffing firms have been loosened. New legislation in South Africa seeks to more clearly define the temporary employment model. GERMANY On January 1 2015, a nationwide minimum wage of EUR 8.50 ($11.29 USD) will be introduced. There will be a two year transition period in some sectors, such as construction and nursing, and exceptions apply to interns, apprentices, employees under age 18, and the previously long-term unemployed. Sources: SIA Legs and Regs Advisors; SIA Daily News, 09.29.14, 08.21.14; International New York Times, 10.18.14 Currency converted using 2013 Federal Reserve Board exchange rates of 1/13281 EUR and 1/1.5642 GBP. 11 UK As of October 1, the national minimum wage increased to £6.50 ($10.17 USD) for adults age 22 and over. Other changes to labor laws include guarantees for the rights of partners of pregnant women to attend prenatal doctor visits, and protection from unfair dismissal for military reservists. VIETNAM Under a new decree, the licensing requirements for businesses that offer employment services have been loosened. In addition, employment services companies may now offer a broader set of activities including consulting, training, and providing labor market intelligence. INDIA The Indian government announced plans to reform labor laws to make it easier for industrial companies to hire temporary workers, and to give temporary workers greater access to mandatory social benefits. Other reforms include a new skills training program, a new government website to track compliance with labor laws, and an initiative to improve the portability of pension funds. SERBIA Several amendments to the labor law came into force on July 29, 2014. Of note is the liberalization of fixed term employment; the maximum duration of fixed-term contracts has been extended from 12 months to 24 months, and in some cases longer (such as project-based work). CANADA Proposed changes to employment laws in Ontario would have some implications for staffing firms and employers of contingent workers. For example, temporary help firms and their clients would be liable for unpaid regular wages and overtime pay for temporary workers. US There is a growing national trend to prohibit questions about a job applicant’s criminal history on employment applications. These “ban the box” laws currently are primarily targeted at public employers, but there are increasing efforts to impose the same restrictions on private employers. The laws are already in place in six states, as well as various cities and municipalities. SOUTH AFRICA The Labour Relations Amendment Act (LRAA) limits the use of temporary agency workers to instances in which the work needs are genuinely temporary (e.g. replacing an absent employee, meeting a temporary increase in work volume, seasonal work). In addition, if a temporary work contract exceeds three months, the employee will be entitled to the same benefits and conditions as permanent employees. BACK TO TABLE OF CONTENTS
  • 12. U.S. Labor Market Overview FOURTH QUARTER l 2014
  • 13. U.S. EMPLOYMENT CONDITIONS SOLID JOB GROWTH CONTINUES Through the first nine months of 2014, the U.S. economy has added more than two million workers to its payrolls. Monthly job creation has averaged 227,000, outpacing the average of 194,000 per month in 2013 and 186,000 in 2012. Employment growth has been broad-based, led by the professional and business services sector, which has accounted for more than a quarter of jobs created so far this year. Construction and healthcare hiring have also been strong, with each sector adding more than 200,000 new jobs through the first three quarters of 2014. UNEMPLOYMENT DROPS BELOW 6% The U.S. unemployment rate fell to 5.9% in September, down 1.3 percentage points from the previous year, and the first sub-6% reading since the summer of 2008. Although the ongoing decline in labor force participation is a factor, the unemployment rate is dropping for the right reasons as well: the number of unemployed workers has fallen to a six-year low and overall employment has surpassed its pre-recession peak. U.S. MONTHLY EMPLOYMENT CHANGE AND UNEMPLOYMENT RATE 350 300 250 200 150 100 50 EMPLOYMENT OVERVIEW 13 POSITIVE MOMENTUM IN THE LABOR MARKET The U.S. labor market finally looks to be on an upward path. Since the end of the recession, the pace of hiring has continued to accelerate, employment gains have been healthy across diverse industries, and the unemployment rate has shown a steady downward trend. Although some issues persist— including declining labor force participation and slow wage growth—most indicators point to a strengthening employment outlook. 8.5 8.0 7.5 7.0 6.5 6.0 5.5 Source: U.S Bureau of Labor Statistics 0 Sep 12 Oct 12 Nov 12 Dec 12 Jan 13 Feb 13 Mar 13 Apr 13 May 13 Jun 13 Jul 13 Aug 13 Sep 13 Oct 13 Nov 13 Dec 13 Jan 14 Feb 14 Mar 14 Apr 14 May 14 Jun 14 Jul 14 Aug 14 Sep 14 Unemployment Rate (%) Employment (000s) Total non-farm employment growth Unemployment rate APR MAY JUN JUL AUG SEP Total non-farm employment growth 304K 229K 267K 243K 180K 248K Private sector employment growth 278K 228K 260K 239K 175K 236K Unemployment rate 6.3% 6.3% 6.1% 6.2% 6.1% 5.9% Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 14. U.S. LABOR MARKET: SUPPLY AND DEMAND 14 U.S. MARKET - MONTHLY LABOR DEMAND VS. LABOR SUPPLY # of Unemployed Workers # of Online Job Ads 12000 10000 8000 6000 4000 2000 Sources: Conference Board Help Wanted OnLine, Bureau of Labor Statistics Unemployed Workers (in thousands) Online Job Ads (in thousands) SUPPLY/DEMAND RATE ON DOWNWARD TREND The U.S. labor market continues to tighten, as the supply/ demand ratio—the number of unemployed workers compared to the number of online job ads— edges down. Despite some month-to-month volatility, online job ads remain above the 5 million mark, and unemployed workers fell to 9.3 million in September. This brought the supply/demand ratio to 1.83 to close the third quarter—its lowest point since the end of 2007. HIGH TECH, HEALTHCARE SHOW GREATEST JUMP IN DEMAND Over the past three months, the highest growth in job ads was seen in computer and mathematical science occupations, up more than 42,000 ads over the quarter. Healthcare practitioner and technical occupations were also in high demand, with a net increase of 28,000 job ads from July through September. LABOR MARKETS TIGHTENING IN MIDWEST Among large metro areas, Chicago saw the biggest improvement in supply/demand ratios over the past year, and Detroit was also among the most improved metros. Minneapolis currently has the lowest supply/demand ratio at 0.96, meaning that job ads there outnumber unemployed workers. 0 16000 14000 12000 10000 8000 6000 4000 2000 0 Jan 11 Apr 11 Jul 11 Oct 11 Jan 12 Apr 12 Jul 12 Oct 12 Jan 13 Apr 13 Jul 13 Oct 13 Jan 14 Apr 14 Jul 14 ““Labor demand continues to be at historically high levels with employer demand running at about 5 million ads each month. The overall trend has helped lower unemployment levels.” — Gad Levanon, Director of Macroeconomics and Labor Markets, The Conference Board Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 15. U.S. LABOR MARKET SPOTLIGHT: TIME TO FILL 15 Top Occupations Education, Training & Library Health Care Practitioner & Technical Architecture & Engineering Computer & Mathematical 41% HIGHER DEMAND, BUT LONGER TO HIRE The good news is that employers are looking to open their doors to more new hires, according to the Bureau of Labor Statistics. There were 4.8 million job openings in August 2014, the highest level since 2001. The bad news – those positions are taking much longer to fill. It now takes more than 26 working days on average to fill a vacant position, according to the Dice-DFH Vacancy Duration Measure. That’s also a 13-year high, and more than 10 days longer than it took at the height of the recession in July 2009, when the average was just over 15 working days to fill a position. SKILLED WORKERS PARTICULARLY SCARCE The hiring process is even slower for positions requiring higher skills. According to new research from the Brookings Institution, the average online job ad for STEM-related workers remains posted for 39 days; for STEM workers with advanced degrees, the average online ad vacancy is around 50 days. In terms of occupations, ads for education and health care positions remain posted for the longest times, followed by architecture/engineering, computer/ mathematical, scientific, and management positions. DRIVERS OF EXTENDED HIRING TIMES Increasing vacancy durations can be a signal that the labor market is tightening. Another reason for the greater time to hire: employers’ increasing requirements for credentials and screening processes means that it may take longer to find a suitable candidate. In addition, HR departments that were downsized during the recession may have led to larger workloads—and longer timelines—for recruiters. The growing use of social media to target passive candidates, rather than those who are actively looking for a job, can also lengthen the recruiting and hiring process. 6 5 4 3 2 1 0 STEM Occupations by Education Requirement 50 42 All STEM PhD Master's degree Bachelor's degree Sources: Dice-DFH, Brookings Institution, BLS, Wall Street Journal 30 25 20 15 10 5 0 Job Openings (millions) Vacancy Duration (days) VACANCY DURATION AND JOB OPENINGS Average Vacancy Duration Job Openings AVERAGE VACANCY DURATION (IN DAYS) 34 48 39 No education requirement 41 39 39 39 47 54 Life, Physical & Social Science Management Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 16. Workforce Solutions Industry Insight FOURTH QUARTER l 2014
  • 17. LABOR MARKET SHIFTS Significant changes are underway in the global labor market. Recent research by Oxford Economics and SAP has uncovered some of the most critical workforce issues that today’s business leaders face—which differ widely across countries and regions. TALENT CHANGES IMPACT WORKFORCE STRATEGY Executives cite globalization of the labor force and the influx of younger workers as the top issues affecting their talent strategies. The rise of millennial workers is particularly important in APAC markets. The third-ranked issue, difficulty recruiting workers with basic skills, tops the list in many markets, including Canada, Brazil, Mexico, France, and Germany. Interestingly, two of the top issues in the U.S. do not appear among the top seven global talent concerns. LABOR MARKET SHIFTS WITH GREATEST IMPACTS ON WORKFORCE STRATEGY Globalization of labor supply Millennials entering the workforce Difficulty recruiting employees with base-level skills Increasing number of intermittent/ seasonal employees Increasing number of contingent employees 51% 51% 48% 43% 42% Employee 41% expectations are changing 41% Aging workforce 17 Source: Workforce 2020, Oxford Economics/SAP E M E A A P A C U.S. Difficulty recruiting specialized employees (50%) Employee expectations are changing (47%) Changing work models (e.g., telecommuting, flex time) (42%) Canada Difficulty recruiting employees with base level skills (65%) Increasing number of intermittent/ seasonal employees (55%) Globalization of labor supply (53%) Brazil Difficulty recruiting employees with base level skills (66%) Globalization of labor supply (58%) Increasing number of intermittent/ seasonal employees (56%) France Difficulty recruiting employees with base level skills (69%) Globalization of labor supply (53%) Increasing number of intermittent/ seasonal employees (53%) Germany Difficulty recruiting employees with base level skills (59%) Globalization of labor supply (56%) Aging workforce (51%) U.K. Globalization of labor supply (55%) Difficulty recruiting employees with base level skills (51%) Changing work models (e.g., telecommuting, flex time) (51%) Russia Milennials entering the workforce (58%) Aging workforce (40%) Globalization of labor supply (40%) Mexico Difficulty recruiting employees with base level skills (67%) Increasing number of consultant employees (65%) Globalization of labor supply (56%) Australia Milennials entering the workforce (59%) Increasing number of contingent employees (37%) Increasing number of intermittent/ seasonal employees (37%) China Milennials entering the workforce (73%) Globalization of labor supply (47%) Increasing number of intermittent/ seasonal employees (36%) Japan Milennials entering the workforce (65%) Globalization of labor supply (41%) Aging workforce (38%) India Milennials entering the workforce (66%) Globalization of labor supply (47%) Changing work models (e.g., telecommuting, flex time) (46%) A M E R Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 18. Global Talent Market Quarterly THE TRAINING AND DEVELOPMENT GAP Empowered employees are looking to take greater control over their careers, and are placing a greater emphasis on the tools and resources that will help them succeed. The findings of the 2014 Kelly Global Workforce Index (KGWI) point to a significant disconnect between workers’ desire for training and development opportunities, and their employers’ ability to deliver. ROOM TO GROW According to the KGWI, workers are less than confident about the opportunities that their current employment situation has to offer. Only about a third of all employees globally feel good about their prospects to advance their careers with their current employer; those in the APAC region are most optimistic. And when it comes to the tools and techniques that are available through their workplace, satisfaction levels are also low. Less than a third of all global workers say that they are satisfied with the type of resources that their employers have to offer in terms of career development. In the EMEA region, only around two in ten workers say that their employers’ career development offerings are satisfactory. It’s no surprise then, that many employees are looking outside their workplaces for training resources. Around a third of all workers have sought out and paid for training on their own within the last year, with those in the EMEA region most likely to have done so. I AM SATISFIED WITH THE CAREER DEVELOPMENT RESOURCES OFFERED BY MY EMPLOYER…. AMER 31% EMEA 21% APAC 30% I HAVE OPPORTUNITIES TO ADVANCE MY CAREER WITH MY CURRENT EMPLOYER…. AMER 36% EMEA 32% APAC 40% % agree or strongly agree % satisfied or very satisfied CAREER DEVELOPMENT TRAINING RESOURCES UTILIZED WITHIN THE LAST YEAR…. Employer-provided Sought out/ paid for on my own GLOBAL 35% 48% 40% 49% 29% 36% 32% AMER EMEA APAC GLOBAL 29% 18 Source: KGWI, 2014 BACK TO TABLE OF CONTENTS
  • 19. Global Talent Market Quarterly GLOBAL MOBILITY Research from the Boston Consulting Group shows that today’s workers are increasingly looking beyond their home countries for opportunities for career and personal development, driven by demographic, economic, cultural, occupational, and other factors. WORKERS WITHOUT BORDERS The idea of working abroad is more compelling than ever, according to a new survey by the Boston Consulting Group. Nearly two-thirds of global respondents say that they are willing to go to another country to work. Among those most willing to move are people in countries such as France and the Netherlands, where the economic and cultural situations are driving the desire. In contrast, workers in countries such as Germany, the U.K., and U.S. say that economic stability and comforts make them less eager to leave. The most popular reason for wanting to work abroad is the desire for new experiences—both personal and professional. Financial factors, such as a higher salary or better standard of living, also can play a part, particularly for those in less developed nations. Language considerations drive the choice of specific locations that workers find appealing. English-speaking countries rank highest on the destinations where people would most like to work, and Asian countries don’t generate as much interest, largely because of the perceived difficulty of learning Asian languages. WILLINGNESS TO WORK ABROAD, SELECTED COUNTRIES Global average: 64% < 50% Germany Russia UK US 50%-60% Belgium Canada Italy Sweden 60%-70% Brazil China Malaysia 70%-80% India Indonesia Singapore Switzerland 80%+ Australia France Mexico Netherlands MOST APPEALING COUNTRIES FOR FOREIGN WORKERS 42% 37% 35% 33% 29% 29% 28% 26% 25% 23% 65% 65% 59% 58% 56% 55% REASONS FOR CONSIDERING A FOREIGN 54% 53% WORK ASSIGNMENT Broaden personal experience Acquire work experience Better career opportunities Attractive job offer Improved salary prospects Better standard of living Live in a different culture For the challenge 19 Source: Decoding Global Talent, Boston Consulting Group, October 2014 BACK TO TABLE OF CONTENTS
  • 20. Kelly offers a complete content library that advances the discussion and thinking around current trends, strategies, and issues impacting global talent management. TITLE PRESENTED BY: DESCRIPTION To register for webcasts or for more information, visit www.kellyocg.com Download The Talent Project, a free iPad ® app by Kelly Services. Show Your Value Grow Your Business Karen A. Calinski, Lead Consultant, KellyOCG Talent Supply Chain Management Practice This guide offers tips for suppliers on how to break through the clutter and become a trusted business partner, using strategies and insights gleaned from KellyOCG’s Talent Supply Chain Management practice. Attracting, Engaging, and Retaining Today’s Critical Manufacturing Talent Gabrielle Caputo, Director, Commercial Center of Excellence, Kelly Services Joe Lampinen, Director, Engineering Center of Excellence, Kelly Services Mike Koper, Solutions Architect for Manufacturing and Supply Chain, KellyOCG In support of Manufacturing Day in the U.S., this webcast helps to highlight the importance of the manufacturing sector, raise awareness of the career opportunities that exist in the industry, and provide guidance for organizations looking for insights on manufacturing talent. How to Deliver Better, Leaner Field Service Mary Bohney, Director, Engineering Field Services, Kelly Services Joe Lampinen, Director, Engineering Center of Excellence, Kelly Services As compliance requirements and product complexity increase in the medical device field, so too does the complexity of deploying technical field staff for support. Watch this webcast to learn how to improve the quality and timeliness of technical support in this critical area. 20 Global Talent Market Quarterly BACK TO TABLE OF CONTENTS
  • 21. About Kelly Services® Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provided employment to approximately 540,000 employees in 2013. Revenue in 2013 was $5.4 billion. Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services. A Kelly Services Report All trademarks are property of their respective owners. An Equal Opportunity Employer © 2014 Kelly Services, Inc. Z0868B Kelly Services Inc. makes no representation or warranty with respect to the material contained within this report. kellyservices.com