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PUBLIC SECTOR PROJECTS:
THE SUCCESS STORY OF THE
EDOCKETS FILING SYSTEM
Expert in Sales Cloud, Service Cloud, Health Cloud, Experience
Cloud, Field Service Lightning, Marketing Cloud, Pardot, CPQ,
and Custom Applications
sevenpointsconsulting.com
Introduction: eDocket Filing Systems
The Michigan Public Service Commission (MPSC) regulates
public utilities in Michigan.
It includes electric power, telecommunications, and natural
gas.
sevenpointsconsulting.com
sevenpointsconsulting.com
Manual data entry and system swivel chair.
Lack of reliable and actionable data.
Inability to search for specific dockets.
Existing systems present PII security issues.
MPSC struggled with Multiple
Systems and Manual Processes:
Single source of truth and unified processes in
one system.
Best-in-class experience for MPSC staff, partners,
and citizens.
Iron-clad security for PII.
Instant access to actionable sales data.
A single system to manage hearings, filing,
documents, interested parties, etc.
SevenPoints’ eDocket solution
enabled:
sevenpointsconsulting.com
sevenpointsconsulting.com
Streamlined management for end-to-end
filing and docket management processes.
Unified internal and external
communications.
Fast and intuitive searching for any docket-
related information.
Scalability and overall improved public
service.
Rapid Go-Live: 16 weeks to value.
With our solution, MPSC
benefited from:
Get in Touch
Phone Number
(248) 605-0177
Email Address
info@sevenpointsconsulting.com
Office Location
801 W. Big Beaver Rd STE 300-1064
Troy, MI 48084

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Public Sector Projects The Success Story of the eDockets Filing System.pdf

  • 1. PUBLIC SECTOR PROJECTS: THE SUCCESS STORY OF THE EDOCKETS FILING SYSTEM Expert in Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, Field Service Lightning, Marketing Cloud, Pardot, CPQ, and Custom Applications sevenpointsconsulting.com
  • 2. Introduction: eDocket Filing Systems The Michigan Public Service Commission (MPSC) regulates public utilities in Michigan. It includes electric power, telecommunications, and natural gas. sevenpointsconsulting.com
  • 3. sevenpointsconsulting.com Manual data entry and system swivel chair. Lack of reliable and actionable data. Inability to search for specific dockets. Existing systems present PII security issues. MPSC struggled with Multiple Systems and Manual Processes:
  • 4. Single source of truth and unified processes in one system. Best-in-class experience for MPSC staff, partners, and citizens. Iron-clad security for PII. Instant access to actionable sales data. A single system to manage hearings, filing, documents, interested parties, etc. SevenPoints’ eDocket solution enabled: sevenpointsconsulting.com
  • 5. sevenpointsconsulting.com Streamlined management for end-to-end filing and docket management processes. Unified internal and external communications. Fast and intuitive searching for any docket- related information. Scalability and overall improved public service. Rapid Go-Live: 16 weeks to value. With our solution, MPSC benefited from:
  • 6. Get in Touch Phone Number (248) 605-0177 Email Address info@sevenpointsconsulting.com Office Location 801 W. Big Beaver Rd STE 300-1064 Troy, MI 48084