The document proposes an evaluation plan for a training program conducted by Milwaukee County for vendors. The plan involves collecting data on participant reaction to the training, learning, and application of skills through questionnaires, registration tracking, and a focus group. Data will be analyzed by an evaluation team and reported to stakeholders within 30 days for levels 1 and 2, and after 12 months for level 3. The total cost of implementing the evaluation plan is $550.

1. Milwaukee county
Bridging the gap vendor Proposed
Training program
Comprehensive
Evaluation Plan
ID 678 Spring 2012
Anissa Perkins

2. Organization Background
 Milwaukee County  33 departments
– 950,000 residents  Procures approx
 19 cities and $50 million in
villages commodities /
contractual
services annually

3. Training Program Overview
 Explains
the goods/services the
procurement division purchases
 Procurement policies and procedures
 Competitive bidding process

4. Stakeholders
 County Executive
 County Board
 Procurement Division
 Community Business Development
Partners (CBDP)
 End Users / Milw County Departments /
Agencies
 Learners

5. Instructional / Training Program Goals
& Objectives
 Level 1 – Reaction Objectives
 Course content will be informative and relevant
 Participants will agree training was a good way to learn the information
 Level 2 – Learning Objectives
 Participants will know procurements policies and procedures
 Participants will know how to use E-Notify
o Level 3 – Application Objectives
 Participants will develop/implement marketing strategies structured
around the information learned
 Participants will experience in increase in their purchasing
opportunities with Milwaukee County

6. Data Collection
 Constraints
L1 – May not get 100% participation by participants
L2 - Vendors may not register for E-Notify
L3 – Will not have access to participant’s marketing strategy
o Techniques / Plan
L1 – Questionnaires
L2 – Staff assisting vendors with E-Notify will note participants ease/difficulty
with registration process
L3 – Focus Group
o Tools / Technology
L1 – Questionnaires
L2 – Laptops / WiFi Connection
L3 – Room to facilitate focus group

7. Data Analysis
 L1 – No identifiable constraints
Techniques:
Evaluation team will analyze submitted
questionnaires
o L2 –
Constraints:
o Decentralization of purchasing among departments may
hinder locating the right people for the right information.
Techniques:
o Evaluation team will contact end users and project
managers to assess vendors’ follow up for business
opportunities

8. Data Analysis
 L3 – Constraints:
Getting a representative amount of vendors to attend
focus group
Techniques:
 Focus group facilitated by same person who facilitated
training.
 Participants will be asked to complete a questionnaire
assessing the impact of the training
 Facilitator will prepare a one page summary report
detailing focus group outcomes

9. Evaluation Reporting
 At the conclusion of the evaluation
process the stakeholders will receive
reports detailing the outcomes.
 Some stakeholders will be asked to
prepare two goal oriented questions as a
result of the report and be prepared to
introduce and discuss them at the follow-
up meeting.

10. Time and Money
 Level 1 and Level 2 evaluation results will be available
for reporting within 30 days of the training
 Level 3 evaluation reporting will be available 12 months
after the training
Costs
The total cost of the evaluation plan is calculated at $550.
This amount covers the employee hourly wage associated
with material preparation and evaluation as well as any
materials needed for the evaluation.