Download to read offline
Project plus design expo presentation 14_5_13
- 1. project plus(police andus) shreya chakravarty akshan ish graphic design rupesh vyas project mentor
- 2. v • v project plus/ msrde2013 / bangalore transparency international
- 3. very hectic, scaryand very tiring! had to go through hours of and hours of paperwork and questions which had already been answered in an initial report. They dissuaded us to even file a report! After arguing he let me off with Rs 30 telling him I didn’t have change. I had to go down to the police station at least 3 times before the cops were even ready to file the report. They kept discouraging me to do so and and trying to intimidate me with the consequences of filing a complaint. Harrowing. they never want to file an FIR for theft. even if it was nothing but theft, they insist you say “lost”. The men are rude. The whole experience is unnerving police station hopping, yes I think more than helpful or intimidating, they don’t seem to be simply interested in their job They mostly look for a quick buck and leave you sooner than you’d imagine. project plus / msrde2013 / bangalore
- 4. “if i wasn’tin the police and i was called to a police station today, i would be scared” project plus / msrde2013 / bangalore
- 5. Occurance of an incident Goesto the PS to report Doesn’t go to the PS Settles matters on his own NOTIONS EXPERIENCE Incident Type Murder, Rape Loud music, Water leakage Thefts, Forgery, Cheating Crime Document Verifications Petty Issues Grave Issues Economic Offences Traffic Violations Will not get help unless he has influence Citizen Police Station Is generally scared Police is corrupt Waste of time Police will harass him Doesn’t want to get himself involved ISSUES Infrastructure Competency Attitude Calls 100 No Trust Bad Image Disgust Regu Less on manpower, has to multi-task filing a complaint with the police project plus / msrde2013 / bangalore
- 6. Good works rarely getsdue credit or is talked about Power of the uniform can be used to exploit the citizen Political influence remains through- out career Affects social life Reflects on behaviour & attitude Show good results Hygiene Infrastructure Resources Funding Focus on keeping boss happy Police Station NOTIONS Complainant = Problem Treated as unskilled labour Workload Performance Pressure Inadequate Salary/Status Work Conditions Lack of appreciation from seniors Few Promotions Thankless Job Citizen knows nothing BACKGROUND Lack of adequate training Usually from a low income family Pays politician to get recruited ISSUES Infrastructure Competency Attitude PRESSURES Struggles to meet them Socio-Economic standards have risen (De)MOTIVATION VIP dutyRegular Patrol Duty at PS Constable LISTEN to the complainant Less on manpower, has to multi-task Shoos Away Abuses Asks for Money project plus / msrde2013 / bangalore
- 7. Cognizable Offense Non-Cognizable Offense Show good results Focuson keeping boss happy Struggles to meet them Socio-Economic standards have risenDuty at PS LISTEN to the complainant VERIFY the complaint CATEGORIZE/DECIDE type of offense based on IPC Less on manpower, has to multi-task Shoos Away Abuses Asks for Money Increases/Decreases weightage of complaint depending on influence Takes advantage of the fact that the citizen is unaware how ate s project plus / msrde2013 / bangalore
- 8. to the PS Cognizable Offense Non-Cognizable Offense Settlesmatters on his own Show good results Focus on keeping boss happy FOLLOWUPTASKS Record Witness Statements Visit Scene of Crime Investigate Crime Gather Evidence Catch Criminal Recover Property File Chargesheet Calls 100 Duty at PS LISTEN to the complainant VERIFY the complaint CATEGORIZE/DECIDE type of offense based on IPC File an Application File a F.I.R Less on manpower, has to multi-task Shoos Away Abuses Asks for Money Increases/Decreases weightage of complaint depending on influence Takes advantage of the fact that the citizen is unaware Tries not to file to show decreased crime rate Asks for money to register F.I.R Language Issues ulates details recovery Asks for money Language Issues omplainant to de resources project plus / msrde2013 / bangalore
- 9. to the PS Settlesmatter on his own EXPERIENCE Citizen FOLLOWUPTASKS Record Witness Statements Visit Scene of Crime Investigate Crime Gather Evidence Catch Criminal Recover Property File Chargesheet Calls 100 No Trust Bad Image Disgust File an Applic File a F.I. Tries not to file decreased cr Asks for m to register Language Manipulates details of recovery Asks for mo Language Is Asks complainant to provide resources project plus / msrde2013 / bangalore
- 10. Occurance of an incident Goesto the PS to report Doesn’t go to the PS Settles matter on his own NOTIONS EXPERIENCE Incident Type Loud music, Water leakage Thefts, Forgery, Cheat Crime Document Verifications Petty Issues Issues Economic Offences Traffic Violations Will not get help unless he has influence Citizen Is generally scared Police is corrupt Waste of time Police will harass him Doesn’t want to get himself involved Record Witness Calls 100 No Trust Bad Image Disgust Tries not to file decreased cr project plus / msrde2013 / bangalore
- 11. how do wecreate a better relationship between the citizens and the local police? project plus / msrde2013 / bangalore
- 12. how do wecreate a better relationship between the citizens and the local police? how can we bring transparency and accountability in the indian policing system? project plus / msrde2013 / bangalore
- 13. how do wecreate a better relationship between the citizens and the local police? how can we bring transparency and accountability in the indian policing system? how can we reduce the workload of the policemen and make them more efficient? project plus / msrde2013 / bangalore
- 15. Citizen Incident PoliceStation System Device Citizen reports incident through his phone or a peripheral service such as an ATM/kiosk The primary information is sent to the PS in the jurisdiction and is stored in the database Enters UID data for ID Reports Incident Can upload text, images, audio or video Location info mapped Option for emergency Complaint No. PS Jurisdiction CO/NCO IPC Section Next Step Complaint No. Complaint Details Location Complainant Details Keywords/Tagging Station Register A receipt is sent to the complainant and he/she is asked to head to the PS to give detailed statement Complaint No. Contact details of PS Assurance Note The Ideal Scenario Information for Citizen / Reduce Workload of Policeman / Provide Feedback Mechanism PROPOSED MODEL project plus / msrde2013 / bangalore stage one
- 16. Citizen Incident PoliceStation System Device Citizen reports incident through his phone or a peripheral service such as an ATM/kiosk The primary information is sent to the PS in the jurisdiction and is stored in the database Enters UID data for ID Reports Incident Can upload text, images, audio or video Location info mapped Option for emergency Complaint No. PS Jurisdiction CO/NCO IPC Section Next Step Complaint No. Complaint Details Location Complainant Details Keywords/Tagging Station Register A receipt is sent to the complainant and he/she is asked to head to the PS to give detailed statement Complaint No. Contact details of PS Assurance Note The Ideal Scenario Information for Citizen / Reduce Workload of Policeman / Provide Feedback Mechanism PROPOSED MODEL project plus / msrde2013 / bangalore stage one /UID /location data /ps jurisdiction
- 17. v Citizen Incident Case Registration PoliceStation System Device as an ATM/kiosk in the database Enters UID data for ID Reports Incident Can upload text, images, audio or video Location info mapped Option for emergency Complaint No. PS Jurisdiction CO/NCO IPC Section Next Step Complaint No. Complaint Details Location Complainant Details Keywords/Tagging The citizen goes to the police station to get his statement recorded in detail/file a new complaint User is greeted by an interface which gives him details of the PS Crime Record Case History User Feedback PS recongnizes citizen Confirms identity Guides him/her to next step Issued Officer/Desk The citizen and policeman sit down to record detailed statement and register the case or file an application User gets to know details of policeman Credentials Previous Record Job Description User Feedback Citizen Details with Police Complaint Information Detailed Questioning Statement Recorded CO/NCO decision The citizen can track his/her case and will get regular updates. They can give feedback about service Track Complaint Status Track Investigation Status Gives Feedback An FIR is registered if the complaint was about a CO, otherwise a NCO application has to be filed Complaint No. Complaint Details Location FIR Details Assigned Investigation Officer A receipt is sent to the complainant and he/she is asked to head to the PS to give detailed statement Complaint No. Contact details of PS Assurance Note FIR Register Investigation process starts with regular updates being sent to the complainant Complaint No. I.O. Details Daily Update from I.O. Case Diary Complaint and details are also sent to crime records, and are updated as the case progresses Complaint No. Investigation Details Updates till end of case Primary info of complaint, status and user feedback are sent to senior officers and logged Complaint No. Investigation Details Updates till end of case User Feedback Police Station Interaction Investigation Feedback/Updates Senior Officers Each policeman’s record is tracked and is rewarded or held accountable based on actions Police Station Reward Citizen prompted to acknowledge individual policeman Performance/Rewards Crime Record PROPOSED MODEL project plus / msrde2013 / bangalore Citizen stage two Police Station System
- 18. v Citizen Incident Case Registration PoliceStation System Device as an ATM/kiosk in the database Enters UID data for ID Reports Incident Can upload text, images, audio or video Location info mapped Option for emergency Complaint No. PS Jurisdiction CO/NCO IPC Section Next Step Complaint No. Complaint Details Location Complainant Details Keywords/Tagging The citizen goes to the police station to get his statement recorded in detail/file a new complaint User is greeted by an interface which gives him details of the PS Crime Record Case History User Feedback PS recongnizes citizen Confirms identity Guides him/her to next step Issued Officer/Desk The citizen and policeman sit down to record detailed statement and register the case or file an application User gets to know details of policeman Credentials Previous Record Job Description User Feedback Citizen Details with Police Complaint Information Detailed Questioning Statement Recorded CO/NCO decision The citizen can track his/her case and will get regular updates. They can give feedback about service Track Complaint Status Track Investigation Status Gives Feedback An FIR is registered if the complaint was about a CO, otherwise a NCO application has to be filed Complaint No. Complaint Details Location FIR Details Assigned Investigation Officer A receipt is sent to the complainant and he/she is asked to head to the PS to give detailed statement Complaint No. Contact details of PS Assurance Note FIR Register Investigation process starts with regular updates being sent to the complainant Complaint No. I.O. Details Daily Update from I.O. Case Diary Complaint and details are also sent to crime records, and are updated as the case progresses Complaint No. Investigation Details Updates till end of case Primary info of complaint, status and user feedback are sent to senior officers and logged Complaint No. Investigation Details Updates till end of case User Feedback Police Station Interaction Investigation Feedback/Updates Senior Officers Each policeman’s record is tracked and is rewarded or held accountable based on actions Police Station Reward Citizen prompted to acknowledge individual policeman Performance/Rewards Crime Record PROPOSED MODEL project plus / msrde2013 / bangalore Citizen stage two Police Station System /crime data /police records
- 19. v Citizen Incident Case Registration PoliceStation System Device as an ATM/kiosk in the database Enters UID data for ID Reports Incident Can upload text, images, audio or video Location info mapped Option for emergency Complaint No. PS Jurisdiction CO/NCO IPC Section Next Step Complaint No. Complaint Details Location Complainant Details Keywords/Tagging The citizen goes to the police station to get his statement recorded in detail/file a new complaint User is greeted by an interface which gives him details of the PS Crime Record Case History User Feedback PS recongnizes citizen Confirms identity Guides him/her to next step Issued Officer/Desk The citizen and policeman sit down to record detailed statement and register the case or file an application User gets to know details of policeman Credentials Previous Record Job Description User Feedback Citizen Details with Police Complaint Information Detailed Questioning Statement Recorded CO/NCO decision The citizen can track his/her case and will get regular updates. They can give feedback about service Track Complaint Status Track Investigation Status Gives Feedback An FIR is registered if the complaint was about a CO, otherwise a NCO application has to be filed Complaint No. Complaint Details Location FIR Details Assigned Investigation Officer A receipt is sent to the complainant and he/she is asked to head to the PS to give detailed statement Complaint No. Contact details of PS Assurance Note FIR Register Investigation process starts with regular updates being sent to the complainant Complaint No. I.O. Details Daily Update from I.O. Case Diary Complaint and details are also sent to crime records, and are updated as the case progresses Complaint No. Investigation Details Updates till end of case Primary info of complaint, status and user feedback are sent to senior officers and logged Complaint No. Investigation Details Updates till end of case User Feedback Police Station Interaction Investigation Feedback/Updates Senior Officers Each policeman’s record is tracked and is rewarded or held accountable based on actions Police Station Reward Citizen prompted to acknowledge individual policeman Performance/Rewards Crime Record PROPOSED MODEL project plus / msrde2013 / bangalore Citizen stage two Police Station System /crime data /police records /citizen feedback /corruption data
- 20. v Citizen Incident Case Registration PoliceStation System Device as an ATM/kiosk in the database Enters UID data for ID Reports Incident Can upload text, images, audio or video Location info mapped Option for emergency Complaint No. PS Jurisdiction CO/NCO IPC Section Next Step Complaint No. Complaint Details Location Complainant Details Keywords/Tagging The citizen goes to the police station to get his statement recorded in detail/file a new complaint User is greeted by an interface which gives him details of the PS Crime Record Case History User Feedback PS recongnizes citizen Confirms identity Guides him/her to next step Issued Officer/Desk The citizen and policeman sit down to record detailed statement and register the case or file an application User gets to know details of policeman Credentials Previous Record Job Description User Feedback Citizen Details with Police Complaint Information Detailed Questioning Statement Recorded CO/NCO decision The citizen can track his/her case and will get regular updates. They can give feedback about service Track Complaint Status Track Investigation Status Gives Feedback An FIR is registered if the complaint was about a CO, otherwise a NCO application has to be filed Complaint No. Complaint Details Location FIR Details Assigned Investigation Officer A receipt is sent to the complainant and he/she is asked to head to the PS to give detailed statement Complaint No. Contact details of PS Assurance Note FIR Register Investigation process starts with regular updates being sent to the complainant Complaint No. I.O. Details Daily Update from I.O. Case Diary Complaint and details are also sent to crime records, and are updated as the case progresses Complaint No. Investigation Details Updates till end of case Primary info of complaint, status and user feedback are sent to senior officers and logged Complaint No. Investigation Details Updates till end of case User Feedback Police Station Interaction Investigation Feedback/Updates Senior Officers Each policeman’s record is tracked and is rewarded or held accountable based on actions Police Station Reward Citizen prompted to acknowledge individual policeman Performance/Rewards Crime Record PROPOSED MODEL project plus / msrde2013 / bangalore Citizen stage two Police Station System /crime data /police records /citizen feedback /corruption data /complaint data /case records
- 21. project plus /msrde2013 / bangalore citizens unsure about what to do, who to talk to, where to go
- 22. project plus /msrde2013 / bangalore citizens unsure about what to do, who to talk to, where to go lack of timely information
- 23. project plus /msrde2013 / bangalore citizens unsure about what to do, who to talk to, where to go lack of timely information lack of clarity on jurisdiction of police stations
- 24. project plus /msrde2013 / bangalore citizens unsure about what to do, who to talk to, where to go lack of timely information lack of clarity on jurisdiction of police stations no platform for sharing experiences, flagging incidents of corruption and give feedback
- 25. project plus /msrde2013 / bangalore citizens unsure about what to do, who to talk to, where to go lack of timely information lack of clarity on jurisdiction of police stations no platform for sharing experiences, flagging incidents of corruption and give feedback excessive workload and lack of resources
- 31. this is neha. herbag is about to be snatched by two bikers. project plus / msrde2013 / bangalore
- 32. project plus /msrde2013 / bangalore
- 33. project plus /msrde2013 / bangalore
- 34. UID PIN project plus /msrde2013 / bangalore
- 35. project plus /msrde2013 / bangalore
- 36. project plus /msrde2013 / bangalore
- 37. project plus /msrde2013 / bangalore
- 38. project plus /msrde2013 / bangalore
- 39. project plus /msrde2013 / bangalore
- 40. project plus /msrde2013 / bangalore
- 41. project plus /msrde2013 / bangalore
- 42. project plus /msrde2013 / bangalore
- 43. project plus /msrde2013 / bangalore
- 44. project plus /msrde2013 / bangalore
- 45. project plus /msrde2013 / bangalore
- 46. project plus /msrde2013 / bangalore
- 47. emergency call report asyou witness city wide map law and crime information flag bribery/misconduct project plus / msrde2013 / bangalore
- 48. project plus /msrde2013 / bangalore
- 49. project plus /msrde2013 / bangalore
- 50. project plus /msrde2013 / bangalore
- 51. project plus /msrde2013 / bangalore
- 52. project plus /msrde2013 / bangalore
- 53. project plus /msrde2013 / bangalore because it’s time the police and the public got together to create a free and safe society iplanetweb.com
- 54. project plus /msrde2013 / bangalore www.projectplusindia.wordpress.com akshan.i@nid.edu shreya.ch@nid.edu