Hari has over 15 years of experience in the automotive industry. He has worked as a Team Leader and Warranty Incharge at VST Service Station, a Tata Motors dealership, since 2004. In these roles, he processed warranty claims, maintained records, and prepared various reports. Prior to this, he worked as a Service Engineer at a gas conversion center and as a Technician at a medical equipment manufacturer. Hari has a Diploma in Mechanical Engineering, Diploma in Computer Applications, and a Bachelor's Degree in Business Administration. He has undergone several training programs focused on warranty management at Tata Motors.
I have more than 12.7 years experience in Toyota Car dealership (Nippon Motor Corporation, India), 2 year experience in Maruti (Popular Vehicles& Automobiles, India), Sound knowledge in Service Parts/ material management, External sales& marketing, Inventory control management including service parts ordering, receiving, claims, making reports, Synchronization with service department to achieve higher customer satisfaction as well as higher profit, Physical handling of parts, Warranty parts handling etc
I have more than 12.7 years experience in Toyota Car dealership (Nippon Motor Corporation, India), 2 year experience in Maruti (Popular Vehicles& Automobiles, India), Sound knowledge in Service Parts/ material management, External sales& marketing, Inventory control management including service parts ordering, receiving, claims, making reports, Synchronization with service department to achieve higher customer satisfaction as well as higher profit, Physical handling of parts, Warranty parts handling etc
1. RESUME
HARI.R. D.M.E, D.C.A, B.B.A. Email Id: harig6k7@rediffmail.com
Mobile No: 9840711451, 9840732651 harig2k6@yahoo.co.in
Technical Qualification
D.M.E – 73 % - Central Poly technic ,Chennai – April 1998
D.C.A - 84 % - Genius Centre, Chennai-March 2001
HDCA -85% BCC Centre,chennai -Sep -2014
Academic Qualification
Bachelor of Business Administration,(B.B.A) Annamalai University- May 2005
Work Experience
VST Service Station Pvt Ltd., Perungudi, Chennai-600096
(Dealer of TATA MOTOR’S Passenger cars)
Designation :
Worked as a Team leader in VST Motors a dealer of
M/S TATA MOTORS.LTD., Chennai from October 2004 to 2007.
Working as a Warranty Incharge Nov-2007 to still dt.
Product Portfolio : Servicing all TATA Passenger cars
Scope Of Activities :
Warranty claims Submitted through CRM DMS to TATA Motors Pvt.ltd., Pune.,
To process the Extended warranty claims through On line. and Follow up Payment Process.
Follow up Short payment to Global adminnistration service ltd., (GAS).
To Prepare Monthly warranty labour statement
To prepare Monthly ancillary reports (Vendors job) and sent to Tata motors .
Submit AMC Claims through CRM DMS and follow up further settlement.
Follow up Manual, Good will and spare parts warranty claims to Tata motors.
Records Maintaining for Warranty claims, credit notes, G.C Notes,Ex. wty,good wills etc.,
2. Preparing Team Matters Report and lead to S.A., and Team Leaders for Bay productivity.
Car on Gas Service centre, Saidapet, Chennai
Designation : Service Engineer
Period : Jan 2001 to May 2004
Product Portfolio : Gas conversion for all Light moving vehicles
Scope Of Activities :
Inspection For Gas and Petrol Solenoids
Packing Section – Stock Maintenance
Trouble shooting for Petrol vehicles
TTK Health care , Pallavaram, Chennai
Designation : Technician
Period : Oct 1998 to May 2000
Product Portfolio : Manufacture of Heart valves and Medical equipments
Scope of Activities :
EDM & Milled Frames Initial Stage Inspection
Honing & Hand Polishing for frames
Sand Blasting for the EDM Frames
Various Stage Inspection For Heart Valves
Training Undergone
Fiat warranty Training Program ,Mumbai Feb -2006
TATA warranty Management Program at TATA Motors, Pune May-2006
Fiat Warranty Training Management Pune -Aug-2008
Tata motors Training Management Pune –Jan-2009
(Claims settlements and Nano)
Personal Profile
Present address : No:J/25,Pushpa Nagar
Nungambakkam,
Chennai-600034
Father‘s Name : A. Ramachandran
Date of birth : 08.04.1979
Marital status : married - Nov’ 2005
Passport No: Validity : J0429183 (Valid Upto 03.06.2020)
Languages Known : English, and Tamil.
Hobbies : Reading Technical Journals and Music, Gardening, Internet Browsing.
DECLARATION
I hereby declare all the above-mentioned details are true to the best of my knowledge