This document summarizes an individual's experience in sailing, cargo operations, vessel management, and customer service. They have over 14 years of experience as a chief mate and 2 years as a captain on bulk carriers. Additionally, they have 2 years of experience in key account management, business development, and customer service for an agency company. Their cargo experience includes various bulk commodities and break bulk cargoes. They have also taken on roles in vessel planning, port captain duties, and crisis management. Overall, they have over 20 years of experience in marine operations, both at sea and on shore.

1. Sailing Experience: - At Sea – Total 14 yrs with Sea lion Ship Management.
As Chief Mate: Head of Deck Department for over 3 yrs Bulk Carriers
As Captain: Master for 2 years on Bulk Carriers
Sales and Customer Service Experience: Two Years with MSC Agency (India) Pvt Ltd
Key accounts Management and Business development
In charge of Refrigerated containers and ODC/ OOG trade in Delhi NCR
Freight Negotiations and Pre/ After sales service to clients
Primary contact for customers – Providing Solutions and Support
Visits and all Correspondences with existing/ prospective customers
Understanding Customers’ businesses and match product offerings
Identifying and implementing improvements for improved services
Coordination within organizations departments to ensure customer satisfaction.
Freight Negotiations with Customers and Approvals from Trade Management.
Bulk Cargo Experience:
Various commodities in Bulk such as Grains (Wheat, Maize, Soya etc), Coal, Bauxite,
Iron Ore, Sugar, Bagged Rice, Cement, Steel products, Fertilizers etc
In charge of Bulk Carrier ship operations; Execution of Voyage & Time Charters
Ship stability, cargo holds preparation for loading, cargo stowage, cargo care in
transit, draft surveys, SOF.
As Port Captain with M/S Oldendorff was In charge of All cargo operations in various
Indian Ports, preparation of cargo plans, Hold inspections, Stevedoring, Loading and
discharging ops at anchorage & a/side at berth, vessel draft and trim requirements.
Handled of Cargoes such as Rare Earth Minerals in bulk, Steel products in break bulk.
Worked with various Time and Voyage charterers such as Holbud, Pan Ocean, Marport,
Sea hawk, Hanjin, COSCO etc
Vessel Operations – Combined Experience of over 20 years at Sea & Shore
Master on board Foreign Going Vessels
Manager Vessel Planning and Operations with CSAV/ Hapag Lloyd
Vessel operations in Trans-pac services with Operated and Non operated vessels
Port Captain with Oldendorff Carriers
Marine Crisis Management: Participated in handling of various cases
Vessel Collision(s)
Weather Damage to vessel
Bunker Misappropriation by vessel’s crew
General Average Declaration by vessel Owners
PROFILE SUMMARY

2. People Management Experience – Handled Various teams in professional carrier.
Multinational crew on board vessels.
Stevedores, Ship's crew and agents during terminal operations as Port Captain
basic Cargo owners, Consignees, Freight forwarders and Sub Agents
Inhouse Departments of Customer service, Operations and Documentation for MSC
agency.
Teams at ports of call of service to attend to all vessel related matters
Team of Vessel Planners and Process executives at CSAV/ Hapag Lloyd Group.
Post Fixture Experience : In charge of all communication, Vessel capacity rating,
Vessel On Hire/Off hire, Lay Time, Vessel phase in/ out of service, Operating
Instructions, Compliance with Charter party, Vessel performance in ports/ at
sea, Communication/ reporting, support charterers' & agents' interest, request problem
resolution assistance from Owners, Bunker management, Vsl operational off hires, Cargo
operation & cargo care, minimizing delays, Maintenance, Stevedoring damage repairs,
Dispatch and Demurrage
International Experience
Sailing on board Tramp/ liner Vessels executing voyages worldwide to all
inhabited continents
Worldwide Vessel Operations
Working for Principal owners from England, Chile and Germany
Working with HLC Regional office at Singapore Since June 2015.
Working at: 6 yrs At CSAV / Hapag Lloyd Group
Operating a fleet of vessels.
Responsible to maintain quality and schedule integrity of Liner service.
Responsible for all Operational and Marine costs, voyage estimation
Responsible for Vessels performances in accordance with C/P.
Bunker Management