1
Jorge Serrano-Cobos
ADM-Global Conference. Valencia, Spain, 2013
Product design by online
demand analysis:
Researching consumer behavior
through user queries to improve
Lighting Products Design and
Green Marketing Strategies in
United Kingdom, Sweden and
Spain
Green Marketing Definition
“The marketing of products that are presumed
to be environmentally safe”
(green-markets.org)
2
“Green” everywhere
• There are currently more than 400 environmental labels worldwide
(www.ecolabelindex.com).
• Global market for low carbon environmental goods and services is estimated
at €4.2 trillion.
• EU companies' market share is 21% (UK Department for Business,
Innovations and Skills, 2012)
• 90% of consumers buy green products at least sometimes (Eurobarometer)
• 39% of consumers say business claims about the environment are not
accurate (GFK, 2011)
• Only 6% of EU citizens trust producers’ claims about their products’
environmental performance completely (Eurobarometer, 2009)
3
Why studying green terms awareness
• The European Commission has adopted in April 2013 the Single Market for
Green Products initiative, which introduces a set of principles for
communicating the environmental performance of products and
organisations.
• “Better understanding consumer behaviour and attitudes is a key
component to properly implement this new policy initiative.”
(European Commission, 2013)
4
How studying green terms awareness
• The classic way:
SURVEYS
(European Commission, 2013)
5
How studying green terms awareness
• The classic way:
SURVEYS
A different method?
(European Commission, 2013)
6
Methodology
Google's market share:
Spain - 93%
UK - 90.39%
Sweden - 80%
7
(Source: http://googlesystem.blogspot.com.es/)
http://seo.ericanfly.com
Methodology
8
Methodology
Tool: Google Keyword
Planner
Input: Seed keywords
Output: queries (search
phrases) related to
seed keywords
9
Results
• Queries analyzed: 910 total queries, summing up 1.007.490 searches (monthly average)
– 381 in UK market, searched in english
– 187 in Spain, searched in spanish
– 342 in Sweden, searched in swedish
• Four groups of queries, classified by topic relationship
– Eco-Lighting
– Lighting
– Recycling
– Energy savings
• Analyses performed:
– Green terms search volume vs. non-green terms
– Green terms ocurrence analysis
– Seasonality
– Qualitative analysis
10
Results (example)
Keyword
Avg. Monthly
Searches
eco-leds 4.400
eco-light 4.400
eco-luces 4.400
bombillas de bajo consumo 2.400
lámparas de bajo consumo 50
eco led 20
eco-led 20
bombillas ecológicas 10
eco-iluminación 10
iluminación barata 10
iluminación de bajo consumo 10
iluminación verde 10
lámpara ahorro de energía 10
11
Keyword Avg. Monthly Searches
energy saving light bulbs 5.400
energy saving bulbs 1.600
low voltage lighting 1.000
energy efficient light bulbs 720
low energy lighting 590
energy efficient lighting 320
energy saving light bulb 320
green lighting 320
energy saver bulbs 260
energy saving bulb 260
eco led 210
eco-led 210
eco-lighting 210
gu10 energy saving 210
energy saving lamps 170
green lights 170
eco light bulbs 140
energy saver light bulbs 140
energy saving lights 140
eco-light 110
energy efficient bulbs 110
eco-lights 90
Spain UK
Results
12
Eco-Lighting Lighting Energy savings Recycling
Spanish / Spain 15,750 78,930 7,010 37,430
English / United Kingdom 12,890 455,840 121,230 179,000
Swedish / Sweden 30 88,820 6,660 3,820
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
averagesearches/month
Average searches comparison per country / queries groupings
Results
13
• Green terms ocurrence analysis:
Is the volume of queries where green terms are used in
combination with other terms, versus number of queries
(topic related) where are no used at all.
• Examples:
– “Eco-led”
– “Eco luminaries”
– “Eco lights”
– “outdoor lighting”
– “under cabinet lighting”
Results
Words with more occurrences (English, UK, total) Tool: http://www.wordle.net/14
Results
15Words with more occurrences (English, UK, Lighting and Eco-Lighting)
Results
Words with more occurrences (Swedish, Sweden, total) 16
(Lighting) (outdoor)
Results
17Words with more occurrences (Swedish, Sweden, Lighting and Eco-Lighting)
Results
18Words with more occurrences (Spanish, Spain, total)
Results
19Words with more occurrences (Spanish, Spain, Lighting and Eco-Lighting)
Results
20
eco low
saving /
saver
energy
saving /
saver
green efficient recycle recyclable recycling recycled
% Spain total queries 3.19% 1.60% 8.51% 7.45% 1.06% 1.06% 2.66% 0.53% 20.21% 2.13%
% UK total queries 3.40% 0.52% 11.52% 2.36% 0.79% 0.79% 6.81% 1.05% 12.30% 1.31%
% Sweden total queries 0.58% 0.00% 1.75% 3.80% 0.58% 0.88% 0.58% 0.29% 1.46% 0.00%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
Queries
Green terms vs. total queries
Results
21
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13
Searchesaverage
Seasonality of searches in UK
Eco-Lighting
Lighting
Energy savings
Recycling
Results
22
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13
Searchesaverage
Seasonality of searches in Sweden
Eco-Lighting
Lighting
Energy savings
Recycling
Results
23
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
Searchesaverage
Seasonality of searches in Sweden
Eco-Lighting
Lighting
Energy savings
Recycling
Results
24
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
Averagesearches
Eco-Lighting search seasonality comparison
Spanish / Spain
English / United
Kingdom
Swedish / Sweden
Results
25
0
2,000
4,000
6,000
8,000
10,000
12,000
Averagesearches Energy savings search seasonality comparison
Spanish / Spain
English / United
Kingdom
Swedish / Sweden
How studying green terms awareness
EUREKA!
(European Commission, 2013)
26
Conclusions
• When thinking of using content marketing as a part of marketing efforts, it is
important to understand country´s user specific behavior.
• To be more energy efficient in order to save money in energy, is really
determinant.
• The weight of “recycling” terms gives a hint of what kind of real green term
can be used as reinforcement in promotional texts or content marketing
campaigns, if the product is recyclable.
• Discussion:
– Why the low average searches on Sweden using green term?
– Green terms are no more key components within a value proposition?
– What about energy savings or recycling?
27
THANK YOU!
COMMENTS?
28
29
Jorge Serrano-Cobos
jorge@masmedios.com
Central Headquarters:
C/Garcilaso 15-B
46003 Valencia
Tel.: 96 369 41 23
Fax: 96 369 34 39
info@masmedios.com
Office Madrid:
Jesús del Valle, 28 bajo
28004, Madrid
Tel.: 636 26 71 78
Ofifice New York City:
675 3rd Avenue, Suite 400,
New York,
N.Y. 10017 U.S.A.

Product design by online demand analysis

  • 1.
    1 Jorge Serrano-Cobos ADM-Global Conference.Valencia, Spain, 2013 Product design by online demand analysis: Researching consumer behavior through user queries to improve Lighting Products Design and Green Marketing Strategies in United Kingdom, Sweden and Spain
  • 2.
    Green Marketing Definition “Themarketing of products that are presumed to be environmentally safe” (green-markets.org) 2
  • 3.
    “Green” everywhere • Thereare currently more than 400 environmental labels worldwide (www.ecolabelindex.com). • Global market for low carbon environmental goods and services is estimated at €4.2 trillion. • EU companies' market share is 21% (UK Department for Business, Innovations and Skills, 2012) • 90% of consumers buy green products at least sometimes (Eurobarometer) • 39% of consumers say business claims about the environment are not accurate (GFK, 2011) • Only 6% of EU citizens trust producers’ claims about their products’ environmental performance completely (Eurobarometer, 2009) 3
  • 4.
    Why studying greenterms awareness • The European Commission has adopted in April 2013 the Single Market for Green Products initiative, which introduces a set of principles for communicating the environmental performance of products and organisations. • “Better understanding consumer behaviour and attitudes is a key component to properly implement this new policy initiative.” (European Commission, 2013) 4
  • 5.
    How studying greenterms awareness • The classic way: SURVEYS (European Commission, 2013) 5
  • 6.
    How studying greenterms awareness • The classic way: SURVEYS A different method? (European Commission, 2013) 6
  • 7.
    Methodology Google's market share: Spain- 93% UK - 90.39% Sweden - 80% 7 (Source: http://googlesystem.blogspot.com.es/) http://seo.ericanfly.com
  • 8.
  • 9.
    Methodology Tool: Google Keyword Planner Input:Seed keywords Output: queries (search phrases) related to seed keywords 9
  • 10.
    Results • Queries analyzed:910 total queries, summing up 1.007.490 searches (monthly average) – 381 in UK market, searched in english – 187 in Spain, searched in spanish – 342 in Sweden, searched in swedish • Four groups of queries, classified by topic relationship – Eco-Lighting – Lighting – Recycling – Energy savings • Analyses performed: – Green terms search volume vs. non-green terms – Green terms ocurrence analysis – Seasonality – Qualitative analysis 10
  • 11.
    Results (example) Keyword Avg. Monthly Searches eco-leds4.400 eco-light 4.400 eco-luces 4.400 bombillas de bajo consumo 2.400 lámparas de bajo consumo 50 eco led 20 eco-led 20 bombillas ecológicas 10 eco-iluminación 10 iluminación barata 10 iluminación de bajo consumo 10 iluminación verde 10 lámpara ahorro de energía 10 11 Keyword Avg. Monthly Searches energy saving light bulbs 5.400 energy saving bulbs 1.600 low voltage lighting 1.000 energy efficient light bulbs 720 low energy lighting 590 energy efficient lighting 320 energy saving light bulb 320 green lighting 320 energy saver bulbs 260 energy saving bulb 260 eco led 210 eco-led 210 eco-lighting 210 gu10 energy saving 210 energy saving lamps 170 green lights 170 eco light bulbs 140 energy saver light bulbs 140 energy saving lights 140 eco-light 110 energy efficient bulbs 110 eco-lights 90 Spain UK
  • 12.
    Results 12 Eco-Lighting Lighting Energysavings Recycling Spanish / Spain 15,750 78,930 7,010 37,430 English / United Kingdom 12,890 455,840 121,230 179,000 Swedish / Sweden 30 88,820 6,660 3,820 0 50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 500,000 averagesearches/month Average searches comparison per country / queries groupings
  • 13.
    Results 13 • Green termsocurrence analysis: Is the volume of queries where green terms are used in combination with other terms, versus number of queries (topic related) where are no used at all. • Examples: – “Eco-led” – “Eco luminaries” – “Eco lights” – “outdoor lighting” – “under cabinet lighting”
  • 14.
    Results Words with moreoccurrences (English, UK, total) Tool: http://www.wordle.net/14
  • 15.
    Results 15Words with moreoccurrences (English, UK, Lighting and Eco-Lighting)
  • 16.
    Results Words with moreoccurrences (Swedish, Sweden, total) 16 (Lighting) (outdoor)
  • 17.
    Results 17Words with moreoccurrences (Swedish, Sweden, Lighting and Eco-Lighting)
  • 18.
    Results 18Words with moreoccurrences (Spanish, Spain, total)
  • 19.
    Results 19Words with moreoccurrences (Spanish, Spain, Lighting and Eco-Lighting)
  • 20.
    Results 20 eco low saving / saver energy saving/ saver green efficient recycle recyclable recycling recycled % Spain total queries 3.19% 1.60% 8.51% 7.45% 1.06% 1.06% 2.66% 0.53% 20.21% 2.13% % UK total queries 3.40% 0.52% 11.52% 2.36% 0.79% 0.79% 6.81% 1.05% 12.30% 1.31% % Sweden total queries 0.58% 0.00% 1.75% 3.80% 0.58% 0.88% 0.58% 0.29% 1.46% 0.00% 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% Queries Green terms vs. total queries
  • 21.
    Results 21 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Sep-12 Oct-12 Nov-12Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Searchesaverage Seasonality of searches in UK Eco-Lighting Lighting Energy savings Recycling
  • 22.
    Results 22 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 Sep-12 Oct-12 Nov-12Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Searchesaverage Seasonality of searches in Sweden Eco-Lighting Lighting Energy savings Recycling
  • 23.
  • 24.
  • 25.
    Results 25 0 2,000 4,000 6,000 8,000 10,000 12,000 Averagesearches Energy savingssearch seasonality comparison Spanish / Spain English / United Kingdom Swedish / Sweden
  • 26.
    How studying greenterms awareness EUREKA! (European Commission, 2013) 26
  • 27.
    Conclusions • When thinkingof using content marketing as a part of marketing efforts, it is important to understand country´s user specific behavior. • To be more energy efficient in order to save money in energy, is really determinant. • The weight of “recycling” terms gives a hint of what kind of real green term can be used as reinforcement in promotional texts or content marketing campaigns, if the product is recyclable. • Discussion: – Why the low average searches on Sweden using green term? – Green terms are no more key components within a value proposition? – What about energy savings or recycling? 27
  • 28.
  • 29.
    29 Jorge Serrano-Cobos jorge@masmedios.com Central Headquarters: C/Garcilaso15-B 46003 Valencia Tel.: 96 369 41 23 Fax: 96 369 34 39 info@masmedios.com Office Madrid: Jesús del Valle, 28 bajo 28004, Madrid Tel.: 636 26 71 78 Ofifice New York City: 675 3rd Avenue, Suite 400, New York, N.Y. 10017 U.S.A.