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Evaluating clinical librarian services: the process of conducting a systematic review
                  Brettle, A1. Maden-Jenkins, M2. Anderson, L.3 McNally, R4 Pratchett, T5. Tancock, J5. Thornton, D6. Webb, A7. (2010)



                                                                             Introduction
 This project aimed to undertake a systematic review of clinical librarianship whilst providing a group of healthcare librarians with varied experience the opportunity to
develop their skills in research and systematic reviews. This poster outlines the process, benefits and barriers of being involved in a systematic review of library practice.




                                                                            Ways of working
                                                                            •8 librarians from different health and academic organisations in the NorthWest
                                                                            •Shared group responsibility for project led by a facilitator/ mentor
                                                                            •Partly funded by the Health Care Libraries Unit (NW)
                                                                            •Regular face to face meetings
                                                                                          •Planning, discussion, task setting, task completion
                                                                            •Public deadlines
                                                                                          •Conference presentations (ICML, EBLIP); HILJ Paper
                                                                            •Working in pairs:
                                                                                          •Quality control, confidence building, sharing knowledge
                                                                            •Web based group communication tools – Grouploop & PBWorks
                                                                                          •Used for communication purposes and to store/share documents
                                                                            •Individual responsibility for maintaining a reflective diary & time log
                                                                            •Thematic analysis of regular group discussion to assess motivators and barriers experienced
                                                                            by the group
                                                                                          •Post-it exercises, discussions recorded and transcribed, diaries themed




                                                                            Total Hours Spent
                                                                            The breakdown of hours spent on the project works out as
                                                                            follows:

                                                                            Total hours = 1336.5

                                                                            Approx imately 178 days in total were spent on the project,
                                                                            (based on a 7.5 hour day)

                                                                            An average of 22.25 days per person


                                                                                                   Motivators – The Good
                                                         The reflective work identified the following 3 themes:
                                                         •Support and teamwork:
            Barriers – The Bad
                                                                      •Shared workload, learning from each other, concern for other group members, shared
Two clear themes emerged from the reflections:
                                                                      responsibility, sharing ideas, concerns, enthusiasm, debate, enjoyment, commitment, different
•Pressure                                                             views enriches analysis
             •Guilt about level of input/chasing         •The learning:
             people for work, being a burden,                         •Software (RefWorks), techniques, reading the literature, research experience, Chartership, getting
             playing catch-up, responsibility to                      published, experience the SR Process, creating new knowledge, doing and understanding,
             line managers, Grouploop.                                presenting data in different formats, academic writing, understanding end-users SR experiences,
•Time                                                                 record keeping, managing the process, need for consistency and accuracy in data extraction
             •Never enough time, justifying
                                                         •Achievements:
             time away from “real job” taking
             longer than expected, working                          •Satisfaction with task completion, pride about writing something up, unexpected contributions
             outside hours                                          which boost confidence, confidence & knowledge to teach MA modules, supporting/teaching other
                                                                    healthcare librarians, realisation that librarians can support end-users undertaking systematic
                                                                    reviews beyond conducting the literature search, practical application of the results to enhance our
                                                                    own service evaluations


Would you do it again ….. Definitely – but would think hard re maximising the time; yes ,I'd be more comfortable with the idea of giving support to someone;
Yes, I would do a systematic review again but build in time to devote full attention to it!; Absolutely! Great opportunity to learn from experience, but would be more
realistic about the time involved; Yes but would make more realistic deadlines and set time aside to complete tasks during group meetings.


Implications for practitioners                                                            Implications for future researchers
                                                                                          The time involved in undertaking systematic reviews should not be
Undertaking a systematic review provides evidence relating to practice.                   underestimated and should be fully costed into the research proposal. Accuracy
increases confidence in personal research skills and highlights aspects beyond            and consistency is required during data extraction stage. Wikis are a useful tool
the literature search where librarians can support health professionals                   for archiving/sharing documentation and collaboration. A group approach is
undertaking systematic reviews. It is also a time consuming process.                      useful for pooling skills, building networks and shared learning.

Acknowledgements: North West Health Care Libraries Unit contributed funding for this study. Organisations involved: 1University of Salford, 2Edge Hill University, 3NHS
Bury, 4University of Manchester, 5 University Hospitals of Morecambe Bay NHS Trust, 6 Blackpool, Fylde and Wyre NHS Foundation Trust, 7 The Christie NHS Foundation
                                                                              Trust

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Process of undertaking a systematic review in LIS

  • 1. Evaluating clinical librarian services: the process of conducting a systematic review Brettle, A1. Maden-Jenkins, M2. Anderson, L.3 McNally, R4 Pratchett, T5. Tancock, J5. Thornton, D6. Webb, A7. (2010) Introduction This project aimed to undertake a systematic review of clinical librarianship whilst providing a group of healthcare librarians with varied experience the opportunity to develop their skills in research and systematic reviews. This poster outlines the process, benefits and barriers of being involved in a systematic review of library practice. Ways of working •8 librarians from different health and academic organisations in the NorthWest •Shared group responsibility for project led by a facilitator/ mentor •Partly funded by the Health Care Libraries Unit (NW) •Regular face to face meetings •Planning, discussion, task setting, task completion •Public deadlines •Conference presentations (ICML, EBLIP); HILJ Paper •Working in pairs: •Quality control, confidence building, sharing knowledge •Web based group communication tools – Grouploop & PBWorks •Used for communication purposes and to store/share documents •Individual responsibility for maintaining a reflective diary & time log •Thematic analysis of regular group discussion to assess motivators and barriers experienced by the group •Post-it exercises, discussions recorded and transcribed, diaries themed Total Hours Spent The breakdown of hours spent on the project works out as follows: Total hours = 1336.5 Approx imately 178 days in total were spent on the project, (based on a 7.5 hour day) An average of 22.25 days per person Motivators – The Good The reflective work identified the following 3 themes: •Support and teamwork: Barriers – The Bad •Shared workload, learning from each other, concern for other group members, shared Two clear themes emerged from the reflections: responsibility, sharing ideas, concerns, enthusiasm, debate, enjoyment, commitment, different •Pressure views enriches analysis •Guilt about level of input/chasing •The learning: people for work, being a burden, •Software (RefWorks), techniques, reading the literature, research experience, Chartership, getting playing catch-up, responsibility to published, experience the SR Process, creating new knowledge, doing and understanding, line managers, Grouploop. presenting data in different formats, academic writing, understanding end-users SR experiences, •Time record keeping, managing the process, need for consistency and accuracy in data extraction •Never enough time, justifying •Achievements: time away from “real job” taking longer than expected, working •Satisfaction with task completion, pride about writing something up, unexpected contributions outside hours which boost confidence, confidence & knowledge to teach MA modules, supporting/teaching other healthcare librarians, realisation that librarians can support end-users undertaking systematic reviews beyond conducting the literature search, practical application of the results to enhance our own service evaluations Would you do it again ….. Definitely – but would think hard re maximising the time; yes ,I'd be more comfortable with the idea of giving support to someone; Yes, I would do a systematic review again but build in time to devote full attention to it!; Absolutely! Great opportunity to learn from experience, but would be more realistic about the time involved; Yes but would make more realistic deadlines and set time aside to complete tasks during group meetings. Implications for practitioners Implications for future researchers The time involved in undertaking systematic reviews should not be Undertaking a systematic review provides evidence relating to practice. underestimated and should be fully costed into the research proposal. Accuracy increases confidence in personal research skills and highlights aspects beyond and consistency is required during data extraction stage. Wikis are a useful tool the literature search where librarians can support health professionals for archiving/sharing documentation and collaboration. A group approach is undertaking systematic reviews. It is also a time consuming process. useful for pooling skills, building networks and shared learning. Acknowledgements: North West Health Care Libraries Unit contributed funding for this study. Organisations involved: 1University of Salford, 2Edge Hill University, 3NHS Bury, 4University of Manchester, 5 University Hospitals of Morecambe Bay NHS Trust, 6 Blackpool, Fylde and Wyre NHS Foundation Trust, 7 The Christie NHS Foundation Trust