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Proceshuis Behandelcentrum De Zorgcirkel - pagina 1
Stafafdelingen
Proceshuis – De Zorgcirkel
= AO/IB compleet & geaccordeerd = Processchema opgesteld = AO/IB niet aanwezig in proceshuis
Afdelingen primaire proces
9.
ICT
10.
Technische Dienst
11.
HRM
12.
Financieel
economische zaken
13.
Hoteldiensten
3.
Behandelcentrum
2.
Verzorging en
verpleging
Ondersteunende afdelingen
5.
Bedrijfsbureau
6.
Kenniscentrum
7.
Beleidsontwikkeling
1.
Bemiddelingsbureau
4.
Thuiszorg
8.
Planbureau
Proceshuis Behandelcentrum De Zorgcirkel - pagina 2
Proceshuis - Behandelcentrum
3.1.1
Inplannen
afspraak
3.1.3
Annuleren
afspraak
3.1.2
Wijzigen
afspraak
3.1 Centraal
plannen
3.2.1
Inplannen
afspraak
3.2.3
Annuleren
afspraak
3.2.2
Wijzigen
afspraak
3.2 Decentraal
plannen
3. Behandelcentrum
3.3
Behandeling
3.4 Registratie
3.3.1
Verwijzingen
intramuraal
3.3.2
Verwijzingen
1e lijn (ZVW)
3.3.4
Verwijzingen
Extramuraal
Case Man.
3.3.8
Behandeling
op
achtergrond
3.3.6
Verwijzingen
diensten
derden
3.3.3
Verwijzingen
1e lijn (WMO)
3.3.9 Directe
toegankelijk-
heid
3.4.2 Niet
cliënt-
gebonden tijd
3.4.1 Indirect
cliënt-
gebonden tijd
3.4.3
Registratie
“No Show”
3.3.7
Verwijzingen
dag-
behandeling
3.3.5
Verwijzingen
Extramuraal
Wondzorg
Proceshuis Behandelcentrum De Zorgcirkel - pagina 3
Proceshuis >> Planbureau
8. Planbureau
8.1
Operationele
planning
8.1.2 Mutaties
planning
8.1.1
Opstellen
operationele
planning
Proceshuis Behandelcentrum De Zorgcirkel - pagina 4
Proceshuis >> ICT
9. ICT
9.1
Operationeel
beheer
(Ultimo)
9.1.3
Wijzigings-
beheer
9.1.1 Incident
beheer
9.1.5 Change
Advisory
Board
9.1.4 Escalatie
procedure
9.1.9
Configuratie
beheer
(fase 2)
9.1.6
Bewaken
voortgang
9.2 Project
management
9.1.2
Analyseren
9.2.1 Voor
onderzoek
9.1.3
Ontwerpen
9.1.4
Implemen-
teren
9.1.5
Overdragen
9.1.6
Evalueren
9.3 Planning &
Control
9.3.1
Opstellen
planning
9.3.2
Monitoren
planning
9.3.4
Opstellen
begroting
9.3.4
Monitoren
begroting
9.4 Overig
9.4.1
Voorraad
beheer
9.4.2 Inkoop
ICT
9.1.8 User
account
management
(fase 2)
9.1.7 In- en
uitdienst
meldingen
(fase 2)
9.4.3 Licentie
beheer
9.2
Availability
management
9.2.3
Systemen in
beheer
9.2.2 Back-up
& restore
9.2.1
Monitoring
systemen
9.1.2
Probleem
beheer
9.1.10 Project
management
(fase 2)
Proceshuis Behandelcentrum De Zorgcirkel - pagina 5
Proceshuis >> technische dienst
10. Technische Dienst
10.1 Job
afhandeling
Onbekend
Onbekend
Proceshuis Behandelcentrum De Zorgcirkel - pagina 6
Proceshuis >> HRM
11. HRM
11.1 Verlof en
verzuim
11.1.2
Verzuim-
melding
11.1.1 Verlof
aanvraag
Proceshuis Behandelcentrum De Zorgcirkel - pagina 7
Proceshuis >> Financieel economische zaken
12. Financieel economische zaken
12.3
Management
informatie
12.3.2
Wijzigen
dashboard MI
12.3.1
Analyseren
management
informatie
12.1
Declaratie
behandel-
activiteiten
12.2
Declaratie
“No Show”
12.1.6
Facturatie
Diensten
derden
12.1.2
Declaraties
1e lijn (ZVW)
12.1.1
Declaraties
intramuraal
12.2.1
Declaratie
“No Show”
12.1.5
Declaraties
dag-
behandeling
12.1.3
Declaraties
1e lijn (WMO)
12.1.4
Declaraties
Extramuraal
Proceshuis Behandelcentrum De Zorgcirkel - pagina 8
Proceshuis >> Hoteldienst
13. Hoteldienst
13.1.3
Huismeester
aanvraag
13.1.1
Receptie
aanvraag
13.1.5
Melding
storing (voor
TD)
13.1.4
Aanvraag
incidentele
schoonmaak
bij receptie
13.1.6
Klaarzetten
ruimte
13.2.2
Caterings
opdracht
13.2.1
Uitvoeren
schoonmaak
door
huishouding
13.2.3 Linnen
aanvraag en
afhandeling
13.3.1
Bewaken
voortgang
meldingen
13.1.2
Reservering
ruimtes 13.3.2
Factureren
(Martin
Bouquette)
NIET
AANWEZIG
= Processchema en
document is opgesteld

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Proceshuis

  • 1. Proceshuis Behandelcentrum De Zorgcirkel - pagina 1 Stafafdelingen Proceshuis – De Zorgcirkel = AO/IB compleet & geaccordeerd = Processchema opgesteld = AO/IB niet aanwezig in proceshuis Afdelingen primaire proces 9. ICT 10. Technische Dienst 11. HRM 12. Financieel economische zaken 13. Hoteldiensten 3. Behandelcentrum 2. Verzorging en verpleging Ondersteunende afdelingen 5. Bedrijfsbureau 6. Kenniscentrum 7. Beleidsontwikkeling 1. Bemiddelingsbureau 4. Thuiszorg 8. Planbureau
  • 2. Proceshuis Behandelcentrum De Zorgcirkel - pagina 2 Proceshuis - Behandelcentrum 3.1.1 Inplannen afspraak 3.1.3 Annuleren afspraak 3.1.2 Wijzigen afspraak 3.1 Centraal plannen 3.2.1 Inplannen afspraak 3.2.3 Annuleren afspraak 3.2.2 Wijzigen afspraak 3.2 Decentraal plannen 3. Behandelcentrum 3.3 Behandeling 3.4 Registratie 3.3.1 Verwijzingen intramuraal 3.3.2 Verwijzingen 1e lijn (ZVW) 3.3.4 Verwijzingen Extramuraal Case Man. 3.3.8 Behandeling op achtergrond 3.3.6 Verwijzingen diensten derden 3.3.3 Verwijzingen 1e lijn (WMO) 3.3.9 Directe toegankelijk- heid 3.4.2 Niet cliënt- gebonden tijd 3.4.1 Indirect cliënt- gebonden tijd 3.4.3 Registratie “No Show” 3.3.7 Verwijzingen dag- behandeling 3.3.5 Verwijzingen Extramuraal Wondzorg
  • 3. Proceshuis Behandelcentrum De Zorgcirkel - pagina 3 Proceshuis >> Planbureau 8. Planbureau 8.1 Operationele planning 8.1.2 Mutaties planning 8.1.1 Opstellen operationele planning
  • 4. Proceshuis Behandelcentrum De Zorgcirkel - pagina 4 Proceshuis >> ICT 9. ICT 9.1 Operationeel beheer (Ultimo) 9.1.3 Wijzigings- beheer 9.1.1 Incident beheer 9.1.5 Change Advisory Board 9.1.4 Escalatie procedure 9.1.9 Configuratie beheer (fase 2) 9.1.6 Bewaken voortgang 9.2 Project management 9.1.2 Analyseren 9.2.1 Voor onderzoek 9.1.3 Ontwerpen 9.1.4 Implemen- teren 9.1.5 Overdragen 9.1.6 Evalueren 9.3 Planning & Control 9.3.1 Opstellen planning 9.3.2 Monitoren planning 9.3.4 Opstellen begroting 9.3.4 Monitoren begroting 9.4 Overig 9.4.1 Voorraad beheer 9.4.2 Inkoop ICT 9.1.8 User account management (fase 2) 9.1.7 In- en uitdienst meldingen (fase 2) 9.4.3 Licentie beheer 9.2 Availability management 9.2.3 Systemen in beheer 9.2.2 Back-up & restore 9.2.1 Monitoring systemen 9.1.2 Probleem beheer 9.1.10 Project management (fase 2)
  • 5. Proceshuis Behandelcentrum De Zorgcirkel - pagina 5 Proceshuis >> technische dienst 10. Technische Dienst 10.1 Job afhandeling Onbekend Onbekend
  • 6. Proceshuis Behandelcentrum De Zorgcirkel - pagina 6 Proceshuis >> HRM 11. HRM 11.1 Verlof en verzuim 11.1.2 Verzuim- melding 11.1.1 Verlof aanvraag
  • 7. Proceshuis Behandelcentrum De Zorgcirkel - pagina 7 Proceshuis >> Financieel economische zaken 12. Financieel economische zaken 12.3 Management informatie 12.3.2 Wijzigen dashboard MI 12.3.1 Analyseren management informatie 12.1 Declaratie behandel- activiteiten 12.2 Declaratie “No Show” 12.1.6 Facturatie Diensten derden 12.1.2 Declaraties 1e lijn (ZVW) 12.1.1 Declaraties intramuraal 12.2.1 Declaratie “No Show” 12.1.5 Declaraties dag- behandeling 12.1.3 Declaraties 1e lijn (WMO) 12.1.4 Declaraties Extramuraal
  • 8. Proceshuis Behandelcentrum De Zorgcirkel - pagina 8 Proceshuis >> Hoteldienst 13. Hoteldienst 13.1.3 Huismeester aanvraag 13.1.1 Receptie aanvraag 13.1.5 Melding storing (voor TD) 13.1.4 Aanvraag incidentele schoonmaak bij receptie 13.1.6 Klaarzetten ruimte 13.2.2 Caterings opdracht 13.2.1 Uitvoeren schoonmaak door huishouding 13.2.3 Linnen aanvraag en afhandeling 13.3.1 Bewaken voortgang meldingen 13.1.2 Reservering ruimtes 13.3.2 Factureren (Martin Bouquette) NIET AANWEZIG = Processchema en document is opgesteld